# Accounts **URL:** https://community.deriv.com/c/account/15.md?page=3 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 4 --- ## [Change of Country of residence](https://community.deriv.com/t/change-of-country-of-residence/26878)
**Author:** [@caseful-abogado-2](https://community.deriv.com/u/caseful-abogado-2)\ **Replies:** 1\ **Last updated:** [February 16, 2022, 2:12pm UTC](https://community.deriv.com/t/change-of-country-of-residence/26878 "2022-02-16T14:12:14Z")
Any way to contact support, truly chat is always busy n slow can’t change country of residence --- ## [My real MT5 has a 15 min delayed after last update](https://community.deriv.com/t/my-real-mt5-has-a-15-min-delayed-after-last-update/26820)
**Author:** [@Reza](https://community.deriv.com/u/Reza)\ **Replies:** 2\ **Last updated:** [February 15, 2022, 3:17am UTC](https://community.deriv.com/t/my-real-mt5-has-a-15-min-delayed-after-last-update/26820 "2022-02-15T03:17:42Z")
Dear all collegues and deriv team. I just wanna ask, why my real MT5 Deriv account has a 15 min delayed after update? It’s never happened before --- ## [I'm getting 15 mins delayed data on MT5 after the last update](https://community.deriv.com/t/im-getting-15-mins-delayed-data-on-mt5-after-the-last-update/26831)
**Author:** [@capanna-acidize-2](https://community.deriv.com/u/capanna-acidize-2)\ **Replies:** 1\ **Last updated:** [February 14, 2022, 10:34am UTC](https://community.deriv.com/t/im-getting-15-mins-delayed-data-on-mt5-after-the-last-update/26831 "2022-02-14T10:34:45Z")
Can someone please assist with resolving this? --- ## [COMPLAINT](https://community.deriv.com/t/complaint/26484)
**Author:** [@carotin-acyetic-2](https://community.deriv.com/u/carotin-acyetic-2)\ **Replies:** 1\ **Last updated:** [February 7, 2022, 10:55am UTC](https://community.deriv.com/t/complaint/26484 "2022-02-07T10:55:29Z")
I had opened a trade in Boom 300(SHORT POSITION) and was following it with trail SL… but still my position closed in big loss. even though the Trail SL was below the price. Thats a big big scam… I had faced this issue mu… --- ## [He alcanzado el limite para subir mis documentos de indentidad](https://community.deriv.com/t/he-alcanzado-el-limite-para-subir-mis-documentos-de-indentidad/26532)
**Author:** [@beveler-abortus-2](https://community.deriv.com/u/beveler-abortus-2)\ **Replies:** 1\ **Last updated:** [February 7, 2022, 10:37am UTC](https://community.deriv.com/t/he-alcanzado-el-limite-para-subir-mis-documentos-de-indentidad/26532 "2022-02-07T10:37:25Z")
No puedo subir mis documentos de identidad por que la pagina me dice que he alcanzado el limite para subir mis documentos de identidad he intentado de todo pero me siguen rechazando mis documentos. --- ## [Live account logged in with Both servers Demo and Live](https://community.deriv.com/t/live-account-logged-in-with-both-servers-demo-and-live/18290)
**Author:** [@beatnik-acholic-2](https://community.deriv.com/u/beatnik-acholic-2)\ **Replies:** 1\ **Last updated:** [February 1, 2022, 4:30pm UTC](https://community.deriv.com/t/live-account-logged-in-with-both-servers-demo-and-live/18290 "2022-02-01T16:30:43Z")
I have a live account and logged in Demo and live servers. also upper titles showing demo-Hedge account status. --- ## [My cashier account is blocked help](https://community.deriv.com/t/my-cashier-account-is-blocked-help/17727)
**Author:** [@canhoop-acouasm-2](https://community.deriv.com/u/canhoop-acouasm-2)\ **Replies:** 2\ **Last updated:** [February 1, 2022, 4:26pm UTC](https://community.deriv.com/t/my-cashier-account-is-blocked-help/17727 "2022-02-01T16:26:47Z")
My cashier sccount is locked help --- ## [Account verification issues](https://community.deriv.com/t/account-verification-issues/17642)
**Author:** [@adjuror-accited-2](https://community.deriv.com/u/adjuror-accited-2)\ **Replies:** 1\ **Last updated:** [February 1, 2022, 4:25pm UTC](https://community.deriv.com/t/account-verification-issues/17642 "2022-02-01T16:25:44Z")
I have uploaded my driver’s license and updated my profile yet no progress in the verification please help. --- ## [I need to change my bank details](https://community.deriv.com/t/i-need-to-change-my-bank-details/17604)
**Author:** [@anguses-acacias-2](https://community.deriv.com/u/anguses-acacias-2)\ **Replies:** 1\ **Last updated:** [February 1, 2022, 4:24pm UTC](https://community.deriv.com/t/i-need-to-change-my-bank-details/17604 "2022-02-01T16:24:10Z")
Hi I need to change my bank details . Thank you --- ## [how can i delete my finacial trading account](https://community.deriv.com/t/how-can-i-delete-my-finacial-trading-account/19391)
**Author:** [@bumbler-acrilan-2](https://community.deriv.com/u/bumbler-acrilan-2)\ **Replies:** 6\ **Last updated:** [February 1, 2022, 3:55pm UTC](https://community.deriv.com/t/how-can-i-delete-my-finacial-trading-account/19391 "2022-02-01T15:55:22Z")
i want to create another finacial trading account , i want to delete the first one --- ## [problème de vérification](https://community.deriv.com/t/probleme-de-verification/20904)
**Author:** [@azimene-abraser-2](https://community.deriv.com/u/azimene-abraser-2)\ **Replies:** 4\ **Last updated:** [February 1, 2022, 3:51pm UTC](https://community.deriv.com/t/probleme-de-verification/20904 "2022-02-01T15:51:58Z")
You’ve reached the limit for uploading your documents. solution merci --- ## [how can i get my login from deriv to MT?](https://community.deriv.com/t/how-can-i-get-my-login-from-deriv-to-mt/17806)
**Author:** [@avenage-acrider-2](https://community.deriv.com/u/avenage-acrider-2)\ **Replies:** 1\ **Last updated:** [January 27, 2022, 3:57pm UTC](https://community.deriv.com/t/how-can-i-get-my-login-from-deriv-to-mt/17806 "2022-01-27T15:57:13Z")
how can i get my login from deriv to MT5? --- ## [Como aumentar meu limite de percas diarias ?](https://community.deriv.com/t/como-aumentar-meu-limite-de-percas-diarias/18142)
**Author:** [@aphyric-accurse-2](https://community.deriv.com/u/aphyric-accurse-2)\ **Replies:** 3\ **Last updated:** [January 27, 2022, 3:52pm UTC](https://community.deriv.com/t/como-aumentar-meu-limite-de-percas-diarias/18142 "2022-01-27T15:52:06Z")
Gostaria de aumentar meu limite de percas diárias, como faço ? --- ## [verificacion de cuenta](https://community.deriv.com/t/verificacion-de-cuenta/18582)
**Author:** [@averter-achings-2](https://community.deriv.com/u/averter-achings-2)\ **Replies:** 1\ **Last updated:** [January 25, 2022, 4:33pm UTC](https://community.deriv.com/t/verificacion-de-cuenta/18582 "2022-01-25T16:33:55Z")
he superado el numero de veces que me deja cargar mi documento de identificacion como puedo resolverlo --- ## [Change to currency accounts Deriv réel](https://community.deriv.com/t/change-to-currency-accounts-deriv-reel/18795)
**Author:** [@armeria-acridid-2](https://community.deriv.com/u/armeria-acridid-2)\ **Replies:** 1\ **Last updated:** [January 25, 2022, 4:04pm UTC](https://community.deriv.com/t/change-to-currency-accounts-deriv-reel/18795 "2022-01-25T16:04:53Z")
My name is Yapi Paul Émile. I am a trader and I have a Deriv account in Euro. I would like to change the currency in dollars. Can you help me stp ?? --- ## [Conta existente](https://community.deriv.com/t/conta-existente/19075)
**Author:** [@caleche-acrogen-2](https://community.deriv.com/u/caleche-acrogen-2)\ **Replies:** 1\ **Last updated:** [January 21, 2022, 4:34pm UTC](https://community.deriv.com/t/conta-existente/19075 "2022-01-21T16:34:32Z")
Criei 2 conta na binary em usd e usdc queria excluir a usdc --- ## [How to account verification](https://community.deriv.com/t/how-to-account-verification/20582)
**Author:** [@caynard-acerval-2](https://community.deriv.com/u/caynard-acerval-2)\ **Replies:** 2\ **Last updated:** [January 21, 2022, 3:35pm UTC](https://community.deriv.com/t/how-to-account-verification/20582 "2022-01-21T15:35:38Z")
How to document verification --- ## [Verification problems new user](https://community.deriv.com/t/verification-problems-new-user/19692)
**Author:** [@affiche-acronal-2](https://community.deriv.com/u/affiche-acronal-2)\ **Replies:** 1\ **Last updated:** [January 21, 2022, 3:32pm UTC](https://community.deriv.com/t/verification-problems-new-user/19692 "2022-01-21T15:32:42Z")
I kept sending my ID and face but they keep on getting denied though --- ## [Hellow, i am concerned about my new account which i opened probably last month which is now been closed🥺i didn't want to fund my account yet because I wanted to aquire knowledge first on a demonstration account so i would politely like to hear from you](https://community.deriv.com/t/hellow-i-am-concerned-about-my-new-account-which-i-opened-probably-last-month-which-is-now-been-closed-i-didnt-want-to-fund-my-account-yet-because-i-wanted-to-aquire-knowledge-first-on-a-demonstration-account-so-i-would-politely-like-to-hear-from-you/20018)
**Author:** [@abseils-adwomen-1](https://community.deriv.com/u/abseils-adwomen-1)\ **Replies:** 2\ **Last updated:** [January 19, 2022, 4:58pm UTC](https://community.deriv.com/t/hellow-i-am-concerned-about-my-new-account-which-i-opened-probably-last-month-which-is-now-been-closed-i-didnt-want-to-fund-my-account-yet-because-i-wanted-to-aquire-knowledge-first-on-a-demonstration-account-so-i-would-politely-like-to-hear-from-you/20018 "2022-01-19T16:58:28Z")
Hellow, i am concerned about my new account which i opened probably last month which is now been closed🥺i didn’t want to fund my account yet because I wanted to aquire knowledge first on a demonstration account so i wou… --- ## [معامله گر](https://community.deriv.com/t/topic/19693)
**Author:** [@camboge-aerator-1](https://community.deriv.com/u/camboge-aerator-1)\ **Replies:** 2\ **Last updated:** [January 19, 2022, 4:51pm UTC](https://community.deriv.com/t/topic/19693 "2022-01-19T16:51:35Z")
I need advice Can you help? @Emikral8554 This is my telegram --- ## [Deposit Are LOCKED !!!](https://community.deriv.com/t/deposit-are-locked/25550)
**Author:** [@brillos-abacist-4](https://community.deriv.com/u/brillos-abacist-4)\ **Replies:** 5\ **Last updated:** [January 12, 2022, 1:16pm UTC](https://community.deriv.com/t/deposit-are-locked/25550 "2022-01-12T13:16:28Z")
I am getting this warning in my account I have done all the verifications. but still got the same warning… Please Help me --- ## [Abertura de conta com cnpj](https://community.deriv.com/t/abertura-de-conta-com-cnpj/20565)
**Author:** [@astelic-acronic-2](https://community.deriv.com/u/astelic-acronic-2)\ **Replies:** 5\ **Last updated:** [January 7, 2022, 4:52pm UTC](https://community.deriv.com/t/abertura-de-conta-com-cnpj/20565 "2022-01-07T16:52:22Z")
Olá, gostaria de saber se posso abrir uma conta na plataforma com meu cnpj. --- ## [Multiplyers on gaming account](https://community.deriv.com/t/multiplyers-on-gaming-account/20390)
**Author:** [@beebalm-abacist-4](https://community.deriv.com/u/beebalm-abacist-4)\ **Replies:** 1\ **Last updated:** [January 7, 2022, 4:43pm UTC](https://community.deriv.com/t/multiplyers-on-gaming-account/20390 "2022-01-07T16:43:06Z")
Why did Deriv stop multiplyers on gaming account??? --- ## [my account is not verified](https://community.deriv.com/t/my-account-is-not-verified/13621)
**Author:** [@analyze-acousma-2](https://community.deriv.com/u/analyze-acousma-2)\ **Replies:** 3\ **Last updated:** [January 7, 2022, 3:26pm UTC](https://community.deriv.com/t/my-account-is-not-verified/13621 "2022-01-07T15:26:20Z")
my account is not verified how to verify my account? --- ## [disabled accounts](https://community.deriv.com/t/disabled-accounts/7233)
**Author:** [@blunder-adaptor-1](https://community.deriv.com/u/blunder-adaptor-1)\ **Replies:** 3\ **Last updated:** [January 7, 2022, 3:23pm UTC](https://community.deriv.com/t/disabled-accounts/7233 "2022-01-07T15:23:47Z")
i want to enable my account --- ## [auto exclusão](https://community.deriv.com/t/auto-exclusao/21552)
**Author:** [@blighty-abalone-5](https://community.deriv.com/u/blighty-abalone-5)\ **Replies:** 1\ **Last updated:** [January 7, 2022, 3:19pm UTC](https://community.deriv.com/t/auto-exclusao/21552 "2022-01-07T15:19:01Z")
como mudar os limites da auto exclusão --- ## [When can I verify my account?](https://community.deriv.com/t/when-can-i-verify-my-account/4563)
**Author:** [@augural-accosts-2](https://community.deriv.com/u/augural-accosts-2)\ **Replies:** 8\ **Last updated:** [January 7, 2022, 3:13pm UTC](https://community.deriv.com/t/when-can-i-verify-my-account/4563 "2022-01-07T15:13:26Z")
I have enough information to verify my account. But the message is “Your account currently does not need verification”, so let me ask when can I proceed to verify my account? Or have to wait for a certain condition? If s… --- ## [I need to authentic my account but the limit exceeded](https://community.deriv.com/t/i-need-to-authentic-my-account-but-the-limit-exceeded/17691)
**Author:** [@bodikin-acrilan-2](https://community.deriv.com/u/bodikin-acrilan-2)\ **Replies:** 10\ **Last updated:** [January 7, 2022, 2:58pm UTC](https://community.deriv.com/t/i-need-to-authentic-my-account-but-the-limit-exceeded/17691 "2022-01-07T14:58:08Z")
I need to authentic my acco unt but the limit exceeded --- ## [can't open a financial stp account without tax info](https://community.deriv.com/t/cant-open-a-financial-stp-account-without-tax-info/21790)
**Author:** [@chutnee-acrylic-2](https://community.deriv.com/u/chutnee-acrylic-2)\ **Replies:** 2\ **Last updated:** [January 7, 2022, 2:47pm UTC](https://community.deriv.com/t/cant-open-a-financial-stp-account-without-tax-info/21790 "2022-01-07T14:47:24Z")
--- ## [How do you upload your documents for verification?](https://community.deriv.com/t/how-do-you-upload-your-documents-for-verification/12731)
**Author:** [@balling-acetize-2](https://community.deriv.com/u/balling-acetize-2)\ **Replies:** 5\ **Last updated:** [January 6, 2022, 4:49pm UTC](https://community.deriv.com/t/how-do-you-upload-your-documents-for-verification/12731 "2022-01-06T16:49:19Z")
I new here’s and the option for uploading identification documents isn’t working. Pls how do I fix? [Previous page](https://community.deriv.com/c/account/15.md?page=2) [Next page](https://community.deriv.com/c/account/15.md?page=4)