# Payments & Transactions

**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=24

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 25

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## [Cannot withdraw using UPI Option](https://community.deriv.com/t/cannot-withdraw-using-upi-option/15168)

<div class="topic-metadata">

**Author:** [@bombina-acolous-2](https://community.deriv.com/u/bombina-acolous-2)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 2:36pm UTC](https://community.deriv.com/t/cannot-withdraw-using-upi-option/15168 "2021-08-15T14:36:22Z")

</div>

Hi I have deposited using UPI PhonePay option… But while withdrawl, UPI option is not available. So how to withdraw ?

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## [My Transaction was not successful](https://community.deriv.com/t/my-transaction-was-not-successful/15058)

<div class="topic-metadata">

**Author:** [@Fratello](https://community.deriv.com/u/Fratello)\
**Replies:** 0\
**Last updated:** [August 13, 2021, 9:04pm UTC](https://community.deriv.com/t/my-transaction-was-not-successful/15058 "2021-08-13T21:04:14Z")

</div>

I try more than 3 times deposite and it says that i havent money in my visa card then i deposit in my visa card more money but when i try they say: I have no problem with my bank account! Please Help Me to retry to …

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## [Allocation of funds](https://community.deriv.com/t/allocation-of-funds/15056)

<div class="topic-metadata">

**Author:** [@aphelia-academy-2](https://community.deriv.com/u/aphelia-academy-2)\
**Replies:** 0\
**Last updated:** [August 13, 2021, 8:14pm UTC](https://community.deriv.com/t/allocation-of-funds/15056 "2021-08-13T20:14:27Z")

</div>

Can I have a email and a contact number where I can send proof of payment

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## [Deposit doesn't reflect](https://community.deriv.com/t/deposit-doesnt-reflect/14197)

<div class="topic-metadata">

**Author:** [@allegro-aburton-2](https://community.deriv.com/u/allegro-aburton-2)\
**Replies:** 1\
**Last updated:** [August 13, 2021, 7:42pm UTC](https://community.deriv.com/t/deposit-doesnt-reflect/14197 "2021-08-13T19:42:49Z")

</div>

I’ve noticed that deriv only answers questions tht aren’t related to “deposits not relflecting” and my guess is… they don’t have any solution to fixing the problem that’s y they are ignorinl)g our complaints

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## [Payment Agent authorisation](https://community.deriv.com/t/payment-agent-authorisation/3059)

<div class="topic-metadata">

**Author:** [@bordage-abraham-2](https://community.deriv.com/u/bordage-abraham-2)\
**Replies:** 1\
**Last updated:** [August 13, 2021, 4:31pm UTC](https://community.deriv.com/t/payment-agent-authorisation/3059 "2021-08-13T16:31:21Z")

</div>

I deposited using a payment agent but now there is a problem. Im trying to withdraw but it says im not authorised to withdraw by payment agent. Someone help kindly

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## [Fiz pedido de saque para paylivre](https://community.deriv.com/t/fiz-pedido-de-saque-para-paylivre/15039)

<div class="topic-metadata">

**Author:** [@cantoon-acorned-2](https://community.deriv.com/u/cantoon-acorned-2)\
**Replies:** 0\
**Last updated:** [August 13, 2021, 2:45pm UTC](https://community.deriv.com/t/fiz-pedido-de-saque-para-paylivre/15039 "2021-08-13T14:45:38Z")

</div>

Fiz pedeido de saque para paylivre, cai no mesmo dia.

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## [I have already withdrawn $ 146k thousands !](https://community.deriv.com/t/i-have-already-withdrawn-146k-thousands/3368)

<div class="topic-metadata">

**Author:** [@Iryna-V](https://community.deriv.com/u/Iryna-V)\
**Replies:** 12\
**Last updated:** [August 13, 2021, 4:29am UTC](https://community.deriv.com/t/i-have-already-withdrawn-146k-thousands/3368 "2021-08-13T04:29:20Z")

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My opinion ! I read the claims of many users, someone is outraged because they are waiting for more than 1-2 days for payment. some times I waited up to 5 days, but the company pays decently! Today I am grateful for a st…

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## [Deposito realizado por Airtm](https://community.deriv.com/t/deposito-realizado-por-airtm/14984)

<div class="topic-metadata">

**Author:** [@bottega-accites-2](https://community.deriv.com/u/bottega-accites-2)\
**Replies:** 0\
**Last updated:** [August 12, 2021, 10:50pm UTC](https://community.deriv.com/t/deposito-realizado-por-airtm/14984 "2021-08-12T22:50:37Z")

</div>

Good afternoon In the today I will transfer air money platform Airtm to Deriv in the section Deposit and not function but the money at not see in this page fof customer. Please attention for my resource for continue in…

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## [Deposits enquiries](https://community.deriv.com/t/deposits-enquiries/14681)

<div class="topic-metadata">

**Author:** [@bulgars-acquite-2](https://community.deriv.com/u/bulgars-acquite-2)\
**Replies:** 2\
**Last updated:** [August 12, 2021, 7:46am UTC](https://community.deriv.com/t/deposits-enquiries/14681 "2021-08-12T07:46:44Z")

</div>

Why doesn’t zingpay appear on available deposit methods list. How do i add more methods

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## [My deposit were not created](https://community.deriv.com/t/my-deposit-were-not-created/14796)

<div class="topic-metadata">

**Author:** [@chandry-acosmic-2](https://community.deriv.com/u/chandry-acosmic-2)\
**Replies:** 0\
**Last updated:** [August 10, 2021, 8:47am UTC](https://community.deriv.com/t/my-deposit-were-not-created/14796 "2021-08-10T08:47:20Z")

</div>

I have deposited 27 USD from my personal credit card but doesn’t reflect on my trading wallet

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## [Withdrawal Issue - No options shown](https://community.deriv.com/t/withdrawal-issue-no-options-shown/11168)

<div class="topic-metadata">

**Author:** [@casabas-acknown-2](https://community.deriv.com/u/casabas-acknown-2)\
**Replies:** 2\
**Last updated:** [August 9, 2021, 3:46pm UTC](https://community.deriv.com/t/withdrawal-issue-no-options-shown/11168 "2021-08-09T15:46:41Z")

</div>

I don’t see any withdrawal option. May I know the reason?

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## [Agent](https://community.deriv.com/t/agent/14692)

<div class="topic-metadata">

**Author:** [@cermets-acheron-2](https://community.deriv.com/u/cermets-acheron-2)\
**Replies:** 0\
**Last updated:** [August 9, 2021, 9:42am UTC](https://community.deriv.com/t/agent/14692 "2021-08-09T09:42:59Z")

</div>

What are the requirements to become a payment agent

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## [Retirada de fundos, foi bloqueada](https://community.deriv.com/t/retirada-de-fundos-foi-bloqueada/5149)

<div class="topic-metadata">

**Author:** [@birsles-accompt-2](https://community.deriv.com/u/birsles-accompt-2)\
**Replies:** 1\
**Last updated:** [August 7, 2021, 6:35am UTC](https://community.deriv.com/t/retirada-de-fundos-foi-bloqueada/5149 "2021-08-07T06:35:40Z")

</div>

Minha retirada de fundos foi bloqueada, e pedi para me mandar comprovante de endereço, e não está no meu nome os papeis e fica dando erro, o que fazer, queria tirar meu fundos que está na binary

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## [Sacar](https://community.deriv.com/t/sacar/14432)

<div class="topic-metadata">

**Author:** [@ashfall-acouchy-2](https://community.deriv.com/u/ashfall-acouchy-2)\
**Replies:** 0\
**Last updated:** [August 5, 2021, 4:04pm UTC](https://community.deriv.com/t/sacar/14432 "2021-08-05T16:04:43Z")

</div>

Não aparece as opções para saque

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## [Billeteras electronicas Honduras](https://community.deriv.com/t/billeteras-electronicas-honduras/14362)

<div class="topic-metadata">

**Author:** [@alveole-acquiet-2](https://community.deriv.com/u/alveole-acquiet-2)\
**Replies:** 0\
**Last updated:** [August 4, 2021, 10:23pm UTC](https://community.deriv.com/t/billeteras-electronicas-honduras/14362 "2021-08-04T22:23:25Z")

</div>

un Hondureño que trabaje con billetera electrónica que me diga cual utiliza y como lo hace?? gracias de antemano

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## [I can't withdraw using an agent which is the method I used to deposit please](https://community.deriv.com/t/i-cant-withdraw-using-an-agent-which-is-the-method-i-used-to-deposit-please/14341)

<div class="topic-metadata">

**Author:** [@ampyces-absurds-2](https://community.deriv.com/u/ampyces-absurds-2)\
**Replies:** 1\
**Last updated:** [August 4, 2021, 6:22pm UTC](https://community.deriv.com/t/i-cant-withdraw-using-an-agent-which-is-the-method-i-used-to-deposit-please/14341 "2021-08-04T18:22:11Z")

</div>

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## [Withdrawal process](https://community.deriv.com/t/withdrawal-process/6957)

<div class="topic-metadata">

**Author:** [@cetacea-acetums-2](https://community.deriv.com/u/cetacea-acetums-2)\
**Replies:** 2\
**Last updated:** [August 4, 2021, 3:05pm UTC](https://community.deriv.com/t/withdrawal-process/6957 "2021-08-04T15:05:14Z")

</div>

I deposited with the same payment agent and I was unable to submit my withdrawal request for the same payment agent… Please help!

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## [I want contact customer](https://community.deriv.com/t/i-want-contact-customer/13857)

<div class="topic-metadata">

**Author:** [@canting-acetine-2](https://community.deriv.com/u/canting-acetine-2)\
**Replies:** 1\
**Last updated:** [August 4, 2021, 8:26am UTC](https://community.deriv.com/t/i-want-contact-customer/13857 "2021-08-04T08:26:02Z")

</div>

I need to change withdrawal option before I deposit perfect money and withdrawal now I want change withdrawal and deposit advoca

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## [I have a problem my cashier option is locked I can't deposit I can even make withdrawals](https://community.deriv.com/t/i-have-a-problem-my-cashier-option-is-locked-i-cant-deposit-i-can-even-make-withdrawals/14252)

<div class="topic-metadata">

**Author:** [@bashful-acquent-2](https://community.deriv.com/u/bashful-acquent-2)\
**Replies:** 1\
**Last updated:** [August 3, 2021, 11:21pm UTC](https://community.deriv.com/t/i-have-a-problem-my-cashier-option-is-locked-i-cant-deposit-i-can-even-make-withdrawals/14252 "2021-08-03T23:21:22Z")

</div>

I have a problem my cashier option is locked I can’t deposit I can even make withdrawals

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## [Can't deposit using card](https://community.deriv.com/t/cant-deposit-using-card/8052)

<div class="topic-metadata">

**Author:** [@casbahs-accrued-2](https://community.deriv.com/u/casbahs-accrued-2)\
**Replies:** 1\
**Last updated:** [August 2, 2021, 7:11pm UTC](https://community.deriv.com/t/cant-deposit-using-card/8052 "2021-08-02T19:11:49Z")

</div>

Since yesterday, I’ve not been able to make deposit using my card. Here’s the error. We’re sorry, but you have exceeded the number of deposit transactions allowed for this payment method

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## [Deposit not reflecting in binary USD account](https://community.deriv.com/t/deposit-not-reflecting-in-binary-usd-account/1258)

<div class="topic-metadata">

**Author:** [@analgic-abseils-2](https://community.deriv.com/u/analgic-abseils-2)\
**Replies:** 12\
**Last updated:** [August 2, 2021, 1:09pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-binary-usd-account/1258 "2021-08-02T13:09:08Z")

</div>

I deposited 51$ in my account today but it has not reflected and money have been debited from my bank… please do something about it because that was my last money in my account… reverse the money or credit my binary acco…

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## [Saque desabilitado](https://community.deriv.com/t/saque-desabilitado/14051)

<div class="topic-metadata">

**Author:** [@augerer-acinose-2](https://community.deriv.com/u/augerer-acinose-2)\
**Replies:** 0\
**Last updated:** [August 1, 2021, 4:40pm UTC](https://community.deriv.com/t/saque-desabilitado/14051 "2021-08-01T16:40:54Z")

</div>

Olá, não consigo realizar saques, pois consta que esta desabilitado, sendo que, já foram enviados meu documento de identificação e comprovante de residência. Solicito que resolvam esse problema. grato, Nilton de Arauj…

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## [Can't withdraw through my payment agent](https://community.deriv.com/t/cant-withdraw-through-my-payment-agent/1934)

<div class="topic-metadata">

**Author:** [@balatte-academe-2](https://community.deriv.com/u/balatte-academe-2)\
**Replies:** 8\
**Last updated:** [July 30, 2021, 3:02pm UTC](https://community.deriv.com/t/cant-withdraw-through-my-payment-agent/1934 "2021-07-30T15:02:37Z")

</div>

I tried withdrawin my fund through my payment agent but it’s saying I have not been authenticate through payment agent for withdrawal

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## [Comment déposer de l'argent a partir de perfect Money](https://community.deriv.com/t/comment-deposer-de-largent-a-partir-de-perfect-money/13871)

<div class="topic-metadata">

**Author:** [@clinker-aclinic-2](https://community.deriv.com/u/clinker-aclinic-2)\
**Replies:** 0\
**Last updated:** [July 30, 2021, 2:25am UTC](https://community.deriv.com/t/comment-deposer-de-largent-a-partir-de-perfect-money/13871 "2021-07-30T02:25:53Z")

</div>

Je n’arrive n’arrive pas à charger mon compte a partir de perfect Money pour débuter le trading.

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## [MEU DINHEIRO JA FOI DESCONTADO MAIS NAO CHEGOU..](https://community.deriv.com/t/meu-dinheiro-ja-foi-descontado-mais-nao-chegou/13853)

<div class="topic-metadata">

**Author:** [@bardlet-acquent-2](https://community.deriv.com/u/bardlet-acquent-2)\
**Replies:** 1\
**Last updated:** [July 29, 2021, 8:12pm UTC](https://community.deriv.com/t/meu-dinheiro-ja-foi-descontado-mais-nao-chegou/13853 "2021-07-29T20:12:04Z")

</div>

A POUCO TEMPO FIZ UMA SOLICITACAO DE SAQUE, O MESMO JA FOI DESCONTADO MAIS AINDA NAO CHEGOU PARA O APP DA PAYLIVRE, OQUE EU FAÇO??

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## [Deposit says I have reach the attempt](https://community.deriv.com/t/deposit-says-i-have-reach-the-attempt/11811)

<div class="topic-metadata">

**Author:** [@aurigal-acolyth-2](https://community.deriv.com/u/aurigal-acolyth-2)\
**Replies:** 4\
**Last updated:** [July 27, 2021, 6:43am UTC](https://community.deriv.com/t/deposit-says-i-have-reach-the-attempt/11811 "2021-07-27T06:43:39Z")

</div>

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## [Cashier](https://community.deriv.com/t/cashier/13661)

<div class="topic-metadata">

**Author:** [@aniseed-acoasma-2](https://community.deriv.com/u/aniseed-acoasma-2)\
**Replies:** 0\
**Last updated:** [July 26, 2021, 9:54pm UTC](https://community.deriv.com/t/cashier/13661 "2021-07-26T21:54:23Z")

</div>

Please help. My cashier has been blocked for over a week now .

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## [Transfer](https://community.deriv.com/t/transfer/13652)

<div class="topic-metadata">

**Author:** [@accends-acnodes-2](https://community.deriv.com/u/accends-acnodes-2)\
**Replies:** 0\
**Last updated:** [July 26, 2021, 6:24pm UTC](https://community.deriv.com/t/transfer/13652 "2021-07-26T18:24:52Z")

</div>

How do i add a bank detail when doing withdrawal

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## [Não caiu na conta](https://community.deriv.com/t/nao-caiu-na-conta/13611)

<div class="topic-metadata">

**Author:** [@alehoof-aconine-2](https://community.deriv.com/u/alehoof-aconine-2)\
**Replies:** 0\
**Last updated:** [July 26, 2021, 12:37pm UTC](https://community.deriv.com/t/nao-caiu-na-conta/13611 "2021-07-26T12:37:20Z")

</div>

Fiz um depósito e ainda não caiu na minha conta binary

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## [não consigo retirar...](https://community.deriv.com/t/nao-consigo-retirar/13276)

<div class="topic-metadata">

**Author:** [@cathode-acorned-2](https://community.deriv.com/u/cathode-acorned-2)\
**Replies:** 2\
**Last updated:** [July 24, 2021, 10:46am UTC](https://community.deriv.com/t/nao-consigo-retirar/13276 "2021-07-24T10:46:59Z")

</div>

usei o método de deposito vai pix mais não aparece nenhuma opção de retirada oque eu faço?

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