# Accounts
**URL:** https://community.deriv.com/c/account/15.md?page=8
[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)
**Page:** 9
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## [Identification](https://community.deriv.com/t/identification/3615)
**Author:** [@awarest-acaudal-2](https://community.deriv.com/u/awarest-acaudal-2)\
**Replies:** 0\
**Last updated:** [August 25, 2020, 9:31pm UTC](https://community.deriv.com/t/identification/3615 "2020-08-25T21:31:55Z")
My first identification verification upload failed please kindly assist on how to re upload my identity for verification.
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## [Account approve for payment agent](https://community.deriv.com/t/account-approve-for-payment-agent/3567)
**Author:** [@bourdis-accoils-2](https://community.deriv.com/u/bourdis-accoils-2)\
**Replies:** 0\
**Last updated:** [August 25, 2020, 11:28am UTC](https://community.deriv.com/t/account-approve-for-payment-agent/3567 "2020-08-25T11:28:30Z")
My account depostit and trading has be disable and my account haven’t be approve as payment agent yet.pls I need here…
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## [Transferring funds from my synthetic account to my financial account](https://community.deriv.com/t/transferring-funds-from-my-synthetic-account-to-my-financial-account/3555)
**Author:** [@buxomer-accoils-2](https://community.deriv.com/u/buxomer-accoils-2)\
**Replies:** 0\
**Last updated:** [August 25, 2020, 9:29am UTC](https://community.deriv.com/t/transferring-funds-from-my-synthetic-account-to-my-financial-account/3555 "2020-08-25T09:29:24Z")
Can anyone help me do this
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## [Верификация аккаунта](https://community.deriv.com/t/topic/3468)
**Author:** [@godstopmepliz](https://community.deriv.com/u/godstopmepliz)\
**Replies:** 1\
**Last updated:** [August 24, 2020, 2:21pm UTC](https://community.deriv.com/t/topic/3468 "2020-08-24T14:21:25Z")
Здраствуйте хочу пройти верификацию, первое фото паспорта сделал на телефон с плохой камерой и оно не прошло, долго была табличка что 1-3 дня написал в поддержку они сказали что надо загрузить другое и наверно открыли фо…
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## [Взломали почту поменяли пароль и слили депозит](https://community.deriv.com/t/topic/1835)
**Author:** [@cabries-accerse-2](https://community.deriv.com/u/cabries-accerse-2)\
**Replies:** 0\
**Last updated:** [August 7, 2020, 11:37am UTC](https://community.deriv.com/t/topic/1835 "2020-08-07T11:37:44Z")
Здравствуйте как быть если взломали почту поменяли пароль на счёте и слили депозит
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## [Can't find my real money account](https://community.deriv.com/t/cant-find-my-real-money-account/1588)
**Author:** [@apiator-acromia-1](https://community.deriv.com/u/apiator-acromia-1)\
**Replies:** 1\
**Last updated:** [August 5, 2020, 2:26pm UTC](https://community.deriv.com/t/cant-find-my-real-money-account/1588 "2020-08-05T14:26:40Z")
I noticed my real account is no longer appearing on my profile but only the virtual account is showing. What could be wrong? I’m new please.
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## [Personal details](https://community.deriv.com/t/personal-details/1453)
**Author:** [@begrave-accepts-2](https://community.deriv.com/u/begrave-accepts-2)\
**Replies:** 3\
**Last updated:** [August 5, 2020, 10:35am UTC](https://community.deriv.com/t/personal-details/1453 "2020-08-05T10:35:52Z")
How can I change my country of residence?
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## [Skrill linked with another deriv account](https://community.deriv.com/t/skrill-linked-with-another-deriv-account/1435)
**Author:** [@besides-academy-2](https://community.deriv.com/u/besides-academy-2)\
**Replies:** 1\
**Last updated:** [August 5, 2020, 2:25am UTC](https://community.deriv.com/t/skrill-linked-with-another-deriv-account/1435 "2020-08-05T02:25:26Z")
I would like to withdraw with the same email i deposited money with… My skrill account was used to deposit into a deriv acc other than mine who had no skrill account at that time and now she has it
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## [Conta Real](https://community.deriv.com/t/conta-real/1428)
**Author:** [@buzukis-acutish-1](https://community.deriv.com/u/buzukis-acutish-1)\
**Replies:** 0\
**Last updated:** [August 4, 2020, 6:40pm UTC](https://community.deriv.com/t/conta-real/1428 "2020-08-04T18:40:08Z")
Nao tenho uma conta Real e diz que eu tenho, como proceder?
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## [ API from an IP from another country](https://community.deriv.com/t/api-from-an-ip-from-another-country/1220)
**Author:** [@augural-aburton-2](https://community.deriv.com/u/augural-aburton-2)\
**Replies:** 0\
**Last updated:** [August 3, 2020, 9:51am UTC](https://community.deriv.com/t/api-from-an-ip-from-another-country/1220 "2020-08-03T09:51:23Z")
Hi, I want to connect my API from an IP from another country from my VPS in Lithuania. Question can I do it? I am from Panama. Is allowed?. can you help me get permission?
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## [no deposit bonus](https://community.deriv.com/t/no-deposit-bonus/1209)
**Author:** [@bonsoir-acutely-1](https://community.deriv.com/u/bonsoir-acutely-1)\
**Replies:** 0\
**Last updated:** [August 3, 2020, 9:50am UTC](https://community.deriv.com/t/no-deposit-bonus/1209 "2020-08-03T09:50:25Z")
Hello, just wanted to find out if your 20$ no deposit bonus was still on as i would like to register. Thanks
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## [dormant fee what is](https://community.deriv.com/t/dormant-fee-what-is/591)
**Author:** [@accerse-ablauts-2](https://community.deriv.com/u/accerse-ablauts-2)\
**Replies:** 1\
**Last updated:** [August 3, 2020, 9:40am UTC](https://community.deriv.com/t/dormant-fee-what-is/591 "2020-08-03T09:40:28Z")
Quisiera consultar lo siguiente: mi cuenta binary cr647369 en eth de david saldias arandia, con mi correo dsaldiasa2317@gmail.com, el dia 23 de marzo de 2020 se me realizo un cobro 2020-03-23 09:02:02 GMT 43709621061 -…
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## [failure to get my proof of residence](https://community.deriv.com/t/failure-to-get-my-proof-of-residence/974)
**Author:** [@chipses-acajous-2](https://community.deriv.com/u/chipses-acajous-2)\
**Replies:** 0\
**Last updated:** [August 1, 2020, 4:47am UTC](https://community.deriv.com/t/failure-to-get-my-proof-of-residence/974 "2020-08-01T04:47:54Z")
i was having a problem of account duplication,i was required to deposit some dollars and send my documents,unfortunately my residence adress didnt match and i was required to provide a proof of residence,but i am a stude…
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## [Sobre link de afiliação](https://community.deriv.com/t/sobre-link-de-afiliacao/958)
**Author:** [@aventre-abubble-2](https://community.deriv.com/u/aventre-abubble-2)\
**Replies:** 0\
**Last updated:** [July 31, 2020, 11:38pm UTC](https://community.deriv.com/t/sobre-link-de-afiliacao/958 "2020-07-31T23:38:40Z")
Como posso encontrar meu link de afiliado para enviar para uma outra pessoa se cadastrar?
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## [Want to change my personal details](https://community.deriv.com/t/want-to-change-my-personal-details/739)
**Author:** [@carmele-acarids-2](https://community.deriv.com/u/carmele-acarids-2)\
**Replies:** 1\
**Last updated:** [July 30, 2020, 1:36am UTC](https://community.deriv.com/t/want-to-change-my-personal-details/739 "2020-07-30T01:36:31Z")
Hi there. I would love to change my country of residence and my method of payments from agent to visa card. Thanks
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## [DERIV](https://community.deriv.com/t/deriv/682)
**Author:** [@airwash-accerse-2](https://community.deriv.com/u/airwash-accerse-2)\
**Replies:** 0\
**Last updated:** [July 29, 2020, 11:39am UTC](https://community.deriv.com/t/deriv/682 "2020-07-29T11:39:44Z")
1-my account verification steal no working i have sent my documents for support@Binary.com 2-my MT 5 is not working also for my real account all support team i have received my issue put steal not solving
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## [le terminal](https://community.deriv.com/t/le-terminal/642)
**Author:** [@bulkily-acutate-1](https://community.deriv.com/u/bulkily-acutate-1)\
**Replies:** 1\
**Last updated:** [July 29, 2020, 10:51am UTC](https://community.deriv.com/t/le-terminal/642 "2020-07-29T10:51:06Z")
ja i telecharger votre terminal pour trader mais depuis la cela tarde a charger
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## [Caixa bloqueado para atualização de documentação](https://community.deriv.com/t/caixa-bloqueado-para-atualizacao-de-documentacao/574)
**Author:** [@chorees-abounds-2](https://community.deriv.com/u/chorees-abounds-2)\
**Replies:** 0\
**Last updated:** [July 28, 2020, 5:11pm UTC](https://community.deriv.com/t/caixa-bloqueado-para-atualizacao-de-documentacao/574 "2020-07-28T17:11:22Z")
Estou tentando realizar retirada porém aparece a mensagem que devo atualizar meu documento pois está vencido e tem que enviar para o support@binary.com. Mas quando envio para este e-mail recebo resposta automática que de…
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## [Account](https://community.deriv.com/t/account/328)
**Author:** [@burgers-acushla-1](https://community.deriv.com/u/burgers-acushla-1)\
**Replies:** 1\
**Last updated:** [July 29, 2020, 8:56am UTC](https://community.deriv.com/t/account/328 "2020-07-29T08:56:52Z")
I can’t find my real account details
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## [verifikasi akun](https://community.deriv.com/t/verifikasi-akun/354)
**Author:** [@aphrite-accents-2](https://community.deriv.com/u/aphrite-accents-2)\
**Replies:** 1\
**Last updated:** [July 27, 2020, 7:21am UTC](https://community.deriv.com/t/verifikasi-akun/354 "2020-07-27T07:21:38Z")
apakah akun saya seprti ini sudah terverifikasi
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## [autentificacion de cuenta](https://community.deriv.com/t/autentificacion-de-cuenta/194)
**Author:** [@caddice-absurds-2](https://community.deriv.com/u/caddice-absurds-2)\
**Replies:** 3\
**Last updated:** [July 22, 2020, 3:39am UTC](https://community.deriv.com/t/autentificacion-de-cuenta/194 "2020-07-22T03:39:47Z")
saludis quisera saber la demora la autentuficacion de mi cuenta
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