# Payments & Transactions

**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=4

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 5

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## [withdrawal inquiry](https://community.deriv.com/t/withdrawal-inquiry/86905)

<div class="topic-metadata">

**Author:** [@aloetic-airward-2](https://community.deriv.com/u/aloetic-airward-2)\
**Replies:** 1\
**Last updated:** [May 27, 2024, 9:12pm UTC](https://community.deriv.com/t/withdrawal-inquiry/86905 "2024-05-27T21:12:03Z")

</div>

what is the maximum amount i can withdraw from my deriv account using VISA card?

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## [What's best way to make withdrawals in the Philippines?](https://community.deriv.com/t/whats-best-way-to-make-withdrawals-in-the-philippines/47314)

<div class="topic-metadata">

**Author:** [@abiders-affears-2](https://community.deriv.com/u/abiders-affears-2)\
**Replies:** 3\
**Last updated:** [May 21, 2024, 8:35am UTC](https://community.deriv.com/t/whats-best-way-to-make-withdrawals-in-the-philippines/47314 "2024-05-21T08:35:25Z")

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Hi guys, I was able to make a deposit using my visa card. everything went well. However, i tried to make a sample withdrawal, and tech says visa withdrawal is restricted in the Philippines. Any suggestions how to reso…

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## [Poor Withdrawal timeframe](https://community.deriv.com/t/poor-withdrawal-timeframe/86707)

<div class="topic-metadata">

**Author:** [@bitcoin-agonium-2](https://community.deriv.com/u/bitcoin-agonium-2)\
**Replies:** 7\
**Last updated:** [April 29, 2024, 11:27am UTC](https://community.deriv.com/t/poor-withdrawal-timeframe/86707 "2024-04-29T11:27:47Z")

</div>

Withdrawal on deriv started sound like way of scamming people, this is the 5th days of my withdrawals nothing reflect on my account now I talk to their customers service their responses are very poor after that they clai…

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## [I made a transfer from mt5 to my deriv account the money left my mt5 but isn't reflecting on my deriv](https://community.deriv.com/t/i-made-a-transfer-from-mt5-to-my-deriv-account-the-money-left-my-mt5-but-isnt-reflecting-on-my-deriv/86747)

<div class="topic-metadata">

**Author:** [@bendlet-advance-2](https://community.deriv.com/u/bendlet-advance-2)\
**Replies:** 1\
**Last updated:** [May 1, 2024, 6:44am UTC](https://community.deriv.com/t/i-made-a-transfer-from-mt5-to-my-deriv-account-the-money-left-my-mt5-but-isnt-reflecting-on-my-deriv/86747 "2024-05-01T06:44:52Z")

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I made I transfer from my MT5 to my deriv main account…the money left my MT5 but isn’t reflecting on my deriv…what could be the issue

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## [I want to change my withdrawal payment method](https://community.deriv.com/t/i-want-to-change-my-withdrawal-payment-method/49873)

<div class="topic-metadata">

**Author:** [@bonnwis-adoulie-2](https://community.deriv.com/u/bonnwis-adoulie-2)\
**Replies:** 15\
**Last updated:** [April 23, 2024, 9:50am UTC](https://community.deriv.com/t/i-want-to-change-my-withdrawal-payment-method/49873 "2024-04-23T09:50:44Z")

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Please I can’t withdraw through LTC, I have been withdrawing and depositing in my account through P2P and it has been banned in my country Nigeria . please help me out on how I can withdraw?

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## [Credit/Debit Card for Russia Disabled](https://community.deriv.com/t/credit-debit-card-for-russia-disabled/27764)

<div class="topic-metadata">

**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 0\
**Last updated:** [March 11, 2022, 10:02am UTC](https://community.deriv.com/t/credit-debit-card-for-russia-disabled/27764 "2022-03-11T10:02:37Z")

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Hi Deriv Community Members, Due to the card processor limitation, the credit/debit cards for Russia are currently not offered as an option for the deposit and withdrawal. Thus, we would suggest you to use other alterna…

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## [P2P Scam](https://community.deriv.com/t/p2p-scam/86712)

<div class="topic-metadata">

**Author:** [@cantrip-agamous-2](https://community.deriv.com/u/cantrip-agamous-2)\
**Replies:** 2\
**Last updated:** [April 20, 2024, 4:34pm UTC](https://community.deriv.com/t/p2p-scam/86712 "2024-04-20T16:34:00Z")

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I was scammed on p2p platform. Escalated there telling me there can’t assist me. What kind of service are you running here ? Is this platform working with scammers? Will be posting to a public platform on this experien…

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## [pending commission payments for 2 consecutive months](https://community.deriv.com/t/pending-commission-payments-for-2-consecutive-months/86104)

<div class="topic-metadata">

**Author:** [@bruchus-abtruse-2](https://community.deriv.com/u/bruchus-abtruse-2)\
**Replies:** 3\
**Last updated:** [April 17, 2024, 4:38am UTC](https://community.deriv.com/t/pending-commission-payments-for-2-consecutive-months/86104 "2024-04-17T04:38:28Z")

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I have been waiting for 2 months in a row for my commission to be paid by Deriv but until now I still haven’t received my payment rights. I was informed by the state manager that it would be paid on April 10, but in fact…

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## [Uncredited deposit with bank UPI](https://community.deriv.com/t/uncredited-deposit-with-bank-upi/86659)

<div class="topic-metadata">

**Author:** [@anthems-abrased-2](https://community.deriv.com/u/anthems-abrased-2)\
**Replies:** 1\
**Last updated:** [April 16, 2024, 11:19am UTC](https://community.deriv.com/t/uncredited-deposit-with-bank-upi/86659 "2024-04-16T11:19:14Z")

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I’ve tried to add funds via Bank UPI and the money has been deducted from my bank account, but my Deriv account hasn’t been credited and it has been more than 42 days now. I’ve logged a ticket, but your livechat as well …

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## [USDT, LTC & USDC deposit/ withdrawal network fees](https://community.deriv.com/t/usdt-ltc-usdc-deposit-withdrawal-network-fees/30475)

<div class="topic-metadata">

**Author:** [@cathole-agnatha-1](https://community.deriv.com/u/cathole-agnatha-1)\
**Replies:** 5\
**Last updated:** [April 13, 2024, 7:04am UTC](https://community.deriv.com/t/usdt-ltc-usdc-deposit-withdrawal-network-fees/30475 "2024-04-13T07:04:12Z")

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Hello, I am new to Deriv platform and I want to make a deposit into my account. Does anyone know the network that Deriv requires to Deposit/Withdraw into USDT (Tether Omini), USD Coin (USDC), and LTC (Litecoin)? \*Am i…

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## [Mistakenly Transferred USD to "Deriv Services Ltd" PM account](https://community.deriv.com/t/mistakenly-transferred-usd-to-deriv-services-ltd-pm-account/40893)

<div class="topic-metadata">

**Author:** [@broiler-adpress-2](https://community.deriv.com/u/broiler-adpress-2)\
**Replies:** 1\
**Last updated:** [December 13, 2022, 3:49am UTC](https://community.deriv.com/t/mistakenly-transferred-usd-to-deriv-services-ltd-pm-account/40893 "2022-12-13T03:49:27Z")

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One of my friend who is new to use Perfect Money and deriv + MT5 has mistakenly transferred USD from Perfect Money to U5533625 (Deriv Services Ltd) while she was trying to transfer into deriv for derived SVG. So how can …

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## [Unclaimed 10$ Withdrawal](https://community.deriv.com/t/unclaimed-10-withdrawal/84815)

<div class="topic-metadata">

**Author:** [@alcyone-acetums-2](https://community.deriv.com/u/alcyone-acetums-2)\
**Replies:** 1\
**Last updated:** [April 1, 2024, 3:47pm UTC](https://community.deriv.com/t/unclaimed-10-withdrawal/84815 "2024-04-01T15:47:37Z")

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Payment Agent: Unclaimed 10$ Withdrawal Almost 1 month (11/03/2024) now that An Unknown person made a withdrawal of 10$ into my Payment agent account The person refused to message me on all my platforms to drop his det…

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## [P2p payment not verified](https://community.deriv.com/t/p2p-payment-not-verified/39219)

<div class="topic-metadata">

**Author:** [@advoyer-adipsin-2](https://community.deriv.com/u/advoyer-adipsin-2)\
**Replies:** 1\
**Last updated:** [November 11, 2022, 6:07am UTC](https://community.deriv.com/t/p2p-payment-not-verified/39219 "2022-11-11T06:07:55Z")

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Hi I just bought from someone and sent the money but they are not verifying. I’ve tried reaching them but they are not picking calls

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## [Deposit using Help2Pay Bank Transfer not Successful](https://community.deriv.com/t/deposit-using-help2pay-bank-transfer-not-successful/84077)

<div class="topic-metadata">

**Author:** [@affrays-airling-2](https://community.deriv.com/u/affrays-airling-2)\
**Replies:** 1\
**Last updated:** [March 26, 2024, 5:39pm UTC](https://community.deriv.com/t/deposit-using-help2pay-bank-transfer-not-successful/84077 "2024-03-26T17:39:54Z")

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The deposit I made on Deriv using Help2Pay was not successful in spite it was successfully debited from my Bank of Philippine Island (BPI) account. Further investigation showed that the funds was transferred to another a…

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## [Withdrawal (payment agent)](https://community.deriv.com/t/withdrawal-payment-agent/83779)

<div class="topic-metadata">

**Author:** [@agnatic-aflaunt-2](https://community.deriv.com/u/agnatic-aflaunt-2)\
**Replies:** 1\
**Last updated:** [March 25, 2024, 2:37am UTC](https://community.deriv.com/t/withdrawal-payment-agent/83779 "2024-03-25T02:37:45Z")

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My Payment method when I first deposited was skrill and i lost rhe funds…now I made another transaction through Payment agent but I was told I have to withdraw the equivalent amount deposited from skrill earlier. As it…

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## [Commissions Earn Still Not Paying](https://community.deriv.com/t/commissions-earn-still-not-paying/83566)

<div class="topic-metadata">

**Author:** [@bruchus-abtruse-2](https://community.deriv.com/u/bruchus-abtruse-2)\
**Replies:** 3\
**Last updated:** [March 22, 2024, 6:21am UTC](https://community.deriv.com/t/commissions-earn-still-not-paying/83566 "2024-03-22T06:21:15Z")

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I have been waiting to received commission earn Feb 2024 and contact to live chat periodically, but there is no clarity there. A ticket on email has also been created but there has been no response at all. Is this the be…

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## [deposit](https://community.deriv.com/t/deposit/523)

<div class="topic-metadata">

**Author:** [@camused-acaudal-2](https://community.deriv.com/u/camused-acaudal-2)\
**Replies:** 12\
**Last updated:** [March 18, 2024, 4:49am UTC](https://community.deriv.com/t/deposit/523 "2024-03-18T04:49:58Z")

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MY DEPOSIT IS STILL NOT REFLECTING ON MY BINARY ACCOUNT, PLEASE HELP

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## [desposit](https://community.deriv.com/t/desposit/33741)

<div class="topic-metadata">

**Author:** [@amygdal-adjusts-2](https://community.deriv.com/u/amygdal-adjusts-2)\
**Replies:** 3\
**Last updated:** [March 18, 2024, 4:01am UTC](https://community.deriv.com/t/desposit/33741 "2024-03-18T04:01:10Z")

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i made my deposit 2hrs ago but till now i havent seen money on my account

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## [P2P Merchant Account](https://community.deriv.com/t/p2p-merchant-account/82020)

<div class="topic-metadata">

**Author:** [@TamilMani-Exchange](https://community.deriv.com/u/TamilMani-Exchange)\
**Replies:** 3\
**Last updated:** [March 15, 2024, 10:07am UTC](https://community.deriv.com/t/p2p-merchant-account/82020 "2024-03-15T10:07:07Z")

</div>

High Volume P2P User Account to P2P Merchant Upgrade, it’s Creating Positive in P2P user New P2P User easy lossing money in Scam P2P AD , Scammer selling low price and buying High price so New P2P User is Easy Placing …

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## [My withdrawal is taking very long. Please any help or guidance?](https://community.deriv.com/t/my-withdrawal-is-taking-very-long-please-any-help-or-guidance/82562)

<div class="topic-metadata">

**Author:** [@chilled-alumium-1](https://community.deriv.com/u/chilled-alumium-1)\
**Replies:** 1\
**Last updated:** [March 12, 2024, 8:45pm UTC](https://community.deriv.com/t/my-withdrawal-is-taking-very-long-please-any-help-or-guidance/82562 "2024-03-12T20:45:15Z")

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Hi good day, I requested to withdraw some funds from my live trading account. It’s a decent amount I request to my TRX wallet on Bybit. Last week, March 3rd Saturday morning I made the request. Got the email saying that …

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## [Deriv p2p issue](https://community.deriv.com/t/deriv-p2p-issue/82115)

<div class="topic-metadata">

**Author:** [@ambalam-agelast-2](https://community.deriv.com/u/ambalam-agelast-2)\
**Replies:** 1\
**Last updated:** [March 7, 2024, 6:46am UTC](https://community.deriv.com/t/deriv-p2p-issue/82115 "2024-03-07T06:46:49Z")

</div>

We had applied for p2p but we had not received the payment and our bill had been dispatched. Deriv told us that our funds will be returned within 6 hours but it has been 8 hours and our funds have not been received bac…

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## [cashier lock](https://community.deriv.com/t/cashier-lock/19728)

<div class="topic-metadata">

**Author:** [@alogism-acrobat-2](https://community.deriv.com/u/alogism-acrobat-2)\
**Replies:** 12\
**Last updated:** [February 27, 2024, 2:07pm UTC](https://community.deriv.com/t/cashier-lock/19728 "2024-02-27T14:07:12Z")

</div>

My Account cashier lock. after i will Upload verification document and now “Deposits and withdrawals have been disabled on your account. Please check your email for more details.” this one showing binary Account.

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## [My payment is in under despute why?](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527)

<div class="topic-metadata">

**Author:** [@bedless-actinic-2](https://community.deriv.com/u/bedless-actinic-2)\
**Replies:** 9\
**Last updated:** [February 21, 2024, 8:38am UTC](https://community.deriv.com/t/my-payment-is-in-under-despute-why/27527 "2024-02-21T08:38:57Z")

</div>

Buyers doesn’t sent amount to me he sent to someone. He did anilkumar2@ybl instead of nanilkumar2@ybl. He sent to wrong guy now he is asking me to release. I want my money back. Neither he is not going to bank regard…

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## [Not diposit money in account](https://community.deriv.com/t/not-diposit-money-in-account/79753)

<div class="topic-metadata">

**Author:** [@ceasing-acratia-2](https://community.deriv.com/u/ceasing-acratia-2)\
**Replies:** 1\
**Last updated:** [February 19, 2024, 3:32pm UTC](https://community.deriv.com/t/not-diposit-money-in-account/79753 "2024-02-19T15:32:29Z")

</div>

Payment not deposit money in account

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## [Lewismurithi](https://community.deriv.com/t/lewismurithi/71598)

<div class="topic-metadata">

**Author:** [@amenest-aiblins-2](https://community.deriv.com/u/amenest-aiblins-2)\
**Replies:** 4\
**Last updated:** [February 18, 2024, 11:35pm UTC](https://community.deriv.com/t/lewismurithi/71598 "2024-02-18T23:35:27Z")

</div>

Okay my name is Lewis my mt5 he has a problem after trying to deposit but he continuing refusing to deposit so if there is a problem please I hope you can help me to recover my problem I’m not a thief please help me

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## [my cashier lock how unlock this](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800)

<div class="topic-metadata">

**Author:** [@budwood-acrasia-2](https://community.deriv.com/u/budwood-acrasia-2)\
**Replies:** 17\
**Last updated:** [February 18, 2024, 5:55am UTC](https://community.deriv.com/t/my-cashier-lock-how-unlock-this/16800 "2024-02-18T05:55:35Z")

</div>

place help me :pray: :pray: :pray: :pray: :pray: :pray: :pray:

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## [Withdrawal Help](https://community.deriv.com/t/withdrawal-help/73947)

<div class="topic-metadata">

**Author:** [@bogyism-abubble-2](https://community.deriv.com/u/bogyism-abubble-2)\
**Replies:** 1\
**Last updated:** [February 18, 2024, 3:50am UTC](https://community.deriv.com/t/withdrawal-help/73947 "2024-02-18T03:50:27Z")

</div>

Hi there I am new, so please correct me if I have placed this the wrong place. I used my Visa Card to deposit money to Deriv to trade Synthetics, Then decided to withdraw my profits but it was declined with this messag…

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## [How to withdraw eusdt to Binance BNB coin](https://community.deriv.com/t/how-to-withdraw-eusdt-to-binance-bnb-coin/79220)

<div class="topic-metadata">

**Author:** [@alnager-agrafes-2](https://community.deriv.com/u/alnager-agrafes-2)\
**Replies:** 1\
**Last updated:** [February 16, 2024, 3:11am UTC](https://community.deriv.com/t/how-to-withdraw-eusdt-to-binance-bnb-coin/79220 "2024-02-16T03:11:42Z")

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Hi! I triedto withdrew eUSDT to Binance via m USDT Binance Wallet (ERC20), but I received an email form Deriv that since I had deposited the money from Binance using BNB Coins, I should withdraw it in the same BNB coin. …

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## [Why is etherium withdraw is not going through?](https://community.deriv.com/t/why-is-etherium-withdraw-is-not-going-through/5481)

<div class="topic-metadata">

**Author:** [@byronic-accedes-2](https://community.deriv.com/u/byronic-accedes-2)\
**Replies:** 3\
**Last updated:** [January 20, 2022, 5:21am UTC](https://community.deriv.com/t/why-is-etherium-withdraw-is-not-going-through/5481 "2022-01-20T05:21:14Z")

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I’ve use like 3 addreses to withdraw to my wallet, but it keeps on pending. Please I wanna know if it’s my wallet or Deriv. I’ll like to know if I can use LUNO blockhain, and smooth time to make withdrawal please. Thank…

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## [visa card rejected on my first withdraw](https://community.deriv.com/t/visa-card-rejected-on-my-first-withdraw/44563)

<div class="topic-metadata">

**Author:** [@butment-aethusa-2](https://community.deriv.com/u/butment-aethusa-2)\
**Replies:** 2\
**Last updated:** [February 6, 2024, 8:46pm UTC](https://community.deriv.com/t/visa-card-rejected-on-my-first-withdraw/44563 "2024-02-06T20:46:13Z")

</div>

Withdrawal: i deposited money using visa card the traded and after i wanted to with draw my $10 profit but it was rejected and they told me to withdraw only exactly $10 that i had deposited using card then i try using ot…

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