# Payments & Transactions
**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=18
[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)
**Page:** 19
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## [Withdrawal Issue N Problems](https://community.deriv.com/t/withdrawal-issue-n-problems/23447)
**Author:** [@bowyang-acetate-2](https://community.deriv.com/u/bowyang-acetate-2)\
**Replies:** 1\
**Last updated:** [November 20, 2021, 7:21pm UTC](https://community.deriv.com/t/withdrawal-issue-n-problems/23447 "2021-11-20T19:21:16Z")
I withdrew $50 from Deriv account using LTC up till now I haven’t seen anything… The withdrawal transaction is no where to be found on the statement report of the Deriv app I don’t understand this
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## [WITHDRAWAL LOOCKED](https://community.deriv.com/t/withdrawal-loocked/22443)
**Author:** [@anapest-acontia-2](https://community.deriv.com/u/anapest-acontia-2)\
**Replies:** 9\
**Last updated:** [November 20, 2021, 7:19pm UTC](https://community.deriv.com/t/withdrawal-loocked/22443 "2021-11-20T19:19:22Z")
I just changed my name, I didn’t know that the withdrawal and deposit from my account will be loocked, I can’t make a funds into my MT5 account and I can’t transfer my money to Skrill What should I do!!! Please solve m…
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## [I cant deposit through my visa card which I have been using all along please help](https://community.deriv.com/t/i-cant-deposit-through-my-visa-card-which-i-have-been-using-all-along-please-help/23363)
**Author:** [@atomize-acoasma-2](https://community.deriv.com/u/atomize-acoasma-2)\
**Replies:** 3\
**Last updated:** [November 19, 2021, 8:48am UTC](https://community.deriv.com/t/i-cant-deposit-through-my-visa-card-which-i-have-been-using-all-along-please-help/23363 "2021-11-19T08:48:45Z")
I cant deposit through my visa card which I have been using all along please help
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## [can i buy from DP2P and withdraw through e wallet](https://community.deriv.com/t/can-i-buy-from-dp2p-and-withdraw-through-e-wallet/23360)
**Author:** [@burping-abrased-2](https://community.deriv.com/u/burping-abrased-2)\
**Replies:** 1\
**Last updated:** [November 19, 2021, 5:17am UTC](https://community.deriv.com/t/can-i-buy-from-dp2p-and-withdraw-through-e-wallet/23360 "2021-11-19T05:17:06Z")
can i buy from DP2P and withdraw through e wallet
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## [Haven't received my money due to maintenance](https://community.deriv.com/t/havent-received-my-money-due-to-maintenance/23250)
**Author:** [@capsful-accurse-2](https://community.deriv.com/u/capsful-accurse-2)\
**Replies:** 1\
**Last updated:** [November 18, 2021, 8:07am UTC](https://community.deriv.com/t/havent-received-my-money-due-to-maintenance/23250 "2021-11-18T08:07:01Z")
Hi sir or madam, I made redrawal on the 16th of this month but haven’t received the money, I later realized you doing maintenance so I decided to prompt you about it. Thanks Best regards Emmanuel.
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## [I deposited USDC bep20 instead or erc20 & its lost](https://community.deriv.com/t/i-deposited-usdc-bep20-instead-or-erc20-its-lost/23287)
**Author:** [@beparch-aborted-2](https://community.deriv.com/u/beparch-aborted-2)\
**Replies:** 1\
**Last updated:** [November 18, 2021, 8:06am UTC](https://community.deriv.com/t/i-deposited-usdc-bep20-instead-or-erc20-its-lost/23287 "2021-11-18T08:06:27Z")
Can anyone advise me what to tell support so they locate my funds. They are unhelpful thus far. USDC can be sent via BEP20(BSC) or Ethereum (ERC20)(Response below) Thank you for contacting Binary/Deriv.com and we can im…
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## [Fiz uma retirada no Domingo e não caiu na conta até agora!](https://community.deriv.com/t/fiz-uma-retirada-no-domingo-e-nao-caiu-na-conta-ate-agora/23190)
**Author:** [@churner-acromia-2](https://community.deriv.com/u/churner-acromia-2)\
**Replies:** 3\
**Last updated:** [November 17, 2021, 7:26am UTC](https://community.deriv.com/t/fiz-uma-retirada-no-domingo-e-nao-caiu-na-conta-ate-agora/23190 "2021-11-17T07:26:21Z")
Foi exatamente isso o que aconteceu, fiz um pedido de saque no domingo e até agora não recebi em minha conta! Já foi descontado do meu saldo na Deriv e NÃO recebi em minha conta o dinheiro, simplesmente sumiu!
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## [Mix messages when deposing on Zingpay](https://community.deriv.com/t/mix-messages-when-deposing-on-zingpay/23032)
**Author:** [@cantala-acraein-2](https://community.deriv.com/u/cantala-acraein-2)\
**Replies:** 0\
**Last updated:** [November 14, 2021, 4:35pm UTC](https://community.deriv.com/t/mix-messages-when-deposing-on-zingpay/23032 "2021-11-14T16:35:01Z")
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## [Problemas com a retirada](https://community.deriv.com/t/problemas-com-a-retirada/22840)
**Author:** [@bdellid-acmites-2](https://community.deriv.com/u/bdellid-acmites-2)\
**Replies:** 4\
**Last updated:** [November 14, 2021, 3:31pm UTC](https://community.deriv.com/t/problemas-com-a-retirada/22840 "2021-11-14T15:31:13Z")
Oi estou a 5 dias sem poder retirar meu dinheiro , sempre que tento retirar me diz pra clikar em um link que me leva para a página de perguntas e respostas da deriv e não me dá nenhuma opção de retirada , e as vezes vem …
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## [Retirada de dinheiro](https://community.deriv.com/t/retirada-de-dinheiro/22799)
**Author:** [@backjaw-acratic-2](https://community.deriv.com/u/backjaw-acratic-2)\
**Replies:** 7\
**Last updated:** [November 14, 2021, 3:11pm UTC](https://community.deriv.com/t/retirada-de-dinheiro/22799 "2021-11-14T15:11:43Z")
Não consigo retirar já depositei com paylivre e não aparece a opção paylivre na retirada me ajudem Minha conta já foi verificada tudo certinho mas nada não aparece nada na opção retirada
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## [ALERT TO THE THEFT OF MONEY FROM DERIV ACCOUNTS](https://community.deriv.com/t/alert-to-the-theft-of-money-from-deriv-accounts/22864)
**Author:** [@binders-acridly-2](https://community.deriv.com/u/binders-acridly-2)\
**Replies:** 5\
**Last updated:** [November 14, 2021, 1:59pm UTC](https://community.deriv.com/t/alert-to-the-theft-of-money-from-deriv-accounts/22864 "2021-11-14T13:59:20Z")
ALERT TO THE THEFT OF MONEY FROM DERIV ACCOUNTS As a result of the withdrawal activation problem, there are people who pretend to be Deriv/Binary administrators and manage to access our accounts, even without giving the…
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## [Withdrawal locked on my account](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618)
**Author:** [@bummest-acnodes-2](https://community.deriv.com/u/bummest-acnodes-2)\
**Replies:** 12\
**Last updated:** [November 13, 2021, 12:28pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618 "2021-11-13T12:28:10Z")
Can you help me fix this issue
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## [Pagamento PIX](https://community.deriv.com/t/pagamento-pix/22731)
**Author:** [@chebeck-actinon-2](https://community.deriv.com/u/chebeck-actinon-2)\
**Replies:** 0\
**Last updated:** [November 10, 2021, 4:53pm UTC](https://community.deriv.com/t/pagamento-pix/22731 "2021-11-10T16:53:42Z")
Fiz o pg com PIX ata agora não caiu o credito.
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## [Problemas de sacar dinero](https://community.deriv.com/t/problemas-de-sacar-dinero/22588)
**Author:** [@beswarm-actings-2](https://community.deriv.com/u/beswarm-actings-2)\
**Replies:** 1\
**Last updated:** [November 10, 2021, 2:11am UTC](https://community.deriv.com/t/problemas-de-sacar-dinero/22588 "2021-11-10T02:11:21Z")
Hola deposite 120 usd y necesito sacar 60 para meterlos en otra cuenta y me dice q no puedo porque n tengo dinero. Pero en realidad si tengo 120
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## [No puedo retirar fondos](https://community.deriv.com/t/no-puedo-retirar-fondos/21315)
**Author:** [@bunuelo-acetify-2](https://community.deriv.com/u/bunuelo-acetify-2)\
**Replies:** 16\
**Last updated:** [November 8, 2021, 8:49pm UTC](https://community.deriv.com/t/no-puedo-retirar-fondos/21315 "2021-11-08T20:49:19Z")
Buen día no puedo realizar retiros m, me manda el correo de verificación y cuando le doy que soy yo no me redirecciona a la página de retiros sino a la del broker que hacer en este caso
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## [Pedi minha retirada e não recebi nem se quer informações sobre.](https://community.deriv.com/t/pedi-minha-retirada-e-nao-recebi-nem-se-quer-informacoes-sobre/22510)
**Author:** [@bullock-acrider-2](https://community.deriv.com/u/bullock-acrider-2)\
**Replies:** 1\
**Last updated:** [November 8, 2021, 7:27pm UTC](https://community.deriv.com/t/pedi-minha-retirada-e-nao-recebi-nem-se-quer-informacoes-sobre/22510 "2021-11-08T19:27:20Z")
Quero receber. Fiz pedido da retirada dos meus investimentos e nunca recebi. Por que não estão cumprindo com o prometido? Foi pago as exigências, quero muito meu dinheiro. O que vão fazer por mim agora?
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## [my withdrawl is locked](https://community.deriv.com/t/my-withdrawl-is-locked/21211)
**Author:** [@adevism-acholia-2](https://community.deriv.com/u/adevism-acholia-2)\
**Replies:** 6\
**Last updated:** [November 7, 2021, 8:14pm UTC](https://community.deriv.com/t/my-withdrawl-is-locked/21211 "2021-11-07T20:14:55Z")
I need help to unlocked my withdrawl
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## [A retirada foi desativada na minha conta](https://community.deriv.com/t/a-retirada-foi-desativada-na-minha-conta/9544)
**Author:** [@berther-achigan-2](https://community.deriv.com/u/berther-achigan-2)\
**Replies:** 2\
**Last updated:** [November 7, 2021, 1:18pm UTC](https://community.deriv.com/t/a-retirada-foi-desativada-na-minha-conta/9544 "2021-11-07T13:18:24Z")
Depósitos e retiradas foram desativados na sua conta. Confira o seu e-mail para mais detalhes. isso esta aparecendo na minha conta e nao consigo retirar e preciso do dinheiro urgente poderiam entra em contato ou manda u…
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## [Access to agent](https://community.deriv.com/t/access-to-agent/21964)
**Author:** [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Replies:** 10\
**Last updated:** [November 7, 2021, 8:55am UTC](https://community.deriv.com/t/access-to-agent/21964 "2021-11-07T08:55:47Z")
I want permission to activate agent withdrawal @deriv agent
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## [Retirada via PIX](https://community.deriv.com/t/retirada-via-pix/18438)
**Author:** [@calpain-acetyls-2](https://community.deriv.com/u/calpain-acetyls-2)\
**Replies:** 1\
**Last updated:** [November 6, 2021, 11:24pm UTC](https://community.deriv.com/t/retirada-via-pix/18438 "2021-11-06T23:24:46Z")
Solicitei um saque da minha conta pelo modo PIX O saque do valor da minha conta já foi confirmado, e não caiu na minha conta bancária ou no meu paylivre ID de referência PIX 18583804 o valor já saiu de minha conta e n…
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## [Retirada PIX](https://community.deriv.com/t/retirada-pix/19170)
**Author:** [@adduced-acrogen-2](https://community.deriv.com/u/adduced-acrogen-2)\
**Replies:** 4\
**Last updated:** [November 6, 2021, 11:22pm UTC](https://community.deriv.com/t/retirada-pix/19170 "2021-11-06T23:22:32Z")
Fiz meu depósito via PIX PayLivre e ontem solicitei um saque via PIX PayLivre também. Hoje mais cedo recebi um email dizendo que “We have successfully processed your withdrawal request for $ 20.67 USD for trace ID 188708…
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## [I cant deposit my money...yet i disabled my old account on which my card appears](https://community.deriv.com/t/i-cant-deposit-my-money-yet-i-disabled-my-old-account-on-which-my-card-appears/22298)
**Author:** [@chorals-acquiet-2](https://community.deriv.com/u/chorals-acquiet-2)\
**Replies:** 1\
**Last updated:** [November 6, 2021, 9:12pm UTC](https://community.deriv.com/t/i-cant-deposit-my-money-yet-i-disabled-my-old-account-on-which-my-card-appears/22298 "2021-11-06T21:12:36Z")
i cant deposit my money to my account idk why
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## [Account issue](https://community.deriv.com/t/account-issue/22215)
**Author:** [@besmear-actaeon-2](https://community.deriv.com/u/besmear-actaeon-2)\
**Replies:** 0\
**Last updated:** [November 5, 2021, 2:40pm UTC](https://community.deriv.com/t/account-issue/22215 "2021-11-05T14:40:42Z")
Good Day all Please I deposited to my account but after losing all ,I try to fund again using my master card of the same bank but display this message internal server error ? please help
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## [Withdrawal Delays](https://community.deriv.com/t/withdrawal-delays/22058)
**Author:** [@cerites-actable-2](https://community.deriv.com/u/cerites-actable-2)\
**Replies:** 4\
**Last updated:** [November 5, 2021, 8:27am UTC](https://community.deriv.com/t/withdrawal-delays/22058 "2021-11-05T08:27:27Z")
Please what could be the cause of delayed withdrawal with Cryptocurrencies lately? Any idea? It’s been more than 24 hours since I made a withdrawal and my wallet is yet to be credited
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## [Withdrawal Not Reflecting](https://community.deriv.com/t/withdrawal-not-reflecting/7828)
**Author:** [@antitax-absents-2](https://community.deriv.com/u/antitax-absents-2)\
**Replies:** 3\
**Last updated:** [November 4, 2021, 8:56pm UTC](https://community.deriv.com/t/withdrawal-not-reflecting/7828 "2021-11-04T20:56:00Z")
I have withdrew from the BTC account to my wallet on the 16th of April, and it’s still not reflecting in my wallet, but on my BTC it says I have 0.0000000BTC. Please help
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## [My deposit is blocked after several trials. Please unblock me](https://community.deriv.com/t/my-deposit-is-blocked-after-several-trials-please-unblock-me/15190)
**Author:** [@barefit-acquist-2](https://community.deriv.com/u/barefit-acquist-2)\
**Replies:** 2\
**Last updated:** [November 4, 2021, 8:54pm UTC](https://community.deriv.com/t/my-deposit-is-blocked-after-several-trials-please-unblock-me/15190 "2021-11-04T20:54:33Z")
My deposit is blocked after several trials. Please unblock me
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## [deposit with Cryptocurrencies](https://community.deriv.com/t/deposit-with-cryptocurrencies/22071)
**Author:** [@blackie-acronyx-2](https://community.deriv.com/u/blackie-acronyx-2)\
**Replies:** 0\
**Last updated:** [November 3, 2021, 6:47pm UTC](https://community.deriv.com/t/deposit-with-cryptocurrencies/22071 "2021-11-03T18:47:09Z")
I did make a deposit with crypto. “used” but it take long time for can view the balance in my account
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## [DEPOSIT DECLINED.](https://community.deriv.com/t/deposit-declined/21878)
**Author:** [@bousier-acronal-2](https://community.deriv.com/u/bousier-acronal-2)\
**Replies:** 4\
**Last updated:** [November 3, 2021, 6:48am UTC](https://community.deriv.com/t/deposit-declined/21878 "2021-11-03T06:48:48Z")
Hi team. Please kindly assist. I have been failing to deposit on my Deriv account. Its saying Fraudulent since Saturday and now im stuck.
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## [Why lock withdrawal?](https://community.deriv.com/t/why-lock-withdrawal/21902)
**Author:** [@bouquet-acrobat-2](https://community.deriv.com/u/bouquet-acrobat-2)\
**Replies:** 1\
**Last updated:** [November 1, 2021, 9:30pm UTC](https://community.deriv.com/t/why-lock-withdrawal/21902 "2021-11-01T21:30:53Z")
Sir please unblock withdrawal please
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## [Withdrawal using tether erc 20](https://community.deriv.com/t/withdrawal-using-tether-erc-20/21917)
**Author:** [@beshlik-abruzzi-2](https://community.deriv.com/u/beshlik-abruzzi-2)\
**Replies:** 1\
**Last updated:** [November 1, 2021, 9:27pm UTC](https://community.deriv.com/t/withdrawal-using-tether-erc-20/21917 "2021-11-01T21:27:15Z")
Please I’m having issues with my withdrawal I processed withdrawal this morning at 7:58am W.A.T using tether ERC(eusdt) into my biance up till now I’m yet to recieve my coin or it is yet to reflect.
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