# Payments & Transactions

**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=19

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 20

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## [no me deja retirar](https://community.deriv.com/t/no-me-deja-retirar/21894)

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**Author:** [@bunjara-acronic-2](https://community.deriv.com/u/bunjara-acronic-2)\
**Replies:** 0\
**Last updated:** [November 1, 2021, 4:04pm UTC](https://community.deriv.com/t/no-me-deja-retirar/21894 "2021-11-01T16:04:16Z")

</div>

le doy a retirar y me sale un letro azul y se queda ahi no me deja retirar la plata

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## [Deposit not not credited](https://community.deriv.com/t/deposit-not-not-credited/14206)

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**Author:** [@anguish-abrader-2](https://community.deriv.com/u/anguish-abrader-2)\
**Replies:** 4\
**Last updated:** [November 1, 2021, 12:06pm UTC](https://community.deriv.com/t/deposit-not-not-credited/14206 "2021-11-01T12:06:39Z")

</div>

I deposited 40 dollars and it’s not credit to my wallet and money was deducted from my bank account

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## [P. A Withdrawal](https://community.deriv.com/t/p-a-withdrawal/21785)

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**Author:** [@capmint-acquits-2](https://community.deriv.com/u/capmint-acquits-2)\
**Replies:** 8\
**Last updated:** [November 1, 2021, 9:14am UTC](https://community.deriv.com/t/p-a-withdrawal/21785 "2021-11-01T09:14:57Z")

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I cannot use the Payment Agent Withdrawal. Keep showing "I am not Authorise to use the medium. Please help me out

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## [withdrawal of my 25 eUSDT not received](https://community.deriv.com/t/withdrawal-of-my-25-eusdt-not-received/21712)

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**Author:** [@calepin-acetyls-2](https://community.deriv.com/u/calepin-acetyls-2)\
**Replies:** 7\
**Last updated:** [October 31, 2021, 10:33am UTC](https://community.deriv.com/t/withdrawal-of-my-25-eusdt-not-received/21712 "2021-10-31T10:33:26Z")

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I made a withdrawal from my eUSDT account to my binance account its showing successful on my USDT account but I haven’t seen it on my binnace account

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## [withdrawal not received](https://community.deriv.com/t/withdrawal-not-received/21651)

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**Author:** [@chorogi-achenes-2](https://community.deriv.com/u/chorogi-achenes-2)\
**Replies:** 1\
**Last updated:** [October 31, 2021, 10:13am UTC](https://community.deriv.com/t/withdrawal-not-received/21651 "2021-10-31T10:13:17Z")

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I ordered a withdrawal using Litecoin today and for 3hours now I have not received my money.this is unlike deriv.please can you help me out

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## [Deposit problem visa card](https://community.deriv.com/t/deposit-problem-visa-card/21748)

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**Author:** [@brinies-acronyc-2](https://community.deriv.com/u/brinies-acronyc-2)\
**Replies:** 1\
**Last updated:** [October 31, 2021, 10:09am UTC](https://community.deriv.com/t/deposit-problem-visa-card/21748 "2021-10-31T10:09:51Z")

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I can’t deposit through visa card . What’s the matter with my bank account .help me out

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## [Deposit not reflecting](https://community.deriv.com/t/deposit-not-reflecting/4386)

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**Author:** [@ardrigh-abusion-2](https://community.deriv.com/u/ardrigh-abusion-2)\
**Replies:** 5\
**Last updated:** [October 30, 2021, 9:10am UTC](https://community.deriv.com/t/deposit-not-reflecting/4386 "2021-10-30T09:10:44Z")

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I tried depositing BTC to my Deriv wallet since my card option is having issues. I’ve been sent a confirmation mail by binance telling me that my transaction was successful but I am yet to see the BTC reflect in my Deri…

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## [Depósito não caiu na minha conta ainda](https://community.deriv.com/t/deposito-nao-caiu-na-minha-conta-ainda/21590)

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**Author:** [@bunches-acroter-2](https://community.deriv.com/u/bunches-acroter-2)\
**Replies:** 0\
**Last updated:** [October 28, 2021, 8:50pm UTC](https://community.deriv.com/t/deposito-nao-caiu-na-minha-conta-ainda/21590 "2021-10-28T20:50:20Z")

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Eu fiz um depósito na binary hj as 11 da manhã eu acho (depósito via boleto bancário banco do Brasil) e até agora nada, sei que tem um prazo de 24 horas mas geralmente já deveria ter caído Peço resposta

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## [Account unlock](https://community.deriv.com/t/account-unlock/21579)

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**Author:** [@boxbush-acquiet-2](https://community.deriv.com/u/boxbush-acquiet-2)\
**Replies:** 0\
**Last updated:** [October 28, 2021, 7:06pm UTC](https://community.deriv.com/t/account-unlock/21579 "2021-10-28T19:06:42Z")

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Dear deriv I have been waiting for you to unlock my account, I submitted all the documentation you needed and now am still waiting for you response and you are quite can you please help me

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## [How do I contact deriv](https://community.deriv.com/t/how-do-i-contact-deriv/9382)

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**Author:** [@berlins-accrews-2](https://community.deriv.com/u/berlins-accrews-2)\
**Replies:** 3\
**Last updated:** [October 28, 2021, 9:44am UTC](https://community.deriv.com/t/how-do-i-contact-deriv/9382 "2021-10-28T09:44:39Z")

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Help. What’s derivs email

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## [Withdrawal of my 26 eUSDT not received](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896)

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**Author:** [@availer-abwatts-2](https://community.deriv.com/u/availer-abwatts-2)\
**Replies:** 7\
**Last updated:** [October 27, 2021, 9:48pm UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896 "2021-10-27T21:48:56Z")

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I placed a withdrawal of 26 eUSDT and never received it. I was sending it from my deriv eUSDT address {0x15180baDEef6549108305491543F817255dDd9c7} to my binance usdt address {0x52b0dfa0b25c07cb5ff69fc1538b6428fb695814} o…

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## [The withdrawal process stopped for me a while ago and has not yet been verified](https://community.deriv.com/t/the-withdrawal-process-stopped-for-me-a-while-ago-and-has-not-yet-been-verified/20856)

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**Author:** [@acerber-achiral-2](https://community.deriv.com/u/acerber-achiral-2)\
**Replies:** 1\
**Last updated:** [October 27, 2021, 4:43pm UTC](https://community.deriv.com/t/the-withdrawal-process-stopped-for-me-a-while-ago-and-has-not-yet-been-verified/20856 "2021-10-27T16:43:23Z")

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For a long time, the withdrawal process has been suspended, and I have submitted my ID and the required bonds, and the withdrawal has not been activated for this time. What should I do? Please advise and thank you in adv…

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## [Withdrawal amount missing](https://community.deriv.com/t/withdrawal-amount-missing/21412)

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**Author:** [@chaunts-acritan-2](https://community.deriv.com/u/chaunts-acritan-2)\
**Replies:** 0\
**Last updated:** [October 26, 2021, 3:00pm UTC](https://community.deriv.com/t/withdrawal-amount-missing/21412 "2021-10-26T15:00:13Z")

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Hllo, I have made a withdrawal request from deriv. Account on oct 2nd and 3 rd of to my local bank in India via Visa card and it’s showing processed from deriv side but I have been expecting the payment in my account ev…

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## [ARN CODE](https://community.deriv.com/t/arn-code/21397)

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**Author:** [@antient-achigan-2](https://community.deriv.com/u/antient-achigan-2)\
**Replies:** 1\
**Last updated:** [October 26, 2021, 12:18pm UTC](https://community.deriv.com/t/arn-code/21397 "2021-10-26T12:18:54Z")

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I request the ARN codes for the 577USD transaction made on October 19 of this year My Acount ID: 20451685 Name: Júlio Uamusse Trace ID: 19384279

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## [Withdrawals no payout method](https://community.deriv.com/t/withdrawals-no-payout-method/21339)

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**Author:** [@aegises-actable-2](https://community.deriv.com/u/aegises-actable-2)\
**Replies:** 3\
**Last updated:** [October 26, 2021, 12:15pm UTC](https://community.deriv.com/t/withdrawals-no-payout-method/21339 "2021-10-26T12:15:18Z")

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Pleas help I deposit my fund with debit card. And now how i can withdraw because theris nno payout options appeared in my account? I want to withdraw my fund

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## [Deposit Perfect Money problems](https://community.deriv.com/t/deposit-perfect-money-problems/21388)

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**Author:** [@chicane-acrylyl-2](https://community.deriv.com/u/chicane-acrylyl-2)\
**Replies:** 1\
**Last updated:** [October 26, 2021, 10:57am UTC](https://community.deriv.com/t/deposit-perfect-money-problems/21388 "2021-10-26T10:57:37Z")

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Hello, i’m new in Perfect Money and here. I have done a first transaction but i directly transfered the money to the deriv PM account without authentification The second has been deposited because i have authentificate …

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## [Meu depósito pix via pay livre não entrou na conta](https://community.deriv.com/t/meu-deposito-pix-via-pay-livre-nao-entrou-na-conta/21198)

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**Author:** [@chimble-acronyx-2](https://community.deriv.com/u/chimble-acronyx-2)\
**Replies:** 2\
**Last updated:** [October 25, 2021, 11:13am UTC](https://community.deriv.com/t/meu-deposito-pix-via-pay-livre-nao-entrou-na-conta/21198 "2021-10-25T11:13:40Z")

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Fiz um depósito na sexta-feira dia 22/10/2021 as 9h, no valor de $50, e até agora não entrou na conta, as outras vezes que usei o serviço o depósito entrou na conta quase que automático.

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## [Still waiting for withdrawal to be implemented](https://community.deriv.com/t/still-waiting-for-withdrawal-to-be-implemented/21251)

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**Author:** [@beliked-achates-2](https://community.deriv.com/u/beliked-achates-2)\
**Replies:** 1\
**Last updated:** [October 24, 2021, 6:32pm UTC](https://community.deriv.com/t/still-waiting-for-withdrawal-to-be-implemented/21251 "2021-10-24T18:32:52Z")

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I made a withdrawal to my litecoin wallet from deriv since 1pm I’m yet to get it on my binance Id-69406703001. What’s wrong??

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## [Depositing issued](https://community.deriv.com/t/depositing-issued/21178)

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**Author:** [@brimmer-accoied-2](https://community.deriv.com/u/brimmer-accoied-2)\
**Replies:** 0\
**Last updated:** [October 23, 2021, 3:42pm UTC](https://community.deriv.com/t/depositing-issued/21178 "2021-10-23T15:42:36Z")

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I deposited $20.20 money using zingpay and it didn’t reflect on my wallet, what happened??

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## [Deposito no acreditado](https://community.deriv.com/t/deposito-no-acreditado/17077)

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**Author:** [@algarde-acratia-2](https://community.deriv.com/u/algarde-acratia-2)\
**Replies:** 8\
**Last updated:** [October 22, 2021, 11:42pm UTC](https://community.deriv.com/t/deposito-no-acreditado/17077 "2021-10-22T23:42:51Z")

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Saludos. Hice ya 3 fondeos a mi cuenta en btc, ya se debitaron de mi cuenta, pero aun no se han acreditado. Se que son muy responsabilidades.Necesito que por favor revisen y me acrediten mis fondeos para poder empezar a …

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## [Cassier](https://community.deriv.com/t/cassier/21079)

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**Author:** [@calzada-acouchy-2](https://community.deriv.com/u/calzada-acouchy-2)\
**Replies:** 1\
**Last updated:** [October 22, 2021, 6:22pm UTC](https://community.deriv.com/t/cassier/21079 "2021-10-22T18:22:52Z")

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Please cassie unlock

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## [Cassie look wet problem](https://community.deriv.com/t/cassie-look-wet-problem/21078)

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**Author:** [@calzada-acouchy-2](https://community.deriv.com/u/calzada-acouchy-2)\
**Replies:** 0\
**Last updated:** [October 22, 2021, 3:03pm UTC](https://community.deriv.com/t/cassie-look-wet-problem/21078 "2021-10-22T15:03:19Z")

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Cassie looks wat problems

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## [Depósito pay livre](https://community.deriv.com/t/deposito-pay-livre/21012)

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**Author:** [@bynames-acronic-2](https://community.deriv.com/u/bynames-acronic-2)\
**Replies:** 0\
**Last updated:** [October 21, 2021, 8:17pm UTC](https://community.deriv.com/t/deposito-pay-livre/21012 "2021-10-21T20:17:00Z")

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Eu estava tentando fazer um depósito na pay livre mas sempre dava erro e agora aparece que excedeu o limite. Como faço pra resolver?

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## [Retirada Para Conta Bancaria](https://community.deriv.com/t/retirada-para-conta-bancaria/20991)

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**Author:** [@billion-academy-2](https://community.deriv.com/u/billion-academy-2)\
**Replies:** 0\
**Last updated:** [October 21, 2021, 2:06pm UTC](https://community.deriv.com/t/retirada-para-conta-bancaria/20991 "2021-10-21T14:06:04Z")

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Fiz uma retirada em 20.10.21 pela manhã. Usei a opção Bank Transfer, o valor já foi debitado da minha carteira Binary. Mas até o momento não creditou na minha conta bancaria do NUBANK.

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## [delayed payment of withdrawal](https://community.deriv.com/t/delayed-payment-of-withdrawal/20984)

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**Author:** [@anuloma-acapnia-2](https://community.deriv.com/u/anuloma-acapnia-2)\
**Replies:** 1\
**Last updated:** [October 21, 2021, 2:09pm UTC](https://community.deriv.com/t/delayed-payment-of-withdrawal/20984 "2021-10-21T14:09:26Z")

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i made withdrawals late last month onto my visa card but the money has refused to hit my account even though the stipulated 15 working days has elapsed. sent a message to deriv agents and they told me its delayed . any …

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## [RECARGUE CON ADVCAHS DESDE VENEZUELA](https://community.deriv.com/t/recargue-con-advcahs-desde-venezuela/20852)

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**Author:** [@aoritis-acridin-2](https://community.deriv.com/u/aoritis-acridin-2)\
**Replies:** 2\
**Last updated:** [October 21, 2021, 1:09pm UTC](https://community.deriv.com/t/recargue-con-advcahs-desde-venezuela/20852 "2021-10-21T13:09:36Z")

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BUENAS TARDES SI ALGUIEN EN VENEZUELA O EN ESTE CHAT QUE ESTE OPERANDO Y HACE RECARGA CON ADVACAH ME ORIENTA PORQUE NO ME SALE LA OPCION DE RETIRAR

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## [I was debited twice but shown a single debit receipt..yet not credited in my deriv account???](https://community.deriv.com/t/i-was-debited-twice-but-shown-a-single-debit-receipt-yet-not-credited-in-my-deriv-account/20963)

<div class="topic-metadata">

**Author:** [@abluted-acrasia-2](https://community.deriv.com/u/abluted-acrasia-2)\
**Replies:** 3\
**Last updated:** [October 21, 2021, 11:15am UTC](https://community.deriv.com/t/i-was-debited-twice-but-shown-a-single-debit-receipt-yet-not-credited-in-my-deriv-account/20963 "2021-10-21T11:15:52Z")

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I made a deposit request of $40 and I was debited for the exact equivalent in Naira, yet, all I saw was a $20 debit alert from my bank and I wasn’t credited neither into my bank account or my deriv(binary) account.

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## [Zingpay transaction](https://community.deriv.com/t/zingpay-transaction/20901)

<div class="topic-metadata">

**Author:** [@bebrush-acroter-2](https://community.deriv.com/u/bebrush-acroter-2)\
**Replies:** 1\
**Last updated:** [October 20, 2021, 1:06pm UTC](https://community.deriv.com/t/zingpay-transaction/20901 "2021-10-20T13:06:41Z")

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I verified my proof of identity but I still can’t deposit via Zingpay

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## [não consigo sacar usando paylivre](https://community.deriv.com/t/nao-consigo-sacar-usando-paylivre/20215)

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**Author:** [@bycatch-acknown-2](https://community.deriv.com/u/bycatch-acknown-2)\
**Replies:** 6\
**Last updated:** [October 20, 2021, 12:05am UTC](https://community.deriv.com/t/nao-consigo-sacar-usando-paylivre/20215 "2021-10-20T00:05:21Z")

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saques via pix e paylivre não disponiveis

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## [Retirada atravéz de Pix](https://community.deriv.com/t/retirada-atravez-de-pix/20827)

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**Author:** [@annuler-acrinyl-2](https://community.deriv.com/u/annuler-acrinyl-2)\
**Replies:** 1\
**Last updated:** [October 19, 2021, 8:36pm UTC](https://community.deriv.com/t/retirada-atravez-de-pix/20827 "2021-10-19T20:36:50Z")

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Fiz uma retirada por pix, mas já faz quase 1 mês é esse dinheiro não caiu na minha conta.

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