# Deriv MT5

**URL:** https://community.deriv.com/c/trading/derivmt5/13.md?page=2

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 3

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## [Trade temporarirly unavailable](https://community.deriv.com/t/trade-temporarirly-unavailable/17603)

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**Author:** [@basions-abalone-5](https://community.deriv.com/u/basions-abalone-5)\
**Replies:** 0\
**Last updated:** [September 17, 2021, 8:32am UTC](https://community.deriv.com/t/trade-temporarirly-unavailable/17603 "2021-09-17T08:32:55Z")

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Hi does someone knows how to fox this?

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## [My mt4 account says i withdraw money that i didn't what happening please help now I'm left with nothing in my account](https://community.deriv.com/t/my-mt4-account-says-i-withdraw-money-that-i-didnt-what-happening-please-help-now-im-left-with-nothing-in-my-account/17302)

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**Author:** [@auditor-achuete-2](https://community.deriv.com/u/auditor-achuete-2)\
**Replies:** 0\
**Last updated:** [September 13, 2021, 1:38pm UTC](https://community.deriv.com/t/my-mt4-account-says-i-withdraw-money-that-i-didnt-what-happening-please-help-now-im-left-with-nothing-in-my-account/17302 "2021-09-13T13:38:50Z")

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My mt4 account says i withdraw money that i didn’t what happening

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## [How do I get a dmt5 synthetic account](https://community.deriv.com/t/how-do-i-get-a-dmt5-synthetic-account/5689)

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**Author:** [@captive-abacaxi-4](https://community.deriv.com/u/captive-abacaxi-4)\
**Replies:** 1\
**Last updated:** [September 9, 2021, 11:42am UTC](https://community.deriv.com/t/how-do-i-get-a-dmt5-synthetic-account/5689 "2021-09-09T11:42:05Z")

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I am a uk client and there is no option for me to create a synthetic dmt5 account

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## [help me use deriv](https://community.deriv.com/t/help-me-use-deriv/5446)

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**Author:** [@carmele-adawlut-1](https://community.deriv.com/u/carmele-adawlut-1)\
**Replies:** 2\
**Last updated:** [September 9, 2021, 11:38am UTC](https://community.deriv.com/t/help-me-use-deriv/5446 "2021-09-09T11:38:53Z")

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I like the world of the stock market and I would like to know how to trade synthetic indices, can someone help me

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## [por que mi st no cierra donde lo dejo](https://community.deriv.com/t/por-que-mi-st-no-cierra-donde-lo-dejo/16694)

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**Author:** [@bellyer-acarine-2](https://community.deriv.com/u/bellyer-acarine-2)\
**Replies:** 0\
**Last updated:** [September 5, 2021, 12:32am UTC](https://community.deriv.com/t/por-que-mi-st-no-cierra-donde-lo-dejo/16694 "2021-09-05T00:32:43Z")

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por que en el indice boom 1.000 y en boom500 pongo mi stop loss por encima de la apertura de mi operación asegurando ganancias y cuanto el precio se devuelve me saca en menos el 18 por ciento. alas malas me quita el din…

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## [Synthetic is not work good](https://community.deriv.com/t/synthetic-is-not-work-good/15150)

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**Author:** [@alchera-acetars-2](https://community.deriv.com/u/alchera-acetars-2)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 9:25am UTC](https://community.deriv.com/t/synthetic-is-not-work-good/15150 "2021-08-15T09:25:31Z")

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i have some problem in Synthetic i can’t add new Synthetic account I cannot trade with my existing Synthetic account

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## [Market Frozen](https://community.deriv.com/t/market-frozen/13846)

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**Author:** [@burbush-absvolt-2](https://community.deriv.com/u/burbush-absvolt-2)\
**Replies:** 0\
**Last updated:** [July 29, 2021, 5:02pm UTC](https://community.deriv.com/t/market-frozen/13846 "2021-07-29T17:02:39Z")

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Hi, I experienced a server freeze that destroyed my acount, there was no server maintenance announced for today, it crashed the Server-02 from 08:57 to 09:27. I had 6 open trades that would of made profit, as the marke…

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## [In metatrader 5 instead of algo trading i want automated trading option](https://community.deriv.com/t/in-metatrader-5-instead-of-algo-trading-i-want-automated-trading-option/13250)

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**Author:** [@abatage-acouchy-2](https://community.deriv.com/u/abatage-acouchy-2)\
**Replies:** 0\
**Last updated:** [July 21, 2021, 5:49pm UTC](https://community.deriv.com/t/in-metatrader-5-instead-of-algo-trading-i-want-automated-trading-option/13250 "2021-07-21T17:49:45Z")

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In metatrader 5 instead of algo trading i want automated trading option… Is there any way or solution?

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## [i cannot trade in MDT 5](https://community.deriv.com/t/i-cannot-trade-in-mdt-5/12550)

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**Author:** [@alchera-acetars-2](https://community.deriv.com/u/alchera-acetars-2)\
**Replies:** 0\
**Last updated:** [July 11, 2021, 2:53pm UTC](https://community.deriv.com/t/i-cannot-trade-in-mdt-5/12550 "2021-07-11T14:53:19Z")

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i cannot trade in MDT 5 i have real account

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## [How to log on MT5 with new password](https://community.deriv.com/t/how-to-log-on-mt5-with-new-password/3007)

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**Author:** [@aliyoth-abrazos-2](https://community.deriv.com/u/aliyoth-abrazos-2)\
**Replies:** 2\
**Last updated:** [July 8, 2021, 11:08am UTC](https://community.deriv.com/t/how-to-log-on-mt5-with-new-password/3007 "2021-07-08T11:08:36Z")

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Hi, ever since the rebranding i have been strugling to log on to my MT5. I created a new deriv password and tried to log in, it still says authorization failed.

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## [Opciones binarias desde MT5](https://community.deriv.com/t/opciones-binarias-desde-mt5/12296)

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**Author:** [@baycuru-adrowse-1](https://community.deriv.com/u/baycuru-adrowse-1)\
**Replies:** 0\
**Last updated:** [July 7, 2021, 10:45pm UTC](https://community.deriv.com/t/opciones-binarias-desde-mt5/12296 "2021-07-07T22:45:10Z")

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¿Se pueden abrir operaciones de opción binaria desde el metatrader? / Can binary option trades be opened from the metatrader?

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## [Comment utiliser DMT5 en France](https://community.deriv.com/t/comment-utiliser-dmt5-en-france/12163)

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**Author:** [@alterne-abacist-4](https://community.deriv.com/u/alterne-abacist-4)\
**Replies:** 0\
**Last updated:** [July 6, 2021, 8:01am UTC](https://community.deriv.com/t/comment-utiliser-dmt5-en-france/12163 "2021-07-06T08:01:10Z")

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Bonjour, j’ai créé un compte Dériv mais on me dit qu’il m’est impossible d’utiliser DMT5 en France. Que faire?

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## [depot minimium](https://community.deriv.com/t/depot-minimium/10535)

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**Author:** [@cabbage-acholic-2](https://community.deriv.com/u/cabbage-acholic-2)\
**Replies:** 0\
**Last updated:** [June 8, 2021, 8:10am UTC](https://community.deriv.com/t/depot-minimium/10535 "2021-06-08T08:10:00Z")

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bonjour. Quel est le depot minimum pour trader le BOOM 1000 INDEX

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## [cambio de correo](https://community.deriv.com/t/cambio-de-correo/10500)

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**Author:** [@agnatha-acetins-2](https://community.deriv.com/u/agnatha-acetins-2)\
**Replies:** 0\
**Last updated:** [June 7, 2021, 3:47pm UTC](https://community.deriv.com/t/cambio-de-correo/10500 "2021-06-07T15:47:00Z")

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como cambio correo electronico ???de cuenta sintetica

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## [Display the duration of the active candle on the graph (MT5)](https://community.deriv.com/t/display-the-duration-of-the-active-candle-on-the-graph-mt5/10340)

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**Author:** [@anodine-adorant-1](https://community.deriv.com/u/anodine-adorant-1)\
**Replies:** 0\
**Last updated:** [June 4, 2021, 3:05pm UTC](https://community.deriv.com/t/display-the-duration-of-the-active-candle-on-the-graph-mt5/10340 "2021-06-04T15:05:39Z")

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Hello, Can Anyone tell me how to display the remaining time of the active candle on MT5?

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## [Problema con las cuentas de indices sintetico](https://community.deriv.com/t/problema-con-las-cuentas-de-indices-sintetico/10132)

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**Author:** [@biopsic-acetate-2](https://community.deriv.com/u/biopsic-acetate-2)\
**Replies:** 0\
**Last updated:** [May 31, 2021, 3:26pm UTC](https://community.deriv.com/t/problema-con-las-cuentas-de-indices-sintetico/10132 "2021-05-31T15:26:50Z")

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saludos, tengo un problema he creado dos cuentas de índice sintético por error las quiero eliminarlas, en específico la de usd y otra cuenta que le coloque la región de áfrica. se lo agradecería si me pudieran ayudar. An…

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## [Akun MT5 hilang](https://community.deriv.com/t/akun-mt5-hilang/6530)

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**Author:** [@bulghar-abortin-2](https://community.deriv.com/u/bulghar-abortin-2)\
**Replies:** 4\
**Last updated:** [May 29, 2021, 8:33pm UTC](https://community.deriv.com/t/akun-mt5-hilang/6530 "2021-05-29T20:33:16Z")

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Kenapa akun MT5 saya hilang, padahal saya mau trading lagi di MT5 saya.

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## [When I woke up I found two of my orders closed. Did anyone experience that?](https://community.deriv.com/t/when-i-woke-up-i-found-two-of-my-orders-closed-did-anyone-experience-that/9743)

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**Author:** [@ciliate-abaisse-5](https://community.deriv.com/u/ciliate-abaisse-5)\
**Replies:** 0\
**Last updated:** [May 23, 2021, 8:39am UTC](https://community.deriv.com/t/when-i-woke-up-i-found-two-of-my-orders-closed-did-anyone-experience-that/9743 "2021-05-23T08:39:27Z")

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When I woke up I found my orders closed. I definitely did not close them because I was asleep. Did anyone face the same issue with DMT5 trading? It was not a margin call because I have over 33000% margin level. There w…

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## [Проблема с МТ5](https://community.deriv.com/t/topic/9617)

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**Author:** [@assewer-abollae-2](https://community.deriv.com/u/assewer-abollae-2)\
**Replies:** 0\
**Last updated:** [May 20, 2021, 6:10pm UTC](https://community.deriv.com/t/topic/9617 "2021-05-20T18:10:41Z")

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Проблема с МТ5 Постоянно слетают настройки отображения во вкладке Вид, а именно: Все из панели инструментов Обзор рынка Окно данных Смена и создание профиля не помогает, переустановка не помогла ! Не получается скр…

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## [Strange MT5 OCCURENCE](https://community.deriv.com/t/strange-mt5-occurence/8654)

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**Author:** [@bonasus-abaiser-2](https://community.deriv.com/u/bonasus-abaiser-2)\
**Replies:** 0\
**Last updated:** [May 4, 2021, 7:51pm UTC](https://community.deriv.com/t/strange-mt5-occurence/8654 "2021-05-04T19:51:51Z")

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I placedd my trade on crash 1000, but my history says Boom 1000. And wiped out my funds . It’s very surprising that one can trade on crash 1000 and secure loss on boom 1000. This should stop please. We are almost losin…

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## [DERIV FREEZING MY ACCOUNT](https://community.deriv.com/t/deriv-freezing-my-account/8363)

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**Author:** [@bourlaw-acholia-2](https://community.deriv.com/u/bourlaw-acholia-2)\
**Replies:** 0\
**Last updated:** [April 30, 2021, 3:10am UTC](https://community.deriv.com/t/deriv-freezing-my-account/8363 "2021-04-30T03:10:38Z")

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I was just trading a while ago, 2021.04.30 2:25:56. I have 1 open position and a sell stop order, it was all going good and suddenly Deriv froze my MT5 account. To be clear I have 4 MT5 accounts and only one is running t…

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## [My account took trades which were not made by me and lost all my capital.](https://community.deriv.com/t/my-account-took-trades-which-were-not-made-by-me-and-lost-all-my-capital/8273)

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**Author:** [@bigness-achieve-2](https://community.deriv.com/u/bigness-achieve-2)\
**Replies:** 0\
**Last updated:** [April 28, 2021, 9:04am UTC](https://community.deriv.com/t/my-account-took-trades-which-were-not-made-by-me-and-lost-all-my-capital/8273 "2021-04-28T09:04:20Z")

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I need help i lost all my capital and i wasn’t trading my account took trades on its own

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## [ganhei o contrato e não recebi a premiação.](https://community.deriv.com/t/ganhei-o-contrato-e-nao-recebi-a-premiacao/7916)

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**Author:** [@buckish-achkans-2](https://community.deriv.com/u/buckish-achkans-2)\
**Replies:** 0\
**Last updated:** [April 21, 2021, 12:45pm UTC](https://community.deriv.com/t/ganhei-o-contrato-e-nao-recebi-a-premiacao/7916 "2021-04-21T12:45:07Z")

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ganhei o contrato e não recebi a premiação, e ainda perdi o dinheiro investido.

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## [What create meta trade 5](https://community.deriv.com/t/what-create-meta-trade-5/7323)

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**Author:** [@bundles-acholia-2](https://community.deriv.com/u/bundles-acholia-2)\
**Replies:** 0\
**Last updated:** [April 12, 2021, 11:09am UTC](https://community.deriv.com/t/what-create-meta-trade-5/7323 "2021-04-12T11:09:00Z")

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Im to open demo account

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## [الأن قمت بالسحب 60$ وبقي في حسابي 20$ الأمس والأن دخلت ألقى فقط 0,12$I withdrew $ 60 and left $ 21 in my account, and today I only have $ 0.12. Why?](https://community.deriv.com/t/60-20-0-12-i-withdrew-60-and-left-21-in-my-account-and-today-i-only-have-0-12-why/7241)

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**Author:** [@amerced-achates-2](https://community.deriv.com/u/amerced-achates-2)\
**Replies:** 0\
**Last updated:** [April 11, 2021, 8:51am UTC](https://community.deriv.com/t/60-20-0-12-i-withdrew-60-and-left-21-in-my-account-and-today-i-only-have-0-12-why/7241 "2021-04-11T08:51:40Z")

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I withdrew 60 and left 21 in my account, and today I only have $ 0.12. Why?

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## [DMT5 отказывает в регистрации счета](https://community.deriv.com/t/dmt5/6645)

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**Author:** [@chunnel-accused-2](https://community.deriv.com/u/chunnel-accused-2)\
**Replies:** 2\
**Last updated:** [March 30, 2021, 6:04am UTC](https://community.deriv.com/t/dmt5/6645 "2021-03-30T06:04:15Z")

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Помогите в регистрации демо и реального счета DMT5. Торгую на DTrader. Чтобы открыть счет на DMT5 нужен другой емейл? Что такое tax identificaor?

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## [Mt5 not working](https://community.deriv.com/t/mt5-not-working/6420)

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**Author:** [@assurer-abasers-2](https://community.deriv.com/u/assurer-abasers-2)\
**Replies:** 0\
**Last updated:** [March 25, 2021, 5:08pm UTC](https://community.deriv.com/t/mt5-not-working/6420 "2021-03-25T17:08:32Z")

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Hi can anyone help me my mt5 not working even the candle open but not moving

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## [Financial STP verification](https://community.deriv.com/t/financial-stp-verification/5741)

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**Author:** [@bismark-achenes-2](https://community.deriv.com/u/bismark-achenes-2)\
**Replies:** 0\
**Last updated:** [March 13, 2021, 7:21am UTC](https://community.deriv.com/t/financial-stp-verification/5741 "2021-03-13T07:21:29Z")

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How long does it take for a Financial STP account to get verified?

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## [Should I pay for MT5 Deriv version?](https://community.deriv.com/t/should-i-pay-for-mt5-deriv-version/5627)

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**Author:** [@caliber-accoyed-2](https://community.deriv.com/u/caliber-accoyed-2)\
**Replies:** 1\
**Last updated:** [December 16, 2020, 10:45am UTC](https://community.deriv.com/t/should-i-pay-for-mt5-deriv-version/5627 "2020-12-16T10:45:33Z")

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Hello Support. Should I pay for MT5 Deriv version? Best Regards!

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## [My account took trades which were not made by me and lost all my money.](https://community.deriv.com/t/my-account-took-trades-which-were-not-made-by-me-and-lost-all-my-money/4414)

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**Author:** [@bowbent-accoils-2](https://community.deriv.com/u/bowbent-accoils-2)\
**Replies:** 0\
**Last updated:** [September 3, 2020, 7:14pm UTC](https://community.deriv.com/t/my-account-took-trades-which-were-not-made-by-me-and-lost-all-my-money/4414 "2020-09-03T19:14:11Z")

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Their were multiple trades taken from my account while i was inactibe and all my money was lost …my account was at 36$ and it was left at 3$, i never gave details to anyone, or never loged in from different device. I wa…

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