# Payments & Transactions

**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=17

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 18

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## [deposite](https://community.deriv.com/t/deposite/24716)

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**Author:** [@bulgers-acronyx-2](https://community.deriv.com/u/bulgers-acronyx-2)\
**Replies:** 3\
**Last updated:** [December 19, 2021, 11:11pm UTC](https://community.deriv.com/t/deposite/24716 "2021-12-19T23:11:48Z")

</div>

i deposited to deriv via beyonic but my account was not credited…i contacted beyonic and they said the transaction was successful to deriv… so what should i do

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## [como puedo hacer mi retiro](https://community.deriv.com/t/como-puedo-hacer-mi-retiro/24462)

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**Author:** [@aggrege-acratia-2](https://community.deriv.com/u/aggrege-acratia-2)\
**Replies:** 2\
**Last updated:** [December 18, 2021, 9:37am UTC](https://community.deriv.com/t/como-puedo-hacer-mi-retiro/24462 "2021-12-18T09:37:26Z")

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Como puedo hacer mi retiro??

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## [Não há opções de meios de retirada](https://community.deriv.com/t/nao-ha-opcoes-de-meios-de-retirada/24672)

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**Author:** [@Makelyg](https://community.deriv.com/u/Makelyg)\
**Replies:** 1\
**Last updated:** [December 18, 2021, 5:45am UTC](https://community.deriv.com/t/nao-ha-opcoes-de-meios-de-retirada/24672 "2021-12-18T05:45:18Z")

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Estou tentando há dias realizar uma retirada, porém não aparece nenhum meio de retirada. Utilizo o depósito via agente Paylivre e Pix, porém para retirar não aparece nenhuma opção. Alguém pode me ajudar?

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## [Dificuldade Astropay](https://community.deriv.com/t/dificuldade-astropay/23321)

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**Author:** [@allotee-actinia-2](https://community.deriv.com/u/allotee-actinia-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 10:34am UTC](https://community.deriv.com/t/dificuldade-astropay/23321 "2021-12-17T10:34:45Z")

</div>

Não consigo fazer a retirada via Astropay, não me deixam editar e colocar o email da minha carteira. Eu fiz o depósito via Astropay.

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## [I can't make withdrawals](https://community.deriv.com/t/i-cant-make-withdrawals/21989)

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**Author:** [@brittle-aclinal-2](https://community.deriv.com/u/brittle-aclinal-2)\
**Replies:** 3\
**Last updated:** [December 17, 2021, 10:26am UTC](https://community.deriv.com/t/i-cant-make-withdrawals/21989 "2021-12-17T10:26:16Z")

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Good morning, I can’t make withdrawals. He sends me the verification email and when I tell him that I am, he does not redirect me to the withdrawal page but to the broker’s page. What to do in this case?. Thanks. Edilson…

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## [My Proof of identity verification has expired](https://community.deriv.com/t/my-proof-of-identity-verification-has-expired/23451)

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**Author:** [@biallyl-abigeat-2](https://community.deriv.com/u/biallyl-abigeat-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 9:31am UTC](https://community.deriv.com/t/my-proof-of-identity-verification-has-expired/23451 "2021-12-17T09:31:19Z")

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My Proof of identity verification has expired. I will be able to upload those articles again. For that, I kindly request you to send me an e-mail or explain how to upload and send. Thank You…!

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## [Não estou conseguindo fazer transferencias por pix](https://community.deriv.com/t/nao-estou-conseguindo-fazer-transferencias-por-pix/23488)

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**Author:** [@biopics-actless-2](https://community.deriv.com/u/biopics-actless-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 9:17am UTC](https://community.deriv.com/t/nao-estou-conseguindo-fazer-transferencias-por-pix/23488 "2021-12-17T09:17:24Z")

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Criei uma nova conta recentemente e exclui uma antiga que eu tinha para testes. Entretanto, mesmo com a exclusão da conta antiga, não consigo fazer pix de depositos na plataforma.

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## [No puedo retirar mi dinero](https://community.deriv.com/t/no-puedo-retirar-mi-dinero/23497)

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**Author:** [@bareges-actives-2](https://community.deriv.com/u/bareges-actives-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 9:12am UTC](https://community.deriv.com/t/no-puedo-retirar-mi-dinero/23497 "2021-12-17T09:12:27Z")

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Nesecito ayuda cuando le doy en retirar dinero de binary no me deja retirar soy de Colombia nesecito ayuda si alguien me puede ayudar me ouese escribir a mi whasat +573135951125

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## [Difficult to place withdrawal](https://community.deriv.com/t/difficult-to-place-withdrawal/23522)

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**Author:** [@blokish-acetyls-2](https://community.deriv.com/u/blokish-acetyls-2)\
**Replies:** 2\
**Last updated:** [December 17, 2021, 9:09am UTC](https://community.deriv.com/t/difficult-to-place-withdrawal/23522 "2021-12-17T09:09:08Z")

</div>

Finding it difficult to place withdrawal

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## [My zingpay deposit method doesn't allow me to deposit funds, how do I authenticated](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768)

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**Author:** [@berogue-accrued-2](https://community.deriv.com/u/berogue-accrued-2)\
**Replies:** 28\
**Last updated:** [December 17, 2021, 9:04am UTC](https://community.deriv.com/t/my-zingpay-deposit-method-doesnt-allow-me-to-deposit-funds-how-do-i-authenticated/19768 "2021-12-17T09:04:29Z")

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My zingpay deposit method doesn’t allow me to deposit funds It has to be authenticated and how do I do that?

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## [Pix e Paylivre](https://community.deriv.com/t/pix-e-paylivre/22318)

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**Author:** [@akroter-actifed-2](https://community.deriv.com/u/akroter-actifed-2)\
**Replies:** 2\
**Last updated:** [December 17, 2021, 8:48am UTC](https://community.deriv.com/t/pix-e-paylivre/22318 "2021-12-17T08:48:31Z")

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Boa! Saques via Pix e Paylivre estão indisponíveis?

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## [ayuda con cajero](https://community.deriv.com/t/ayuda-con-cajero/23699)

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**Author:** [@berseem-acetums-2](https://community.deriv.com/u/berseem-acetums-2)\
**Replies:** 2\
**Last updated:** [December 17, 2021, 8:46am UTC](https://community.deriv.com/t/ayuda-con-cajero/23699 "2021-12-17T08:46:15Z")

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tengo el cajero bloqueado no puedo realizar depositos ni retiro nada, yo antes ya habia recargado por medio de skrill, quise hacerlo por neteller y salio un error y por eso me sale bloqueado ahora, saben como podria hace…

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## [Retirada de valores](https://community.deriv.com/t/retirada-de-valores/23821)

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**Author:** [@asperge-acrylic-2](https://community.deriv.com/u/asperge-acrylic-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 8:41am UTC](https://community.deriv.com/t/retirada-de-valores/23821 "2021-12-17T08:41:46Z")

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Fiz uma solicitação de retirada via transferência bancária já tem mais de, 36 horas. Já consultei meu banco e ainda nao tive o depósito em minha conta. Como posso verificar a questão? Att

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## [MT5 app](https://community.deriv.com/t/mt5-app/23850)

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**Author:** [@acapnia-actinic-2](https://community.deriv.com/u/acapnia-actinic-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 7:17am UTC](https://community.deriv.com/t/mt5-app/23850 "2021-12-17T07:17:59Z")

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My Mt5 keeps deleting my analysis…lines nd shapes everytime i log in

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## [Não consigo fazer retirada de BTC, minha conta foi bloqueada](https://community.deriv.com/t/nao-consigo-fazer-retirada-de-btc-minha-conta-foi-bloqueada/23894)

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**Author:** [@agarita-acronyc-2](https://community.deriv.com/u/agarita-acronyc-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 6:42am UTC](https://community.deriv.com/t/nao-consigo-fazer-retirada-de-btc-minha-conta-foi-bloqueada/23894 "2021-12-17T06:42:13Z")

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ao tentar realizar o saque do saldo BTC, a binary bloqueou minha retirada. eu fiz um ticket hoje mas to reclamando porque não entendi nada até agora. a mensagem que apareceu após o bloqueio: Unfortunately, you can only …

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## [DEPOSIT AND WITHDRAW ZINGPAY](https://community.deriv.com/t/deposit-and-withdraw-zingpay/23900)

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**Author:** [@KING](https://community.deriv.com/u/KING)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 5:03am UTC](https://community.deriv.com/t/deposit-and-withdraw-zingpay/23900 "2021-12-17T05:03:23Z")

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MY ZINGPAY ACCOUNT ITS BEEN BLOCKED ITS NOW BEEN 4 MONTHS, THEY SAID I SHARED METHOD AND THEY REMOVED THIS, BUT THEY STILL TELLING ME ABOUT ZINGPAY PROCESSOR. I DONT UNDERSTAND WHICH PROCESSOR IS THAT, THAT TAKES MORE TH…

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## [Pix via QRCODE não foi creditado em minha conta.](https://community.deriv.com/t/pix-via-qrcode-nao-foi-creditado-em-minha-conta/23965)

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**Author:** [@bankits-actinon-2](https://community.deriv.com/u/bankits-actinon-2)\
**Replies:** 2\
**Last updated:** [December 17, 2021, 4:57am UTC](https://community.deriv.com/t/pix-via-qrcode-nao-foi-creditado-em-minha-conta/23965 "2021-12-17T04:57:12Z")

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Fiz um pix no valor de 200 dólares ontem mas n consegui apertar o botão para verificar depois de transferir, o dinheiro foi para vcs e foi debitado de minha conta, até agora não foi creditado na minha conta binary/deriv,…

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## [Meu usuário foi bloqueado para retiradas](https://community.deriv.com/t/meu-usuario-foi-bloqueado-para-retiradas/23977)

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**Author:** [@burlace-aclinal-2](https://community.deriv.com/u/burlace-aclinal-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 4:56am UTC](https://community.deriv.com/t/meu-usuario-foi-bloqueado-para-retiradas/23977 "2021-12-17T04:56:19Z")

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Não consigo fazer retiradas, pois meu usuário foi bloqueado para retiradas. Vocês podem me ajudar?

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## [Personal Identity verification](https://community.deriv.com/t/personal-identity-verification/24135)

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**Author:** [@allayer-abusion-2](https://community.deriv.com/u/allayer-abusion-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 4:50am UTC](https://community.deriv.com/t/personal-identity-verification/24135 "2021-12-17T04:50:17Z")

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I need to do Identity verification so that I can pay with ZingPay…how do I do it?

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## [Skrill Withdrawal on Sunday](https://community.deriv.com/t/skrill-withdrawal-on-sunday/24222)

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**Author:** [@brawned-abietin-2](https://community.deriv.com/u/brawned-abietin-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 3:57am UTC](https://community.deriv.com/t/skrill-withdrawal-on-sunday/24222 "2021-12-17T03:57:42Z")

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May I know if deriv credits the withdrawal to my skrill account on the same day every Sunday? Here’s the details. USD Account CR480579 2021-12-05 11:07:27 GMT 72063476161 - Withdrawal

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## [Your proof of identity needs to be verified in order to make deposits via ZingPay.](https://community.deriv.com/t/your-proof-of-identity-needs-to-be-verified-in-order-to-make-deposits-via-zingpay/22750)

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**Author:** [@cavated-abroads-2](https://community.deriv.com/u/cavated-abroads-2)\
**Replies:** 2\
**Last updated:** [December 17, 2021, 3:53am UTC](https://community.deriv.com/t/your-proof-of-identity-needs-to-be-verified-in-order-to-make-deposits-via-zingpay/22750 "2021-12-17T03:53:21Z")

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Good day I would like to know how can i upload my ID for zing to verify? I already uploaded ID long time ago to deriv and i’ve been trading okay but now i am stuck because of this message, i can’t deposit

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## [Zingpay Deposit Identity verification](https://community.deriv.com/t/zingpay-deposit-identity-verification/23145)

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**Author:** [@cagouls-abscess-2](https://community.deriv.com/u/cagouls-abscess-2)\
**Replies:** 3\
**Last updated:** [December 17, 2021, 3:52am UTC](https://community.deriv.com/t/zingpay-deposit-identity-verification/23145 "2021-12-17T03:52:19Z")

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Hello, anybody else have an issue to deposit via Zingpay? My identity and proof of address are already verified. What could be the issue?

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## [Credit card declined Several times after an otp has been sent](https://community.deriv.com/t/credit-card-declined-several-times-after-an-otp-has-been-sent/11668)

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**Author:** [@alumish-acinary-2](https://community.deriv.com/u/alumish-acinary-2)\
**Replies:** 2\
**Last updated:** [December 17, 2021, 3:51am UTC](https://community.deriv.com/t/credit-card-declined-several-times-after-an-otp-has-been-sent/11668 "2021-12-17T03:51:56Z")

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I credited my account using my credit card, but trying to credit it again I am getting a decline message…

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## [não consigo sacar na binary/deriv](https://community.deriv.com/t/nao-consigo-sacar-na-binary-deriv/24599)

<div class="topic-metadata">

**Author:** [@alcayde-actings-2](https://community.deriv.com/u/alcayde-actings-2)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 3:51am UTC](https://community.deriv.com/t/nao-consigo-sacar-na-binary-deriv/24599 "2021-12-17T03:51:08Z")

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não estou conseguindo retirar meu dinheiro da binary/deriv esta so aparecendo meu saldo quando vou no e-mail e volta para binary/deriv como faço para sacar

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## [Pending Deposit](https://community.deriv.com/t/pending-deposit/23781)

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**Author:** [@banbury-acinose-2](https://community.deriv.com/u/banbury-acinose-2)\
**Replies:** 2\
**Last updated:** [November 30, 2021, 8:37pm UTC](https://community.deriv.com/t/pending-deposit/23781 "2021-11-30T20:37:29Z")

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Hi, I’m trying to deposit money, and it show me this message " Your transaction is currently pending and awaiting confirmation status" is it normal !! or should i do something !! please someone help me !! and thanks in…

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## [withdrawal t](https://community.deriv.com/t/withdrawal-t/23793)

<div class="topic-metadata">

**Author:** [@chounce-abulias-2](https://community.deriv.com/u/chounce-abulias-2)\
**Replies:** 1\
**Last updated:** [November 28, 2021, 7:43pm UTC](https://community.deriv.com/t/withdrawal-t/23793 "2021-11-28T19:43:15Z")

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I misplaced the visa card I used to deposit my trading fund can I have my withdrawal method changed? additionally, my bank does not process forex transactions anymore

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## [WITHDRAWAL THROUGH ADVCASH](https://community.deriv.com/t/withdrawal-through-advcash/23826)

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**Author:** [@Mheezta-Jay](https://community.deriv.com/u/Mheezta-Jay)\
**Replies:** 1\
**Last updated:** [November 28, 2021, 7:39pm UTC](https://community.deriv.com/t/withdrawal-through-advcash/23826 "2021-11-28T19:39:58Z")

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Hello, a friend told me that I can withdraw my deriv funds via any payment method i have used in depositing funds. My friend had helped link PerfectMoney and Neteller which worked perfectly and today, I have deposited s…

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## [PAYMENT AGENT APPLICATION](https://community.deriv.com/t/payment-agent-application/23888)

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**Author:** [@boletic-absciss-2](https://community.deriv.com/u/boletic-absciss-2)\
**Replies:** 1\
**Last updated:** [November 28, 2021, 7:36pm UTC](https://community.deriv.com/t/payment-agent-application/23888 "2021-11-28T19:36:23Z")

</div>

Good day I would like to become a payment agent for instant deposit and withdrawals in South Africa

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## [Deposit and withdrawal to the same MasterCard](https://community.deriv.com/t/deposit-and-withdrawal-to-the-same-mastercard/2427)

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**Author:** [@carneol-acacias-2](https://community.deriv.com/u/carneol-acacias-2)\
**Replies:** 3\
**Last updated:** [November 25, 2021, 9:27pm UTC](https://community.deriv.com/t/deposit-and-withdrawal-to-the-same-mastercard/2427 "2021-11-25T21:27:15Z")

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Can i make a deposit with my Mastercard and withdraw my funds to the same card ??

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## [Deriv P2p daily limit](https://community.deriv.com/t/deriv-p2p-daily-limit/18108)

<div class="topic-metadata">

**Author:** [@blesbok-acrinyl-2](https://community.deriv.com/u/blesbok-acrinyl-2)\
**Replies:** 12\
**Last updated:** [November 22, 2021, 7:00am UTC](https://community.deriv.com/t/deriv-p2p-daily-limit/18108 "2021-11-22T07:00:11Z")

</div>

Please how do i increase my daily limit on deriv p2p platfrom

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