{"users":[{"id":88462,"username":"Bella","name":"briguer aculeus 2","avatar_template":"/user_avatar/community.deriv.com/bella/{size}/5512_2.png","trust_level":4},{"id":23394,"username":"Farahin_derivadmin","name":"barefit acridid 2","avatar_template":"/user_avatar/community.deriv.com/farahin_derivadmin/{size}/5512_2.png","admin":true,"moderator":true,"trust_level":4},{"id":-1,"username":"system","name":"system","avatar_template":"https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png","admin":true,"moderator":true,"trust_level":4},{"id":21798,"username":"Sakina_derivadmin","name":"biplane accruer 2","avatar_template":"/user_avatar/community.deriv.com/sakina_derivadmin/{size}/5512_2.png","admin":true,"moderator":true,"trust_level":4},{"id":32852,"username":"busbies-addison-2","name":"busbies addison 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/73ab20/{size}.png","trust_level":0},{"id":43358,"username":"aposoro-aceship-2","name":"aposoro aceship 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/e0b2c6/{size}.png","trust_level":0},{"id":38423,"username":"Sivapria_deriv","name":"calaber actinic 2","avatar_template":"/user_avatar/community.deriv.com/sivapria_deriv/{size}/5512_2.png","trust_level":2},{"id":16056,"username":"acaleph-acronyc-2","name":"acaleph acronyc 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/{size}.png","trust_level":2},{"id":37107,"username":"bawlers-alaskan-1","name":"bawlers alaskan 1","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/45deac/{size}.png","trust_level":0},{"id":32292,"username":"Deriv_NG4","name":"amnesty aecidia 2","avatar_template":"/user_avatar/community.deriv.com/deriv_ng4/{size}/5512_2.png","trust_level":1},{"id":37156,"username":"Rahab","name":"andrite aeoline 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/{size}.png","trust_level":0},{"id":37197,"username":"bedrail-adeptly-2","name":"bedrail adeptly 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/{size}.png","trust_level":1},{"id":24324,"username":"DiegoEfex01","name":"bedunce acridyl 2","avatar_template":"/user_avatar/community.deriv.com/diegoefex01/{size}/2417_2.png","trust_level":0},{"id":39893,"username":"chocked-adornos-2","name":"chocked adornos 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/53a042/{size}.png","trust_level":0},{"id":32624,"username":"Paola","name":"aminity aecidia 2","avatar_template":"/user_avatar/community.deriv.com/paola/{size}/5512_2.png","trust_level":1},{"id":40110,"username":"bunnias-advowry-2","name":"bunnias advowry 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/e9bcb4/{size}.png","trust_level":1},{"id":41323,"username":"bornite-achiral-2","name":"bornite achiral 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/ccd318/{size}.png","trust_level":0},{"id":41669,"username":"Robson34419","name":"boxfish accosts 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/r/df705f/{size}.png","trust_level":0},{"id":43200,"username":"buckram-alcoran-1","name":"buckram alcoran 1","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/53a042/{size}.png","trust_level":0},{"id":47375,"username":"capoted-acutest-2","name":"capoted acutest 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/a3d4f5/{size}.png","trust_level":0},{"id":48953,"username":"cansful-abusage-2","name":"cansful abusage 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/{size}.png","trust_level":0},{"id":61386,"username":"climbed-acknows-2","name":"climbed acknows 2","avatar_template":"/user_avatar/community.deriv.com/climbed-acknows-2/{size}/6024_2.png","trust_level":1},{"id":56087,"username":"juanjo","name":"acuerdo adynamy 2","avatar_template":"/user_avatar/community.deriv.com/juanjo/{size}/5512_2.png","trust_level":2},{"id":62268,"username":"baybolt-acantha-2","name":"baybolt acantha 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/{size}.png","trust_level":0},{"id":52903,"username":"Erika_deriv","name":"belched agility 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/{size}.png","trust_level":1},{"id":63358,"username":"accourt-aguglia-2","name":"accourt aguglia 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/ea666f/{size}.png","trust_level":0},{"id":63336,"username":"cembras-aginner-2","name":"cembras aginner 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/839c29/{size}.png","trust_level":0},{"id":62714,"username":"appoint-alodium-1","name":"appoint alodium 1","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/b5a626/{size}.png","trust_level":1},{"id":52626,"username":"Syafiza","name":"campagi abactor 4","avatar_template":"/user_avatar/community.deriv.com/syafiza/{size}/5512_2.png","trust_level":1},{"id":63357,"username":"bobooti-abought-2","name":"bobooti abought 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/{size}.png","trust_level":0},{"id":49051,"username":"boggler-adibasi-2","name":"boggler adibasi 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/9e8a1a/{size}.png","trust_level":0},{"id":41848,"username":"Deriv_adminN9","name":"arilled adipoid 2","avatar_template":"/user_avatar/community.deriv.com/deriv_adminn9/{size}/5512_2.png","trust_level":1},{"id":65715,"username":"biffies-agneaux-2","name":"biffies agneaux 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/3ec8ea/{size}.png","trust_level":1},{"id":52232,"username":"aratory-agentry-2","name":"aratory agentry 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/e274bd/{size}.png","trust_level":0},{"id":66791,"username":"altheas-agraste-2","name":"altheas agraste 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/{size}.png","trust_level":0},{"id":69486,"username":"cageful-aeolist-2","name":"cageful aeolist 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/b38774/{size}.png","trust_level":0},{"id":67927,"username":"chrisma-acorned-2","name":"chrisma acorned 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/6a8cbe/{size}.png","trust_level":0},{"id":73518,"username":"accrews-airdrop-2","name":"accrews airdrop 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/b77776/{size}.png","trust_level":0},{"id":99125,"username":"belayer-ahurewa-2","name":"belayer ahurewa 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/898d66/{size}.png","trust_level":0},{"id":123758,"username":"bismuth-absciss-2","name":"bismuth absciss 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/d9b06d/{size}.png","trust_level":0},{"id":93582,"username":"bargeer-akepiro-2","name":"bargeer akepiro 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/d2c977/{size}.png","trust_level":0},{"id":31663,"username":"amplect-advised-2","name":"amplect advised 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/a4c791/{size}.png","trust_level":0},{"id":76808,"username":"cerebra-aerogen-2","name":"cerebra aerogen 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/65b543/{size}.png","trust_level":0},{"id":97437,"username":"brusure-alcaics-2","name":"brusure alcaics 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/74df32/{size}.png","trust_level":0},{"id":106198,"username":"bumkins-aleying-2","name":"bumkins aleying 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/a88e57/{size}.png","trust_level":0},{"id":83350,"username":"alkalin-ajitter-2","name":"alkalin ajitter 2","avatar_template":"/user_avatar/community.deriv.com/alkalin-ajitter-2/{size}/7174_2.png","trust_level":0},{"id":86429,"username":"ageisms-abortus-2","name":"ageisms abortus 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/e47774/{size}.png","trust_level":1},{"id":97519,"username":"bespray-alcidae-2","name":"bespray alcidae 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/87869e/{size}.png","trust_level":0},{"id":123879,"username":"araneus-amautik-2","name":"araneus amautik 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/a/e47c2d/{size}.png","trust_level":0},{"id":79883,"username":"cichlid-agalaxy-2","name":"actuose absolve 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/4491bb/{size}.png","trust_level":0},{"id":115881,"username":"brisket-alights-2","name":"brisket alights 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/{size}.png","trust_level":1},{"id":114286,"username":"biallyl-aliquid-2","name":"biallyl aliquid 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/{size}.png","trust_level":1},{"id":117928,"username":"chabuks-alleleu-2","name":"chabuks alleleu 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/3bc359/{size}.png","trust_level":0},{"id":123197,"username":"brawler-amandin-2","name":"brawler amandin 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/df788c/{size}.png","trust_level":0},{"id":120453,"username":"caviare-alfalfa-2","name":"caviare alfalfa 2","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/c/e274bd/{size}.png","trust_level":0}],"primary_groups":[],"flair_groups":[],"topic_list":{"can_create_topic":false,"more_topics_url":"/c/faq/39?page=1","per_page":30,"top_tags":[{"id":13,"name":"mt5","slug":"mt5"},{"id":41,"name":"trading","slug":"trading"},{"id":11,"name":"account","slug":"account"},{"id":23,"name":"derivx","slug":"derivx"},{"id":40,"name":"mt5account","slug":"mt5account"},{"id":58,"name":"derivapi","slug":"derivapi"},{"id":59,"name":"developers","slug":"developers"},{"id":54,"name":"fundtransfer","slug":"fundtransfer"},{"id":9,"name":"livechat","slug":"livechat"},{"id":22,"name":"mobileapp","slug":"mobileapp"},{"id":8,"name":"service","slug":"service"}],"topics":[{"fancy_title":"Trading disabled on MT5? Here’s why and how to fix it","id":87247,"title":"Trading disabled on MT5? Here's why and how to fix it","slug":"trading-disabled-on-mt5-heres-why-and-how-to-fix-it","posts_count":2,"reply_count":1,"highest_post_number":3,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/474fd36b55ed413f03ac3ec4862b690320401c6b.jpeg","created_at":"2024-08-06T08:16:50.898Z","last_posted_at":"2026-06-23T07:34:44.687Z","bumped":true,"bumped_at":"2026-06-23T07:34:44.687Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Hello Deriv Community, \nHave you ever got the “Trading disabled” error message in your MT5 mobile app? \n  \nLet’s explore the two main reasons behind this issue and how to resolve them. \n1. New account, no deposit:  If yo…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":41,"name":"trading","slug":"trading"},{"id":40,"name":"mt5account","slug":"mt5account"}],"tags_descriptions":{},"views":5636,"like_count":1,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":88462,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":23394,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Deriv MT5 Login error: Authorization failed (Invalid Account) error message","id":50035,"title":"Deriv MT5 Login error: Authorization failed (Invalid Account) error message","slug":"deriv-mt5-login-error-authorization-failed-invalid-account-error-message","posts_count":2,"reply_count":1,"highest_post_number":3,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/9902a99de3c61d4a8fa7e5482282fe52ccdf1b82.jpeg","created_at":"2023-03-17T06:50:14.803Z","last_posted_at":"2026-06-23T07:58:35.922Z","bumped":true,"bumped_at":"2026-06-23T07:58:35.922Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Dear Deriv Community members, \n  \nAuthorization failed or Invalid account error message is commonly seen when you have entered incorrect login information. This includes either an incorrect Deriv MT5 login ID, server, or…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":13,"name":"mt5","slug":"mt5"}],"tags_descriptions":{},"views":5931,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":21798,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Internal Fund Transfer between Accounts","id":37257,"title":"Internal Fund Transfer between Accounts","slug":"internal-fund-transfer-between-accounts","posts_count":5,"reply_count":2,"highest_post_number":6,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/f/f1b99785d01d6225c9ccee29e63ad1cea66cd675_2_730x1024.jpeg","created_at":"2022-10-03T11:41:18.870Z","last_posted_at":"2026-06-23T07:58:02.864Z","bumped":true,"bumped_at":"2026-06-23T07:58:02.864Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Hello Deriv Community, \nIf you are wondering how to transfer funds (Deposit/Withdraw) between your accounts, from your Fiat currency account to your MT5 account, Deriv X account or Cryptocurrency account or vice versa, y…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":40,"name":"mt5account","slug":"mt5account"},{"id":54,"name":"fundtransfer","slug":"fundtransfer"}],"tags_descriptions":{},"views":8317,"like_count":1,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":21798,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32852,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":43358,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":38423,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Deposito $540 robo salario magico","id":27361,"title":"Deposito $540 robo salario magico","slug":"deposito-540-robo-salario-magico","posts_count":2,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2022-03-01T06:48:40.588Z","last_posted_at":"2026-06-23T08:48:38.369Z","bumped":true,"bumped_at":"2026-06-23T08:48:38.369Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Preciso desse dinheiro do robô salário mágico assinei enpurraram pra Deriv professor Fernando avise antes de fazer a compra quanto ja tenho de juros si","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":552,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":16056,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Live account Enquiry","id":44549,"title":"Live account Enquiry","slug":"live-account-enquiry","posts_count":5,"reply_count":2,"highest_post_number":5,"image_url":null,"created_at":"2023-01-23T07:48:36.722Z","last_posted_at":"2026-06-23T08:44:58.360Z","bumped":true,"bumped_at":"2026-06-23T08:44:58.360Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hello Deriv.com \nI’d like to ask a few questions. I tried using your chat and WhatsApp services but those are Chabots only. \n\n\nI’m currently working and resident in South Korea and should like to open a Live account. I c…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1525,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":37107,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32292,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":37156,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":23394,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Verificación de domicilio","id":44650,"title":"Verificación de domicilio","slug":"verificacion-de-domicilio","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-01-24T05:36:52.707Z","last_posted_at":"2026-06-23T08:44:47.386Z","bumped":true,"bumped_at":"2026-06-23T08:44:47.386Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Envié los documentos hace más de tres días, me dice que fue subido correctamente y que esperara tres días, no eh resivido respuestas","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":409,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":37197,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":23394,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Uso del MT5 y Dtrader - bloqueo de cuenta","id":29807,"title":"Uso del MT5 y Dtrader - bloqueo de cuenta","slug":"uso-del-mt5-y-dtrader-bloqueo-de-cuenta","posts_count":2,"reply_count":1,"highest_post_number":2,"image_url":null,"created_at":"2022-05-02T16:19:55.815Z","last_posted_at":"2026-06-23T08:30:00.432Z","bumped":true,"bumped_at":"2026-06-23T08:30:00.432Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hola, \nTengo mi cuenta real de MT5, pero siempre trabajo en mi cuenta real de Dtrader, me cerraron la cuenta de MT5 por inactividad, ya generé ticket para reactivacion..pensando que son cuentas vinculadas..pero para evit…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":594,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":24324,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"no puedo crear una cuenta","id":47573,"title":"no puedo crear una cuenta","slug":"no-puedo-crear-una-cuenta","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-02-21T17:18:24.494Z","last_posted_at":"2026-06-23T08:15:30.578Z","bumped":true,"bumped_at":"2026-06-23T08:15:30.578Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"cuando abro la opción de abrir la cuenta me pide una contraseña, ingreso la contraseña y me aparece un error de dirección.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":390,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":39893,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32624,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Me ajuda","id":47808,"title":"Me ajuda","slug":"me-ajuda","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/5/55c3e7a77e2380c94d9df0c4915d22f5a45f870a_2_512x1024.png","created_at":"2023-02-24T00:12:04.631Z","last_posted_at":"2026-06-23T08:14:43.706Z","bumped":true,"bumped_at":"2026-06-23T08:14:43.706Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Estou tentando confirmar a conta enviando comprovante de endereço, Não estou conseguindo. Enviei faturas, boleto em PDF extrato. Já não sei o que fazer. POR FAVOR !!!","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":662,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":40110,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32292,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Dinheiro retido na plataforma como, resolver ?","id":49102,"title":"Dinheiro retido na plataforma como, resolver ?","slug":"dinheiro-retido-na-plataforma-como-resolver","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-03-08T12:37:59.861Z","last_posted_at":"2026-06-23T08:02:08.221Z","bumped":true,"bumped_at":"2026-06-23T08:02:08.221Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"meu dinheiro foi retido na plataforma ontem, queria saber como resolver esse problema","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":341,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":41323,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32624,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"transferencia nao reconhecida","id":49587,"title":"transferencia nao reconhecida","slug":"transferencia-nao-reconhecida","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-03-12T20:05:50.547Z","last_posted_at":"2026-06-23T07:51:13.970Z","bumped":true,"bumped_at":"2026-06-23T07:51:13.970Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"verifiquei os últimos 03 meses e na data do 11-03-23 foi realizado um balanço e após foi transferido 27,68 da conta nao informando a conta de transferência e também tem um perfil que foi criado que nao reconheço. \nEnvian…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":428,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":41669,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32292,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"crear una nueva real cuenta con otro correo","id":51147,"title":"crear una nueva real cuenta con otro correo","slug":"crear-una-nueva-real-cuenta-con-otro-correo","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-03-28T14:00:48.978Z","last_posted_at":"2026-06-23T07:33:45.256Z","bumped":true,"bumped_at":"2026-06-23T07:33:45.256Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"crear cuenta real nueva  con un  nuevo correo \nno me deja por tener una cuenta real  con mis datos pero con diferente correo \nque debo hacer?","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":315,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":43200,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32624,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Cuenta creada en servidor de africa","id":55533,"title":"Cuenta creada en servidor de africa","slug":"cuenta-creada-en-servidor-de-africa","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-05-07T03:16:55.310Z","last_posted_at":"2026-06-23T07:29:24.181Z","bumped":true,"bumped_at":"2026-06-23T07:29:24.181Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hace meses cree una cuenta de trading, al momento de crear dicha cuenta se registró como regió Europa y/o Africa, no recuerdo muy bien cual de los dos, en esta cuenta llevo meses operando y siempre he estado en ganancia …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":292,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":47375,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":38423,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Cancelacion de mi cuenta de practica","id":57171,"title":"Cancelacion de mi cuenta de practica","slug":"cancelacion-de-mi-cuenta-de-practica","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-05-23T18:51:03.674Z","last_posted_at":"2026-06-23T07:25:12.687Z","bumped":true,"bumped_at":"2026-06-23T07:25:12.687Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Por favor eliminar mi cuenta de practica","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":430,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":48953,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":38423,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"trying to verify my account SOLVE solucionado!!! Thank you deriv","id":70059,"title":"trying to verify my account SOLVE solucionado!!! Thank you deriv","slug":"trying-to-verify-my-account-solve-solucionado-thank-you-deriv","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/8/8cf673ba7b626348709709c45d66f84c3b1705fe_2_1024x521.png","created_at":"2023-11-21T00:40:18.381Z","last_posted_at":"2026-06-23T07:07:40.929Z","bumped":true,"bumped_at":"2026-06-23T07:07:40.929Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":":raised_hands: :raised_hands: :raised_hands: I’m trying to verify my account in the “Upload document” section, but there’s an error on the website. When I try to complete the country of origin, it automatically jumps to …","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":507,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":61386,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":56087,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"conta","id":71000,"title":"conta","slug":"conta","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2023-12-19T08:22:24.399Z","last_posted_at":"2026-06-23T06:25:49.899Z","bumped":true,"bumped_at":"2026-06-23T06:25:49.899Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"ola que faco fiz um pix no nome da minha esposa sendo que a conta da deriv e minha como estornar o dinheiro","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":217,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":62268,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":52903,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Ayuda con cuenta MT5","id":72150,"title":"Ayuda con cuenta MT5","slug":"ayuda-con-cuenta-mt5","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2024-01-18T13:47:48.007Z","last_posted_at":"2026-06-23T06:23:44.454Z","bumped":true,"bumped_at":"2026-06-23T06:23:44.454Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Necesito ayuda por favor, una persona de confianza me ayudo a crear la cuenta MT5 ahora el dinero esta en es cuenta  pero no aparece por ningún lado \nConsulto a servicio al cliente y la cuenta del MT5 no está a mi nombre…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":222,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":63358,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32624,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Verificación de identidad","id":72124,"title":"Verificación de identidad","slug":"verificacion-de-identidad","posts_count":6,"reply_count":3,"highest_post_number":9,"image_url":null,"created_at":"2024-01-17T18:55:49.181Z","last_posted_at":"2026-06-23T06:23:25.157Z","bumped":true,"bumped_at":"2026-06-23T06:23:25.157Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Quería más información sobre si ya se pudo verificar mi documento de domicilio que envíe al soporte de deriv ya hace un mes para la verificación de mi cuenta y su respectiva verificación de mi domicilio.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":298,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":63336,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":62714,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":52626,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":63357,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"No puedo verificar mi cuenta","id":57275,"title":"No puedo verificar mi cuenta","slug":"no-puedo-verificar-mi-cuenta","posts_count":4,"reply_count":1,"highest_post_number":4,"image_url":null,"created_at":"2023-05-25T09:29:23.088Z","last_posted_at":"2026-06-23T06:23:04.613Z","bumped":true,"bumped_at":"2026-06-23T06:23:04.613Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hola buenos días ! No he logrado verificar mi cuenta, a pesar de que los documentos que envío de soporte bancario tienen mi nombre completo y mi dirección","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":396,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":49051,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":41848,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":65715,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"NECESITO AYUDA CON MI CUENTA","id":60625,"title":"NECESITO AYUDA CON MI CUENTA","slug":"necesito-ayuda-con-mi-cuenta","posts_count":5,"reply_count":2,"highest_post_number":5,"image_url":null,"created_at":"2023-07-10T15:04:38.483Z","last_posted_at":"2026-06-23T06:20:31.538Z","bumped":true,"bumped_at":"2026-06-23T06:20:31.538Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"ESTUVE ESTUDIANDO EN USA Y POR ERROR ME PUSE A OPERAR EN EEUU. PERO YA VOLVI A MI PAIS Y TUVE QU ELIMINAR CUENTA VIEJA PERO LA PLATAFORMA NO QUIERE ACEPTAR MI CUENTA NUEVA PORQUE DICE QUE TENGO OTRA CREADA EL CUAL YA ELI…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":387,"like_count":1,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":52232,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":32292,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":66791,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":56087,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"transferir","id":78400,"title":"transferir","slug":"transferir","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2024-02-12T17:15:38.573Z","last_posted_at":"2026-06-23T06:18:37.317Z","bumped":true,"bumped_at":"2026-06-23T06:18:37.317Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"buenos dias, voy a realizar transferencia entre mis cuentas y me dice (Tu documento de prueba de domicilio está desactualizado. Visita tu perfil de cuenta para enviar tus documentos válidos y desbloquear tu cajero.) efec…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":248,"like_count":2,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":69486,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":38423,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"validacion prueba domicilio","id":80150,"title":"validacion prueba domicilio","slug":"validacion-prueba-domicilio","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2024-02-21T17:47:50.499Z","last_posted_at":"2026-06-23T06:17:44.828Z","bumped":true,"bumped_at":"2026-06-23T06:17:44.828Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hola, por la plataforma de traders hub no me cargan los documentos, y ya me bloquearon la cuenta, envie un correo y no me dan respuesta.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":158,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":67927,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":52903,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"cuenta cerradaaaaaaa","id":82571,"title":"cuenta cerradaaaaaaa","slug":"cuenta-cerradaaaaaaa","posts_count":3,"reply_count":1,"highest_post_number":3,"image_url":null,"created_at":"2024-03-11T18:43:47.256Z","last_posted_at":"2026-06-23T06:13:54.002Z","bumped":true,"bumped_at":"2026-06-23T06:13:54.002Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"¿Hola buenas tardes, quisiera saber si se cierra la cuenta hay alguna posibilidad de volverla habilitar?","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":161,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":73518,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":52903,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"The following message appears in the journal when placing an order in MT5: “rejected.”","id":87498,"title":"The following message appears in the journal when placing an order in MT5: “rejected.”","slug":"the-following-message-appears-in-the-journal-when-placing-an-order-in-mt5-rejected","posts_count":4,"reply_count":2,"highest_post_number":4,"image_url":null,"created_at":"2024-10-14T09:37:17.566Z","last_posted_at":"2026-04-27T08:39:15.439Z","bumped":true,"bumped_at":"2026-04-27T08:39:15.439Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"This issue suddenly started happening today and occurs on both the mobile and PC versions of MT5. The same issue persists even after changing the server.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":59,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":99125,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":123758,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":93582,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Rejected","id":38373,"title":"Rejected","slug":"rejected","posts_count":16,"reply_count":9,"highest_post_number":16,"image_url":null,"created_at":"2022-10-24T17:54:21.431Z","last_posted_at":"2026-04-27T08:38:32.198Z","bumped":true,"bumped_at":"2026-04-27T08:38:32.198Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I’m using a real account. Anytime i place a trade either buy or sell, I get rejected. The trade doesn’t go through. \nAny help?","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":2393,"like_count":1,"has_summary":false,"last_poster_username":"bargeer-akepiro-2","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":31663,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":76808,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":97437,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":106198,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":93582,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Cashier Locked for DAYS","id":86948,"title":"Cashier Locked for DAYS","slug":"cashier-locked-for-days","posts_count":8,"reply_count":2,"highest_post_number":8,"image_url":null,"created_at":"2024-06-06T05:55:51.108Z","last_posted_at":"2026-03-30T23:50:33.702Z","bumped":true,"bumped_at":"2026-03-30T23:50:33.702Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"My cashier has been locked for 4 days now - even after submitting all docs. \nI have replied on the mail to get an update - nothing received. I have been on the live chat that is useless - they just say wait!!!","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":323,"like_count":2,"has_summary":false,"last_poster_username":"araneus-amautik-2","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":83350,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":38423,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":86429,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":97519,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":123879,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"My funds from my mt5 account got withdrawn without my consent","id":89288,"title":"My funds from my mt5 account got withdrawn without my consent","slug":"my-funds-from-my-mt5-account-got-withdrawn-without-my-consent","posts_count":2,"reply_count":2,"highest_post_number":2,"image_url":null,"created_at":"2026-03-27T06:55:14.488Z","last_posted_at":"2026-03-27T06:55:14.726Z","bumped":true,"bumped_at":"2026-03-27T06:55:14.726Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"On the 26th March 2026 at 08:06 my funds from my metatrader 5 account was withdrawn without my consent. I did not receive any withdrawal email request, the funds does not reflect on dashboard. I contacted the help centre…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":13,"name":"mt5","slug":"mt5"},{"id":11,"name":"account","slug":"account"},{"id":58,"name":"derivapi","slug":"derivapi"},{"id":8,"name":"service","slug":"service"},{"id":9,"name":"livechat","slug":"livechat"}],"tags_descriptions":{},"views":54,"like_count":2,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":79883,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Request to Unlock My Cashier","id":88424,"title":"Request to Unlock My Cashier","slug":"request-to-unlock-my-cashier","posts_count":8,"reply_count":3,"highest_post_number":8,"image_url":null,"created_at":"2025-07-28T16:41:20.981Z","last_posted_at":"2026-03-11T16:15:20.396Z","bumped":true,"bumped_at":"2026-03-11T16:15:20.396Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I tried depositing funds into my MT5 account today, but I got a message saying I’m sharing the same account information with another user. I don’t understand this, as I’m the only one using my account and I have only one…","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":11,"name":"account","slug":"account"}],"tags_descriptions":{},"views":155,"like_count":3,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":1,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":115881,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":114286,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":117928,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":23394,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Hey my account is on negative balance,what should I do so that it can be reset to zero and also that in the future it doesn’t give me a negative balance","id":89222,"title":"Hey my account is on negative balance,what should I do so that it can be reset to zero and also that in the future it doesn't give me a negative balance","slug":"hey-my-account-is-on-negative-balance-what-should-i-do-so-that-it-can-be-reset-to-zero-and-also-that-in-the-future-it-doesnt-give-me-a-negative-balance","posts_count":2,"reply_count":1,"highest_post_number":2,"image_url":null,"created_at":"2026-03-09T07:28:39.933Z","last_posted_at":"2026-03-09T07:28:40.115Z","bumped":true,"bumped_at":"2026-03-09T07:28:40.115Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey my account is on negative balance,what should I do so that it can be reset to zero and also that in the future it doesn’t give me a negative balance","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":13,"name":"mt5","slug":"mt5"}],"tags_descriptions":{},"views":55,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":123197,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Order Rejected since 3 days now","id":88828,"title":"Order Rejected since 3 days now","slug":"order-rejected-since-3-days-now","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2025-11-22T20:28:12.422Z","last_posted_at":"2025-12-04T10:53:29.412Z","bumped":true,"bumped_at":"2025-12-04T10:53:29.412Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Its been 3 days now that i cannot execute any trade or order on my deriv account. Anytime i try i get the “Rejected” prompt and this has affected me immensely for 3 consecutive days now.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":13,"name":"mt5","slug":"mt5"},{"id":41,"name":"trading","slug":"trading"}],"tags_descriptions":{},"views":60,"like_count":0,"has_summary":false,"last_poster_username":"Sakina_derivadmin","category_id":39,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":120453,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":21798,"primary_group_id":null,"flair_group_id":null}]}]}}