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address\nCheck your spam box &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":2089,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Smooth verification process flow explained","id":32181,"title":"Smooth verification process flow explained","slug":"smooth-verification-process-flow-explained","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2022-06-17T05:39:47.990Z","last_posted_at":"2022-06-17T07:36:59.637Z","bumped":true,"bumped_at":"2022-06-17T07:36:53.102Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Dear members, \nWe’ll help you with how to smoothen and have a quick verification process for both your proof of identity and proof of address document. \n\nProof of identity document\n\n\nYour name in your profile and your do&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1088,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Steps To Upload The Proof of Identity Document","id":31834,"title":"Steps To Upload The Proof of Identity 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countr&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":3076,"like_count":0,"has_summary":false,"last_poster_username":"Deriv_adminN3","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":2975,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"FAQs for Affiliates","id":30976,"title":"FAQs for Affiliates","slug":"faqs-for-affiliates","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2022-05-20T06:38:26.775Z","last_posted_at":"2022-05-20T09:19:30.466Z","bumped":true,"bumped_at":"2022-05-20T09:16:22.721Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Dear members, \nHere are the Frequently Asked Questions when it comes to Affiliates: \n1. Can I register my account under my own affiliate link? \n\nNo, you cannot register or create your own account under/using your own aff&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":3,"name":"partner","slug":"partner"},{"id":14,"name":"affiliate","slug":"affiliate"},{"id":62,"name":"marketing","slug":"marketing"},{"id":2,"name":"commission","slug":"commission"},{"id":15,"name":"tagging","slug":"tagging"}],"tags_descriptions":{},"views":1819,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Steps to delete Deriv P2P ads/adverts (App Version)","id":29275,"title":"Steps to delete Deriv P2P ads/adverts (App Version)","slug":"steps-to-delete-deriv-p2p-ads-adverts-app-version","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/7/7c121adc436d1490853bcfd16163f04939833273.png","created_at":"2022-04-22T02:36:32.677Z","last_posted_at":"2022-04-22T17:45:26.200Z","bumped":true,"bumped_at":"2023-06-09T10:49:05.117Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Dear communities, \nTo delete Ad(s) from the Mobile, you may follow these steps. \n\nGo to the “Ads” section\nClick on the “3 dots” on the desired order that needs to be deleted.\n\nThen, a popup box would appear prompting the&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1285,"like_count":0,"has_summary":false,"last_poster_username":"Deriv_adminN1","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":16769,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Brief Introduction on AstroPay.","id":28689,"title":"Brief Introduction on AstroPay.","slug":"brief-introduction-on-astropay","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/c/cbaad100324b17da286539d1a5a5478bb29ab7b4_2_1024x503.jpeg","created_at":"2022-04-07T06:25:02.848Z","last_posted_at":"2022-04-09T05:38:35.295Z","bumped":true,"bumped_at":"2022-04-09T05:38:23.392Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Hi Deriv Community Members, \nHere is a brief introduction regarding one of our payment method \nAstroPay is a digital wallet. In order to deposit with Astropay, you will need to have an AstroPay account connected to a pho&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":2138,"like_count":0,"has_summary":false,"last_poster_username":"Deriv_adminN1","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":16769,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Cancelling a withdrawal request.","id":28690,"title":"Cancelling a withdrawal request.","slug":"cancelling-a-withdrawal-request","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/0/0c6196a4a84ffe07b30af03ed37bebf3da11da11_2_1024x558.png","created_at":"2022-04-07T06:57:43.925Z","last_posted_at":"2022-04-09T05:36:56.303Z","bumped":true,"bumped_at":"2022-04-09T05:36:45.452Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Hi Deriv Community Members, :bulb: \nIf the status of the withdrawal request is Requested, you can cancel the withdrawal request from your end and we can guide you how to do that. \nGuide to canceling withdrawal request vi&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":2503,"like_count":0,"has_summary":false,"last_poster_username":"Deriv_adminN1","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":16769,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Payments Processing Time","id":28475,"title":"Payments Processing Time","slug":"payments-processing-time","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2022-04-01T08:12:08.576Z","last_posted_at":"2022-04-01T08:47:05.534Z","bumped":true,"bumped_at":"2022-04-01T08:12:08.691Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Dear community, \nKindly take note of the transaction processing time from our end :smile: \nDeposit \nMost of the deposit methods are instant except for Cryptocurrency which occasionally may take a few hours or sometimes e&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":2749,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Common questions about Deriv P2P","id":27988,"title":"Common questions about Deriv P2P","slug":"common-questions-about-deriv-p2p","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/1/1fd47ae7b9424b94c008a0d9718411e75a52a696_2_1023x347.png","created_at":"2022-03-17T07:01:08.761Z","last_posted_at":"2022-03-18T07:54:11.248Z","bumped":true,"bumped_at":"2022-03-18T07:54:05.178Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Here are the common questions about Deriv P2P that could help you :smile: \n1. Can I sell crypto on Deriv P2P? \nNo, P2P is offered only in USD currency \n2. Can another person have the same Deriv P2P Nickname? \nNo, P2P nic&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1444,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Deriv P2P Exchange in 3 steps.","id":27694,"title":"Deriv P2P Exchange in 3 steps.","slug":"deriv-p2p-exchange-in-3-steps","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/b/bd0699887489cab35fa283798d6c16cb73356207_2_1024x471.png","created_at":"2022-03-09T06:54:10.374Z","last_posted_at":"2022-03-17T06:22:51.354Z","bumped":true,"bumped_at":"2022-03-11T04:42:18.452Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Dear members, \nHere is a piece of brief information on how Deriv P2P works :smile: \nStep 1: Find the right ad or create your own (Buy or Sell) \nStep 2: Settle the payment \nStep 3: Complete the exchange \n  \nFor more infor&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1020,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Limits for internal transfers","id":26642,"title":"Limits for internal transfers","slug":"limits-for-internal-transfers","posts_count":4,"reply_count":0,"highest_post_number":4,"image_url":null,"created_at":"2022-02-09T05:08:27.718Z","last_posted_at":"2022-02-14T07:35:38.679Z","bumped":true,"bumped_at":"2022-02-09T05:08:27.784Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Hi Deriv Community Members, \nThe internal transfer limits for accounts are as follows: \nFIAT to CRYPTO : 10 times per day at max USD 5000 per transaction \nCRYPTO to FIAT : 10 times per day at max USD 5000 per transaction&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1542,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"The Deriv Go App","id":25899,"title":"The Deriv Go App","slug":"the-deriv-go-app","posts_count":4,"reply_count":0,"highest_post_number":4,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/92abb57efd49011df9b7b603aeca4c37e70a8f4f.png","created_at":"2022-01-21T07:11:47.591Z","last_posted_at":"2022-01-21T07:40:13.728Z","bumped":true,"bumped_at":"2022-01-21T07:11:47.652Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Hello to all members of the Deriv Community! \nWe would like to introduce you to our Deriv Go Application. Here is what you should know! \n  \nDeriv GO is our mobile app for trading. It was launched at the beginning of Febr&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":1965,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Reminder on Deposits and Withdrawals&rsquo; payment method.","id":25893,"title":"Reminder on Deposits and Withdrawals' payment method.","slug":"reminder-on-deposits-and-withdrawals-payment-method","posts_count":6,"reply_count":1,"highest_post_number":6,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/6e605de479d599a137812c385b6ef64f0bbfed0a.jpeg","created_at":"2022-01-21T04:44:49.575Z","last_posted_at":"2022-02-17T05:53:37.205Z","bumped":true,"bumped_at":"2022-02-17T05:53:37.205Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Dear members of the Deriv Community, \nHope you are doing well so far :slight_smile: \nWe would like to remind all of you to maintain only one payment method when depositing and withdrawing. \n  \nWe only process withdrawals&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":944,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":21643,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Deriv status page: Stay updated on platform availability","id":25332,"title":"Deriv status page: Stay updated on platform availability","slug":"deriv-status-page-stay-updated-on-platform-availability","posts_count":4,"reply_count":0,"highest_post_number":4,"image_url":null,"created_at":"2022-01-05T03:32:21.492Z","last_posted_at":"2022-01-07T03:11:30.526Z","bumped":true,"bumped_at":"2022-01-05T03:32:21.561Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Hello Deriv Community, \nWe would like to give you reassurance whenever the site is inaccessible. \nYou do not have to panic whenever you are unable to access our site. All you need to do is check the update on our status &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":52,"name":"status","slug":"status"},{"id":63,"name":"maintenance","slug":"maintenance"}],"tags_descriptions":{},"views":1250,"like_count":0,"has_summary":false,"last_poster_username":"Margaret_deriv","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":17834,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"I have done all verifications for my account but still unable to transfer and deposit please i need to be assigned to a human customer support because this bot chat isn’t helping","id":89206,"title":"I have done all verifications for my account but still unable to transfer and deposit please i need to be assigned to a human customer support because this bot chat isn’t helping","slug":"i-have-done-all-verifications-for-my-account-but-still-unable-to-transfer-and-deposit-please-i-need-to-be-assigned-to-a-human-customer-support-because-this-bot-chat-isn-t-helping","posts_count":2,"reply_count":1,"highest_post_number":2,"image_url":null,"created_at":"2026-03-05T18:16:48.368Z","last_posted_at":"2026-03-05T18:16:48.564Z","bumped":true,"bumped_at":"2026-03-05T18:16:48.564Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"I have done all verifications for my account but still unable to transfer and deposit please i need to be assigned to a human customer support because this bot chat isn’t helping","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":7,"like_count":0,"has_summary":false,"last_poster_username":"system","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":null,"description":"Original Poster","user_id":123106,"primary_group_id":null,"flair_group_id":null},{"extras":"latest","description":"Most Recent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"I am stuck- I can&rsquo;t withdraw My proceeds and It not my fault","id":89184,"title":"I am stuck- I can't withdraw My proceeds and It not my fault","slug":"i-am-stuck-i-cant-withdraw-my-proceeds-and-it-not-my-fault","posts_count":6,"reply_count":3,"highest_post_number":6,"image_url":null,"created_at":"2026-02-28T23:15:22.832Z","last_posted_at":"2026-03-05T08:43:52.094Z","bumped":true,"bumped_at":"2026-03-05T08:43:52.094Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"So i have used different methods to deposit but I mostly use mobile money and dp2p. Currently, I have some funds i want to withdraw. When i tried using the mobile money, it was declined saying i have to withdraw using dp&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":10,"like_count":0,"has_summary":false,"last_poster_username":"causson-abusage-2","category_id":1,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":false,"can_vote":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":116457,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Frequent Poster","user_id":-1,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"My crypto deposit not credited since 4 hours","id":89185,"title":"My crypto deposit not credited since 4 hours","slug":"my-crypto-deposit-not-credited-since-4-hours","posts_count":4,"reply_count":2,"highest_post_number":4,"image_url":"https://us1.discourse-cdn.com/flex020/uploads/deriv/optimized/2X/5/5be902cdb249621de54f22cdab8d495ecf40e069_2_472x1024.png","created_at":"2026-03-01T08:17:13.050Z","last_posted_at":"2026-03-04T05:46:58.935Z","bumped":true,"bumped_at":"2026-03-04T05:46:58.935Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hello Made a deposit on my deriv account since 4 hours now to take a particular trade. Transaction confirmed on the blockchain but still pending on Deriv. \nDeposit made with TRX (TRON). 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