# Payments & Transactions

**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=5

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 6

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## [p2p sell ad](https://community.deriv.com/t/p2p-sell-ad/72325)

<div class="topic-metadata">

**Author:** [@buffone-acerval-2](https://community.deriv.com/u/buffone-acerval-2)\
**Replies:** 1\
**Last updated:** [January 23, 2024, 8:45pm UTC](https://community.deriv.com/t/p2p-sell-ad/72325 "2024-01-23T20:45:09Z")

</div>

This ad is not listed on Buy/Sell because its minimum order is higher than your Deriv P2P available balance yet I have enough p2p balance

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## [Deriv P2P scam](https://community.deriv.com/t/deriv-p2p-scam/61178)

<div class="topic-metadata">

**Author:** [@altumal-aflower-2](https://community.deriv.com/u/altumal-aflower-2)\
**Replies:** 4\
**Last updated:** [January 23, 2024, 4:24am UTC](https://community.deriv.com/t/deriv-p2p-scam/61178 "2024-01-23T04:24:28Z")

</div>

I am trying to sell my USD via Deriv P2P, after place the order. the Buyer is sending a message like this "You know I linked my account with the deriv support,the moment a customer placed an order, they deduct the payme…

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## [Deposit via unsupported network](https://community.deriv.com/t/deposit-via-unsupported-network/48713)

<div class="topic-metadata">

**Author:** [@azactam-affined-2](https://community.deriv.com/u/azactam-affined-2)\
**Replies:** 4\
**Last updated:** [January 16, 2024, 8:14am UTC](https://community.deriv.com/t/deposit-via-unsupported-network/48713 "2024-01-16T08:14:54Z")

</div>

I made a mistake and transfer from Binance using an unsupported network. I reached out via liveChat, but the support guy was not of any help and didn’t provide any useful information beyond the script they’re told to use…

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## [Deriv P2P withdrawal/agents](https://community.deriv.com/t/deriv-p2p-withdrawal-agents/71852)

<div class="topic-metadata">

**Author:** [@bardism-agouara-2](https://community.deriv.com/u/bardism-agouara-2)\
**Replies:** 1\
**Last updated:** [January 11, 2024, 5:32pm UTC](https://community.deriv.com/t/deriv-p2p-withdrawal-agents/71852 "2024-01-11T17:32:33Z")

</div>

I was reading the deriv rules on pdf and one rule stated that , if one deposits money on deriv via P2P they can only withdraw their money via P2P . Why is that so? Or can I still withdraw profits via payment agents

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## [widrawal](https://community.deriv.com/t/widrawal/71742)

<div class="topic-metadata">

**Author:** [@astoned-accrete-2](https://community.deriv.com/u/astoned-accrete-2)\
**Replies:** 3\
**Last updated:** [January 10, 2024, 6:01am UTC](https://community.deriv.com/t/widrawal/71742 "2024-01-10T06:01:48Z")

</div>

so assuming I used bit coin for the first transaction which was$100 and it blow the account. this time if i load the account with credit card, can i redraw using the credit card as i was told I have to first redraw $100 …

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## [Deriv P2P mobile app guide- raising dispute](https://community.deriv.com/t/deriv-p2p-mobile-app-guide-raising-dispute/70595)

<div class="topic-metadata">

**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [December 6, 2023, 8:12am UTC](https://community.deriv.com/t/deriv-p2p-mobile-app-guide-raising-dispute/70595 "2023-12-06T08:12:28Z")

</div>

Hello Deriv Community, You will be able to raise a dispute from your P2P mobile app Raising a Dispute 1. To raise a dispute, you may click the “Complain” button. However, this button will only appear 1 hour after the…

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## [I've not received my withdrawal](https://community.deriv.com/t/ive-not-received-my-withdrawal/70539)

<div class="topic-metadata">

**Author:** [@alemana-acritol-2](https://community.deriv.com/u/alemana-acritol-2)\
**Replies:** 3\
**Last updated:** [December 10, 2023, 7:53am UTC](https://community.deriv.com/t/ive-not-received-my-withdrawal/70539 "2023-12-10T07:53:39Z")

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I have placed ba withdrawal for $15 in ltc and I’ve still not received anything to my wallet.Withdrawal almost an hour ago

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## [PENDING BITCOIN WITHDRAWAL](https://community.deriv.com/t/pending-bitcoin-withdrawal/1049)

<div class="topic-metadata">

**Author:** [@adediranajibade](https://community.deriv.com/u/adediranajibade)\
**Replies:** 20\
**Last updated:** [October 15, 2021, 1:12am UTC](https://community.deriv.com/t/pending-bitcoin-withdrawal/1049 "2021-10-15T01:12:24Z")

</div>

Please why cant i withdraw BTC from my account. It keeps saying pending.

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## [comussion on ib](https://community.deriv.com/t/comussion-on-ib/70589)

<div class="topic-metadata">

**Author:** [@bespete-afreets-2](https://community.deriv.com/u/bespete-afreets-2)\
**Replies:** 0\
**Last updated:** [December 6, 2023, 3:42am UTC](https://community.deriv.com/t/comussion-on-ib/70589 "2023-12-06T03:42:08Z")

</div>

how to receive old comussionon deriv ib

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## [Transfer money from MT5 to Deriv doesn’t appear](https://community.deriv.com/t/transfer-money-from-mt5-to-deriv-doesn-t-appear/67878)

<div class="topic-metadata">

**Author:** [@balmily-agrafes-2](https://community.deriv.com/u/balmily-agrafes-2)\
**Replies:** 6\
**Last updated:** [November 28, 2023, 10:02am UTC](https://community.deriv.com/t/transfer-money-from-mt5-to-deriv-doesn-t-appear/67878 "2023-11-28T10:02:59Z")

</div>

Transfer money from MT5 to Deriv doesn’t appear

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## [Deposit uncredited](https://community.deriv.com/t/deposit-uncredited/69354)

<div class="topic-metadata">

**Author:** [@byrooms-aground-2](https://community.deriv.com/u/byrooms-aground-2)\
**Replies:** 1\
**Last updated:** [November 19, 2023, 3:39am UTC](https://community.deriv.com/t/deposit-uncredited/69354 "2023-11-19T03:39:19Z")

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I made my deposit 35 HOURS ago through crypto usdc, until now it has not been credited to my deriv account. I communicate with the chat but the gap is always the same. When you read in the deposits part of the derivative…

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## [Deposito Tarjeta Débito](https://community.deriv.com/t/deposito-tarjeta-debito/38285)

<div class="topic-metadata">

**Author:** [@TremorEc](https://community.deriv.com/u/TremorEc)\
**Replies:** 5\
**Last updated:** [October 31, 2023, 6:41am UTC](https://community.deriv.com/t/deposito-tarjeta-debito/38285 "2023-10-31T06:41:23Z")

</div>

Saludos … Tengo un problema al momento de hacer un depósito por medio de tarjeta débito, la transacción me rebotó en algunas ocasiones y ahora me informa un bloqueo del medio de depósito. Necesito ayuda.

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## [Payment Agent Activation](https://community.deriv.com/t/payment-agent-activation/27226)

<div class="topic-metadata">

**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 3\
**Last updated:** [October 28, 2023, 5:30pm UTC](https://community.deriv.com/t/payment-agent-activation/27226 "2023-10-28T17:30:21Z")

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Hi Deriv Community Members, Good day For the Payment agent activation Did you use the same method to deposit (payment agent)? If yes, you should be able to withdraw using the same method. We always encourage our cli…

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## [Deposited into a wrong CR](https://community.deriv.com/t/deposited-into-a-wrong-cr/67164)

<div class="topic-metadata">

**Author:** [@adverbs-aburban-2](https://community.deriv.com/u/adverbs-aburban-2)\
**Replies:** 1\
**Last updated:** [October 27, 2023, 11:06am UTC](https://community.deriv.com/t/deposited-into-a-wrong-cr/67164 "2023-10-27T11:06:28Z")

</div>

I have a query about a deposit i made

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## [how to block a buyer in deriv p2p](https://community.deriv.com/t/how-to-block-a-buyer-in-deriv-p2p/63927)

<div class="topic-metadata">

**Author:** [@biltong-agnames-2](https://community.deriv.com/u/biltong-agnames-2)\
**Replies:** 1\
**Last updated:** [September 27, 2023, 8:44am UTC](https://community.deriv.com/t/how-to-block-a-buyer-in-deriv-p2p/63927 "2023-09-27T08:44:11Z")

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How do I block a buyer in derive p2p, he has tried scamming me several times.

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## [Deriv P2P balance is not showing](https://community.deriv.com/t/deriv-p2p-balance-is-not-showing/50504)

<div class="topic-metadata">

**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Replies:** 0\
**Last updated:** [March 22, 2023, 2:33am UTC](https://community.deriv.com/t/deriv-p2p-balance-is-not-showing/50504 "2023-03-22T02:33:30Z")

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Deriv P2P Balance We’d like to inform you that in order for your funds to be reflected in your P2P balance, you need to make a deposit via our P2P system. To check your P2P balance and subsequently withdraw funds thr…

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## [withdraw via local agent](https://community.deriv.com/t/withdraw-via-local-agent/63395)

<div class="topic-metadata">

**Author:** [@aplitic-agneaux-2](https://community.deriv.com/u/aplitic-agneaux-2)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 4:20pm UTC](https://community.deriv.com/t/withdraw-via-local-agent/63395 "2023-09-12T16:20:57Z")

</div>

hello, I receive this message when i was trying to withdraw through Agent “It seems you’ve not taken full advantage of our trading facilities with the deposit you’ve made. Before we can enable you to make a withdrawal v…

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## [Deriv refusing to solve my query](https://community.deriv.com/t/deriv-refusing-to-solve-my-query/63371)

<div class="topic-metadata">

**Author:** [@bubbles-accosts-2](https://community.deriv.com/u/bubbles-accosts-2)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 8:54am UTC](https://community.deriv.com/t/deriv-refusing-to-solve-my-query/63371 "2023-09-12T08:54:33Z")

</div>

I’m unhappy with the broker. I’ve been trading with deriv for years and now I have an issue and they refuse to help me and take accountability for an error on their side. On the first friday of August. I deposited $10. …

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## [Error por CUPR y RFC](https://community.deriv.com/t/error-por-cupr-y-rfc/63129)

<div class="topic-metadata">

**Author:** [@chunner-addable-2](https://community.deriv.com/u/chunner-addable-2)\
**Replies:** 6\
**Last updated:** [September 10, 2023, 5:14am UTC](https://community.deriv.com/t/error-por-cupr-y-rfc/63129 "2023-09-10T05:14:47Z")

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Withdrawal Estoy intentando retirar y la pagina me arroja un error donde menciona que se “coloque el CURP / RFC de forma correcta”, la información desde un principio la integro de forma correcta y aun así vuelve a repet…

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## [Error con CURP o RFC](https://community.deriv.com/t/error-con-curp-o-rfc/63130)

<div class="topic-metadata">

**Author:** [@chunner-addable-2](https://community.deriv.com/u/chunner-addable-2)\
**Replies:** 1\
**Last updated:** [September 5, 2023, 2:15pm UTC](https://community.deriv.com/t/error-con-curp-o-rfc/63130 "2023-09-05T14:15:03Z")

</div>

Withdrawal Estoy intentando retirar y la pagina me arroja un error donde menciona que se “coloque el CURP / RFC de forma correcta”, la información desde un principio la integro de forma correcta y aun así vuelve a repet…

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## [Error de colocar de forma correcta el CURP / RFC](https://community.deriv.com/t/error-de-colocar-de-forma-correcta-el-curp-rfc/63128)

<div class="topic-metadata">

**Author:** [@chunner-addable-2](https://community.deriv.com/u/chunner-addable-2)\
**Replies:** 1\
**Last updated:** [September 5, 2023, 2:14pm UTC](https://community.deriv.com/t/error-de-colocar-de-forma-correcta-el-curp-rfc/63128 "2023-09-05T14:14:14Z")

</div>

Estoy intentando retirar y la pagina me arroja un error donde menciona que se “coloque el CURP / RFC de forma correcta”, la información desde un principio la integro de forma correcta y aun así vuelve a repetir el mismo …

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## [Deriv P2P Daily Buy/Sell Limit](https://community.deriv.com/t/deriv-p2p-daily-buy-sell-limit/62801)

<div class="topic-metadata">

**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Replies:** 0\
**Last updated:** [August 27, 2023, 7:44am UTC](https://community.deriv.com/t/deriv-p2p-daily-buy-sell-limit/62801 "2023-08-27T07:44:06Z")

</div>

Dear Community Members, Do you want to increase your Deriv P2P limit? Then this article is for you. The daily turnover limit will now be increased automatically once your account meets the criteria. To increase your c…

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## [Deriv P2P User Rating](https://community.deriv.com/t/deriv-p2p-user-rating/62798)

<div class="topic-metadata">

**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Replies:** 0\
**Last updated:** [August 27, 2023, 6:47am UTC](https://community.deriv.com/t/deriv-p2p-user-rating/62798 "2023-08-27T06:47:12Z")

</div>

Dear Community Members, We now have a new Deriv P2P feature which is the user rating. Deriv P2P user rating is a system for the Deriv P2P order counterparty to rate their transaction experience with you upon completing …

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## [Funds not credited to account after being transferred from the wallet](https://community.deriv.com/t/funds-not-credited-to-account-after-being-transferred-from-the-wallet/62500)

<div class="topic-metadata">

**Author:** [@bubbles-accosts-2](https://community.deriv.com/u/bubbles-accosts-2)\
**Replies:** 6\
**Last updated:** [August 27, 2023, 3:26am UTC](https://community.deriv.com/t/funds-not-credited-to-account-after-being-transferred-from-the-wallet/62500 "2023-08-27T03:26:57Z")

</div>

I’ve been explaining the same story for two weeks straight and it is truly frustrating because nobody wants to help me. On the first friday of of the month, I deposited $10. My account blew and then I deposited another …

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## [We could not proccess your witdraw request ):](https://community.deriv.com/t/we-could-not-proccess-your-witdraw-request/62661)

<div class="topic-metadata">

**Author:** [@alsoone-agapeic-2](https://community.deriv.com/u/alsoone-agapeic-2)\
**Replies:** 1\
**Last updated:** [August 23, 2023, 11:19am UTC](https://community.deriv.com/t/we-could-not-proccess-your-witdraw-request/62661 "2023-08-23T11:19:44Z")

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I am currently experiencing a challenge that has left me somewhat overwhelmed. As a developer of trading software, I have successfully provided derivative trading solutions to over 600 clients, all of whom have well-fund…

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## [Livechat support isn't working and I need a customer care to speak with please.](https://community.deriv.com/t/livechat-support-isnt-working-and-i-need-a-customer-care-to-speak-with-please/49886)

<div class="topic-metadata">

**Author:** [@bonnwis-adoulie-2](https://community.deriv.com/u/bonnwis-adoulie-2)\
**Replies:** 4\
**Last updated:** [August 14, 2023, 12:47am UTC](https://community.deriv.com/t/livechat-support-isnt-working-and-i-need-a-customer-care-to-speak-with-please/49886 "2023-08-14T00:47:35Z")

</div>

I want to make a Withdrawal, it rejected and I need to change my payment method. I need to talk to a customer care service not a bot. Because the livechat support isn’t working

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## [retiro de deriv a mi banco](https://community.deriv.com/t/retiro-de-deriv-a-mi-banco/61599)

<div class="topic-metadata">

**Author:** [@bullers-agamous-2](https://community.deriv.com/u/bullers-agamous-2)\
**Replies:** 1\
**Last updated:** [July 31, 2023, 4:49am UTC](https://community.deriv.com/t/retiro-de-deriv-a-mi-banco/61599 "2023-07-31T04:49:54Z")

</div>

BUENOS DIAS ME LLEGO UN CORREO QUE DEBO AUTORIZAR A PAGOS PAYOUT DE UNA COMISION PARA QUE MI RETIRO SE HAGA EFECTIVO EN MI CUENTA DE BANCO . LO QUE NO SE EXPLICA MUY BIEN COMO SE AUTORIZA ESE DESCUENTO DE 13.8 USD PARA …

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## [RETIRO A MI CUENTA BANCARIA](https://community.deriv.com/t/retiro-a-mi-cuenta-bancaria/61597)

<div class="topic-metadata">

**Author:** [@bullers-agamous-2](https://community.deriv.com/u/bullers-agamous-2)\
**Replies:** 1\
**Last updated:** [July 31, 2023, 4:49am UTC](https://community.deriv.com/t/retiro-a-mi-cuenta-bancaria/61597 "2023-07-31T04:49:22Z")

</div>

BUENOS DIAS ME LLEGO UN CORREO QUE DEBO AUTORIZAR A PAGOS PAYOUT DE UNA COMISION PARA QUE MI RETIRO SE HAGA EFECTIVO EN MI CUENTA DE BANCO . LO QUE NO SE EXPLICA MUY BIEN COMO SE AUTORIZA ESE DESCUENTO DE 13.8 USD PARA …

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## [P2P Transactions - Cheating Alert](https://community.deriv.com/t/p2p-transactions-cheating-alert/58341)

<div class="topic-metadata">

**Author:** [@bullnut-agamist-2](https://community.deriv.com/u/bullnut-agamist-2)\
**Replies:** 10\
**Last updated:** [July 25, 2023, 3:17am UTC](https://community.deriv.com/t/p2p-transactions-cheating-alert/58341 "2023-07-25T03:17:09Z")

</div>

Hello Users, Be cautious transacting with Diamond111 and Fx1\_mentor. I made 2 transactions, but i have not received the funds in my account. In the instructions, it was mentioned that automated BOT system will do the fu…

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## [Perfect Money payments](https://community.deriv.com/t/perfect-money-payments/61129)

<div class="topic-metadata">

**Author:** [@appease-adsorbs-2](https://community.deriv.com/u/appease-adsorbs-2)\
**Replies:** 1\
**Last updated:** [July 20, 2023, 10:58am UTC](https://community.deriv.com/t/perfect-money-payments/61129 "2023-07-20T10:58:12Z")

</div>

I see Perfect Money it not active. It is disabled?

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