# Announcements **URL:** https://community.deriv.com/c/announcements/5.md [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) --- ## [Account safety guidelines](https://community.deriv.com/t/account-safety-guidelines/76022)
**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Replies:** 0\ **Last updated:** [February 8, 2024, 6:36am UTC](https://community.deriv.com/t/account-safety-guidelines/76022 "2024-02-08T06:36:42Z")
IMPORTANT! Deriv only requests personal details from our customer support representatives through secure LiveChat or WhatsApp. All confidential matters and issues should be addressed exclusively through this channel… --- ## [Deriv's Official WhatsApp Business Contact Number](https://community.deriv.com/t/derivs-official-whatsapp-business-contact-number/63422)
**Author:** [@Syafiza](https://community.deriv.com/u/Syafiza)\ **Replies:** 0\ **Last updated:** [September 13, 2023, 7:54am UTC](https://community.deriv.com/t/derivs-official-whatsapp-business-contact-number/63422 "2023-09-13T07:54:56Z")
Dear Community, We want to highlight that our officially designated WhatsApp Business contact number is +356 9957 8341. Please exercise caution when communicating via WhatsApp and double-check the number you’re interact… --- ## [Temporary disruption to USDT and USDC transactions on the APTOS network](https://community.deriv.com/t/temporary-disruption-to-usdt-and-usdc-transactions-on-the-aptos-network/89512)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [June 3, 2026, 12:43pm UTC](https://community.deriv.com/t/temporary-disruption-to-usdt-and-usdc-transactions-on-the-aptos-network/89512 "2026-06-03T12:43:41Z")
JUNE 8: Aptos network services are back to normal. \*\*UPDATE June 5, 2026: APTOS SYSTEM MAINTENANCE\*\* USDT (APTOS) and USDC (APTOS) deposits are temporarily unavailable due to urgent maintenance affecting the APTOS … --- ## [20% deposit bonus — now live on Deriv](https://community.deriv.com/t/20-deposit-bonus-now-live-on-deriv/89511)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [June 1, 2026, 2:22am UTC](https://community.deriv.com/t/20-deposit-bonus-now-live-on-deriv/89511 "2026-06-01T02:22:59Z")
20% deposit bonus — now live on Deriv We’re running a 20% deposit bonus campaign through 30 June 2026. If you’ve been thinking about getting started on MT5, this is a good time. How it works Open a new MT5 CFDs | Stand… --- ## [Introducing TradersView: AI-powered chart analysis and trade signals, built by Deriv](https://community.deriv.com/t/introducing-tradersview-ai-powered-chart-analysis-and-trade-signals-built-by-deriv/89507)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [May 21, 2026, 10:36am UTC](https://community.deriv.com/t/introducing-tradersview-ai-powered-chart-analysis-and-trade-signals-built-by-deriv/89507 "2026-05-21T10:36:04Z")
Spotting a pattern on a chart is one thing. Knowing whether it’s actually worth trading is another. TradersView is Deriv’s new AI-powered platform that bridges that gap. It analyzes live charts, detects patterns, and ge… --- ## [An update on our live chat support](https://community.deriv.com/t/an-update-on-our-live-chat-support/89504)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [May 20, 2026, 4:50am UTC](https://community.deriv.com/t/an-update-on-our-live-chat-support/89504 "2026-05-20T04:50:55Z")
We’re currently seeing higher-than-usual volume on live chat, which is affecting support response times. The team is working through the queue as quickly as possible and will get to every chat as soon as they can. Thanks… --- ## [Deposit $500, trade with $600. Here's how.](https://community.deriv.com/t/deposit-500-trade-with-600-heres-how/89335)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [April 6, 2026, 12:09pm UTC](https://community.deriv.com/t/deposit-500-trade-with-600-heres-how/89335 "2026-04-06T12:09:34Z")
New to Deriv? Throughout April, your first transfer to a Deriv MT5 Standard or Financial account gets a 20% margin bonus — up to $100 in extra trading margin, on us. One transfer. One bonus. More margin. Sign up and fu… --- ## [We just upgraded our US Indices — right before the Fed decides.](https://community.deriv.com/t/we-just-upgraded-our-us-indices-right-before-the-fed-decides/89334)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [April 6, 2026, 12:06pm UTC](https://community.deriv.com/t/we-just-upgraded-our-us-indices-right-before-the-fed-decides/89334 "2026-04-06T12:06:56Z")
The Fed’s rate decision is around the corner, and we’ve upgraded trading conditions for our three biggest US indices to give you more power at lower cost. Here’s what changed for US SP 500, US Tech 100, and Wall Street …