# Payments & Transactions **URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=12 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 13 --- ## [Saque em BTC](https://community.deriv.com/t/saque-em-btc/25751)
**Author:** [@bulldog-actures-2](https://community.deriv.com/u/bulldog-actures-2)\ **Replies:** 3\ **Last updated:** [May 5, 2022, 9:59am UTC](https://community.deriv.com/t/saque-em-btc/25751 "2022-05-05T09:59:57Z")
Minha conta não está habilitada para saque o que preciso fazer? --- ## [How to clients accounts as an exchange agent](https://community.deriv.com/t/how-to-clients-accounts-as-an-exchange-agent/29916)
**Author:** [@aviform-agnamed-1](https://community.deriv.com/u/aviform-agnamed-1)\ **Replies:** 1\ **Last updated:** [May 5, 2022, 9:59am UTC](https://community.deriv.com/t/how-to-clients-accounts-as-an-exchange-agent/29916 "2022-05-05T09:59:03Z")
I am a new registered Deriv exchange agent In Nigeria, how do I use the Dp2p platform to fund my clients Deriv trading accounts? Please help. --- ## [Zingpay Customer Redirected Error](https://community.deriv.com/t/zingpay-customer-redirected-error/26856)
**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Replies:** 2\ **Last updated:** [May 5, 2022, 9:50am UTC](https://community.deriv.com/t/zingpay-customer-redirected-error/26856 "2022-05-05T09:50:57Z")
Dear members of the Deriv Community, We would like to share a step-by-step on how to solve the Zingpay Customer Redirected Error Your deposit is unsuccessful as you might enter an invalid login credential or browser is… --- ## [Não consigo retirar o dinheiro da minha conta](https://community.deriv.com/t/nao-consigo-retirar-o-dinheiro-da-minha-conta/13110)
**Author:** [@beadmen-accompt-2](https://community.deriv.com/u/beadmen-accompt-2)\ **Replies:** 3\ **Last updated:** [May 3, 2022, 7:06am UTC](https://community.deriv.com/t/nao-consigo-retirar-o-dinheiro-da-minha-conta/13110 "2022-05-03T07:06:50Z")
Estou com problemas na retirada do meu dinheiro na corretora. O cartão no qual eu depositei o dinheiro esta cancelado, não utilizo mais ele. Com isso não consigo adicionar uma nova forma de saque da corretora, nem por c… --- ## [Hello, I haven't received my withdrawl as yet](https://community.deriv.com/t/hello-i-havent-received-my-withdrawl-as-yet/29851)
**Author:** [@boodles-acquest-2](https://community.deriv.com/u/boodles-acquest-2)\ **Replies:** 1\ **Last updated:** [May 3, 2022, 7:04am UTC](https://community.deriv.com/t/hello-i-havent-received-my-withdrawl-as-yet/29851 "2022-05-03T07:04:54Z")
I haven’t received my withdrawl as yet, whats wrong? --- ## [Failure to to deposit](https://community.deriv.com/t/failure-to-to-deposit/29709)
**Author:** [@bullets-academe-2](https://community.deriv.com/u/bullets-academe-2)\ **Replies:** 1\ **Last updated:** [May 3, 2022, 6:01am UTC](https://community.deriv.com/t/failure-to-to-deposit/29709 "2022-05-03T06:01:49Z")
I am failing to deposit into my deriv account. Error says RCS reject, number of cards exceeded --- ## [USDT tether omni](https://community.deriv.com/t/usdt-tether-omni/16627)
**Author:** [@apostle-accurre-2](https://community.deriv.com/u/apostle-accurre-2)\ **Replies:** 2\ **Last updated:** [May 3, 2022, 5:52am UTC](https://community.deriv.com/t/usdt-tether-omni/16627 "2022-05-03T05:52:21Z")
I want to withdraw USDT to my wallet which address format is the right format erc20 or trc20 or both is correct ? --- ## [dúvida](https://community.deriv.com/t/duvida/29299)
**Author:** [@beadlet-adeuism-2](https://community.deriv.com/u/beadlet-adeuism-2)\ **Replies:** 1\ **Last updated:** [April 26, 2022, 12:22pm UTC](https://community.deriv.com/t/duvida/29299 "2022-04-26T12:22:04Z")
alguem pode me responder como eu faço a retirada do meu valor ? tenho 18 dolares e gostaria de sacar mas, qdo acesso ao caixa mostra o valor e depois diz somente para eu acessar a ajuda --- ## [Please does deriv accept Virtual debit Cards for deposit or funding your wallet?](https://community.deriv.com/t/please-does-deriv-accept-virtual-debit-cards-for-deposit-or-funding-your-wallet/29434)
**Author:** [@bugeyed-abthane-2](https://community.deriv.com/u/bugeyed-abthane-2)\ **Replies:** 1\ **Last updated:** [April 26, 2022, 12:17pm UTC](https://community.deriv.com/t/please-does-deriv-accept-virtual-debit-cards-for-deposit-or-funding-your-wallet/29434 "2022-04-26T12:17:40Z")
Please can i use Virtual debit Cards to deposit or fund my deriv wallet? --- ## [Online Bank Transfer](https://community.deriv.com/t/online-bank-transfer/13763)
**Author:** [@biltong-acouchi-2](https://community.deriv.com/u/biltong-acouchi-2)\ **Replies:** 1\ **Last updated:** [April 21, 2022, 10:53am UTC](https://community.deriv.com/t/online-bank-transfer/13763 "2022-04-21T10:53:29Z")
I used online bank transfer the first time now I can’t see it as an option anymore, help! --- ## [Cant withdraw](https://community.deriv.com/t/cant-withdraw/10632)
**Author:** [@boorkas-acmatic-2](https://community.deriv.com/u/boorkas-acmatic-2)\ **Replies:** 3\ **Last updated:** [April 12, 2022, 11:51am UTC](https://community.deriv.com/t/cant-withdraw/10632 "2022-04-12T11:51:39Z")
I have a problem I can’t withdraw. It only sends me an email for verification when I verify it takes me back to the sign in and does the same thing over and over there’s no next step --- ## [Mastercard withdrawal](https://community.deriv.com/t/mastercard-withdrawal/28783)
**Author:** [@assapan-acronic-2](https://community.deriv.com/u/assapan-acronic-2)\ **Replies:** 1\ **Last updated:** [April 12, 2022, 9:12am UTC](https://community.deriv.com/t/mastercard-withdrawal/28783 "2022-04-12T09:12:02Z")
Is mastercard Withdrawals available in Africa --- ## [Withdrawal using Visa debit card](https://community.deriv.com/t/withdrawal-using-visa-debit-card/7454)
**Author:** [@cadeaux-abridge-2](https://community.deriv.com/u/cadeaux-abridge-2)\ **Replies:** 6\ **Last updated:** [April 9, 2022, 9:48am UTC](https://community.deriv.com/t/withdrawal-using-visa-debit-card/7454 "2022-04-09T09:48:30Z")
Withdrawing using my Visa debit card was not allowed yet that’s the same method i used to deposit. Why is this so? --- ## [Deposit money with advcash](https://community.deriv.com/t/deposit-money-with-advcash/28758)
**Author:** [@backras-acromia-2](https://community.deriv.com/u/backras-acromia-2)\ **Replies:** 1\ **Last updated:** [April 9, 2022, 9:47am UTC](https://community.deriv.com/t/deposit-money-with-advcash/28758 "2022-04-09T09:47:53Z")
Hi does anyone know how long advcash will be down? Or atleast back with the other payment methods? --- ## [Deposit today](https://community.deriv.com/t/deposit-today/28632)
**Author:** [@blazons-abroads-2](https://community.deriv.com/u/blazons-abroads-2)\ **Replies:** 1\ **Last updated:** [April 6, 2022, 5:43am UTC](https://community.deriv.com/t/deposit-today/28632 "2022-04-06T05:43:53Z")
I deposit through bank wire and I haven’t received funds yet I don’t know what’s happening today, everything seems very slow --- ## [Withrawing to payment agents (p2p)](https://community.deriv.com/t/withrawing-to-payment-agents-p2p/25113)
**Author:** [@cladine-acutely-2](https://community.deriv.com/u/cladine-acutely-2)\ **Replies:** 7\ **Last updated:** [March 29, 2022, 10:02am UTC](https://community.deriv.com/t/withrawing-to-payment-agents-p2p/25113 "2022-03-29T10:02:33Z")
Hello Deriv please help me withdrawing my balance with agents or p2p I’ve deposited with skrill --- ## [no puedo depositar fondos a mi cuenta](https://community.deriv.com/t/no-puedo-depositar-fondos-a-mi-cuenta/28309)
**Author:** [@anabong-adamite-2](https://community.deriv.com/u/anabong-adamite-2)\ **Replies:** 1\ **Last updated:** [March 29, 2022, 7:39am UTC](https://community.deriv.com/t/no-puedo-depositar-fondos-a-mi-cuenta/28309 "2022-03-29T07:39:24Z")
si alguien me puede ayudar ya que no puedo depositar fondos a mi cuenta mt5 con la tarjeta registrada con la cual ya había realizado un deposito, gracias por la atención. --- ## [Can't withdraw with Mastercard, even I deposited through master card](https://community.deriv.com/t/cant-withdraw-with-mastercard-even-i-deposited-through-master-card/8276)
**Author:** [@airward-accoast-2](https://community.deriv.com/u/airward-accoast-2)\ **Replies:** 1\ **Last updated:** [January 26, 2022, 11:29am UTC](https://community.deriv.com/t/cant-withdraw-with-mastercard-even-i-deposited-through-master-card/8276 "2022-01-26T11:29:15Z")
I have deposited through my mastercard, but now I wanna withdraw there is no option available. I receive the withdraw confirmation link as I proceed, there only show my available balance. No payout method and option … --- ## [cant withdrawal](https://community.deriv.com/t/cant-withdrawal/2188)
**Author:** [@aratory-abubble-2](https://community.deriv.com/u/aratory-abubble-2)\ **Replies:** 2\ **Last updated:** [January 7, 2022, 9:10am UTC](https://community.deriv.com/t/cant-withdrawal/2188 "2022-01-07T09:10:39Z")
when I try to withdrawal to my mastercard a message pops up for me written in it " We’re sorry but this card number cannot be used to recieve payouts please try another card or contact customer services for assistance" p… --- ## [Withdrawal Verification link expired](https://community.deriv.com/t/withdrawal-verification-link-expired/7111)
**Author:** [@bricker-acetals-2](https://community.deriv.com/u/bricker-acetals-2)\ **Replies:** 1\ **Last updated:** [January 22, 2022, 9:08am UTC](https://community.deriv.com/t/withdrawal-verification-link-expired/7111 "2022-01-22T09:08:44Z")
Hi! I requested a withdrawal but i took many hours to click on the identity verification link sent in my mail box. Now the verification stills pending, so I’m unable to make a new request. Can someone help me please? --- ## [Payment methods](https://community.deriv.com/t/payment-methods/2941)
**Author:** [@anchusa-abyssal-2](https://community.deriv.com/u/anchusa-abyssal-2)\ **Replies:** 1\ **Last updated:** [January 8, 2022, 8:27am UTC](https://community.deriv.com/t/payment-methods/2941 "2022-01-08T08:27:43Z")
Pls how can I change my payment methods from agents to using other methods? Pls this is very urgent. Thank you --- ## [Withdrawal link expired](https://community.deriv.com/t/withdrawal-link-expired/7698)
**Author:** [@bulbuls-acerval-2](https://community.deriv.com/u/bulbuls-acerval-2)\ **Replies:** 1\ **Last updated:** [January 22, 2022, 9:34am UTC](https://community.deriv.com/t/withdrawal-link-expired/7698 "2022-01-22T09:34:27Z")
Kindly help me solve this. The system keeps telling me withdrawal link has expired even after receiving the mail instantly and it has been doing that for weeks now. Thank you. --- ## [Não consigo depositar](https://community.deriv.com/t/nao-consigo-depositar/11121)
**Author:** [@bodgers-acoasma-2](https://community.deriv.com/u/bodgers-acoasma-2)\ **Replies:** 1\ **Last updated:** [February 9, 2022, 4:26am UTC](https://community.deriv.com/t/nao-consigo-depositar/11121 "2022-02-09T04:26:52Z")
Estou com dinheiro na Neteller ,mas quando vou fazer depósito na Deriv pela Neteller,mas sempre diz que não há saldo suficiente ,eu já concerto minha moeda para USD ,e o depósito peço em USD ,mas sempre diz que tá insufi… --- ## [hola problemas para retirar dinero de mi cuenta](https://community.deriv.com/t/hola-problemas-para-retirar-dinero-de-mi-cuenta/28011)
**Author:** [@ancomes-address-2](https://community.deriv.com/u/ancomes-address-2)\ **Replies:** 1\ **Last updated:** [March 18, 2022, 11:52am UTC](https://community.deriv.com/t/hola-problemas-para-retirar-dinero-de-mi-cuenta/28011 "2022-03-18T11:52:22Z")
hola cuando trato de retirar dinero de mi cuenta me dice qw utilice el mismo medio por donde hice el deposito, yo lo realice con tarjeta de credito, pero en las opciones de retiro no me aparece la opcion de la tarjeta. a… --- ## [i can't withdraw my money.](https://community.deriv.com/t/i-cant-withdraw-my-money/27968)
**Author:** [@angoise-acrylic-2](https://community.deriv.com/u/angoise-acrylic-2)\ **Replies:** 1\ **Last updated:** [March 18, 2022, 11:49am UTC](https://community.deriv.com/t/i-cant-withdraw-my-money/27968 "2022-03-18T11:49:29Z")
I did a pix deposit via paylivre, and now i can’t withdraw my money. no methods appear in cashier to do. --- ## [Deriv P2P with your preferred payment method](https://community.deriv.com/t/deriv-p2p-with-your-preferred-payment-method/28025)
**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Replies:** 0\ **Last updated:** [March 18, 2022, 8:36am UTC](https://community.deriv.com/t/deriv-p2p-with-your-preferred-payment-method/28025 "2022-03-18T08:36:10Z")
Hi Deriv Community Members, :innocent: In order to add your favorite payment method to your Deriv P2P, please go to the “My Profile” tab, select “Payment methods”, and then click “Add payment methods”. Then, search … --- ## [Options available for depositing and withdrawal in Zimbabwe](https://community.deriv.com/t/options-available-for-depositing-and-withdrawal-in-zimbabwe/27835)
**Author:** [@chevres-abutted-2](https://community.deriv.com/u/chevres-abutted-2)\ **Replies:** 1\ **Last updated:** [March 15, 2022, 6:39am UTC](https://community.deriv.com/t/options-available-for-depositing-and-withdrawal-in-zimbabwe/27835 "2022-03-15T06:39:32Z")
Hello there. I wanted to ask, what are the smoothest options available for depositing and withdrawal of funds that are north of US$10 000 in Zimbabwe --- ## [WHY WAS I UNDERPAID?](https://community.deriv.com/t/why-was-i-underpaid/27802)
**Author:** [@boulimy-accoied-2](https://community.deriv.com/u/boulimy-accoied-2)\ **Replies:** 1\ **Last updated:** [March 12, 2022, 11:45am UTC](https://community.deriv.com/t/why-was-i-underpaid/27802 "2022-03-12T11:45:45Z")
I just received my payout to my bank account from deriv. But I was underpaid. I funded my deriv account with $50 at an exchange rate of 719.4 Nigerian Naira(NGN) per $1, so I paid 35, 970 (NGN) But I received $100 from… --- ## [No tengo métodos de retiro](https://community.deriv.com/t/no-tengo-metodos-de-retiro/27342)
**Author:** [@amanori-acraein-2](https://community.deriv.com/u/amanori-acraein-2)\ **Replies:** 1\ **Last updated:** [March 10, 2022, 10:50am UTC](https://community.deriv.com/t/no-tengo-metodos-de-retiro/27342 "2022-03-10T10:50:24Z")
Withdrawal Deposite por medio de Skrill ya hace mas de 6 meses y no tengo métodos de retiros habilitados. --- ## [Deposit not honored](https://community.deriv.com/t/deposit-not-honored/27297)
**Author:** [@besiren-abulias-2](https://community.deriv.com/u/besiren-abulias-2)\ **Replies:** 3\ **Last updated:** [March 10, 2022, 10:48am UTC](https://community.deriv.com/t/deposit-not-honored/27297 "2022-03-10T10:48:39Z")
I have been trying to deposit to my deriv account using bank credit card and the transaction is unsuccessful. What could be the cause? [Previous page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=11) [Next page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=13)