# Payments & Transactions **URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=2 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 3 --- ## [Hello cashier is locked](https://community.deriv.com/t/hello-cashier-is-locked/88241)
**Author:** [@beastie-alforja-2](https://community.deriv.com/u/beastie-alforja-2)\ **Replies:** 2\ **Last updated:** [July 18, 2025, 1:38pm UTC](https://community.deriv.com/t/hello-cashier-is-locked/88241 "2025-07-18T13:38:06Z")
Hello cashier is locked --- ## [My Money is locked in my cashier due to using a different bank account. I would like to unlock my account I have used live chat but it didn't get me far....](https://community.deriv.com/t/my-money-is-locked-in-my-cashier-due-to-using-a-different-bank-account-i-would-like-to-unlock-my-account-i-have-used-live-chat-but-it-didnt-get-me-far/88355)
**Author:** [@bettong-alkalin-2](https://community.deriv.com/u/bettong-alkalin-2)\ **Replies:** 0\ **Last updated:** [July 15, 2025, 9:00pm UTC](https://community.deriv.com/t/my-money-is-locked-in-my-cashier-due-to-using-a-different-bank-account-i-would-like-to-unlock-my-account-i-have-used-live-chat-but-it-didnt-get-me-far/88355 "2025-07-15T21:00:24Z")
My Money is locked in my account due to using a different bank account. I would really like to unlock my cashier in order for me to carry on with trades. Please help me --- ## [Withdrawal Issue](https://community.deriv.com/t/withdrawal-issue/88320)
**Author:** [@aflaxen-ablings-2](https://community.deriv.com/u/aflaxen-ablings-2)\ **Replies:** 0\ **Last updated:** [July 8, 2025, 4:04pm UTC](https://community.deriv.com/t/withdrawal-issue/88320 "2025-07-08T16:04:56Z")
I’m genuinely so annoyed my the treatment of deriv’s live chat/support. I have been trying to withdraw my money for 4 days and I paused my trading because of the issue I’m facing. First, 4 days ago I try to withdraw to s… --- ## [Deposit not Reflecting (5 Days)](https://community.deriv.com/t/deposit-not-reflecting-5-days/88288)
**Author:** [@awaking-allonge-2](https://community.deriv.com/u/awaking-allonge-2)\ **Replies:** 0\ **Last updated:** [July 4, 2025, 1:48am UTC](https://community.deriv.com/t/deposit-not-reflecting-5-days/88288 "2025-07-04T01:48:29Z")
I deposited ETH on June 29th to the address provided. I was told to wait up to 3 days for it to clear. Today is July 3rd—5 days later—and now I’m being told that my case will be transferred to the specialist department. … --- ## [Deriv P2P mobile app guide](https://community.deriv.com/t/deriv-p2p-mobile-app-guide/70434)
**Author:** [@juanjo](https://community.deriv.com/u/juanjo)\ **Replies:** 1\ **Last updated:** [July 2, 2025, 8:35pm UTC](https://community.deriv.com/t/deriv-p2p-mobile-app-guide/70434 "2025-07-02T20:35:29Z")
Hello Deriv Community, You will be able to download the Deriv P2P mobile application from the Apple App Store for iOS devices and from the Google Play Store for Android devices. To connect it to your account, you need … --- ## [Im trying to make withdraw again and again but i did get withdraw in my region there is just p2p works i have tell deriv team thousands of time but no one notice everyone says try again and again kindky allow me p2p plz there is no further withdraw availa](https://community.deriv.com/t/im-trying-to-make-withdraw-again-and-again-but-i-did-get-withdraw-in-my-region-there-is-just-p2p-works-i-have-tell-deriv-team-thousands-of-time-but-no-one-notice-everyone-says-try-again-and-again-kindky-allow-me-p2p-plz-there-is-no-further-withdraw-availa/88245)
**Author:** [@barkier-ainaleh-2](https://community.deriv.com/u/barkier-ainaleh-2)\ **Replies:** 0\ **Last updated:** [June 16, 2025, 7:39pm UTC](https://community.deriv.com/t/im-trying-to-make-withdraw-again-and-again-but-i-did-get-withdraw-in-my-region-there-is-just-p2p-works-i-have-tell-deriv-team-thousands-of-time-but-no-one-notice-everyone-says-try-again-and-again-kindky-allow-me-p2p-plz-there-is-no-further-withdraw-availa/88245 "2025-06-16T19:39:23Z")
--- ## [Deriv locked cashier and is refusing to reinstate my account](https://community.deriv.com/t/deriv-locked-cashier-and-is-refusing-to-reinstate-my-account/87149)
**Author:** [@astones-acology-2](https://community.deriv.com/u/astones-acology-2)\ **Replies:** 2\ **Last updated:** [June 12, 2025, 2:24am UTC](https://community.deriv.com/t/deriv-locked-cashier-and-is-refusing-to-reinstate-my-account/87149 "2025-06-12T02:24:52Z")
My account was locked for no reason. Deriv is claiming “routine checks” and now claiming that I am sharing my account with another user. I supplied my bank statements etc and now suddenly need to wait 3 working days bef… --- ## [Ethereum Deposit Not Appearing](https://community.deriv.com/t/ethereum-deposit-not-appearing/88143)
**Author:** [@chacker-alkylol-2](https://community.deriv.com/u/chacker-alkylol-2)\ **Replies:** 2\ **Last updated:** [May 17, 2025, 3:53pm UTC](https://community.deriv.com/t/ethereum-deposit-not-appearing/88143 "2025-05-17T15:53:56Z")
I deposited money yesterday and Coinbase said it went through, but has never shown up in my Deriv account balance. I sent ETH through the Base network which Deriv never said anything about this not being accepted. Deriv … --- ## [Deposit Issues and no Customer support](https://community.deriv.com/t/deposit-issues-and-no-customer-support/88059)
**Author:** [@billons-alewife-2](https://community.deriv.com/u/billons-alewife-2)\ **Replies:** 1\ **Last updated:** [April 8, 2025, 11:15am UTC](https://community.deriv.com/t/deposit-issues-and-no-customer-support/88059 "2025-04-08T11:15:52Z")
Hi everyone, I deposited almost 300$ since Saturday it has not reflected in deriv account has been been trying to contact no one is answering so i tried the service provider and they told me the transaction has gone th… --- ## [P2PD](https://community.deriv.com/t/p2pd/88001)
**Author:** [@avadana-accites-2](https://community.deriv.com/u/avadana-accites-2)\ **Replies:** 0\ **Last updated:** [March 24, 2025, 2:32pm UTC](https://community.deriv.com/t/p2pd/88001 "2025-03-24T14:32:13Z")
I’m frustrated that some people are taking advantage of this P2P service, it’s actually a nice service that was brought us, Scammers have actually found a way to exploit it, trading ain’t easy at all and some people just… --- ## [COMPTE DE RETRAIT VERROUILLÉ / LOCKED WITHDRAWAL ACCOUNT](https://community.deriv.com/t/compte-de-retrait-verrouille-locked-withdrawal-account/25283)
**Author:** [@camilla-acetals-2](https://community.deriv.com/u/camilla-acetals-2)\ **Replies:** 16\ **Last updated:** [March 18, 2025, 12:41pm UTC](https://community.deriv.com/t/compte-de-retrait-verrouille-locked-withdrawal-account/25283 "2025-03-18T12:41:51Z")
Salut j’ai un problème avec mon compte, je n’arrive pas à effectuer de retrait ni de transférer des Dollars sur ma plateforme de Trading. J’ai contacté le service assistance mais je reçois toujours le même messages, leur… --- ## [Cashier locked-Payment agent account](https://community.deriv.com/t/cashier-locked-payment-agent-account/87744)
**Author:** [@arylide-abusing-2](https://community.deriv.com/u/arylide-abusing-2)\ **Replies:** 3\ **Last updated:** [March 14, 2025, 7:12pm UTC](https://community.deriv.com/t/cashier-locked-payment-agent-account/87744 "2025-03-14T19:12:22Z")
My cashier has been locked for more than 14days, I am a payment agent and submitted what was requested of me by Deriv under ticket number 4EYB87 but still no response of feedback of how far the ticket has gone. Kindly un… --- ## [Withdrawl Request Help](https://community.deriv.com/t/withdrawl-request-help/87980)
**Author:** [@bathing-aliform-2](https://community.deriv.com/u/bathing-aliform-2)\ **Replies:** 1\ **Last updated:** [March 14, 2025, 6:04pm UTC](https://community.deriv.com/t/withdrawl-request-help/87980 "2025-03-14T18:04:33Z")
I placed a withdrawl for 368.77USD yesterday today i wake up to the pending request gone, no money deposited into my account and 0 emails about my withdrawal request being approved please help the TRAC ID is 60337429 --- ## [Poor customer service regarding failed deposit](https://community.deriv.com/t/poor-customer-service-regarding-failed-deposit/87981)
**Author:** [@aerosat-affaire-2](https://community.deriv.com/u/aerosat-affaire-2)\ **Replies:** 0\ **Last updated:** [March 10, 2025, 7:54am UTC](https://community.deriv.com/t/poor-customer-service-regarding-failed-deposit/87981 "2025-03-10T07:54:41Z")
I used a supported payment system on deriv to deposit $10 since Wednesday 5/03/25 Till now the money hasn’t reflected but it was debited from my account. Live support won’t even talk to me, they just keep repeating ema… --- ## [Withdrawal processed but funds not received for 2 days now](https://community.deriv.com/t/withdrawal-processed-but-funds-not-received-for-2-days-now/87941)
**Author:** [@cangles-airfare-2](https://community.deriv.com/u/cangles-airfare-2)\ **Replies:** 1\ **Last updated:** [February 24, 2025, 8:49pm UTC](https://community.deriv.com/t/withdrawal-processed-but-funds-not-received-for-2-days-now/87941 "2025-02-24T20:49:07Z")
I made a usdt withdrawal 2 days ago but funds not received even today, please help :pray: --- ## [Derive P2P Disputes](https://community.deriv.com/t/derive-p2p-disputes/40584)
**Author:** [@caesura-acronyc-2](https://community.deriv.com/u/caesura-acronyc-2)\ **Replies:** 13\ **Last updated:** [February 16, 2025, 12:03pm UTC](https://community.deriv.com/t/derive-p2p-disputes/40584 "2025-02-16T12:03:26Z")
Why doesn’t Deriv support apply some restrictions on Buyers/sellers who mark orders as paid yet they don’t complete payment?? Such user should have some restrictions once the dispute is against them some that these case… --- ## [Cuenta bloqueada para retiros](https://community.deriv.com/t/cuenta-bloqueada-para-retiros/2428)
**Author:** [@animose-acacine-2](https://community.deriv.com/u/animose-acacine-2)\ **Replies:** 4\ **Last updated:** [February 14, 2025, 1:13am UTC](https://community.deriv.com/t/cuenta-bloqueada-para-retiros/2428 "2025-02-14T01:13:45Z")
Hola buenas tardes mi cuenta ha sido bloqueada para retiros me dice que por problemas de verificación de domicilio pero no me dice que hacer ni me da opciones en la parte de verificación de domicilio me dice que revise m… --- ## [Money Dispute](https://community.deriv.com/t/money-dispute/40184)
**Author:** [@chirren-adwoman-2](https://community.deriv.com/u/chirren-adwoman-2)\ **Replies:** 17\ **Last updated:** [January 27, 2025, 4:09pm UTC](https://community.deriv.com/t/money-dispute/40184 "2025-01-27T16:09:36Z")
My money got disputed because someone cheated me and clicked on payment button without paying my money. I am conflicted on how to get it back. I contacted the derivative agent but now more than 10 hours but still my prob… --- ## [Deposit/Withdraw using DP2P without posting ads](https://community.deriv.com/t/deposit-withdraw-using-dp2p-without-posting-ads/45555)
**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Replies:** 0\ **Last updated:** [February 2, 2023, 4:21am UTC](https://community.deriv.com/t/deposit-withdraw-using-dp2p-without-posting-ads/45555 "2023-02-02T04:21:06Z")
Hello Deriv Community, :bulb: Good News :tada: You can deposit and withdraw the funds using the DP2P platform without creating/posting Ads. Steps on how to do it : Step 1: Kindly go to your cashier page and click on … --- ## [How to block advertisers in Deriv P2P?](https://community.deriv.com/t/how-to-block-advertisers-in-deriv-p2p/62800)
**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Replies:** 0\ **Last updated:** [August 27, 2023, 7:04am UTC](https://community.deriv.com/t/how-to-block-advertisers-in-deriv-p2p/62800 "2023-08-27T07:04:08Z")
Hi Deriv Community Members, Did you know that you can now block Deriv P2P users in your Deriv P2P cashier? By blocking a Deriv P2P user in your Deriv P2P cashier, you will no longer be able to see that user’s ads or mak… --- ## [My account got locked from transferring from my dollar wallet to my mt5 wallet](https://community.deriv.com/t/my-account-got-locked-from-transferring-from-my-dollar-wallet-to-my-mt5-wallet/87776)
**Author:** [@bepaste-albacea-2](https://community.deriv.com/u/bepaste-albacea-2)\ **Replies:** 1\ **Last updated:** [January 20, 2025, 7:38am UTC](https://community.deriv.com/t/my-account-got-locked-from-transferring-from-my-dollar-wallet-to-my-mt5-wallet/87776 "2025-01-20T07:38:01Z")
I deposited and my account got locked I couldn’t fund my mt5 from my dollar wallet --- ## [The dark side of payment agents](https://community.deriv.com/t/the-dark-side-of-payment-agents/87775)
**Author:** [@cladose-aggadah-2](https://community.deriv.com/u/cladose-aggadah-2)\ **Replies:** 0\ **Last updated:** [January 11, 2025, 8:37am UTC](https://community.deriv.com/t/the-dark-side-of-payment-agents/87775 "2025-01-11T08:37:04Z")
Paid payment agent for funds and he wont release them payment agent was a scammer.Want my funds back and i need information on the payment agent identification please help --- ## [Scammed by user and resolver by Deriv](https://community.deriv.com/t/scammed-by-user-and-resolver-by-deriv/62293)
**Author:** [@arrides-affrets-2](https://community.deriv.com/u/arrides-affrets-2)\ **Replies:** 3\ **Last updated:** [January 7, 2025, 1:55pm UTC](https://community.deriv.com/t/scammed-by-user-and-resolver-by-deriv/62293 "2025-01-07T13:55:57Z")
Deriv just resolved an dispute against me with a doctored photoshopped invoice. Recently more and more scammers are attempting to steal funds. I provided proof from my bank account balance and a video showing live how my… --- ## [Retrait non obtenu](https://community.deriv.com/t/retrait-non-obtenu/39748)
**Author:** [@abigeat-acridan-2](https://community.deriv.com/u/abigeat-acridan-2)\ **Replies:** 2\ **Last updated:** [December 28, 2024, 8:27pm UTC](https://community.deriv.com/t/retrait-non-obtenu/39748 "2024-12-28T20:27:28Z")
Withdrawal Bonsoir, j’ai effectué une demande de retrait qui a été reçu et traitée sous les 24h. J’ai reçu l’email du confirmation du succès de retrait mais je reçois pas les dollars Pefect sur mon compte perfect money … --- ## [Banks in Namibia](https://community.deriv.com/t/banks-in-namibia/27109)
**Author:** [@axehead-accompt-2](https://community.deriv.com/u/axehead-accompt-2)\ **Replies:** 7\ **Last updated:** [December 27, 2024, 5:01pm UTC](https://community.deriv.com/t/banks-in-namibia/27109 "2024-12-27T17:01:36Z")
I’m from Namibia and I have a standard bank account but I couldn’t withdraw , which banks in Namibia are suitable for deriv withdrawal. --- ## [Which e-wallet is safe to deposit and withdraw money from in Zambia/Zimbabwe ?](https://community.deriv.com/t/which-e-wallet-is-safe-to-deposit-and-withdraw-money-from-in-zambia-zimbabwe/87703)
**Author:** [@armoire-agathin-2](https://community.deriv.com/u/armoire-agathin-2)\ **Replies:** 3\ **Last updated:** [December 22, 2024, 1:51am UTC](https://community.deriv.com/t/which-e-wallet-is-safe-to-deposit-and-withdraw-money-from-in-zambia-zimbabwe/87703 "2024-12-22T01:51:40Z")
Which e-wallet is safe to deposit and withdraw money from in Zambia/Zimbabwe as of 15/12/2024? --- ## [I've been hacked](https://community.deriv.com/t/ive-been-hacked/87715)
**Author:** [@cathion-acrilan-2](https://community.deriv.com/u/cathion-acrilan-2)\ **Replies:** 0\ **Last updated:** [December 19, 2024, 3:17pm UTC](https://community.deriv.com/t/ive-been-hacked/87715 "2024-12-19T15:17:37Z")
How can I dispute the p2p payment? --- ## [Crypto account deposits and withdrawals](https://community.deriv.com/t/crypto-account-deposits-and-withdrawals/41855)
**Author:** [@Diwakar](https://community.deriv.com/u/Diwakar)\ **Replies:** 8\ **Last updated:** [December 8, 2024, 1:11pm UTC](https://community.deriv.com/t/crypto-account-deposits-and-withdrawals/41855 "2024-12-08T13:11:44Z")
1: Can I use Binance or Metamask to deposit in my eUSDT account (not USDT account). If not, can I transfer from my fiat USD account and what would be the daily limit for the same. 2: What are the maximum withdrawal limi… --- ## [Cashier locked](https://community.deriv.com/t/cashier-locked/6761)
**Author:** [@cantier-acetiam-2](https://community.deriv.com/u/cantier-acetiam-2)\ **Replies:** 19\ **Last updated:** [December 1, 2024, 8:14am UTC](https://community.deriv.com/t/cashier-locked/6761 "2024-12-01T08:14:03Z")
Why is my cashier locked and how do i unlock it --- ## [Unable to withdraw](https://community.deriv.com/t/unable-to-withdraw/87631)
**Author:** [@clanger-acreage-2](https://community.deriv.com/u/clanger-acreage-2)\ **Replies:** 1\ **Last updated:** [November 26, 2024, 5:36pm UTC](https://community.deriv.com/t/unable-to-withdraw/87631 "2024-11-26T17:36:04Z")
Hi Deriv, I am able to select withdrawal option on my account. I also receive a verification email confirming whether or not it is me. When I click on the link provided by the verification email it does not display with… [Previous page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=1) [Next page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=3)