# Payments & Transactions

**URL:** https://community.deriv.com/c/deposit-withdrawal/10.md?page=7

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 8

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## [007\_MAX](https://community.deriv.com/t/007-max/54270)

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**Author:** [@braider-adossee-2](https://community.deriv.com/u/braider-adossee-2)\
**Replies:** 1\
**Last updated:** [April 25, 2023, 6:41am UTC](https://community.deriv.com/t/007-max/54270 "2023-04-25T06:41:18Z")

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Sender UPI\_cha8984779672@freecharge Sender Amount Rs\_1462 This agent is not sending my money back not exchanging and asking for money and send when will exchange

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## [Pending withdrawal](https://community.deriv.com/t/pending-withdrawal/217)

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**Author:** [@bomblet-abscind-2](https://community.deriv.com/u/bomblet-abscind-2)\
**Replies:** 18\
**Last updated:** [April 23, 2023, 1:16am UTC](https://community.deriv.com/t/pending-withdrawal/217 "2023-04-23T01:16:03Z")

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for how long will my withdrawal with LTC being process?..still pending for the past 3hours

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## [estou com problemas de recebimento](https://community.deriv.com/t/estou-com-problemas-de-recebimento/31396)

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**Author:** [@catwood-abubble-2](https://community.deriv.com/u/catwood-abubble-2)\
**Replies:** 3\
**Last updated:** [April 22, 2023, 2:38pm UTC](https://community.deriv.com/t/estou-com-problemas-de-recebimento/31396 "2023-04-22T14:38:17Z")

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Estou com problemas de receber o saldo que saquei da neteller de 10,000 e isso nunca ocorreu comigo e agora não consigo depositar nenhum valor tb… gostaria de aumentar meu limite de transações diarias tbm. I’m having p…

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## [Cannot see wire transfer as an option](https://community.deriv.com/t/cannot-see-wire-transfer-as-an-option/53802)

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**Author:** [@amylose-abaddon-4](https://community.deriv.com/u/amylose-abaddon-4)\
**Replies:** 3\
**Last updated:** [April 21, 2023, 10:49am UTC](https://community.deriv.com/t/cannot-see-wire-transfer-as-an-option/53802 "2023-04-21T10:49:20Z")

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I am trying to make a deposit. I have a bank account, a MasterCard, and a crypto account. MasterCard is denied due to my location, and I cannot see crypto or wire transfer as an option. Is there a way to enable these?

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## [Deposit Locked](https://community.deriv.com/t/deposit-locked/30469)

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**Author:** [@agented-actless-2](https://community.deriv.com/u/agented-actless-2)\
**Replies:** 9\
**Last updated:** [April 18, 2023, 3:53am UTC](https://community.deriv.com/t/deposit-locked/30469 "2023-04-18T03:53:17Z")

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hi My deposit has been locked and the documents that were required i have already sent via email so kindly how much time it will take to resolve this Majid

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## [What is 1 For you voucher?](https://community.deriv.com/t/what-is-1-for-you-voucher/33460)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 12\
**Last updated:** [April 18, 2023, 3:52am UTC](https://community.deriv.com/t/what-is-1-for-you-voucher/33460 "2023-04-18T03:52:37Z")

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Hi Deriv Community Members, Here is a brief introduction regarding one of our payment methods:slight\_smile: 1 for you Voucher is a digital payment solution for cash customers in South Africa. Get your cash online, make…

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## [Bad withdraw options ever](https://community.deriv.com/t/bad-withdraw-options-ever/53162)

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**Author:** [@claimer-abortee-2](https://community.deriv.com/u/claimer-abortee-2)\
**Replies:** 5\
**Last updated:** [April 14, 2023, 5:52pm UTC](https://community.deriv.com/t/bad-withdraw-options-ever/53162 "2023-04-14T17:52:45Z")

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I have been experiencing bad customer service ever, i cant withdraw from my account simply just because i deposited with card i cant get other option to withdraw talk to customer care for almost a week…nothing they can d…

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## [payment no](https://community.deriv.com/t/payment-no/52560)

<div class="topic-metadata">

**Author:** [@carders-aflaunt-2](https://community.deriv.com/u/carders-aflaunt-2)\
**Replies:** 1\
**Last updated:** [April 10, 2023, 2:23am UTC](https://community.deriv.com/t/payment-no/52560 "2023-04-10T02:23:09Z")

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my deposit via pix was not credited at my account

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## [p2p not in cashier anymore](https://community.deriv.com/t/p2p-not-in-cashier-anymore/49222)

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**Author:** [@cathion-accidia-2](https://community.deriv.com/u/cathion-accidia-2)\
**Replies:** 5\
**Last updated:** [April 5, 2023, 2:53am UTC](https://community.deriv.com/t/p2p-not-in-cashier-anymore/49222 "2023-04-05T02:53:29Z")

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please some one should come to my aid,i can’t seem to find p2p under cashier again and need to transact right away.

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## [Deposit&withdrawals](https://community.deriv.com/t/deposit-withdrawals/2796)

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**Author:** [@bagwigs-aburban-2](https://community.deriv.com/u/bagwigs-aburban-2)\
**Replies:** 10\
**Last updated:** [April 5, 2023, 2:46am UTC](https://community.deriv.com/t/deposit-withdrawals/2796 "2023-04-05T02:46:01Z")

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My cashier has been down since 11th August.i cant withdraw my money This happened after i used my card to deposit in my friend’s binary account can you please try and assist

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## [Transação indevida na minha conta Deriv](https://community.deriv.com/t/transacao-indevida-na-minha-conta-deriv/51821)

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**Author:** [@aggrate-aerosat-2](https://community.deriv.com/u/aggrate-aerosat-2)\
**Replies:** 3\
**Last updated:** [April 4, 2023, 6:05pm UTC](https://community.deriv.com/t/transacao-indevida-na-minha-conta-deriv/51821 "2023-04-04T18:05:38Z")

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Houve uma transação não autorizada na minha conta deriv no valor de $35, de um app que não é o que uso, como proceder?

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## [Crypto](https://community.deriv.com/t/crypto/51808)

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**Author:** [@astable-alcalde-1](https://community.deriv.com/u/astable-alcalde-1)\
**Replies:** 1\
**Last updated:** [April 4, 2023, 12:42pm UTC](https://community.deriv.com/t/crypto/51808 "2023-04-04T12:42:54Z")

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Continuing the discussion from \[Change Blockquote strong textaccount currency\](Change account currency): strong text

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## [Deriv P2P fraud](https://community.deriv.com/t/deriv-p2p-fraud/40394)

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**Author:** [@caldera-adoptee-2](https://community.deriv.com/u/caldera-adoptee-2)\
**Replies:** 2\
**Last updated:** [December 2, 2022, 4:09am UTC](https://community.deriv.com/t/deriv-p2p-fraud/40394 "2022-12-02T04:09:33Z")

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This is the last time I’m using deriv p2p, honestly it’s not save… I’m actually waiting to see the outcome of a dispute before flood the net with all my complaints :persevere:

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## [Deriv P2P login failed](https://community.deriv.com/t/deriv-p2p-login-failed/29596)

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**Author:** [@cauline-additur-2](https://community.deriv.com/u/cauline-additur-2)\
**Replies:** 5\
**Last updated:** [March 23, 2023, 10:48am UTC](https://community.deriv.com/t/deriv-p2p-login-failed/29596 "2023-03-23T10:48:33Z")

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I have exceeded my trials to create my Deriv P2P. So may you assist me please?

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## [What our exctracted money can we return to our account again or not ? if can come back with how many times? please tell me .if possible ?](https://community.deriv.com/t/what-our-exctracted-money-can-we-return-to-our-account-again-or-not-if-can-come-back-with-how-many-times-please-tell-me-if-possible/50605)

<div class="topic-metadata">

**Author:** [@chachka-affixer-2](https://community.deriv.com/u/chachka-affixer-2)\
**Replies:** 1\
**Last updated:** [March 23, 2023, 2:46am UTC](https://community.deriv.com/t/what-our-exctracted-money-can-we-return-to-our-account-again-or-not-if-can-come-back-with-how-many-times-please-tell-me-if-possible/50605 "2023-03-23T02:46:16Z")

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can my funds reversal our funds on my account please help me someone withdrawal my all 277$ so how i Refunded on our account …can possible or not ?

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## [Card Withdrawal](https://community.deriv.com/t/card-withdrawal/50405)

<div class="topic-metadata">

**Author:** [@beblain-adenase-2](https://community.deriv.com/u/beblain-adenase-2)\
**Replies:** 2\
**Last updated:** [March 22, 2023, 10:08am UTC](https://community.deriv.com/t/card-withdrawal/50405 "2023-03-22T10:08:06Z")

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Hie. I made a Withdrawal from deriv to my card but l haven’t received the money in my card and it’s been days. Kindly assist me please

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## [Change from mastercard as withdrawal](https://community.deriv.com/t/change-from-mastercard-as-withdrawal/38828)

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**Author:** [@aethusa-adynamy-2](https://community.deriv.com/u/aethusa-adynamy-2)\
**Replies:** 3\
**Last updated:** [March 19, 2023, 9:17am UTC](https://community.deriv.com/t/change-from-mastercard-as-withdrawal/38828 "2023-03-19T09:17:26Z")

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I had deposited using a mastercard debit card but deriv does not support withdrawals using mastercard in my country. I am trying to make a withdrawal and I cannot change the withdrawal method. I tried transferring to Bit…

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## [Search for payment agents based on the preferred payment method](https://community.deriv.com/t/search-for-payment-agents-based-on-the-preferred-payment-method/50048)

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**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 0\
**Last updated:** [March 17, 2023, 8:31am UTC](https://community.deriv.com/t/search-for-payment-agents-based-on-the-preferred-payment-method/50048 "2023-03-17T08:31:48Z")

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Hi Deriv Community Members, :bulb: Now you can filter the payment method you would like to use for the payment agent, kindly follow the steps below on how to filter the payment methods : Step 1: Please go to your cashi…

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## [Limit for deposit/withdrawal using payment agent](https://community.deriv.com/t/limit-for-deposit-withdrawal-using-payment-agent/50043)

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**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 0\
**Last updated:** [March 17, 2023, 8:14am UTC](https://community.deriv.com/t/limit-for-deposit-withdrawal-using-payment-agent/50043 "2023-03-17T08:14:04Z")

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Payment Agent Deposit & Withdrawal limits For deposits limits : Minimum amount per transaction: USD 5 or 10 (depends on the Payment Agent) Maximum amount per single transaction: USD 2,000 Please keep in mind that …

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## [Cashier not allowing me to select VISA card number to receive payout](https://community.deriv.com/t/cashier-not-allowing-me-to-select-visa-card-number-to-receive-payout/49762)

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**Author:** [@avidous-aeronat-2](https://community.deriv.com/u/avidous-aeronat-2)\
**Replies:** 1\
**Last updated:** [March 14, 2023, 1:42pm UTC](https://community.deriv.com/t/cashier-not-allowing-me-to-select-visa-card-number-to-receive-payout/49762 "2023-03-14T13:42:32Z")

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Withdrawal to VISA card number option is unavailable.

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## [Can't withdraw funds back to my new credit card!](https://community.deriv.com/t/cant-withdraw-funds-back-to-my-new-credit-card/15403)

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**Author:** [@ballute-achates-2](https://community.deriv.com/u/ballute-achates-2)\
**Replies:** 1\
**Last updated:** [March 12, 2023, 9:37pm UTC](https://community.deriv.com/t/cant-withdraw-funds-back-to-my-new-credit-card/15403 "2023-03-12T21:37:17Z")

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I’m trying to withdraw fund to my new creditcard, but each time i try, it keeps saying this: Kindly withdraw the funds back to the card ending with XXXX as you’re yet to withdraw the equivalent amount via the respective…

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## [are the funds returned to the card when the deposit failed or was not successful](https://community.deriv.com/t/are-the-funds-returned-to-the-card-when-the-deposit-failed-or-was-not-successful/48669)

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**Author:** [@byrooms-actious-2](https://community.deriv.com/u/byrooms-actious-2)\
**Replies:** 1\
**Last updated:** [March 4, 2023, 3:47am UTC](https://community.deriv.com/t/are-the-funds-returned-to-the-card-when-the-deposit-failed-or-was-not-successful/48669 "2023-03-04T03:47:54Z")

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I have my card which has been blocked but unfortunately my bank says it has not provided a letter to prove that the card is blocked. Then is after vthe delay of 5 to 15 days of waiting for validation of My fund withdrawa…

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## [Locked cashier error](https://community.deriv.com/t/locked-cashier-error/23640)

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**Author:** [@begorah-actless-2](https://community.deriv.com/u/begorah-actless-2)\
**Replies:** 7\
**Last updated:** [March 2, 2023, 2:43am UTC](https://community.deriv.com/t/locked-cashier-error/23640 "2023-03-02T02:43:08Z")

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Good Day Team, I am currently experiencing an issue with the cashier menu, as I cannot deposit funds via any payment method error message us cashier is currently locked how do I go about this please.

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## [DERIV SERVERS DOWN!!!](https://community.deriv.com/t/deriv-servers-down/48011)

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**Author:** [@amorant-afdecho-2](https://community.deriv.com/u/amorant-afdecho-2)\
**Replies:** 1\
**Last updated:** [February 26, 2023, 3:52am UTC](https://community.deriv.com/t/deriv-servers-down/48011 "2023-02-26T03:52:55Z")

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I HAVE AN OPEN TRADE AND CANNOT ACCESS MY ACCOUNT AS THE DERIV SERVERS ARE DOWN. DERIV WILL REIMBURSE ME FOR ANY LOSSES OR I WILL PURSUE LEGAL MEASURES!!! SOUTH AFRICA SUPPORTS DERIV MASSIVELY AND I WILL MAKE SURE YOU DO…

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## [I wanted to change my country of residence](https://community.deriv.com/t/i-wanted-to-change-my-country-of-residence/4645)

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**Author:** [@chokage-abators-2](https://community.deriv.com/u/chokage-abators-2)\
**Replies:** 3\
**Last updated:** [February 22, 2023, 5:08am UTC](https://community.deriv.com/t/i-wanted-to-change-my-country-of-residence/4645 "2023-02-22T05:08:13Z")

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I wanted to change my country of residence bcos my account was opened in libya some years ago.

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## [PAGO P2P NO FUE RECIBIDO](https://community.deriv.com/t/pago-p2p-no-fue-recibido/47096)

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**Author:** [@chakazi-adopted-2](https://community.deriv.com/u/chakazi-adopted-2)\
**Replies:** 1\
**Last updated:** [February 17, 2023, 3:35am UTC](https://community.deriv.com/t/pago-p2p-no-fue-recibido/47096 "2023-02-17T03:35:51Z")

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Buen día Hace aproximadamente una hora solicite la venta de dólares en la plataforma por P2P y la persona me contactó por telegram a solicitarme información como datos personales y contraseñas. Marcó la operación como r…

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## [Cant make Deposits, reached max attempts with CC and no Deriv Support available](https://community.deriv.com/t/cant-make-deposits-reached-max-attempts-with-cc-and-no-deriv-support-available/46599)

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**Author:** [@clerisy-affaire-2](https://community.deriv.com/u/clerisy-affaire-2)\
**Replies:** 3\
**Last updated:** [February 13, 2023, 6:39pm UTC](https://community.deriv.com/t/cant-make-deposits-reached-max-attempts-with-cc-and-no-deriv-support-available/46599 "2023-02-13T18:39:45Z")

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I tried to make a deposit using CC (master card), threw me an error and now it says I’ve reached the max number of attempts and that I had to reach out to customer service. However, Live Chat option is no longer availabl…

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## [Deposito de ETH desde red BSC no me ha llegado. Saben porque??](https://community.deriv.com/t/deposito-de-eth-desde-red-bsc-no-me-ha-llegado-saben-porque/45089)

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**Author:** [@aristoi-aeronef-2](https://community.deriv.com/u/aristoi-aeronef-2)\
**Replies:** 3\
**Last updated:** [January 31, 2023, 8:10am UTC](https://community.deriv.com/t/deposito-de-eth-desde-red-bsc-no-me-ha-llegado-saben-porque/45089 "2023-01-31T08:10:50Z")

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Deposito de ETH desde red BSC no me ha llegado. Saben porque?? Saben si puedo recuperarlos de alguna manera?

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## [cual es el valor de la comisión por retiro?](https://community.deriv.com/t/cual-es-el-valor-de-la-comision-por-retiro/45345)

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**Author:** [@bifolia-adnexal-2](https://community.deriv.com/u/bifolia-adnexal-2)\
**Replies:** 1\
**Last updated:** [January 31, 2023, 6:33am UTC](https://community.deriv.com/t/cual-es-el-valor-de-la-comision-por-retiro/45345 "2023-01-31T06:33:32Z")

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Buenas tardes, me gustraría saber cual es valor de la comisión por retiros de Deriv, recuerdo que eran 2%, pero parece haber aumentado. cuando paso de mi MT5 al cajero de Deriv por la red de Lit coin me esta quitando muc…

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## [Withdrawal error received less than I withdrew](https://community.deriv.com/t/withdrawal-error-received-less-than-i-withdrew/44437)

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**Author:** [@ancilia-aerosat-2](https://community.deriv.com/u/ancilia-aerosat-2)\
**Replies:** 1\
**Last updated:** [January 23, 2023, 4:19am UTC](https://community.deriv.com/t/withdrawal-error-received-less-than-i-withdrew/44437 "2023-01-23T04:19:43Z")

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How com I made a withdrawal of 14.25 dollars but received just 4.25 USD in my account… any help…

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