# Accounts **URL:** https://community.deriv.com/c/account/15.md?page=7 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 8 --- ## [Account Types](https://community.deriv.com/t/account-types/6796)
**Author:** [@agraria-adjuror-1](https://community.deriv.com/u/agraria-adjuror-1)\ **Replies:** 1\ **Last updated:** [April 7, 2021, 5:34am UTC](https://community.deriv.com/t/account-types/6796 "2021-04-07T05:34:26Z")
Do you have a cent account? --- ## [Forget the password my real money account](https://community.deriv.com/t/forget-the-password-my-real-money-account/6709)
**Author:** [@ancomes-adjured-1](https://community.deriv.com/u/ancomes-adjured-1)\ **Replies:** 1\ **Last updated:** [April 7, 2021, 1:49am UTC](https://community.deriv.com/t/forget-the-password-my-real-money-account/6709 "2021-04-07T01:49:31Z")
I forgot my password for the real money account and I’m having problems on create another one because my details already in use on the existing account --- ## [Verification failure](https://community.deriv.com/t/verification-failure/6943)
**Author:** [@boilery-achiras-2](https://community.deriv.com/u/boilery-achiras-2)\ **Replies:** 0\ **Last updated:** [April 4, 2021, 11:22pm UTC](https://community.deriv.com/t/verification-failure/6943 "2021-04-04T23:22:26Z")
I have a problem I used a a bank account number which Iam using on the other deriv account my cashier was blocked I have received a verification link tried to verify only to find out one of my name it’s not on the ID now… --- ## [vérification avant retrait](https://community.deriv.com/t/verification-avant-retrait/6560)
**Author:** [@billers-achiote-2](https://community.deriv.com/u/billers-achiote-2)\ **Replies:** 0\ **Last updated:** [March 28, 2021, 3:16pm UTC](https://community.deriv.com/t/verification-avant-retrait/6560 "2021-03-28T15:16:25Z")
n’ai-je pas besoin de vérifier mon compte avant un retrait ? --- ## [Withdraw with agen](https://community.deriv.com/t/withdraw-with-agen/6497)
**Author:** [@anodize-achages-2](https://community.deriv.com/u/anodize-achages-2)\ **Replies:** 0\ **Last updated:** [March 27, 2021, 3:18am UTC](https://community.deriv.com/t/withdraw-with-agen/6497 "2021-03-27T03:18:30Z")
I can’t do withdrawl via payment agen Whats i can do?? Please help --- ## [Dépôt non crédité](https://community.deriv.com/t/depot-non-credite/6350)
**Author:** [@axseeds-abscess-2](https://community.deriv.com/u/axseeds-abscess-2)\ **Replies:** 4\ **Last updated:** [March 24, 2021, 7:45am UTC](https://community.deriv.com/t/depot-non-credite/6350 "2021-03-24T07:45:25Z")
Bonjour j’ai voulu faire un dépôt depuis le 22 Mars 2020 de 49 dollars de mon compte perfect vers mon compte binary j’ai suivi la procédure et j’ai validé les informations puis j’ai lancé et c’est à parti de là je suis… --- ## [Synthetic indices](https://community.deriv.com/t/synthetic-indices/2190)
**Author:** [@blearer-abaisse-5](https://community.deriv.com/u/blearer-abaisse-5)\ **Replies:** 0\ **Last updated:** [August 10, 2020, 3:26pm UTC](https://community.deriv.com/t/synthetic-indices/2190 "2020-08-10T15:26:11Z")
My account only has Synthetic Indices available to trade with. On the virtual account, i practised with the options available in the Forex category, but i don’t have that available on the gaming account. How can i enab… --- ## [Moving my account under an affiliate](https://community.deriv.com/t/moving-my-account-under-an-affiliate/2939)
**Author:** [@angelim-accoast-2](https://community.deriv.com/u/angelim-accoast-2)\ **Replies:** 1\ **Last updated:** [March 22, 2021, 2:56pm UTC](https://community.deriv.com/t/moving-my-account-under-an-affiliate/2939 "2021-03-22T14:56:18Z")
What to do I would like to move my account to under partner affiliate my friends . Thank you --- ## [How I can to be Affiliate Deriv?](https://community.deriv.com/t/how-i-can-to-be-affiliate-deriv/5895)
**Author:** [@alienee-abomasa-2](https://community.deriv.com/u/alienee-abomasa-2)\ **Replies:** 1\ **Last updated:** [March 22, 2021, 5:03am UTC](https://community.deriv.com/t/how-i-can-to-be-affiliate-deriv/5895 "2021-03-22T05:03:03Z")
I want to share Deriv to my Community. How I can to be Affiliate Deriv? --- ## [como cambiar el apalancamiento en binari](https://community.deriv.com/t/como-cambiar-el-apalancamiento-en-binari/1418)
**Author:** [@bondmen-abusive-2](https://community.deriv.com/u/bondmen-abusive-2)\ **Replies:** 1\ **Last updated:** [March 16, 2021, 1:21pm UTC](https://community.deriv.com/t/como-cambiar-el-apalancamiento-en-binari/1418 "2021-03-16T13:21:32Z")
como cambiar el apalancamiento en binari --- ## [Vérification](https://community.deriv.com/t/verification/5827)
**Author:** [@aslakes-accuses-2](https://community.deriv.com/u/aslakes-accuses-2)\ **Replies:** 0\ **Last updated:** [March 15, 2021, 7:11am UTC](https://community.deriv.com/t/verification/5827 "2021-03-15T07:11:08Z")
Hi everybody. How can i verify my account? As i’m not able to get in “proof of identity” on my profilé. --- ## [Verifying Account](https://community.deriv.com/t/verifying-account/2301)
**Author:** [@jamaxiEx](https://community.deriv.com/u/jamaxiEx)\ **Replies:** 6\ **Last updated:** [December 23, 2020, 9:51am UTC](https://community.deriv.com/t/verifying-account/2301 "2020-12-23T09:51:45Z")
After depositing and trading . I find it difficult to withdraw, due to withdrawal limit on unverified account. I’ve been facing difficulties in verifying my account. Now I can’t reach customer care by email to send my do… --- ## [Accounts Activation](https://community.deriv.com/t/accounts-activation/5604)
**Author:** [@biltong-acacine-2](https://community.deriv.com/u/biltong-acacine-2)\ **Replies:** 1\ **Last updated:** [December 9, 2020, 3:58am UTC](https://community.deriv.com/t/accounts-activation/5604 "2020-12-09T03:58:33Z")
Hello today I mistakenly closed my account, would like to reopen it please. --- ## [Change my limits of 7 and 30 days](https://community.deriv.com/t/change-my-limits-of-7-and-30-days/5593)
**Author:** [@caliber-accoyed-2](https://community.deriv.com/u/caliber-accoyed-2)\ **Replies:** 0\ **Last updated:** [September 23, 2020, 1:08am UTC](https://community.deriv.com/t/change-my-limits-of-7-and-30-days/5593 "2020-09-23T01:08:21Z")
Hello. I want to change my current configuration of account limit to 7 and 30 days, currently i can’t change it, it returns “Input validation failed: max\_30day\_losses, max\_30day\_turnover, max\_7day\_turnover, max\_7day\_los… --- ## [My money has been withdrawn and I have no clue with it,it shows that Binary bot has taken it but I don't use a bot.](https://community.deriv.com/t/my-money-has-been-withdrawn-and-i-have-no-clue-with-it-it-shows-that-binary-bot-has-taken-it-but-i-dont-use-a-bot/5423)
**Author:** [@blindly-accloys-2](https://community.deriv.com/u/blindly-accloys-2)\ **Replies:** 0\ **Last updated:** [September 19, 2020, 8:05pm UTC](https://community.deriv.com/t/my-money-has-been-withdrawn-and-i-have-no-clue-with-it-it-shows-that-binary-bot-has-taken-it-but-i-dont-use-a-bot/5423 "2020-09-19T20:05:42Z")
My money has been withdrawn and it seems like it has been used by a Binary bot.i don’t use a bot so I would like do a follow up on it. --- ## [my atm cArd keeps getting declined](https://community.deriv.com/t/my-atm-card-keeps-getting-declined/2304)
**Author:** [@balding-acantha-2](https://community.deriv.com/u/balding-acantha-2)\ **Replies:** 3\ **Last updated:** [September 15, 2020, 9:50am UTC](https://community.deriv.com/t/my-atm-card-keeps-getting-declined/2304 "2020-09-15T09:50:31Z")
i’ve been trying to deposit for weeks now but with no result --- ## [Contact us @deriv.com](https://community.deriv.com/t/contact-us-deriv-com/4933)
**Author:** [@charter-acushla-1](https://community.deriv.com/u/charter-acushla-1)\ **Replies:** 0\ **Last updated:** [September 12, 2020, 8:00am UTC](https://community.deriv.com/t/contact-us-deriv-com/4933 "2020-09-12T08:00:52Z")
I want to open a real account but it’s not working, i don’t know what to do, i really need. --- ## [Account Verification 123](https://community.deriv.com/t/account-verification-123/4779)
**Author:** [@centesm-acapnic-2](https://community.deriv.com/u/centesm-acapnic-2)\ **Replies:** 0\ **Last updated:** [September 9, 2020, 5:55pm UTC](https://community.deriv.com/t/account-verification-123/4779 "2020-09-09T17:55:10Z")
I have submitted the required documents for verification, my proof of identification have been approved but my proof of address wasn’t accepted. And I want to submit my bank statement but can’t see where to resubmit it @… --- ## [Binary Bitcoin Account Verification](https://community.deriv.com/t/binary-bitcoin-account-verification/4610)
**Author:** [@checked-aboding-2](https://community.deriv.com/u/checked-aboding-2)\ **Replies:** 0\ **Last updated:** [September 7, 2020, 12:30am UTC](https://community.deriv.com/t/binary-bitcoin-account-verification/4610 "2020-09-07T00:30:59Z")
Please verify my Bitcoin Account --- ## [Vérification de compte](https://community.deriv.com/t/verification-de-compte/4554)
**Author:** [@Nico](https://community.deriv.com/u/Nico)\ **Replies:** 0\ **Last updated:** [September 5, 2020, 8:20pm UTC](https://community.deriv.com/t/verification-de-compte/4554 "2020-09-05T20:20:52Z")
Bonjour j’aimerai savoir à qui faut s’adresser pour envoyé les documents pour authentifier mon compte ? J’aimerai trader jai loupé beaucoup d’opportunités. Mer i Cordialement --- ## [server details](https://community.deriv.com/t/server-details/4531)
**Author:** [@HallidayFx](https://community.deriv.com/u/HallidayFx)\ **Replies:** 1\ **Last updated:** [September 5, 2020, 3:28pm UTC](https://community.deriv.com/t/server-details/4531 "2020-09-05T15:28:21Z")
Kindly assist me with what to put on server when loggin in on mt5 pc for both real and demo accounts --- ## [levier](https://community.deriv.com/t/levier/4492)
**Author:** [@aricara-acarian-2](https://community.deriv.com/u/aricara-acarian-2)\ **Replies:** 0\ **Last updated:** [September 4, 2020, 4:41pm UTC](https://community.deriv.com/t/levier/4492 "2020-09-04T16:41:53Z")
I would like to change the leverage of my account who can help me please --- ## [Documents upload](https://community.deriv.com/t/documents-upload/4461)
**Author:** [@basoche-activin-1](https://community.deriv.com/u/basoche-activin-1)\ **Replies:** 0\ **Last updated:** [September 4, 2020, 8:48am UTC](https://community.deriv.com/t/documents-upload/4461 "2020-09-04T08:48:44Z")
Is there any documents required for account approval --- ## [Time difference](https://community.deriv.com/t/time-difference/4306)
**Author:** [@campong-accords-2](https://community.deriv.com/u/campong-accords-2)\ **Replies:** 0\ **Last updated:** [September 2, 2020, 10:02am UTC](https://community.deriv.com/t/time-difference/4306 "2020-09-02T10:02:00Z")
Hello, I live in Venezuela, I try to trade but I see the time in Spain and this time difference does not allow me to test in demo account. --- ## [Expired documents. Problem.](https://community.deriv.com/t/expired-documents-problem/4281)
**Author:** [@cassate-4](https://community.deriv.com/u/cassate-4)\ **Replies:** 0\ **Last updated:** [September 1, 2020, 11:15pm UTC](https://community.deriv.com/t/expired-documents-problem/4281 "2020-09-01T23:15:10Z")
Hi I enter in the site and tells me my document expired and i should send the docs to the support email. I did but one auto reply emails tells me i must check here. Someone can helps me please?? Thx a lot in advance … --- ## [Vérification de mon compte](https://community.deriv.com/t/verification-de-mon-compte/3948)
**Author:** [@bilboes-accolle-2](https://community.deriv.com/u/bilboes-accolle-2)\ **Replies:** 1\ **Last updated:** [September 1, 2020, 8:33pm UTC](https://community.deriv.com/t/verification-de-mon-compte/3948 "2020-09-01T20:33:43Z")
Vérification de mon compte --- ## [Proof of address](https://community.deriv.com/t/proof-of-address/3605)
**Author:** [@akoasma-absvolt-2](https://community.deriv.com/u/akoasma-absvolt-2)\ **Replies:** 1\ **Last updated:** [September 1, 2020, 6:05pm UTC](https://community.deriv.com/t/proof-of-address/3605 "2020-09-01T18:05:39Z")
I was wrongfully not verified. I sent my home phone and internet bill which is a utility bill as proof of address and they thought it was my mobile bill. How do I get this rectify? --- ## [I cannot confirm payment of bills](https://community.deriv.com/t/i-cannot-confirm-payment-of-bills/1719)
**Author:** [@chacked-accidie-2](https://community.deriv.com/u/chacked-accidie-2)\ **Replies:** 1\ **Last updated:** [August 28, 2020, 6:56pm UTC](https://community.deriv.com/t/i-cannot-confirm-payment-of-bills/1719 "2020-08-28T18:56:39Z")
I have never received any invoices other than payment for mobile services. I will add that I do not live at the registration address. How do I pass this test then? --- ## [Verification and increase withdeawal](https://community.deriv.com/t/verification-and-increase-withdeawal/3028)
**Author:** [@annexed-absents-2](https://community.deriv.com/u/annexed-absents-2)\ **Replies:** 8\ **Last updated:** [August 28, 2020, 6:03pm UTC](https://community.deriv.com/t/verification-and-increase-withdeawal/3028 "2020-08-28T18:03:29Z")
How do I verify my account and increase the withdrawal limit --- ## [Canadian residents](https://community.deriv.com/t/canadian-residents/3722)
**Author:** [@bogtrot-abulias-2](https://community.deriv.com/u/bogtrot-abulias-2)\ **Replies:** 0\ **Last updated:** [August 27, 2020, 5:01am UTC](https://community.deriv.com/t/canadian-residents/3722 "2020-08-27T05:01:20Z")
Is Deriv services available for Canada residents ? [Previous page](https://community.deriv.com/c/account/15.md?page=6) [Next page](https://community.deriv.com/c/account/15.md?page=8)