# Payments & Transactions **URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=23 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 24 --- ## [New account, can't see withdraw options](https://community.deriv.com/t/new-account-cant-see-withdraw-options/12504)
**Author:** [@balanus-acontia-2](https://community.deriv.com/u/balanus-acontia-2)\ **Replies:** 4\ **Last updated:** [September 6, 2021, 6:11pm UTC](https://community.deriv.com/t/new-account-cant-see-withdraw-options/12504 "2021-09-06T18:11:41Z")
Hi, I have a new account, when I try to withdraw money. I get the withdraw link in my email after making the request. But when I click on it, I do not see any option to make a withdraw. --- ## [Withdrawal not coming up](https://community.deriv.com/t/withdrawal-not-coming-up/14955)
**Author:** [@bordure-acquire-2](https://community.deriv.com/u/bordure-acquire-2)\ **Replies:** 2\ **Last updated:** [September 6, 2021, 1:41pm UTC](https://community.deriv.com/t/withdrawal-not-coming-up/14955 "2021-09-06T13:41:14Z")
Pls what’s going on? Like I deriv a something else? Have made a withdrawal request since last week and I got a mail that it was approved but haven’t got the money since… other brokers are not like this Pls what’s d sol… --- ## [Выод](https://community.deriv.com/t/topic/16644)
**Author:** [@bindery-acosmic-2](https://community.deriv.com/u/bindery-acosmic-2)\ **Replies:** 0\ **Last updated:** [September 4, 2021, 10:55am UTC](https://community.deriv.com/t/topic/16644 "2021-09-04T10:55:17Z")
Данная выплата в 56$ до сих пор Выплата в 34$ поступила вчера хотя был вывод позже на сутки чем в 56$ --- ## [Deposit on Banxa](https://community.deriv.com/t/deposit-on-banxa/16599)
**Author:** [@boobish-acquits-2](https://community.deriv.com/u/boobish-acquits-2)\ **Replies:** 0\ **Last updated:** [September 3, 2021, 10:02pm UTC](https://community.deriv.com/t/deposit-on-banxa/16599 "2021-09-03T22:02:30Z")
Hello guys, Last night I made a deposit with my credit card through Banxa, from EUR to USDC. I went through all the security procedures but no money appear in my Deriv account yet. Can you share your ideas? --- ## [dépôt non credité](https://community.deriv.com/t/depot-non-credite/16558)
**Author:** [@avenary-acnodal-2](https://community.deriv.com/u/avenary-acnodal-2)\ **Replies:** 0\ **Last updated:** [September 3, 2021, 1:24pm UTC](https://community.deriv.com/t/depot-non-credite/16558 "2021-09-03T13:24:15Z")
J’ai fais un dépôt de 49.39 $ depuis avant hier et jusque là je n’ai pas constaté que mon compte aie été crédit. Par contre mon Père et a lui été débité --- ## [Hello, my problem is still not resolved. I remind you of the siruaruation: two years ago I made a deposit of $ 49.39 in my account through Perfect Money. When I told you about this you told me that indeed my deposit failed and you returned the money throu](https://community.deriv.com/t/hello-my-problem-is-still-not-resolved-i-remind-you-of-the-siruaruation-two-years-ago-i-made-a-deposit-of-49-39-in-my-account-through-perfect-money-when-i-told-you-about-this-you-told-me-that-indeed-my-deposit-failed-and-you-returned-the-money-throu/16555)
**Author:** [@avenary-acnodal-2](https://community.deriv.com/u/avenary-acnodal-2)\ **Replies:** 0\ **Last updated:** [September 3, 2021, 12:57pm UTC](https://community.deriv.com/t/hello-my-problem-is-still-not-resolved-i-remind-you-of-the-siruaruation-two-years-ago-i-made-a-deposit-of-49-39-in-my-account-through-perfect-money-when-i-told-you-about-this-you-told-me-that-indeed-my-deposit-failed-and-you-returned-the-money-throu/16555 "2021-09-03T12:57:11Z")
Hello, my problem is still not resolved. I remind you of the siruaruation: two years ago I made a deposit of $ 49.39 in my account through Perfect Money. When I told you about this you told me that indeed my deposit fail… --- ## [Deposito não creditado](https://community.deriv.com/t/deposito-nao-creditado/16045)
**Author:** [@baldrib-acnemia-2](https://community.deriv.com/u/baldrib-acnemia-2)\ **Replies:** 4\ **Last updated:** [September 2, 2021, 8:33pm UTC](https://community.deriv.com/t/deposito-nao-creditado/16045 "2021-09-02T20:33:33Z")
Fiz três depósitos na Deriv através da Pay Livre, já faz um dia , porém ainda não consta na plataforma Deriv !!! O que aconteceu com meu dinheiro ??? Tenho aqui todos os códigos da transação !!! Qual email direto da D… --- ## [Skrill Withdrawal Funds Reversal](https://community.deriv.com/t/skrill-withdrawal-funds-reversal/16285)
**Author:** [@bellote-achaian-2](https://community.deriv.com/u/bellote-achaian-2)\ **Replies:** 3\ **Last updated:** [September 2, 2021, 1:50pm UTC](https://community.deriv.com/t/skrill-withdrawal-funds-reversal/16285 "2021-09-02T13:50:05Z")
Hello, I recently made a withdrawal through skrill, but due to my Skrill account not being verified I’ve been unable to use the funds. As such, Skrill made a refund to my account using a specific transaction ID. I’ve t… --- ## [I’m unable to deposit zingpay is loading for a long-time](https://community.deriv.com/t/i-m-unable-to-deposit-zingpay-is-loading-for-a-long-time/16423)
**Author:** [@anilide-acrania-2](https://community.deriv.com/u/anilide-acrania-2)\ **Replies:** 0\ **Last updated:** [September 1, 2021, 7:05pm UTC](https://community.deriv.com/t/i-m-unable-to-deposit-zingpay-is-loading-for-a-long-time/16423 "2021-09-01T19:05:27Z")
I’m unable to deposit zingpay is loading for a long-time . Is there any one that can HELP --- ## [About withdrawal](https://community.deriv.com/t/about-withdrawal/16393)
**Author:** [@bombace-acorned-2](https://community.deriv.com/u/bombace-acorned-2)\ **Replies:** 0\ **Last updated:** [September 1, 2021, 12:30pm UTC](https://community.deriv.com/t/about-withdrawal/16393 "2021-09-01T12:30:29Z")
Hey, l have a problem to withdraw or deposit. And l want help Email kanyanaeugeniei@gmail.com --- ## [Changing my visa card](https://community.deriv.com/t/changing-my-visa-card/16288)
**Author:** [@barging-acrania-2](https://community.deriv.com/u/barging-acrania-2)\ **Replies:** 0\ **Last updated:** [August 31, 2021, 6:37am UTC](https://community.deriv.com/t/changing-my-visa-card/16288 "2021-08-31T06:37:06Z")
hi, i first deposited with my virtual mastercard from airtel, i came to realise that it is impossible for to withdraw through this card. Now how do i change the card to my another visa card in order to deposit/withdraw??… --- ## [Wrongly send money to derive account](https://community.deriv.com/t/wrongly-send-money-to-derive-account/16241)
**Author:** [@chubbed-acicula-2](https://community.deriv.com/u/chubbed-acicula-2)\ **Replies:** 0\ **Last updated:** [August 30, 2021, 2:26pm UTC](https://community.deriv.com/t/wrongly-send-money-to-derive-account/16241 "2021-08-30T14:26:23Z")
I wrongly sent $90 to derived SVG LLC USD account on Friday 27, Aug., 2021, about 4:56pm. Kindly, resend to U28415189 perfect money account. Thanks for your usual cooperation --- ## [deposit? your?](https://community.deriv.com/t/deposit-your/16204)
**Author:** [@barbers-accoyld-2](https://community.deriv.com/u/barbers-accoyld-2)\ **Replies:** 0\ **Last updated:** [August 30, 2021, 8:59am UTC](https://community.deriv.com/t/deposit-your/16204 "2021-08-30T08:59:45Z")
:roll\_eyes: :slightly\_smiling\_face: :flushed:don,t deposit? your? --- ## [minha retirada de fundo foi desativada!](https://community.deriv.com/t/minha-retirada-de-fundo-foi-desativada/16077)
**Author:** [@acaroid-acrania-2](https://community.deriv.com/u/acaroid-acrania-2)\ **Replies:** 0\ **Last updated:** [August 28, 2021, 2:19pm UTC](https://community.deriv.com/t/minha-retirada-de-fundo-foi-desativada/16077 "2021-08-28T14:19:38Z")
gostaria de saber o porque aconteceu isso? --- ## [I have issue with my USDT address](https://community.deriv.com/t/i-have-issue-with-my-usdt-address/15793)
**Author:** [@alegars-acerbic-2](https://community.deriv.com/u/alegars-acerbic-2)\ **Replies:** 1\ **Last updated:** [August 28, 2021, 12:32am UTC](https://community.deriv.com/t/i-have-issue-with-my-usdt-address/15793 "2021-08-28T00:32:45Z")
when I sing up my deriv USDT address on my binance wallet and I try to send USDT but it did not work how can you help ? --- ## [Deposit with Visa card](https://community.deriv.com/t/deposit-with-visa-card/16004)
**Author:** [@cerotin-acratia-2](https://community.deriv.com/u/cerotin-acratia-2)\ **Replies:** 0\ **Last updated:** [August 27, 2021, 12:54pm UTC](https://community.deriv.com/t/deposit-with-visa-card/16004 "2021-08-27T12:54:42Z")
i can’t deposit on my account with my Visa card this is your message : We’re sorry but the VISA account provided appears in our records under another customer account . Customers are limited to one active customer accoun… --- ## [Airtm transaction was completed.but' money not deposite the deriv account.](https://community.deriv.com/t/airtm-transaction-was-completed-but-money-not-deposite-the-deriv-account/15869)
**Author:** [@ardency-acetine-2](https://community.deriv.com/u/ardency-acetine-2)\ **Replies:** 0\ **Last updated:** [August 25, 2021, 2:11am UTC](https://community.deriv.com/t/airtm-transaction-was-completed-but-money-not-deposite-the-deriv-account/15869 "2021-08-25T02:11:41Z")
--- ## [Solde](https://community.deriv.com/t/solde/15778)
**Author:** [@buppies-accinge-2](https://community.deriv.com/u/buppies-accinge-2)\ **Replies:** 0\ **Last updated:** [August 23, 2021, 4:57pm UTC](https://community.deriv.com/t/solde/15778 "2021-08-23T16:57:06Z")
J’ai demandé un retrait de 1400 dollars que je n’ai pas reçu. Ensuite mon solde de 1021 dollars à disparu de mon compte --- ## [I'm unable to deposit it's saying I've reached my limit and yet I've only done deposit from the time I created my account](https://community.deriv.com/t/im-unable-to-deposit-its-saying-ive-reached-my-limit-and-yet-ive-only-done-deposit-from-the-time-i-created-my-account/15779)
**Author:** [@cadesse-acrania-2](https://community.deriv.com/u/cadesse-acrania-2)\ **Replies:** 0\ **Last updated:** [August 23, 2021, 4:58pm UTC](https://community.deriv.com/t/im-unable-to-deposit-its-saying-ive-reached-my-limit-and-yet-ive-only-done-deposit-from-the-time-i-created-my-account/15779 "2021-08-23T16:58:57Z")
--- ## [Deposit not reflecting in my account.](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469)
**Author:** [@almoign-abscess-2](https://community.deriv.com/u/almoign-abscess-2)\ **Replies:** 4\ **Last updated:** [August 23, 2021, 4:37pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469 "2021-08-23T16:37:43Z")
I deposited $20.40 into my account CR1074307 today 24/08/20 from my perfect money account U13639469. But it has not been credited. The batch No. 330547247. --- ## [Withdrawals from](https://community.deriv.com/t/withdrawals-from/15680)
**Author:** [@alupent-abreact-2](https://community.deriv.com/u/alupent-abreact-2)\ **Replies:** 0\ **Last updated:** [August 22, 2021, 10:37am UTC](https://community.deriv.com/t/withdrawals-from/15680 "2021-08-22T10:37:30Z")
Hello how are you?I made a withdrawal 5 days ago and I have not gotten it yet. --- ## [Cuanto tiempo tarda los retiros a mi cuenta](https://community.deriv.com/t/cuanto-tiempo-tarda-los-retiros-a-mi-cuenta/15633)
**Author:** [@catnips-acetals-2](https://community.deriv.com/u/catnips-acetals-2)\ **Replies:** 0\ **Last updated:** [August 21, 2021, 3:44pm UTC](https://community.deriv.com/t/cuanto-tiempo-tarda-los-retiros-a-mi-cuenta/15633 "2021-08-21T15:44:57Z")
un retiro tarda cuanto porque tengo 7 dias esperando un retiro --- ## [Account payout declined](https://community.deriv.com/t/account-payout-declined/9997)
**Author:** [@alexias-achenes-2](https://community.deriv.com/u/alexias-achenes-2)\ **Replies:** 3\ **Last updated:** [August 19, 2021, 7:47pm UTC](https://community.deriv.com/t/account-payout-declined/9997 "2021-08-19T19:47:24Z")
Hai. I started using deriv recently, my first deposit via visa card was successful, and so was my first withdrawal. But now when I try to withdraw i keep getting my payout declined with an email saying " Due to our card … --- ## [Más de una tarjeta registradas para depósitos](https://community.deriv.com/t/mas-de-una-tarjeta-registradas-para-depositos/15449)
**Author:** [@actless-abthane-2](https://community.deriv.com/u/actless-abthane-2)\ **Replies:** 0\ **Last updated:** [August 18, 2021, 5:48pm UTC](https://community.deriv.com/t/mas-de-una-tarjeta-registradas-para-depositos/15449 "2021-08-18T17:48:06Z")
Por favor me pueden ayudar como desvincular las tarjetas que tengo registradas para depósitos ya que necesito ingresar con otra y no me permite --- ## [Bank statement](https://community.deriv.com/t/bank-statement/15412)
**Author:** [@buzukis-acaters-2](https://community.deriv.com/u/buzukis-acaters-2)\ **Replies:** 0\ **Last updated:** [August 18, 2021, 9:22am UTC](https://community.deriv.com/t/bank-statement/15412 "2021-08-18T09:22:42Z")
Can someone please help how to unlock my cashier because it’s blocked so they need my bank statement… So where do I send them --- ## [Withdrawal declined with new card](https://community.deriv.com/t/withdrawal-declined-with-new-card/14496)
**Author:** [@ashfall-achenia-2](https://community.deriv.com/u/ashfall-achenia-2)\ **Replies:** 1\ **Last updated:** [August 18, 2021, 6:58am UTC](https://community.deriv.com/t/withdrawal-declined-with-new-card/14496 "2021-08-18T06:58:08Z")
Good day I withdrew first via bitcoin wallet ot declined saying I should withdraw same method of deposits. Now I withdrew but to a different card because previous card was canceled by bank. I had to get a new one from b… --- ## [Bitcoin Withdrawal Transaction Delay](https://community.deriv.com/t/bitcoin-withdrawal-transaction-delay/13918)
**Author:** [@chakdar-acolous-2](https://community.deriv.com/u/chakdar-acolous-2)\ **Replies:** 1\ **Last updated:** [August 17, 2021, 12:41pm UTC](https://community.deriv.com/t/bitcoin-withdrawal-transaction-delay/13918 "2021-08-17T12:41:55Z")
it’s been 20hrs and my btc withdrawal request is yet to be completed, please does anyone know what is causing the delay? From my transaction history, i don’t even know the status of the request if it’s still pending or c… --- ## [Payment](https://community.deriv.com/t/payment/15255)
**Author:** [@astrier-acidest-2](https://community.deriv.com/u/astrier-acidest-2)\ **Replies:** 0\ **Last updated:** [August 16, 2021, 1:21pm UTC](https://community.deriv.com/t/payment/15255 "2021-08-16T13:21:04Z")
I was unable to deposit using perfect money, please what exactly is the problem? --- ## [My card is blocked from transferring funds or making withdrawals](https://community.deriv.com/t/my-card-is-blocked-from-transferring-funds-or-making-withdrawals/15212)
**Author:** [@acreage-absvolt-2](https://community.deriv.com/u/acreage-absvolt-2)\ **Replies:** 0\ **Last updated:** [August 16, 2021, 5:21am UTC](https://community.deriv.com/t/my-card-is-blocked-from-transferring-funds-or-making-withdrawals/15212 "2021-08-16T05:21:14Z")
Why is my account blocked from making withdrawals? --- ## [Changement de compte](https://community.deriv.com/t/changement-de-compte/15205)
**Author:** [@bonacis-achiras-2](https://community.deriv.com/u/bonacis-achiras-2)\ **Replies:** 0\ **Last updated:** [August 16, 2021, 12:31am UTC](https://community.deriv.com/t/changement-de-compte/15205 "2021-08-16T00:31:35Z")
J’ai changé de compte et maintenant ma carte ne passe plus pour effectuer un dépôt [Previous page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=22) [Next page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=24)