# Payments & Transactions

**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=15

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 16

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## [Sharing payment method](https://community.deriv.com/t/sharing-payment-method/2877)

<div class="topic-metadata">

**Author:** [@acushla-accends-2](https://community.deriv.com/u/acushla-accends-2)\
**Replies:** 4\
**Last updated:** [January 22, 2022, 7:45am UTC](https://community.deriv.com/t/sharing-payment-method/2877 "2022-01-22T07:45:20Z")

</div>

I received a mail with a receipt code #RI6IK concerning about Sharing of payment method and was asked to send my documents which is my passport, a shot of my Skrill accounts number and also to specify the the relationshi…

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## [Request to Cancel Withdrawal back to the Card](https://community.deriv.com/t/request-to-cancel-withdrawal-back-to-the-card/6029)

<div class="topic-metadata">

**Author:** [@bluefin-abrased-2](https://community.deriv.com/u/bluefin-abrased-2)\
**Replies:** 1\
**Last updated:** [January 22, 2022, 7:44am UTC](https://community.deriv.com/t/request-to-cancel-withdrawal-back-to-the-card/6029 "2022-01-22T07:44:21Z")

</div>

Please assist on how i can request to cancel the withdrawal process back to card, i want to use another process of withdraw such as Skrill which is fast.

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## [I cant Withdrwal](https://community.deriv.com/t/i-cant-withdrwal/1469)

<div class="topic-metadata">

**Author:** [@cinders-abrazos-2](https://community.deriv.com/u/cinders-abrazos-2)\
**Replies:** 7\
**Last updated:** [January 22, 2022, 7:38am UTC](https://community.deriv.com/t/i-cant-withdrwal/1469 "2022-01-22T07:38:25Z")

</div>

Good afternoon, when I try to withdraw my funds, I only have the option of a credit / debit card. And I want to raise funds via skrill. How do I add my skrill ??

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## [Disabled Cashier](https://community.deriv.com/t/disabled-cashier/3031)

<div class="topic-metadata">

**Author:** [@buqshas-acatery-2](https://community.deriv.com/u/buqshas-acatery-2)\
**Replies:** 4\
**Last updated:** [January 20, 2022, 1:59pm UTC](https://community.deriv.com/t/disabled-cashier/3031 "2022-01-20T13:59:45Z")

</div>

The cashier is disabled and I can’t withdraw my funds what should I do???

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## [I was unable to withdraw with the atm card I use to deposit](https://community.deriv.com/t/i-was-unable-to-withdraw-with-the-atm-card-i-use-to-deposit/5834)

<div class="topic-metadata">

**Author:** [@Padtos](https://community.deriv.com/u/Padtos)\
**Replies:** 1\
**Last updated:** [January 20, 2022, 12:53pm UTC](https://community.deriv.com/t/i-was-unable-to-withdraw-with-the-atm-card-i-use-to-deposit/5834 "2022-01-20T12:53:38Z")

</div>

I was unable to withdraw to with to the card i use for deposit why ? Also it should Have bitcoin withdraw but I can’t Find

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## [Withdawal](https://community.deriv.com/t/withdawal/5517)

<div class="topic-metadata">

**Author:** [@auletic-accompt-2](https://community.deriv.com/u/auletic-accompt-2)\
**Replies:** 1\
**Last updated:** [January 19, 2022, 9:37am UTC](https://community.deriv.com/t/withdawal/5517 "2022-01-19T09:37:26Z")

</div>

Will I be able to withdraw my money to bank or ATM card in Nigeria?. If not which other method can i use aside going through Bitcoin?.

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## [Withdrawal via payment agents](https://community.deriv.com/t/withdrawal-via-payment-agents/5461)

<div class="topic-metadata">

**Author:** [@bitumed-acaciin-2](https://community.deriv.com/u/bitumed-acaciin-2)\
**Replies:** 1\
**Last updated:** [January 19, 2022, 9:19am UTC](https://community.deriv.com/t/withdrawal-via-payment-agents/5461 "2022-01-19T09:19:14Z")

</div>

I can deposit via payment agents but not authorized to withdraw via them. I have verified my account.

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## [Estou com dificuldade em tranferir dinheiro entre minhas contas](https://community.deriv.com/t/estou-com-dificuldade-em-tranferir-dinheiro-entre-minhas-contas/5459)

<div class="topic-metadata">

**Author:** [@burials-accites-2](https://community.deriv.com/u/burials-accites-2)\
**Replies:** 1\
**Last updated:** [January 19, 2022, 9:18am UTC](https://community.deriv.com/t/estou-com-dificuldade-em-tranferir-dinheiro-entre-minhas-contas/5459 "2022-01-19T09:18:13Z")

</div>

Está dando a mensagem que estou bloqueado para retirada alguém pode me ajudar, já verifiquei minha conta

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## [Transaction not completed ](https://community.deriv.com/t/transaction-not-completed/5434)

<div class="topic-metadata">

**Author:** [@choltry-accosts-2](https://community.deriv.com/u/choltry-accosts-2)\
**Replies:** 1\
**Last updated:** [January 19, 2022, 9:16am UTC](https://community.deriv.com/t/transaction-not-completed/5434 "2022-01-19T09:16:20Z")

</div>

I comes from deposit but it shows me that the transaction was not successful Please note that several attempts have been made to process your transaction. Unfortunately, these attempts were unsuccessful and your paymen…

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## [Withdrawal with card issue](https://community.deriv.com/t/withdrawal-with-card-issue/4908)

<div class="topic-metadata">

**Author:** [@amastia-account-2](https://community.deriv.com/u/amastia-account-2)\
**Replies:** 2\
**Last updated:** [January 19, 2022, 9:15am UTC](https://community.deriv.com/t/withdrawal-with-card-issue/4908 "2022-01-19T09:15:27Z")

</div>

How long does a succesful withdrawal with card takes before it drops to ur bank account… Pls respond @Bala-Deriv @DerivNazeemaAli @DerivSupport

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## [BTC deposit](https://community.deriv.com/t/btc-deposit/2924)

<div class="topic-metadata">

**Author:** [@bytalks-accoast-2](https://community.deriv.com/u/bytalks-accoast-2)\
**Replies:** 2\
**Last updated:** [January 19, 2022, 9:08am UTC](https://community.deriv.com/t/btc-deposit/2924 "2022-01-19T09:08:55Z")

</div>

I deposited $40btc with the given address and it has not reflected in my account. Please help me out. I anticipate your Response. Thank you.

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## [Retrait Visa non reçu depuis 3semaines](https://community.deriv.com/t/retrait-visa-non-recu-depuis-3semaines/5221)

<div class="topic-metadata">

**Author:** [@arabian-abrotin-2](https://community.deriv.com/u/arabian-abrotin-2)\
**Replies:** 2\
**Last updated:** [January 19, 2022, 9:06am UTC](https://community.deriv.com/t/retrait-visa-non-recu-depuis-3semaines/5221 "2022-01-19T09:06:25Z")

</div>

J’ai effectué un dépôt sur mon compte a travers ma carte VISA, l’argent à été debité et reçu dans mon compte 2jours après Deriv me dis qu’il vont me renvoyer l’argent à cause d’un souci technique.L’argent fut prélevé de …

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## [comprovante de endereço](https://community.deriv.com/t/comprovante-de-endereco/5248)

<div class="topic-metadata">

**Author:** [@bulbine-abraxas-2](https://community.deriv.com/u/bulbine-abraxas-2)\
**Replies:** 1\
**Last updated:** [January 19, 2022, 9:04am UTC](https://community.deriv.com/t/comprovante-de-endereco/5248 "2022-01-19T09:04:23Z")

</div>

Nao consigo mandar comprovante de endereço atualizado, aparece esta mensagem Não foi possível verificar seu comprovante de endereço Por favor, verifique seu e-mail para detalhes.e verifico o e mail, e mesmo assim nao c…

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## [Dp2p venda e não conclusão da transferência](https://community.deriv.com/t/dp2p-venda-e-nao-conclusao-da-transferencia/25664)

<div class="topic-metadata">

**Author:** [@anthemy-acraein-2](https://community.deriv.com/u/anthemy-acraein-2)\
**Replies:** 1\
**Last updated:** [January 19, 2022, 9:01am UTC](https://community.deriv.com/t/dp2p-venda-e-nao-conclusao-da-transferencia/25664 "2022-01-19T09:01:16Z")

</div>

Coloquei no anúncio uma venda de usd,uma pessoa fez a compra porém não enviou o pagamento da compra,e ele confirmou que tinha enviado o pagamento, porém não enviou nada e o saldo ainda não voltou,já abri uma reclamação p…

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## [Minha retirada via agente de pagamentos está desativada](https://community.deriv.com/t/minha-retirada-via-agente-de-pagamentos-esta-desativada/13269)

<div class="topic-metadata">

**Author:** [@brisses-acanthi-2](https://community.deriv.com/u/brisses-acanthi-2)\
**Replies:** 2\
**Last updated:** [January 19, 2022, 9:00am UTC](https://community.deriv.com/t/minha-retirada-via-agente-de-pagamentos-esta-desativada/13269 "2022-01-19T09:00:29Z")

</div>

Estava retirando normalmente via agente de pagamentos e agora está informando que não estou autorizado a retirar via agente de pagamentos. A única coisa que fiz foi depositar USD 5 através de PIX pela próprio website da …

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## [Deposit and withdraw with different payment methods](https://community.deriv.com/t/deposit-and-withdraw-with-different-payment-methods/5196)

<div class="topic-metadata">

**Author:** [@bestand-abounds-2](https://community.deriv.com/u/bestand-abounds-2)\
**Replies:** 1\
**Last updated:** [January 14, 2022, 8:11am UTC](https://community.deriv.com/t/deposit-and-withdraw-with-different-payment-methods/5196 "2022-01-14T08:11:35Z")

</div>

Hello Deriv (Binary) For convenience in Deposit-Withdrawal transactions, do I now need to use 2 Ngan Luong & Perfectmoney payment methods? Currently my account is $ 0.06, but it’s loaded with perfectmoney Looking forw…

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## [no puedo depositar por skrill](https://community.deriv.com/t/no-puedo-depositar-por-skrill/25647)

<div class="topic-metadata">

**Author:** [@bouffes-adactyl-2](https://community.deriv.com/u/bouffes-adactyl-2)\
**Replies:** 1\
**Last updated:** [January 14, 2022, 5:29am UTC](https://community.deriv.com/t/no-puedo-depositar-por-skrill/25647 "2022-01-14T05:29:58Z")

</div>

no puedo depositar por skrill y si tengo fondos suficientes para hacerlo, que hago?

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## [Different method for deposit and withdrawal](https://community.deriv.com/t/different-method-for-deposit-and-withdrawal/4978)

<div class="topic-metadata">

**Author:** [@caiques-acanths-2](https://community.deriv.com/u/caiques-acanths-2)\
**Replies:** 1\
**Last updated:** [January 13, 2022, 6:43am UTC](https://community.deriv.com/t/different-method-for-deposit-and-withdrawal/4978 "2022-01-13T06:43:30Z")

</div>

Hello guys, I recently deposited via my card, now I have issues with the bank and I can’t access my bank account at the moment, I tried withdrawing via btc account, but it was declined because the deposit and withdrawal…

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## [mastercard / Visa option](https://community.deriv.com/t/mastercard-visa-option/4928)

<div class="topic-metadata">

**Author:** [@blunged-accourt-2](https://community.deriv.com/u/blunged-accourt-2)\
**Replies:** 1\
**Last updated:** [January 13, 2022, 6:39am UTC](https://community.deriv.com/t/mastercard-visa-option/4928 "2022-01-13T06:39:55Z")

</div>

How do i deposit using master card , i cant seem to find the option at the Cashier section. no options for either the ViSA or Mastercard

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## [My accoount was not credited.](https://community.deriv.com/t/my-accoount-was-not-credited/4917)

<div class="topic-metadata">

**Author:** [@canners-ablates-2](https://community.deriv.com/u/canners-ablates-2)\
**Replies:** 1\
**Last updated:** [January 13, 2022, 6:39am UTC](https://community.deriv.com/t/my-accoount-was-not-credited/4917 "2022-01-13T06:39:24Z")

</div>

What do i do if i deposited and my acount did not credited and i have been debited on my skrill account

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## [Retirada desabitada](https://community.deriv.com/t/retirada-desabitada/4184)

<div class="topic-metadata">

**Author:** [@baittle-acclaim-2](https://community.deriv.com/u/baittle-acclaim-2)\
**Replies:** 2\
**Last updated:** [January 13, 2022, 5:29am UTC](https://community.deriv.com/t/retirada-desabitada/4184 "2022-01-13T05:29:47Z")

</div>

Vou tentar fazer retirada , mas aparece uma mensagem , que retiradas foi desabilitada da minha conta , para verifica email … Mas não consta nada no email… O que fazer ?

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## [Deposit transaction error message RSC Reject and Geo Location](https://community.deriv.com/t/deposit-transaction-error-message-rsc-reject-and-geo-location/4674)

<div class="topic-metadata">

**Author:** [@assails-abtruse-2](https://community.deriv.com/u/assails-abtruse-2)\
**Replies:** 1\
**Last updated:** [January 12, 2022, 8:55am UTC](https://community.deriv.com/t/deposit-transaction-error-message-rsc-reject-and-geo-location/4674 "2022-01-12T08:55:14Z")

</div>

While making a deposit i received these error messages: RSC reject. Rejected by compliance restriction. Location is not enabled in Geo Inclusions list. Can someone please assist me?

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## [Luno wallet](https://community.deriv.com/t/luno-wallet/4578)

<div class="topic-metadata">

**Author:** [@apogean-accords-2](https://community.deriv.com/u/apogean-accords-2)\
**Replies:** 1\
**Last updated:** [January 12, 2022, 8:28am UTC](https://community.deriv.com/t/luno-wallet/4578 "2022-01-12T08:28:00Z")

</div>

I deposited funds from luno wallet to my account, isn’t reflecting for 5 days now, what am I going to do???

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## [payout method not showing](https://community.deriv.com/t/payout-method-not-showing/3192)

<div class="topic-metadata">

**Author:** [@its\_raviranjan](https://community.deriv.com/u/its_raviranjan)\
**Replies:** 5\
**Last updated:** [January 11, 2022, 8:08am UTC](https://community.deriv.com/t/payout-method-not-showing/3192 "2022-01-11T08:08:25Z")

</div>

I want to withdraw but there is no payout method is visible Screenshot (292)|690x343

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## [Can not enter card number](https://community.deriv.com/t/can-not-enter-card-number/4086)

<div class="topic-metadata">

**Author:** [@amental-abolete-2](https://community.deriv.com/u/amental-abolete-2)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 8:07am UTC](https://community.deriv.com/t/can-not-enter-card-number/4086 "2022-01-11T08:07:26Z")

</div>

I’m trying to withdraw using debit card but itdoes notgive me option to enter card number hence process can not be completed please help.

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## [Dépôts MasterCard](https://community.deriv.com/t/depots-mastercard/3891)

<div class="topic-metadata">

**Author:** [@Zoungranafayçal](https://community.deriv.com/u/Zoungranafay%C3%A7al)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 8:06am UTC](https://community.deriv.com/t/depots-mastercard/3891 "2022-01-11T08:06:47Z")

</div>

Bonjour j’arrive pas à faire de dépôts sur mon compte car on me dit que j’ai atteint le nombre limité de dépôts et pourtant j’ai jamais fait de dépôts qui a aboutie

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## [retiradas estao canceladas](https://community.deriv.com/t/retiradas-estao-canceladas/3716)

<div class="topic-metadata">

**Author:** [@aramina-absorpt-2](https://community.deriv.com/u/aramina-absorpt-2)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 8:04am UTC](https://community.deriv.com/t/retiradas-estao-canceladas/3716 "2022-01-11T08:04:31Z")

</div>

retiradas canceladas como fasso

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## [Demande d'aide](https://community.deriv.com/t/demande-daide/3658)

<div class="topic-metadata">

**Author:** [@binocle-accidia-2](https://community.deriv.com/u/binocle-accidia-2)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 8:02am UTC](https://community.deriv.com/t/demande-daide/3658 "2022-01-11T08:02:09Z")

</div>

Salut, j’ai dépassé le nombre de tentative pour recharger mon compte et la je n’arrive plus. Pouvez vous m’aidez dans ce sens s’il vous plait …?

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## [Maximum withdraw per day](https://community.deriv.com/t/maximum-withdraw-per-day/3647)

<div class="topic-metadata">

**Author:** [@bungees-accoast-2](https://community.deriv.com/u/bungees-accoast-2)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 8:00am UTC](https://community.deriv.com/t/maximum-withdraw-per-day/3647 "2022-01-11T08:00:00Z")

</div>

Hi, i want to know that how much i withdraw a day… its there is the limit… i saw there is the $10,000 but its per day or what …

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## [Deposit rejected](https://community.deriv.com/t/deposit-rejected/3631)

<div class="topic-metadata">

**Author:** [@castuli-acceder-2](https://community.deriv.com/u/castuli-acceder-2)\
**Replies:** 1\
**Last updated:** [January 11, 2022, 7:58am UTC](https://community.deriv.com/t/deposit-rejected/3631 "2022-01-11T07:58:20Z")

</div>

I have been making deposit since yesterday but it keep rejecting it.

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