# Accounts **URL:** https://community.deriv.com/c/account/15.md?page=5 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 6 --- ## [Its been over 5 days now my proof of identity has not been verified](https://community.deriv.com/t/its-been-over-5-days-now-my-proof-of-identity-has-not-been-verified/15811)
**Author:** [@beadlet-aconine-2](https://community.deriv.com/u/beadlet-aconine-2)\ **Replies:** 0\ **Last updated:** [August 24, 2021, 6:26am UTC](https://community.deriv.com/t/its-been-over-5-days-now-my-proof-of-identity-has-not-been-verified/15811 "2021-08-24T06:26:09Z")
Its been over 5 days now my proof of identity has not been verified --- ## [delete account](https://community.deriv.com/t/delete-account/15706)
**Author:** [@banters-abraser-2](https://community.deriv.com/u/banters-abraser-2)\ **Replies:** 0\ **Last updated:** [August 22, 2021, 6:39pm UTC](https://community.deriv.com/t/delete-account/15706 "2021-08-22T18:39:05Z")
how do I delete my account? --- ## [Additional name in my bank statement](https://community.deriv.com/t/additional-name-in-my-bank-statement/15441)
**Author:** [@biophor-accosts-2](https://community.deriv.com/u/biophor-accosts-2)\ **Replies:** 0\ **Last updated:** [August 18, 2021, 4:44pm UTC](https://community.deriv.com/t/additional-name-in-my-bank-statement/15441 "2021-08-18T16:44:09Z")
In my bank statement my middle name Oba was stated, which is not in my proof of identity… I have tried to send another ID, but don’t have the right email to use. --- ## [Cara ganti negara asal](https://community.deriv.com/t/cara-ganti-negara-asal/15391)
**Author:** [@aortism-acosmic-2](https://community.deriv.com/u/aortism-acosmic-2)\ **Replies:** 0\ **Last updated:** [August 17, 2021, 10:00pm UTC](https://community.deriv.com/t/cara-ganti-negara-asal/15391 "2021-08-17T22:00:52Z")
Negara saya tidak sesuai --- ## [Hola hace días que he enviado el documento de domicilio i no me lo acepta i me poble que ingreso deshabilitado](https://community.deriv.com/t/hola-hace-dias-que-he-enviado-el-documento-de-domicilio-i-no-me-lo-acepta-i-me-poble-que-ingreso-deshabilitado/14938)
**Author:** [@atimies-abacist-4](https://community.deriv.com/u/atimies-abacist-4)\ **Replies:** 2\ **Last updated:** [August 16, 2021, 6:24pm UTC](https://community.deriv.com/t/hola-hace-dias-que-he-enviado-el-documento-de-domicilio-i-no-me-lo-acepta-i-me-poble-que-ingreso-deshabilitado/14938 "2021-08-16T18:24:07Z")
--- ## [sobre contas](https://community.deriv.com/t/sobre-contas/15285)
**Author:** [@ametria-acrania-2](https://community.deriv.com/u/ametria-acrania-2)\ **Replies:** 0\ **Last updated:** [August 16, 2021, 5:48pm UTC](https://community.deriv.com/t/sobre-contas/15285 "2021-08-16T17:48:28Z")
nao consigo abilitar usd apenas euro usdc etc…? --- ## [account verify problem](https://community.deriv.com/t/account-verify-problem/13631)
**Author:** [@analyze-acousma-2](https://community.deriv.com/u/analyze-acousma-2)\ **Replies:** 12\ **Last updated:** [August 16, 2021, 12:30pm UTC](https://community.deriv.com/t/account-verify-problem/13631 "2021-08-16T12:30:54Z")
my account is not verify ? please help me --- ## [Vérification du compte par identification](https://community.deriv.com/t/verification-du-compte-par-identification/8058)
**Author:** [@balsamo-acetiam-2](https://community.deriv.com/u/balsamo-acetiam-2)\ **Replies:** 1\ **Last updated:** [August 16, 2021, 12:18pm UTC](https://community.deriv.com/t/verification-du-compte-par-identification/8058 "2021-08-16T12:18:35Z")
Bonjour je n’arrive pas a mettre le formulaire d’identification de mon compte pour valider les retraits svp comment faire ? --- ## [New account](https://community.deriv.com/t/new-account/7011)
**Author:** [@cithers-abaisse-5](https://community.deriv.com/u/cithers-abaisse-5)\ **Replies:** 2\ **Last updated:** [August 13, 2021, 9:42am UTC](https://community.deriv.com/t/new-account/7011 "2021-08-13T09:42:10Z")
Hello, is it possible to have multiple Synthetic trading accounts? If so, can you please advise me how to create it? Thank you --- ## [Account Reopening](https://community.deriv.com/t/account-reopening/14813)
**Author:** [@adnouns-achroma-2](https://community.deriv.com/u/adnouns-achroma-2)\ **Replies:** 1\ **Last updated:** [August 12, 2021, 9:59am UTC](https://community.deriv.com/t/account-reopening/14813 "2021-08-12T09:59:23Z")
My account was closed due to taking time without funding it ,is it possible for it to be reopened if possible how do i go about it --- ## [Withdraw Of Funds](https://community.deriv.com/t/withdraw-of-funds/2371)
**Author:** [@jamaxiEx](https://community.deriv.com/u/jamaxiEx)\ **Replies:** 4\ **Last updated:** [August 11, 2021, 5:28pm UTC](https://community.deriv.com/t/withdraw-of-funds/2371 "2021-08-11T17:28:22Z")
I need to verify my account and make withdrawals. Please I need help ASAP --- ## [Activating Perfect Money for My Account](https://community.deriv.com/t/activating-perfect-money-for-my-account/14277)
**Author:** [@classon-acidier-2](https://community.deriv.com/u/classon-acidier-2)\ **Replies:** 1\ **Last updated:** [August 10, 2021, 7:33pm UTC](https://community.deriv.com/t/activating-perfect-money-for-my-account/14277 "2021-08-10T19:33:49Z")
I will soon be withdrawing money from my account and would like to withdraw it to Perfect Money. I have tried to do a test withdrawal and after going to Cashier \> Withdrawal, all I see is a blank space with a blue box di… --- ## [You've reached the limit for uploading your documents.](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents/8645)
**Author:** [@charlie-achymia-2](https://community.deriv.com/u/charlie-achymia-2)\ **Replies:** 2\ **Last updated:** [August 10, 2021, 8:48am UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents/8645 "2021-08-10T08:48:26Z")
Hi, i send all my documents many times. i cant send in moment, need support check all … need high my Withdrawal limits. i try talk suport, chat ,I couldn’t get a solution please , help --- ## [Authentication process](https://community.deriv.com/t/authentication-process/4784)
**Author:** [@achates-abrosia-2](https://community.deriv.com/u/achates-abrosia-2)\ **Replies:** 2\ **Last updated:** [August 9, 2021, 12:15pm UTC](https://community.deriv.com/t/authentication-process/4784 "2021-08-09T12:15:08Z")
Hi, where do i send my proof of address for my account authentication? --- ## [How to change my country of residence after putting a wrong one](https://community.deriv.com/t/how-to-change-my-country-of-residence-after-putting-a-wrong-one/14625)
**Author:** [@bulling-acousma-2](https://community.deriv.com/u/bulling-acousma-2)\ **Replies:** 0\ **Last updated:** [August 8, 2021, 8:04am UTC](https://community.deriv.com/t/how-to-change-my-country-of-residence-after-putting-a-wrong-one/14625 "2021-08-08T08:04:51Z")
How can i change my personal details? --- ## [senthitic account](https://community.deriv.com/t/senthitic-account/14558)
**Author:** [@apiolin-acquite-2](https://community.deriv.com/u/apiolin-acquite-2)\ **Replies:** 0\ **Last updated:** [August 7, 2021, 10:48am UTC](https://community.deriv.com/t/senthitic-account/14558 "2021-08-07T10:48:00Z")
i have deposit funds in my main deriv usd account now my manager asking me to deposit in senthetic account is it safe senthetic account is in my control or my manager can withdraw money from it directly --- ## [Eliminar cuentas dentro de DMT5 Indices Sinteticos](https://community.deriv.com/t/eliminar-cuentas-dentro-de-dmt5-indices-sinteticos/14367)
**Author:** [@carolin-achiest-2](https://community.deriv.com/u/carolin-achiest-2)\ **Replies:** 0\ **Last updated:** [August 5, 2021, 12:02am UTC](https://community.deriv.com/t/eliminar-cuentas-dentro-de-dmt5-indices-sinteticos/14367 "2021-08-05T00:02:18Z")
¿Alguien podria ayudarme o explicarme como puedo eliminar una cuenta de DMT5 Sintentica? --- ## [1foryou deposit](https://community.deriv.com/t/1foryou-deposit/14125)
**Author:** [@boyards-accurst-2](https://community.deriv.com/u/boyards-accurst-2)\ **Replies:** 0\ **Last updated:** [August 2, 2021, 10:44am UTC](https://community.deriv.com/t/1foryou-deposit/14125 "2021-08-02T10:44:31Z")
Hi bot yesterday I bought 2 separate vouchers for R200 can you please help me with depositing --- ## [Upload section unavailable](https://community.deriv.com/t/upload-section-unavailable/13896)
**Author:** [@unverified\_user](https://community.deriv.com/u/unverified_user)\ **Replies:** 0\ **Last updated:** [July 30, 2021, 12:52pm UTC](https://community.deriv.com/t/upload-section-unavailable/13896 "2021-07-30T12:52:08Z")
I don’t know what’s going on but the section to submit the identity documents isn’t working, It doesn’t allow me to attach the files, In other words, I can’t submit the documents required to verify my account. Has … --- ## [Acessar duas contas](https://community.deriv.com/t/acessar-duas-contas/13839)
**Author:** [@baleare-acolous-2](https://community.deriv.com/u/baleare-acolous-2)\ **Replies:** 0\ **Last updated:** [July 29, 2021, 3:28pm UTC](https://community.deriv.com/t/acessar-duas-contas/13839 "2021-07-29T15:28:48Z")
Eu criei uma conta para a minha namorada e ajudo ela a fazer os trades. Então eu gostaria de saber se tem algum problema e se tem chance de bloqueio de conta se eu acessar a minha conta e a dela pelo mesmo computador ou … --- ## [upload document](https://community.deriv.com/t/upload-document/13769)
**Author:** [@bastile-acidest-2](https://community.deriv.com/u/bastile-acidest-2)\ **Replies:** 0\ **Last updated:** [July 28, 2021, 4:33pm UTC](https://community.deriv.com/t/upload-document/13769 "2021-07-28T16:33:29Z")
BBcc plz help me upload --- ## [Price feeds different resulting in a loss](https://community.deriv.com/t/price-feeds-different-resulting-in-a-loss/13632)
**Author:** [@chaufes-absorpt-2](https://community.deriv.com/u/chaufes-absorpt-2)\ **Replies:** 1\ **Last updated:** [July 26, 2021, 2:39pm UTC](https://community.deriv.com/t/price-feeds-different-resulting-in-a-loss/13632 "2021-07-26T14:39:38Z")
Today i heard two different price feeds of the same instrument which made me loose to be specific jump 50 index. How can got about it? --- ## [I can't withdraw from my Account](https://community.deriv.com/t/i-cant-withdraw-from-my-account/12931)
**Author:** [@abiotic-abutted-2](https://community.deriv.com/u/abiotic-abutted-2)\ **Replies:** 1\ **Last updated:** [July 21, 2021, 2:26pm UTC](https://community.deriv.com/t/i-cant-withdraw-from-my-account/12931 "2021-07-21T14:26:48Z")
I wanted to withdraw from my Binary account but i was told i cant withdraw through an Agent and my Visa card is not working for now, so what will i do to withdraw? --- ## [Resent email address](https://community.deriv.com/t/resent-email-address/13235)
**Author:** [@boguing-acetiam-2](https://community.deriv.com/u/boguing-acetiam-2)\ **Replies:** 0\ **Last updated:** [July 21, 2021, 2:18pm UTC](https://community.deriv.com/t/resent-email-address/13235 "2021-07-21T14:18:23Z")
I have lost my email address and everything , hhow do I reset it --- ## [document](https://community.deriv.com/t/document/12984)
**Author:** [@casavas-aconite-2](https://community.deriv.com/u/casavas-aconite-2)\ **Replies:** 0\ **Last updated:** [July 18, 2021, 11:48am UTC](https://community.deriv.com/t/document/12984 "2021-07-18T11:48:11Z")
how to uploaded the document --- ## [I Have a Verification Proplem Plz Assit](https://community.deriv.com/t/i-have-a-verification-proplem-plz-assit/11070)
**Author:** [@arugola-acidite-2](https://community.deriv.com/u/arugola-acidite-2)\ **Replies:** 1\ **Last updated:** [July 17, 2021, 3:33pm UTC](https://community.deriv.com/t/i-have-a-verification-proplem-plz-assit/11070 "2021-07-17T15:33:28Z")
Acount server 20299754 I want to verify my acount but I made an error when Signing Up for my account with my date of birth I wrote 1999 instead of 1998 and I cant change in personal detials --- ## [I was blocked while uploading and verifying my account how do I go about it](https://community.deriv.com/t/i-was-blocked-while-uploading-and-verifying-my-account-how-do-i-go-about-it/12254)
**Author:** [@anglers-aconite-2](https://community.deriv.com/u/anglers-aconite-2)\ **Replies:** 0\ **Last updated:** [July 7, 2021, 1:36pm UTC](https://community.deriv.com/t/i-was-blocked-while-uploading-and-verifying-my-account-how-do-i-go-about-it/12254 "2021-07-07T13:36:46Z")
I was blocked while trying to upload and verify my account what do I do --- ## [Account balance](https://community.deriv.com/t/account-balance/5282)
**Author:** [@bebless-accoyed-2](https://community.deriv.com/u/bebless-accoyed-2)\ **Replies:** 2\ **Last updated:** [July 5, 2021, 8:53pm UTC](https://community.deriv.com/t/account-balance/5282 "2021-07-05T20:53:09Z")
Quick question, how much should u have in your account to open up a 2.00 lot size on crash and or boom --- ## [Proof of residence change](https://community.deriv.com/t/proof-of-residence-change/12107)
**Author:** [@auxinic-acetose-2](https://community.deriv.com/u/auxinic-acetose-2)\ **Replies:** 0\ **Last updated:** [July 5, 2021, 1:14pm UTC](https://community.deriv.com/t/proof-of-residence-change/12107 "2021-07-05T13:14:29Z")
I would like to change my country of residence --- ## [Adress authorize](https://community.deriv.com/t/adress-authorize/11998)
**Author:** [@chanted-acajous-2](https://community.deriv.com/u/chanted-acajous-2)\ **Replies:** 0\ **Last updated:** [July 3, 2021, 10:30pm UTC](https://community.deriv.com/t/adress-authorize/11998 "2021-07-03T22:30:11Z")
hey Deriv please authorize my account adress to be able to withdraw [Previous page](https://community.deriv.com/c/account/15.md?page=4) [Next page](https://community.deriv.com/c/account/15.md?page=6)