# Payments & Transactions **URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=6 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 7 --- ## [To be agent](https://community.deriv.com/t/to-be-agent/60903)
**Author:** [@anywhen-acratia-2](https://community.deriv.com/u/anywhen-acratia-2)\ **Replies:** 1\ **Last updated:** [July 15, 2023, 2:11pm UTC](https://community.deriv.com/t/to-be-agent/60903 "2023-07-15T14:11:15Z")
How to be a payment agent? --- ## [No email received](https://community.deriv.com/t/no-email-received/60705)
**Author:** [@capably-affaire-2](https://community.deriv.com/u/capably-affaire-2)\ **Replies:** 1\ **Last updated:** [July 12, 2023, 3:06am UTC](https://community.deriv.com/t/no-email-received/60705 "2023-07-12T03:06:20Z")
I’m not receiving the email to authorise the withdrawal --- ## [No me deja retirar mi dinero](https://community.deriv.com/t/no-me-deja-retirar-mi-dinero/25663)
**Author:** [@caudled-acridid-2](https://community.deriv.com/u/caudled-acridid-2)\ **Replies:** 10\ **Last updated:** [July 7, 2023, 3:53am UTC](https://community.deriv.com/t/no-me-deja-retirar-mi-dinero/25663 "2023-07-07T03:53:13Z")
Hola no sé si pueden ayudarme…?? Estoy intentando hacer un retiro y cuando le doy la opción de RETIRO me pone este mensaje: To view all available payout options, please haga clic aquí. Payout options will appear here ba… --- ## [1000$ was stolen from my payment agent account](https://community.deriv.com/t/1000-was-stolen-from-my-payment-agent-account/54960)
**Author:** [@changan-aediles-2](https://community.deriv.com/u/changan-aediles-2)\ **Replies:** 6\ **Last updated:** [July 5, 2023, 4:04am UTC](https://community.deriv.com/t/1000-was-stolen-from-my-payment-agent-account/54960 "2023-07-05T04:04:04Z")
1000$ was stolen from my payment agent account and logged a complain to deriv but they refuse to take any action on the issue, deriv is not a safe platform to keep your money, pls i need a serious consideration on this i… --- ## [Agent payment](https://community.deriv.com/t/agent-payment/33313)
**Author:** [@autonym-adjutor-2](https://community.deriv.com/u/autonym-adjutor-2)\ **Replies:** 7\ **Last updated:** [July 5, 2023, 4:02am UTC](https://community.deriv.com/t/agent-payment/33313 "2023-07-05T04:02:37Z")
Withdrawal delay and the payment made to payment agent and he didn’t reply --- ## [Withdrawing money from wallet](https://community.deriv.com/t/withdrawing-money-from-wallet/60034)
**Author:** [@bespawl-affably-2](https://community.deriv.com/u/bespawl-affably-2)\ **Replies:** 3\ **Last updated:** [July 2, 2023, 5:30am UTC](https://community.deriv.com/t/withdrawing-money-from-wallet/60034 "2023-07-02T05:30:02Z")
I have money in my deriv wallet and I want to withdraw using payment agents method. I didn’t make deposit using payment agents but Skrill, so the option to withdraw using payment agents is not showing. Please what do I d… --- ## [E1234](https://community.deriv.com/t/e1234/59800)
**Author:** [@buckles-aerides-2](https://community.deriv.com/u/buckles-aerides-2)\ **Replies:** 1\ **Last updated:** [June 28, 2023, 2:08am UTC](https://community.deriv.com/t/e1234/59800 "2023-06-28T02:08:53Z")
Thank you deriv ilove you --- ## [My account cannot withdraw..it keeps writing "permission denied"](https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715)
**Author:** [@chebeck-acyloxy-2](https://community.deriv.com/u/chebeck-acyloxy-2)\ **Replies:** 3\ **Last updated:** [June 26, 2023, 4:13am UTC](https://community.deriv.com/t/my-account-cannot-withdraw-it-keeps-writing-permission-denied/32715 "2023-06-26T04:13:15Z")
--- ## [How to reverse wrong deposit](https://community.deriv.com/t/how-to-reverse-wrong-deposit/59036)
**Author:** [@barrage-ageable-2](https://community.deriv.com/u/barrage-ageable-2)\ **Replies:** 1\ **Last updated:** [June 17, 2023, 7:16pm UTC](https://community.deriv.com/t/how-to-reverse-wrong-deposit/59036 "2023-06-17T19:16:40Z")
I am new to Deriv. I sent some funds Binance using XRP to my Deriv account. But i reused the same address and tag number since it was saved in my whitelisted wallets. The first transfer was 32 dollars which came through.… --- ## [Eusdt withdrawal](https://community.deriv.com/t/eusdt-withdrawal/58688)
**Author:** [@circuli-affixer-2](https://community.deriv.com/u/circuli-affixer-2)\ **Replies:** 1\ **Last updated:** [June 13, 2023, 11:00am UTC](https://community.deriv.com/t/eusdt-withdrawal/58688 "2023-06-13T11:00:01Z")
I have withdrawn 100 eusdt from my deriv eusdt account to my binance account using the same network which is ERC20. Yesterday my transaction went smoothly within 15 minutes. But today it’s been around 3hours now and st… --- ## [Your cashier is currently locked. Please contact us via live chat to find out how to unlock it](https://community.deriv.com/t/your-cashier-is-currently-locked-please-contact-us-via-live-chat-to-find-out-how-to-unlock-it/26765)
**Author:** [@biorgan-acholia-2](https://community.deriv.com/u/biorgan-acholia-2)\ **Replies:** 20\ **Last updated:** [June 13, 2023, 3:33am UTC](https://community.deriv.com/t/your-cashier-is-currently-locked-please-contact-us-via-live-chat-to-find-out-how-to-unlock-it/26765 "2023-06-13T03:33:40Z")
Mon compte Deriv est verrouillé que dois-je faire aide moi --- ## [Withdrawal not released for Deriv:](https://community.deriv.com/t/withdrawal-not-released-for-deriv/32728)
**Author:** [@advewed-abjures-2](https://community.deriv.com/u/advewed-abjures-2)\ **Replies:** 3\ **Last updated:** [June 7, 2023, 2:21am UTC](https://community.deriv.com/t/withdrawal-not-released-for-deriv/32728 "2023-06-07T02:21:52Z")
Hello, I would like to know why Dervi/Binary is not releasing my request to withdraw my money. If I do it via Perfect Money, you cancel and say you only released it via Payment agent, if I do it via Payment agent, which … --- ## [Tengo que verificar mi cuenta para poder depositar o retirar capital a Airtm](https://community.deriv.com/t/tengo-que-verificar-mi-cuenta-para-poder-depositar-o-retirar-capital-a-airtm/16916)
**Author:** [@alkoxyl-acridic-2](https://community.deriv.com/u/alkoxyl-acridic-2)\ **Replies:** 2\ **Last updated:** [June 6, 2023, 2:40am UTC](https://community.deriv.com/t/tengo-que-verificar-mi-cuenta-para-poder-depositar-o-retirar-capital-a-airtm/16916 "2023-06-06T02:40:17Z")
Hola, puedo depositar dinero real y retirarlo a mi cuenta de Airtm sin haber verificado o autenticado mi cuenta de Deriv? --- ## [account blocked and deposit requested to unblock account](https://community.deriv.com/t/account-blocked-and-deposit-requested-to-unblock-account/57917)
**Author:** [@archean-agamont-2](https://community.deriv.com/u/archean-agamont-2)\ **Replies:** 1\ **Last updated:** [June 3, 2023, 6:55pm UTC](https://community.deriv.com/t/account-blocked-and-deposit-requested-to-unblock-account/57917 "2023-06-03T18:55:42Z")
I tried to sell p2p dollars but due to a disagreement with the buyer I decided to cancel the sale. support asked me for my password to make the disbursement and blocked my account, a few days later they told me that the… --- ## [withdrawal from my btc account](https://community.deriv.com/t/withdrawal-from-my-btc-account/36878)
**Author:** [@celemin-adlumia-2](https://community.deriv.com/u/celemin-adlumia-2)\ **Replies:** 1\ **Last updated:** [September 26, 2022, 5:30am UTC](https://community.deriv.com/t/withdrawal-from-my-btc-account/36878 "2022-09-26T05:30:34Z")
I made a withdrawal from my btc account on deriv to my wallet on 23/09/2022 (09:07:27 am) and it still does not reflect in my wallet and does not reflect on blockchain. I had a chat with Amanda and Gakuba who both told… --- ## [Unable to post Sell Ad in Deriv P2P error](https://community.deriv.com/t/unable-to-post-sell-ad-in-deriv-p2p-error/50507)
**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Replies:** 0\ **Last updated:** [March 22, 2023, 3:12am UTC](https://community.deriv.com/t/unable-to-post-sell-ad-in-deriv-p2p-error/50507 "2023-03-22T03:12:58Z")
Hi Deriv Community Members, :innocent: There are a few possible reasons why you are unable to post sell ad in your Deriv P2P : Make sure your balance is sufficient -If your available Deriv P2P balance is insufficien… --- ## [MasterCard Withdrawal Issue](https://community.deriv.com/t/mastercard-withdrawal-issue/27227)
**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Replies:** 0\ **Last updated:** [February 26, 2022, 11:01am UTC](https://community.deriv.com/t/mastercard-withdrawal-issue/27227 "2022-02-26T11:01:13Z")
Hi Deriv Community Members, Did you deposit via MasterCard but are unable to find the same payment method in your withdrawal section? In this case, if you deposit via Mastercard, you need to register an e-wallet to wit… --- ## [I haven't received my commission of ib](https://community.deriv.com/t/i-havent-received-my-commission-of-ib/57068)
**Author:** [@canulae-affixes-2](https://community.deriv.com/u/canulae-affixes-2)\ **Replies:** 1\ **Last updated:** [May 22, 2023, 4:17pm UTC](https://community.deriv.com/t/i-havent-received-my-commission-of-ib/57068 "2023-05-22T16:17:46Z")
Hello Deriv Community I haven’t received my commission I have received just 10$ from derive 1395$ are pending please give Me my withdrawal and solve my issue please Regards Attaullah --- ## [Withdrawal without verification](https://community.deriv.com/t/withdrawal-without-verification/2118)
**Author:** [@agarwal-abridge-2](https://community.deriv.com/u/agarwal-abridge-2)\ **Replies:** 11\ **Last updated:** [May 22, 2023, 4:36am UTC](https://community.deriv.com/t/withdrawal-without-verification/2118 "2023-05-22T04:36:30Z")
How much can I withdraw through crypto currency without asking of verification --- ## [Buyer not pay me](https://community.deriv.com/t/buyer-not-pay-me/56873)
**Author:** [@candles-abhenry-2](https://community.deriv.com/u/candles-abhenry-2)\ **Replies:** 1\ **Last updated:** [May 20, 2023, 3:07pm UTC](https://community.deriv.com/t/buyer-not-pay-me/56873 "2023-05-20T15:07:13Z")
Withdrawal i sell my usf but after i confitm, buyer not pay me, And l can no chat to the buyer --- ## [Online bank options](https://community.deriv.com/t/online-bank-options/39791)
**Author:** [@bosnian-adenoid-2](https://community.deriv.com/u/bosnian-adenoid-2)\ **Replies:** 3\ **Last updated:** [May 18, 2023, 9:37am UTC](https://community.deriv.com/t/online-bank-options/39791 "2023-05-18T09:37:26Z")
I noticed that the online bank option for deposits is no longer available --- ## [My deposit is not reflect](https://community.deriv.com/t/my-deposit-is-not-reflect/1255)
**Author:** [@caudled-acarari-2](https://community.deriv.com/u/caudled-acarari-2)\ **Replies:** 21\ **Last updated:** [May 7, 2023, 5:23am UTC](https://community.deriv.com/t/my-deposit-is-not-reflect/1255 "2023-05-07T05:23:03Z")
I deposited since 30th July it has not reflect in my deriv account --- ## [I have not acces to live chat](https://community.deriv.com/t/i-have-not-acces-to-live-chat/55189)
**Author:** [@clavuvi-aeonial-2](https://community.deriv.com/u/clavuvi-aeonial-2)\ **Replies:** 1\ **Last updated:** [May 3, 2023, 5:37pm UTC](https://community.deriv.com/t/i-have-not-acces-to-live-chat/55189 "2023-05-03T17:37:10Z")
I do not why I have not acces to live chat --- ## [Payment Agents](https://community.deriv.com/t/payment-agents/30264)
**Author:** [@cations-adiabat-2](https://community.deriv.com/u/cations-adiabat-2)\ **Replies:** 5\ **Last updated:** [May 3, 2023, 2:42pm UTC](https://community.deriv.com/t/payment-agents/30264 "2023-05-03T14:42:17Z")
Hello, I kindly request that can you please put for me window for withdrawal payment agents in my account, i want to change from using visa to using payment agents --- ## [Reporting Payment Agents](https://community.deriv.com/t/reporting-payment-agents/55138)
**Author:** [@actable-ablator-2](https://community.deriv.com/u/actable-ablator-2)\ **Replies:** 1\ **Last updated:** [May 3, 2023, 2:05pm UTC](https://community.deriv.com/t/reporting-payment-agents/55138 "2023-05-03T14:05:49Z")
Hello, Is there a way to rate or report payment agents? --- ## [Payment Agent Account](https://community.deriv.com/t/payment-agent-account/30636)
**Author:** [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\ **Replies:** 3\ **Last updated:** [May 3, 2023, 3:48am UTC](https://community.deriv.com/t/payment-agent-account/30636 "2023-05-03T03:48:03Z")
Dear members of the community, This article is mainly for Payment Agents that provide third-party payment services on our platform. Do take note that you are now able to have 2 Deriv Accounts to keep your business and … --- ## [1 for you voucher deposit not available](https://community.deriv.com/t/1-for-you-voucher-deposit-not-available/26103)
**Author:** [@bisnaga-abrased-2](https://community.deriv.com/u/bisnaga-abrased-2)\ **Replies:** 12\ **Last updated:** [May 1, 2023, 3:58pm UTC](https://community.deriv.com/t/1-for-you-voucher-deposit-not-available/26103 "2023-05-01T15:58:10Z")
Deposit via 1 for you voucher not available --- ## [Payement not received](https://community.deriv.com/t/payement-not-received/54657)
**Author:** [@bursate-academe-2](https://community.deriv.com/u/bursate-academe-2)\ **Replies:** 1\ **Last updated:** [April 28, 2023, 5:10pm UTC](https://community.deriv.com/t/payement-not-received/54657 "2023-04-28T17:10:53Z")
Good day Lito, Thank you for contacting Ozow Support. Kindly note that you need to reach out to Deriv for further assistance on your payouts, as they were cancelled due to reason stated on your mail. --- ## [What is a Smart Card ID?](https://community.deriv.com/t/what-is-a-smart-card-id/54384)
**Author:** [@Carvi](https://community.deriv.com/u/Carvi)\ **Replies:** 1\ **Last updated:** [April 26, 2023, 2:05pm UTC](https://community.deriv.com/t/what-is-a-smart-card-id/54384 "2023-04-26T14:05:27Z")
Withdrawal --- ## [Payment delay](https://community.deriv.com/t/payment-delay/54414)
**Author:** [@brolgas-alcoved-1](https://community.deriv.com/u/brolgas-alcoved-1)\ **Replies:** 1\ **Last updated:** [April 26, 2023, 1:59pm UTC](https://community.deriv.com/t/payment-delay/54414 "2023-04-26T13:59:55Z")
Have tried to withdraw 10000$ since last Friday upto now haven’t receive the money and the money have been deducted already from my MT5 account [Previous page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=5) [Next page](https://community.deriv.com/c/deposit-withdrawal/10.md?page=7)