# Deriv P2P

**URL:** https://community.deriv.com/c/deposit-withdrawal/deriv-p2p/25.md

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

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## [Deriv P2P mobile app guide- raising dispute](https://community.deriv.com/t/deriv-p2p-mobile-app-guide-raising-dispute/70595)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [December 6, 2023, 8:12am UTC](https://community.deriv.com/t/deriv-p2p-mobile-app-guide-raising-dispute/70595 "2023-12-06T08:12:28Z")

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Hello Deriv Community, You will be able to raise a dispute from your P2P mobile app Raising a Dispute 1. To raise a dispute, you may click the “Complain” button. However, this button will only appear 1 hour after the…

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## [P2P Cross Border Buy/Sell Feature!](https://community.deriv.com/t/p2p-cross-border-buy-sell-feature/39375)

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**Author:** [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5)\
**Replies:** 0\
**Last updated:** [November 14, 2022, 10:26am UTC](https://community.deriv.com/t/p2p-cross-border-buy-sell-feature/39375 "2022-11-14T10:26:23Z")

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Hello Deriv Community :sunflower: The long-awaited P2P Cross Border Buy and Sell feature is finally here. Clients may now :loudspeaker: View and respond to ads from other countries Filter the ads based on the currenc…

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## [Register for a Deriv P2P account](https://community.deriv.com/t/register-for-a-deriv-p2p-account/38963)

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**Author:** [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5)\
**Replies:** 2\
**Last updated:** [November 19, 2024, 7:11am UTC](https://community.deriv.com/t/register-for-a-deriv-p2p-account/38963 "2024-11-19T07:11:43Z")

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Hi Deriv Community Members Deriv P2P is Deriv’s peer-to-peer deposit and withdrawal service that offers an easy way to get money in and out of your Deriv account. How to access the Deriv P2P platform? You can acces…

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## [Verification Email before releasing the funds!](https://community.deriv.com/t/verification-email-before-releasing-the-funds/36761)

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**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 0\
**Last updated:** [September 22, 2022, 8:09am UTC](https://community.deriv.com/t/verification-email-before-releasing-the-funds/36761 "2022-09-22T08:09:26Z")

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Hi Deriv Community Members, :bulb: We have rolled out new two-factor authentication (2FA) to better protect your Deriv account from fraudulent activities. It adds more security to your account with an additional code an…

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## [New Feature of Deriv P2P Cashier Page](https://community.deriv.com/t/new-feature-of-deriv-p2p-cashier-page/35738)

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**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 0\
**Last updated:** [September 1, 2022, 2:41pm UTC](https://community.deriv.com/t/new-feature-of-deriv-p2p-cashier-page/35738 "2022-09-01T14:41:03Z")

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Hi Deriv Community Members, :bulb: We are happy to introduce our Deriv P2P Cashier page. Now you can view the Daily buy and available limit / Daily sell and available limit, and Available Deriv P2P balance. Please b…

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## [Posting a Buy/Sell Ad on Deriv P2P (App Version)](https://community.deriv.com/t/posting-a-buy-sell-ad-on-deriv-p2p-app-version/32785)

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**Author:** [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Replies:** 0\
**Last updated:** [June 29, 2022, 6:32am UTC](https://community.deriv.com/t/posting-a-buy-sell-ad-on-deriv-p2p-app-version/32785 "2022-06-29T06:32:39Z")

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Dear members, Here is how to post a Buy/Sell ad via the Deriv P2P: Click on the “Ads” icon on your Deriv P2P App At the bottom right of the page, Hit “+” to create a new ad Select the “Buy USD” if you wish…

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## [Steps to permanently save Ad Details for Deriv P2P(App Version)](https://community.deriv.com/t/steps-to-permanently-save-ad-details-for-deriv-p2p-app-version/29746)

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**Author:** [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Replies:** 1\
**Last updated:** [May 6, 2022, 7:35am UTC](https://community.deriv.com/t/steps-to-permanently-save-ad-details-for-deriv-p2p-app-version/29746 "2022-05-06T07:35:39Z")

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Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Sign in to your Deriv.com account Click on Profile below on the screen Click on Setti…

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## [Steps to permanently save Ad Details for Deriv P2P(Desktop Version)](https://community.deriv.com/t/steps-to-permanently-save-ad-details-for-deriv-p2p-desktop-version/29745)

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**Author:** [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Replies:** 0\
**Last updated:** [May 2, 2022, 7:34am UTC](https://community.deriv.com/t/steps-to-permanently-save-ad-details-for-deriv-p2p-desktop-version/29745 "2022-05-02T07:34:02Z")

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Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Log in to your Deriv.com account Click on Cashier Click on the Deriv P2P Click on My p…

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## [Deriv P2P with your preferred payment method](https://community.deriv.com/t/deriv-p2p-with-your-preferred-payment-method/28025)

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**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 0\
**Last updated:** [March 18, 2022, 8:36am UTC](https://community.deriv.com/t/deriv-p2p-with-your-preferred-payment-method/28025 "2022-03-18T08:36:10Z")

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Hi Deriv Community Members, :innocent: In order to add your favorite payment method to your Deriv P2P, please go to the “My Profile” tab, select “Payment methods”, and then click “Add payment methods”. Then, search …

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## [Deposit not showing up.](https://community.deriv.com/t/deposit-not-showing-up/88966)

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**Author:** [@calumny-aeolian-2](https://community.deriv.com/u/calumny-aeolian-2)\
**Replies:** 3\
**Last updated:** [March 29, 2026, 12:54am UTC](https://community.deriv.com/t/deposit-not-showing-up/88966 "2026-03-29T00:54:41Z")

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Hi there im having trouble getting in touch with support. I have tried live chat on the deriv website and on whatsapp and im just stuck waiting on support for more than 24 h. I also emailed deriv support without succes…

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## [almost Scammed through www.dp2p.online](https://community.deriv.com/t/almost-scammed-through-www-dp2p-online/89263)

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**Author:** [@biotope-advisal-2](https://community.deriv.com/u/biotope-advisal-2)\
**Replies:** 4\
**Last updated:** [March 28, 2026, 9:36pm UTC](https://community.deriv.com/t/almost-scammed-through-www-dp2p-online/89263 "2026-03-28T21:36:33Z")

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A buyer requested and confirmed that they sent money but they never did, they came to my WhatsApp sent me a link to reverse (which was suspicious. dp2p.online) but i didn’t fall for it And now i disputef but deriv is no…

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## [Withdrawal Dispute taking way over 6hours to be reviewed and rectified.](https://community.deriv.com/t/withdrawal-dispute-taking-way-over-6hours-to-be-reviewed-and-rectified/89252)

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**Author:** [@boosted-alerion-2](https://community.deriv.com/u/boosted-alerion-2)\
**Replies:** 4\
**Last updated:** [March 26, 2026, 12:27pm UTC](https://community.deriv.com/t/withdrawal-dispute-taking-way-over-6hours-to-be-reviewed-and-rectified/89252 "2026-03-26T12:27:21Z")

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My DP2P withdrawal dispute hasnt been rectified as of now Monday 23 March 2026 at 11:35am CAT yet I opened it yesterday at 15:00 CAT so it’s almost been one whole day of waiting without no useful response or update from …

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## [dp2p dispute is taking longer than expected](https://community.deriv.com/t/dp2p-dispute-is-taking-longer-than-expected/89257)

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**Author:** [@ambroid-alfiona-2](https://community.deriv.com/u/ambroid-alfiona-2)\
**Replies:** 0\
**Last updated:** [March 24, 2026, 5:08pm UTC](https://community.deriv.com/t/dp2p-dispute-is-taking-longer-than-expected/89257 "2026-03-24T17:08:14Z")

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it has been 1 week since my dp2p dispute and i havent been attended to ..i m really frustrated

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## [Got scammed on Dp2p](https://community.deriv.com/t/got-scammed-on-dp2p/42566)

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**Author:** [@buscarl-acinary-2](https://community.deriv.com/u/buscarl-acinary-2)\
**Replies:** 7\
**Last updated:** [March 23, 2026, 10:43am UTC](https://community.deriv.com/t/got-scammed-on-dp2p/42566 "2026-03-23T10:43:05Z")

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Around 1am a guy with the Dp2p nick name Peacefully, and real name Is Ene Anthony pickup my order $85 at exchange rate of N720/usd and send a fake alert and dropped a payment screenshot for me on WhatsApp, it was a tired…

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## [Support Delay: Been waiting for 24+ hours for an agent regarding uncredited crypto deposit](https://community.deriv.com/t/support-delay-been-waiting-for-24-hours-for-an-agent-regarding-uncredited-crypto-deposit/89230)

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**Author:** [@abluted-alkeran-2](https://community.deriv.com/u/abluted-alkeran-2)\
**Replies:** 4\
**Last updated:** [March 11, 2026, 6:59am UTC](https://community.deriv.com/t/support-delay-been-waiting-for-24-hours-for-an-agent-regarding-uncredited-crypto-deposit/89230 "2026-03-11T06:59:35Z")

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I’ve been waiting now 24+ hours on both live chat and WhatsApp for a assistance regarding a crypto deposit with no help. I made a deposit on TON network yesterday but didn’t include the memo. Is there any help

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## [LTC Withdrawal Debited but Support Search Not Matching](https://community.deriv.com/t/ltc-withdrawal-debited-but-support-search-not-matching/89211)

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**Author:** [@clairce-amateur-2](https://community.deriv.com/u/clairce-amateur-2)\
**Replies:** 1\
**Last updated:** [March 7, 2026, 12:16am UTC](https://community.deriv.com/t/ltc-withdrawal-debited-but-support-search-not-matching/89211 "2026-03-07T00:16:53Z")

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"LTC Withdrawal Debited but Support Search Not Matching – Need Help

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## [ZingPay and Swiffy](https://community.deriv.com/t/zingpay-and-swiffy/89203)

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**Author:** [@blankly-almuten-2](https://community.deriv.com/u/blankly-almuten-2)\
**Replies:** 1\
**Last updated:** [March 4, 2026, 9:58am UTC](https://community.deriv.com/t/zingpay-and-swiffy/89203 "2026-03-04T09:58:09Z")

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Hi all, I deposited yesterday using Swiffy and Zingpay - the funds have left my account but they haven’t reflected on my Deriv account. The deposits are meant to be instant but nothing as of yet. Deriv are not replying…

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## [Withdrawal Unavailable & Verification Keeps Failing - No Response from Support](https://community.deriv.com/t/withdrawal-unavailable-verification-keeps-failing-no-response-from-support/89196)

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**Author:** [@baudery-adeling-2](https://community.deriv.com/u/baudery-adeling-2)\
**Replies:** 6\
**Last updated:** [March 3, 2026, 11:29pm UTC](https://community.deriv.com/t/withdrawal-unavailable-verification-keeps-failing-no-response-from-support/89196 "2026-03-03T23:29:51Z")

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Hello everyone and Deriv Moderators, I am facing a critical issue with my account and desperately need assistance, as the standard support channels are completely unresponsive. Currently, the withdrawal option is unava…

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## [Payment not reflecting on my account from last 7 days](https://community.deriv.com/t/payment-not-reflecting-on-my-account-from-last-7-days/89133)

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**Author:** [@brickly-amalett-2](https://community.deriv.com/u/brickly-amalett-2)\
**Replies:** 5\
**Last updated:** [February 19, 2026, 7:22pm UTC](https://community.deriv.com/t/payment-not-reflecting-on-my-account-from-last-7-days/89133 "2026-02-19T19:22:27Z")

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I have paid 180usd/18153 INR using UPI payment method transaction id: 603512713986. I’ve contacted to the deriv support they left me on long waiting and always asking the matter details again and again they said please w…

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## [P2P New Update Issue](https://community.deriv.com/t/p2p-new-update-issue/79029)

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**Author:** [@TamilMani-Exchange](https://community.deriv.com/u/TamilMani-Exchange)\
**Replies:** 3\
**Last updated:** [February 16, 2026, 10:46am UTC](https://community.deriv.com/t/p2p-new-update-issue/79029 "2026-02-16T10:46:57Z")

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P2P Version 1.13.2 Problems Buyer facing bank Details copy Issues, Copy option showing Account number only , that is a problem IFSC and Name text copy not allow :pushpin:

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## [Deposited In Deriv’s LTC address in Error](https://community.deriv.com/t/deposited-in-deriv-s-ltc-address-in-error/89086)

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**Author:** [@bedtime-alcyone-2](https://community.deriv.com/u/bedtime-alcyone-2)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 7:49am UTC](https://community.deriv.com/t/deposited-in-deriv-s-ltc-address-in-error/89086 "2026-02-10T07:49:03Z")

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I wrongly deposited LTC into the deriv ltc address I usually receive my LTC withdrawals from instead of my LTC address on Deriv. Can the admin please look into this for a refund? I have all the details of transfer.

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## [Deposited not credited to my account](https://community.deriv.com/t/deposited-not-credited-to-my-account/89129)

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**Author:** [@bicycle-agonied-2](https://community.deriv.com/u/bicycle-agonied-2)\
**Replies:** 1\
**Last updated:** [February 8, 2026, 9:50am UTC](https://community.deriv.com/t/deposited-not-credited-to-my-account/89129 "2026-02-08T09:50:26Z")

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Hello have deposited some amount via deriv m pesa option but the fund doesn’t reflect in my accoount noow is 2 days the live chat option is not even responding both even via WhatsApp

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## [Withdraw Processed In December Successfully but Haven't Received it](https://community.deriv.com/t/withdraw-processed-in-december-successfully-but-havent-received-it/89072)

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**Author:** [@bifaces-adenota-2](https://community.deriv.com/u/bifaces-adenota-2)\
**Replies:** 2\
**Last updated:** [January 19, 2026, 2:31pm UTC](https://community.deriv.com/t/withdraw-processed-in-december-successfully-but-havent-received-it/89072 "2026-01-19T14:31:49Z")

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Since the 22nd Of December 2025, i’m still waiting for my withdrawal, Support is not helping but rather ignoring me for weeks. I have over 10 tickets opened but nothing happens, they just get resolved and still no money…

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## [Deriv is not legitimate. They are scammers](https://community.deriv.com/t/deriv-is-not-legitimate-they-are-scammers/87718)

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**Author:** [@cablish-airplot-2](https://community.deriv.com/u/cablish-airplot-2)\
**Replies:** 4\
**Last updated:** [January 14, 2026, 2:34am UTC](https://community.deriv.com/t/deriv-is-not-legitimate-they-are-scammers/87718 "2026-01-14T02:34:19Z")

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They scammed me. I made a request for a withdrawal of $600. 00 and they denied my request stating that my bank has placed restriction on my card, which is false as I verified with my bank. They offered other another met…

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## [My UPI Deposit has not arrived in my Deriv Wallet even after 4 Days.](https://community.deriv.com/t/my-upi-deposit-has-not-arrived-in-my-deriv-wallet-even-after-4-days/88346)

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**Author:** [@burnies-alkanna-2](https://community.deriv.com/u/burnies-alkanna-2)\
**Replies:** 6\
**Last updated:** [September 18, 2025, 8:36am UTC](https://community.deriv.com/t/my-upi-deposit-has-not-arrived-in-my-deriv-wallet-even-after-4-days/88346 "2025-09-18T08:36:08Z")

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I deposited 15 dollars and 16 dollars via UPI on 10th July 2025.The transaction was successful at my end but it was not credited to my Deriv Wallet. I contacted deriv team through their live chat option and provided all …

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## [Withdrawal locked](https://community.deriv.com/t/withdrawal-locked/88572)

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**Author:** [@bogongs-acomous-2](https://community.deriv.com/u/bogongs-acomous-2)\
**Replies:** 1\
**Last updated:** [August 27, 2025, 11:57am UTC](https://community.deriv.com/t/withdrawal-locked/88572 "2025-08-27T11:57:08Z")

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My deriv account is locked I did a deposit I can’t transfer funds to my CrMt5 account to start trading since yesterday my issue is still not resolved

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## [Account Freeze, funds cannot be recovered](https://community.deriv.com/t/account-freeze-funds-cannot-be-recovered/88471)

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**Author:** [@busuuti-almadie-2](https://community.deriv.com/u/busuuti-almadie-2)\
**Replies:** 1\
**Last updated:** [August 14, 2025, 3:42am UTC](https://community.deriv.com/t/account-freeze-funds-cannot-be-recovered/88471 "2025-08-14T03:42:50Z")

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My account got frozen, saying country not supported. Was told I can withdraw my funds and contact them once done. Problem is my trading account has my funds, which I cannot transfer to my standard account to withdraw, t…

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## [Hello cashier is locked](https://community.deriv.com/t/hello-cashier-is-locked/88241)

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**Author:** [@beastie-alforja-2](https://community.deriv.com/u/beastie-alforja-2)\
**Replies:** 2\
**Last updated:** [July 18, 2025, 1:38pm UTC](https://community.deriv.com/t/hello-cashier-is-locked/88241 "2025-07-18T13:38:06Z")

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Hello cashier is locked

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## [My Money is locked in my cashier due to using a different bank account. I would like to unlock my account I have used live chat but it didn't get me far....](https://community.deriv.com/t/my-money-is-locked-in-my-cashier-due-to-using-a-different-bank-account-i-would-like-to-unlock-my-account-i-have-used-live-chat-but-it-didnt-get-me-far/88355)

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**Author:** [@bettong-alkalin-2](https://community.deriv.com/u/bettong-alkalin-2)\
**Replies:** 0\
**Last updated:** [July 15, 2025, 9:00pm UTC](https://community.deriv.com/t/my-money-is-locked-in-my-cashier-due-to-using-a-different-bank-account-i-would-like-to-unlock-my-account-i-have-used-live-chat-but-it-didnt-get-me-far/88355 "2025-07-15T21:00:24Z")

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My Money is locked in my account due to using a different bank account. I would really like to unlock my cashier in order for me to carry on with trades. Please help me

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## [Deposit not Reflecting (5 Days)](https://community.deriv.com/t/deposit-not-reflecting-5-days/88288)

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**Author:** [@awaking-allonge-2](https://community.deriv.com/u/awaking-allonge-2)\
**Replies:** 0\
**Last updated:** [July 4, 2025, 1:48am UTC](https://community.deriv.com/t/deposit-not-reflecting-5-days/88288 "2025-07-04T01:48:29Z")

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I deposited ETH on June 29th to the address provided. I was told to wait up to 3 days for it to clear. Today is July 3rd—5 days later—and now I’m being told that my case will be transferred to the specialist department. …

[Next page](https://community.deriv.com/c/deposit-withdrawal/deriv-p2p/25.md?page=1)
