# Trading Platforms

**URL:** https://community.deriv.com/c/trading/16.md?page=7

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 8

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## [How to decrease the volume of an open position](https://community.deriv.com/t/how-to-decrease-the-volume-of-an-open-position/32335)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 21, 2022, 7:11am UTC](https://community.deriv.com/t/how-to-decrease-the-volume-of-an-open-position/32335 "2022-06-21T07:11:39Z")

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Dear Members, If you are unsure on how to decrease the volume of an open position, this article might help you :slight\_smile: On an MT5 trading account, it’s possible to have multiple positions open simultaneously for …

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## [An overview of close-by operation](https://community.deriv.com/t/an-overview-of-close-by-operation/32195)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 17, 2022, 11:39am UTC](https://community.deriv.com/t/an-overview-of-close-by-operation/32195 "2022-06-17T11:39:39Z")

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Dear Members, Traders can utilize the Close By function to simultaneously close out two opposing positions of the same financial instrument. In situations where the two positions have different lot values, only one will…

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## [An Overview of ‘Radial Menu’ on MT5 Mobile App](https://community.deriv.com/t/an-overview-of-radial-menu-on-mt5-mobile-app/32404)

<div class="topic-metadata">

**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 22, 2022, 12:05pm UTC](https://community.deriv.com/t/an-overview-of-radial-menu-on-mt5-mobile-app/32404 "2022-06-22T12:05:05Z")

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Dear Members, The radial menu is opened by a tap on the chart. Using the menu you can: Change the timeframe Attach indicators to a chart Apply objects to a chart Enable crosshairs Open chart settings Each chart is pr…

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## [Chart Types available in Deriv Trader](https://community.deriv.com/t/chart-types-available-in-deriv-trader/32079)

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**Author:** [@Deriv\_adminN3](https://community.deriv.com/u/Deriv_adminN3)\
**Replies:** 0\
**Last updated:** [June 14, 2022, 3:14am UTC](https://community.deriv.com/t/chart-types-available-in-deriv-trader/32079 "2022-06-14T03:14:29Z")

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Hi Deriv Community, We offer a few chart types for your visuality which includes Area, Candle, Hollow, and OHLC. You may select it by going to the left-side toolbar and select the chart icon :chart\_with\_upwards\_trend: …

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## [Chart panel on MT5 Desktop](https://community.deriv.com/t/chart-panel-on-mt5-desktop/32091)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 14, 2022, 11:32am UTC](https://community.deriv.com/t/chart-panel-on-mt5-desktop/32091 "2022-06-14T11:32:49Z")

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Dear Members, The largest panel on the platform occupies the central area of the workspace and is designated for charting. Within this panel, you have the flexibility to display up to four unique charts of various asset…

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## [Chart Types available in SmartTrader](https://community.deriv.com/t/chart-types-available-in-smarttrader/32149)

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**Author:** [@Deriv\_adminN3](https://community.deriv.com/u/Deriv_adminN3)\
**Replies:** 0\
**Last updated:** [June 16, 2022, 5:45am UTC](https://community.deriv.com/t/chart-types-available-in-smarttrader/32149 "2022-06-16T05:45:34Z")

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Hi Deriv Community, We offer a few chart types for your visuality in SmartTrader which includes the line, dot, spline, table, and crosshair. You may select it by clicking on the chart section on the lower part of the s…

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## [Margin calculator for specific assets](https://community.deriv.com/t/margin-calculator-for-specific-assets/31789)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 7, 2022, 7:16am UTC](https://community.deriv.com/t/margin-calculator-for-specific-assets/31789 "2022-06-07T07:16:19Z")

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Dear Members, To know what your account leverage is, you can check on Trader’s Hub in Compare Accounts Step 2: Choose the specific asset/symbol that you would like to calculate, right-click and click on specifications.…

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## [Enabling one -click trading on mobile app](https://community.deriv.com/t/enabling-one-click-trading-on-mobile-app/31794)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 7, 2022, 10:01am UTC](https://community.deriv.com/t/enabling-one-click-trading-on-mobile-app/31794 "2022-06-07T10:01:55Z")

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Dear Members, Experienced traders find the ‘One-Click Trading’ mode highly beneficial since it enables them to initiate trades instantly, without requiring confirmation, using preset trade criteria such as Amount, Lever…

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## [Do we provide MAM ( account manager services)](https://community.deriv.com/t/do-we-provide-mam-account-manager-services/31869)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 9, 2022, 7:17am UTC](https://community.deriv.com/t/do-we-provide-mam-account-manager-services/31869 "2022-06-09T07:17:03Z")

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Hello Deriv Community, We do not offer any account management services or account management. We strongly advise the client to not share their account credentials with anyone. As per stated in our terms and conditions h…

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## [Reduction in stake limit per trade on DTrader](https://community.deriv.com/t/reduction-in-stake-limit-per-trade-on-dtrader/31784)

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**Author:** [@biparty-accerse-2](https://community.deriv.com/u/biparty-accerse-2)\
**Replies:** 1\
**Last updated:** [June 7, 2022, 7:19am UTC](https://community.deriv.com/t/reduction-in-stake-limit-per-trade-on-dtrader/31784 "2022-06-07T07:19:07Z")

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Why has DTrader reduce the maximum stake per trade you can make. It was 2000 USD now it’s only 200 USD. How can u get it increased.

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## [Error on Dtrader: No further trading is allowed on this contract type for the current trading session.](https://community.deriv.com/t/error-on-dtrader-no-further-trading-is-allowed-on-this-contract-type-for-the-current-trading-session/12394)

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**Author:** [@amended-acmites-2](https://community.deriv.com/u/amended-acmites-2)\
**Replies:** 4\
**Last updated:** [June 7, 2022, 7:09am UTC](https://community.deriv.com/t/error-on-dtrader-no-further-trading-is-allowed-on-this-contract-type-for-the-current-trading-session/12394 "2022-06-07T07:09:57Z")

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Purchase Error No further trading is allowed on this contract type for the current trading session. What does this mean? kindly assist regards

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## [Adding Multiple Symbols on the Market Watch](https://community.deriv.com/t/adding-multiple-symbols-on-the-market-watch/31489)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [May 31, 2022, 6:28am UTC](https://community.deriv.com/t/adding-multiple-symbols-on-the-market-watch/31489 "2022-05-31T06:28:46Z")

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Dear Members, The Market Watch window displays a summary of financial instruments price information such as quotes, price statistics, and tick charts, as well as information about contract specifications and One-Click T…

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## [Connection Speed: Pings of MT5](https://community.deriv.com/t/connection-speed-pings-of-mt5/31522)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [June 1, 2022, 5:10am UTC](https://community.deriv.com/t/connection-speed-pings-of-mt5/31522 "2022-06-01T05:10:39Z")

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Dear Members, The speed of connection for each server is correlated to Ping - servers in closer proximity to you should exhibit faster connection speeds than those farther away. The “Ping” column displays the latency of…

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## [DBot Coding Block](https://community.deriv.com/t/dbot-coding-block/17181)

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**Author:** [@blacken-abuttal-2](https://community.deriv.com/u/blacken-abuttal-2)\
**Replies:** 1\
**Last updated:** [May 30, 2022, 5:52pm UTC](https://community.deriv.com/t/dbot-coding-block/17181 "2022-05-30T17:52:16Z")

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Hi everyone, In the volatility Index trading, I want to add the “Allow Equals” condition in my bot, but I am unable to find the coding block of this or I don’t know how to add this condition. If anyone knows how to add …

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## [Calculation of the Free Margin for MT5 Account](https://community.deriv.com/t/calculation-of-the-free-margin-for-mt5-account/31298)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [May 26, 2022, 11:44am UTC](https://community.deriv.com/t/calculation-of-the-free-margin-for-mt5-account/31298 "2022-05-26T11:44:47Z")

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Dear Members, Free Margin refers to the funds available for trading in a trading account, and it can be determined by subtracting the margin of open positions from the Equity. The Equity is calculated by adding or subtr…

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## [MT5 weekly maintenance](https://community.deriv.com/t/mt5-weekly-maintenance/31299)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [May 26, 2022, 12:21pm UTC](https://community.deriv.com/t/mt5-weekly-maintenance/31299 "2022-05-26T12:21:45Z")

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Hello Deriv Community, Do you know that we have weekly server maintenance every Sunday? This is to ensure that we deliver top-notch service to our clients. Following this, you may need to plan your trading activities in…

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## [MT5 Trading Signals](https://community.deriv.com/t/mt5-trading-signals/31256)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [May 25, 2022, 12:33pm UTC](https://community.deriv.com/t/mt5-trading-signals/31256 "2022-05-25T12:33:00Z")

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Dear Members, The MT5 trading signals service allows you to copy the trades of more experienced traders to your MT5 account. Once you’ve subscribed to a signal, the provider’s deals will be automatically replicated on y…

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## [Forex frozen](https://community.deriv.com/t/forex-frozen/31104)

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**Author:** [@bruchid-accoils-2](https://community.deriv.com/u/bruchid-accoils-2)\
**Replies:** 1\
**Last updated:** [May 23, 2022, 5:57am UTC](https://community.deriv.com/t/forex-frozen/31104 "2022-05-23T05:57:37Z")

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Since yesterday night, my derivative count has remained frozen… the prices of the euro/usd pair no longer evolve… the quotation is frozen, everything is frozen, the positions no longer evolve and it is impossible to clos…

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## [MT5 Proxy Server](https://community.deriv.com/t/mt5-proxy-server/30981)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [May 20, 2022, 7:36am UTC](https://community.deriv.com/t/mt5-proxy-server/30981 "2022-05-20T07:36:56Z")

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Dear Members, A proxy server acts as a mediator between the trader’s computer and the trade server, commonly employed by internet providers or local networks. In case of any connectivity issues with the proxy server, it…

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## [Margin Requirement in MT5](https://community.deriv.com/t/margin-requirement-in-mt5/30458)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [May 10, 2022, 11:15am UTC](https://community.deriv.com/t/margin-requirement-in-mt5/30458 "2022-05-10T11:15:02Z")

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Hello Deriv Community, Note that for the margin calculator, the following formula is applied: (volume) x (contract size) x (asset price) / effective leverage To find out the effective leverage value of each symbol/ind…

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## [Correlation between Volume and Trades in MT5](https://community.deriv.com/t/correlation-between-volume-and-trades-in-mt5/30846)

<div class="topic-metadata">

**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [May 17, 2022, 10:07am UTC](https://community.deriv.com/t/correlation-between-volume-and-trades-in-mt5/30846 "2022-05-17T10:07:29Z")

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Hello Deriv Community, Please note that you will need to open trades that follow the minimal volume (minimal lot) and maximal volume (maximum lot size) when trying to place trades, anything below or above these values …

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## [Cannot access SmartTrader](https://community.deriv.com/t/cannot-access-smarttrader/24293)

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**Author:** [@angeled-affines-1](https://community.deriv.com/u/angeled-affines-1)\
**Replies:** 3\
**Last updated:** [May 11, 2022, 8:43am UTC](https://community.deriv.com/t/cannot-access-smarttrader/24293 "2022-05-11T08:43:38Z")

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When attempting to access SmartTrader at SmartTrader | Online trading platform | Deriv the response is Trading is unavailable at this time. Screenshot: https://i.imgur.com/NYjr1S0.png

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## [Meu Gráfico não abre no Binary Bot](https://community.deriv.com/t/meu-grafico-nao-abre-no-binary-bot/29819)

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**Author:** [@bilobar-absvolt-2](https://community.deriv.com/u/bilobar-absvolt-2)\
**Replies:** 1\
**Last updated:** [May 9, 2022, 6:35am UTC](https://community.deriv.com/t/meu-grafico-nao-abre-no-binary-bot/29819 "2022-05-09T06:35:56Z")

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Eu uso o binary bot, estudo estratégias e operações por lá mas hoje o meu gráfico não quer abrir de jeito nenhum, o que eu faço?

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## [Result always is wrong....Over or Under..](https://community.deriv.com/t/result-always-is-wrong-over-or-under/30110)

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**Author:** [@chessel-acolyth-2](https://community.deriv.com/u/chessel-acolyth-2)\
**Replies:** 1\
**Last updated:** [May 9, 2022, 6:32am UTC](https://community.deriv.com/t/result-always-is-wrong-over-or-under/30110 "2022-05-09T06:32:02Z")

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Hi all, In the platform, when I use Syntetic Index-\>Continuous Index-\>Volatibility Index (Any), Digits, Over/Under, the number placed in the field “Prediction” always result wrong…Over or Under… This not is correct, al…

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## [Problema com o gráfico que não aparece](https://community.deriv.com/t/problema-com-o-grafico-que-nao-aparece/29865)

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**Author:** [@carboxy-absinth-2](https://community.deriv.com/u/carboxy-absinth-2)\
**Replies:** 0\
**Last updated:** [May 3, 2022, 12:08pm UTC](https://community.deriv.com/t/problema-com-o-grafico-que-nao-aparece/29865 "2022-05-03T12:08:08Z")

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Problema com o gráfico que não aparece não esta aparecendo para eu

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## [Deriv MT5 Account Showing Netting](https://community.deriv.com/t/deriv-mt5-account-showing-netting/29425)

<div class="topic-metadata">

**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 2\
**Last updated:** [May 9, 2022, 5:45am UTC](https://community.deriv.com/t/deriv-mt5-account-showing-netting/29425 "2022-05-09T05:45:30Z")

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Dear Members, We only support hedging, not netting. If you see netting on your MT5 account it’s probably due to incorrect login information. Kindly ensure you are using the correct account number and password when tryin…

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## [MT5 Financial Spread](https://community.deriv.com/t/mt5-financial-spread/29428)

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**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Replies:** 0\
**Last updated:** [April 26, 2022, 5:22am UTC](https://community.deriv.com/t/mt5-financial-spread/29428 "2022-04-26T05:22:03Z")

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Dear Members, The spread for the MT5 financial account is variable. This means the spread is constantly changing, depending on the market conditions. This was stated on our website Deriv MT5 | MetaTrader 5 trading plat…

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## [MT5 froze with open trades](https://community.deriv.com/t/mt5-froze-with-open-trades/1065)

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**Author:** [@accurse-accepts-2](https://community.deriv.com/u/accurse-accepts-2)\
**Replies:** 13\
**Last updated:** [May 6, 2022, 8:07am UTC](https://community.deriv.com/t/mt5-froze-with-open-trades/1065 "2022-05-06T08:07:29Z")

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My MT5 froze with trades open…what happens to my trades and money?

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## [Difference between Deriv MT5 and Deriv Trader Charts](https://community.deriv.com/t/difference-between-deriv-mt5-and-deriv-trader-charts/29462)

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**Author:** [@Deriv\_adminN3](https://community.deriv.com/u/Deriv_adminN3)\
**Replies:** 0\
**Last updated:** [April 27, 2022, 3:32am UTC](https://community.deriv.com/t/difference-between-deriv-mt5-and-deriv-trader-charts/29462 "2022-04-27T03:32:22Z")

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Hi Deriv Community! If you ever wonder what is the difference between the MT5 and Deriv Trader charts, you have clicked on the correct post. The MT5 and Deriv Trader charts both are sharing similar market movement tren…

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## [Deriv Trader: Removal of Price Info on Chart](https://community.deriv.com/t/deriv-trader-removal-of-price-info-on-chart/29432)

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**Author:** [@Deriv\_adminN3](https://community.deriv.com/u/Deriv_adminN3)\
**Replies:** 0\
**Last updated:** [April 26, 2022, 5:56am UTC](https://community.deriv.com/t/deriv-trader-removal-of-price-info-on-chart/29432 "2022-04-26T05:56:39Z")

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Hi Deriv Community! :star: Is your cursor showing the price information? Are you having the same image below in your Deriv Trader and would you like to remove it? Don’t worry, you can always remove this feature by c…

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