# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=1 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 2 --- ## [Will I bow out- Updated terms](https://community.deriv.com/t/will-i-bow-out-updated-terms/89485)
**Author:** [@causson-abusage-2](https://community.deriv.com/u/causson-abusage-2)\ **Replies:** 1\ **Last updated:** [April 27, 2026, 7:12am UTC](https://community.deriv.com/t/will-i-bow-out-updated-terms/89485 "2026-04-27T07:12:13Z")
Deriv has updated its terms. One that seems to interest me is the condition that THEY CAN DECIDE TO DENY YOUR PAYOUT WITHOUT NOTICE. That, for me, is really bold. Imagine you deposit 100 USD, and in a month, it moves to … --- ## [How to trade over and under manually](https://community.deriv.com/t/how-to-trade-over-and-under-manually/89483)
**Author:** [@beliers-alveole-2](https://community.deriv.com/u/beliers-alveole-2)\ **Replies:** 1\ **Last updated:** [April 27, 2026, 5:58am UTC](https://community.deriv.com/t/how-to-trade-over-and-under-manually/89483 "2026-04-27T05:58:02Z")
Hi I can’t find the manual option I want to trade over and under manually --- ## [Can you help me to verified my contact number](https://community.deriv.com/t/can-you-help-me-to-verified-my-contact-number/87476)
**Author:** [@claquer-alcohol-2](https://community.deriv.com/u/claquer-alcohol-2)\ **Replies:** 2\ **Last updated:** [April 22, 2026, 4:59pm UTC](https://community.deriv.com/t/can-you-help-me-to-verified-my-contact-number/87476 "2026-04-22T16:59:18Z")
I want you to help me how to verified my contact number --- ## [phone verification](https://community.deriv.com/t/phone-verification/89468)
**Author:** [@boddles-aerotow-2](https://community.deriv.com/u/boddles-aerotow-2)\ **Replies:** 1\ **Last updated:** [April 22, 2026, 4:22pm UTC](https://community.deriv.com/t/phone-verification/89468 "2026-04-22T16:22:31Z")
phone number verification issues ,i deposited with the new number today with ease but getting an email verification is awhole day hustle,received for soemthing else on whatsapp but cant be given a code to verify my numbe… --- ## [Deriv claims to offer “unlimited liquidity” but moderates winning traders. Here is the raw, unfiltered truth.](https://community.deriv.com/t/deriv-claims-to-offer-unlimited-liquidity-but-moderates-winning-traders-here-is-the-raw-unfiltered-truth/89467)
**Author:** [@banting-airside-2](https://community.deriv.com/u/banting-airside-2)\ **Replies:** 1\ **Last updated:** [April 22, 2026, 2:58pm UTC](https://community.deriv.com/t/deriv-claims-to-offer-unlimited-liquidity-but-moderates-winning-traders-here-is-the-raw-unfiltered-truth/89467 "2026-04-22T14:58:43Z")
non-stop trading. But the moment you become profitable, that liquidity vanishes like smoke. Your fills start arriving late. Your synthetic indices—supposedly deterministic, purely mathematical—begin moving against you in… --- ## [Current deriv synthetic market](https://community.deriv.com/t/current-deriv-synthetic-market/89462)
**Author:** [@amorino-acushla-2](https://community.deriv.com/u/amorino-acushla-2)\ **Replies:** 0\ **Last updated:** [April 21, 2026, 6:50pm UTC](https://community.deriv.com/t/current-deriv-synthetic-market/89462 "2026-04-21T18:50:58Z")
How does the new crash 600, crash 900,boom 600 and boom 900 in synthetic treats you? --- ## [My Deriv dbot keeps bugging forcing me to refresh](https://community.deriv.com/t/my-deriv-dbot-keeps-bugging-forcing-me-to-refresh/89456)
**Author:** [@bromine-abraham-2](https://community.deriv.com/u/bromine-abraham-2)\ **Replies:** 0\ **Last updated:** [April 20, 2026, 2:03pm UTC](https://community.deriv.com/t/my-deriv-dbot-keeps-bugging-forcing-me-to-refresh/89456 "2026-04-20T14:03:12Z")
any suggestions for other 3rdparty websites i can use to load my xml files apart from the official deriv dbot..? --- ## [Deriv TradingView](https://community.deriv.com/t/deriv-tradingview/89428)
**Author:** [@bundler-aechmea-2](https://community.deriv.com/u/bundler-aechmea-2)\ **Replies:** 1\ **Last updated:** [April 20, 2026, 8:20am UTC](https://community.deriv.com/t/deriv-tradingview/89428 "2026-04-20T08:20:39Z")
When are we getting the new updated version with all the Volatility Pairs appearing/Showing. --- ## [We demand human employees at Deriv.](https://community.deriv.com/t/we-demand-human-employees-at-deriv/89441)
**Author:** [@chirted-aikidos-2](https://community.deriv.com/u/chirted-aikidos-2)\ **Replies:** 2\ **Last updated:** [April 20, 2026, 5:04am UTC](https://community.deriv.com/t/we-demand-human-employees-at-deriv/89441 "2026-04-20T05:04:51Z")
Hello, my name is Basel, a Platinum Partner. I am tired of sending emails. Is Deriv without employees? No one has replied to me for more than 4 months. I used to earn commissions from Deriv, but the referrals were not … --- ## [Crypto deposit not reflected](https://community.deriv.com/t/crypto-deposit-not-reflected/89447)
**Author:** [@advents-accites](https://community.deriv.com/u/advents-accites)\ **Replies:** 1\ **Last updated:** [April 20, 2026, 12:24am UTC](https://community.deriv.com/t/crypto-deposit-not-reflected/89447 "2026-04-20T00:24:38Z")
My crypto deposit succesfull in transaction and got mail from deric that deposit is successfull.. Still its not credit in my wallet.. Wasting my trading time.. Plz solve --- ## [AI LIMITATIONS](https://community.deriv.com/t/ai-limitations/89342)
**Author:** [@chouser-aphthic-1](https://community.deriv.com/u/chouser-aphthic-1)\ **Replies:** 2\ **Last updated:** [April 19, 2026, 8:00pm UTC](https://community.deriv.com/t/ai-limitations/89342 "2026-04-19T20:00:11Z")
Guys I see Deriv has completely removed human agents on Support platform either on Live chat or Whatsapp.I don’t have an email for Deriv where I can send my query. AI bot Amy has frustrated me since 30 March 2026 up to … --- ## [Deriv is the worst trading platform](https://community.deriv.com/t/deriv-is-the-worst-trading-platform/89445)
**Author:** [@ambling-amazing-2](https://community.deriv.com/u/ambling-amazing-2)\ **Replies:** 1\ **Last updated:** [April 19, 2026, 7:56pm UTC](https://community.deriv.com/t/deriv-is-the-worst-trading-platform/89445 "2026-04-19T19:56:53Z")
My name is Tafadzwanashe. My problem began when i opened my account foo deriv verified my identity right then verified my adress then they say verified right. Fast forward 2 days prior they say adress is not verified acc… --- ## [Volatility 5 and volatility 90.](https://community.deriv.com/t/volatility-5-and-volatility-90/89442)
**Author:** [@bardlet-acerate-2](https://community.deriv.com/u/bardlet-acerate-2)\ **Replies:** 0\ **Last updated:** [April 19, 2026, 5:20am UTC](https://community.deriv.com/t/volatility-5-and-volatility-90/89442 "2026-04-19T05:20:15Z")
Can we have volatility 5, volatility 5(1s), volatility 90 and volatility 90(1s) on the chart.deriv.com as soon as possible --- ## [I can't create an application](https://community.deriv.com/t/i-cant-create-an-application/89370)
**Author:** [@bauking-abscond-2](https://community.deriv.com/u/bauking-abscond-2)\ **Replies:** 2\ **Last updated:** [April 17, 2026, 7:46pm UTC](https://community.deriv.com/t/i-cant-create-an-application/89370 "2026-04-17T19:46:23Z")
I can’t access the screen to create a new application. When I log into my account at https://developers.deriv.com/, I am redirected to Deriv App | Deriv every time and I can’t access the page to create a new app. pleas… --- ## [Application of becoming a payment agent](https://community.deriv.com/t/application-of-becoming-a-payment-agent/1516)
**Author:** [@bidarka-acatery-2](https://community.deriv.com/u/bidarka-acatery-2)\ **Replies:** 16\ **Last updated:** [April 17, 2026, 4:23am UTC](https://community.deriv.com/t/application-of-becoming-a-payment-agent/1516 "2026-04-17T04:23:44Z")
I would like to become a payment agent because we are having issues with depositing through online wallets and people are struggling to fund and withdraw from their trading accounts --- ## [partners comiision](https://community.deriv.com/t/partners-comiision/89321)
**Author:** [@brember-aguglia-2](https://community.deriv.com/u/brember-aguglia-2)\ **Replies:** 4\ **Last updated:** [April 12, 2026, 7:44pm UTC](https://community.deriv.com/t/partners-comiision/89321 "2026-04-12T19:44:35Z")
I used to receive money in my MT5 account, and sometimes it would also come into Trader Hub. But now I’m seeing that the money is not coming into my MT5 account; it’s coming directly into Trader Hub. And when it comes in… --- ## [I no longer receiving my ib commission](https://community.deriv.com/t/i-no-longer-receiving-my-ib-commission/89367)
**Author:** [@chylous-accrual-2](https://community.deriv.com/u/chylous-accrual-2)\ **Replies:** 1\ **Last updated:** [April 12, 2026, 4:43am UTC](https://community.deriv.com/t/i-no-longer-receiving-my-ib-commission/89367 "2026-04-12T04:43:59Z")
Hi I need help with my IB commission, since last month till today i haven’t received my ib commission and my clientsare actively trading. when I contact support team. Is been while trying to reach out support team, but … --- ## [Am failing to get urgent attention on a matter of my account being accessed by an intruder](https://community.deriv.com/t/am-failing-to-get-urgent-attention-on-a-matter-of-my-account-being-accessed-by-an-intruder/89340)
**Author:** [@chouser-aphthic-1](https://community.deriv.com/u/chouser-aphthic-1)\ **Replies:** 2\ **Last updated:** [April 8, 2026, 6:55am UTC](https://community.deriv.com/t/am-failing-to-get-urgent-attention-on-a-matter-of-my-account-being-accessed-by-an-intruder/89340 "2026-04-08T06:55:43Z")
I have been locked out of my email linked to deriv.When I logged into my Deriv account I discovered password has been changed. Alerting Deriv to act fast the AI bot Amy is not helping.How can l have human support Deriv?… --- ## [how to change email](https://community.deriv.com/t/how-to-change-email/87347)
**Author:** [@chkfile-aftmost-2](https://community.deriv.com/u/chkfile-aftmost-2)\ **Replies:** 7\ **Last updated:** [April 8, 2026, 5:14am UTC](https://community.deriv.com/t/how-to-change-email/87347 "2026-04-08T05:14:24Z")
hello community I am happy to find myself in the community. By the way, I have a little problem with my email. I wanted to make a withdrawal and then I discovered that my email on which deriv would send me the confirmat… --- ## [Can't log into my account cause someone changed my passwords of both Deriv and Gmail account and also can't access Deriv live agent to help me](https://community.deriv.com/t/cant-log-into-my-account-cause-someone-changed-my-passwords-of-both-deriv-and-gmail-account-and-also-cant-access-deriv-live-agent-to-help-me/89339)
**Author:** [@chouser-aphthic-1](https://community.deriv.com/u/chouser-aphthic-1)\ **Replies:** 3\ **Last updated:** [April 8, 2026, 4:57am UTC](https://community.deriv.com/t/cant-log-into-my-account-cause-someone-changed-my-passwords-of-both-deriv-and-gmail-account-and-also-cant-access-deriv-live-agent-to-help-me/89339 "2026-04-08T04:57:49Z")
Am having challenge accessing Deriv live support team to help resolve issue of my account with funds which was stolen by someone.My email account is locked out I can’t use it at the moment.Only thing I want to have is op… --- ## [All Synthetic Indices seems rigged](https://community.deriv.com/t/all-synthetic-indices-seems-rigged/88086)
**Author:** [@acaudal-aligner-2](https://community.deriv.com/u/acaudal-aligner-2)\ **Replies:** 6\ **Last updated:** [April 7, 2026, 6:33pm UTC](https://community.deriv.com/t/all-synthetic-indices-seems-rigged/88086 "2026-04-07T18:33:50Z")
Now I know Deriv support is gonna reply to this post with their templated reply that they are regulated and what not. Regulated by who exactly? Can Deriv actually show people where its regulated and by who exactly? Beca… --- ## [Stolen platinum plus partner](https://community.deriv.com/t/stolen-platinum-plus-partner/89332)
**Author:** [@chirted-aikidos-2](https://community.deriv.com/u/chirted-aikidos-2)\ **Replies:** 1\ **Last updated:** [April 5, 2026, 9:46pm UTC](https://community.deriv.com/t/stolen-platinum-plus-partner/89332 "2026-04-05T21:46:46Z")
I am a Platinum Plus partner with Deriv, yet no account manager has been assigned to handle my issues. My referral link is not working — clients are not being added under my agency, and when I contact support, they refu… --- ## [Are deriv scammers?](https://community.deriv.com/t/are-deriv-scammers/89331)
**Author:** [@chirted-aikidos-2](https://community.deriv.com/u/chirted-aikidos-2)\ **Replies:** 1\ **Last updated:** [April 5, 2026, 9:43pm UTC](https://community.deriv.com/t/are-deriv-scammers/89331 "2026-04-05T21:43:25Z")
Just like every time, there is no response, no staff, and no support. Right now, I don’t even know whether you are a legitimate platform or scammers. Since yesterday, I deposited $2,000 into my account, traded, and mad… --- ## [Unable to place order ! HeLp!](https://community.deriv.com/t/unable-to-place-order-help/89329)
**Author:** [@arborer-altaian-2](https://community.deriv.com/u/arborer-altaian-2)\ **Replies:** 1\ **Last updated:** [April 5, 2026, 1:15am UTC](https://community.deriv.com/t/unable-to-place-order-help/89329 "2026-04-05T01:15:12Z")
Hello! How can I fix my issue? I trade Crash600 and 1000. I am unable to trade these I don’t understand. I am seeing “The market for this symbol is closed. You can place a pending order”. HELP! I had an order running li… --- ## [Deriv- Please be serious with these Withdrawal Scams](https://community.deriv.com/t/deriv-please-be-serious-with-these-withdrawal-scams/89324)
**Author:** [@causson-abusage-2](https://community.deriv.com/u/causson-abusage-2)\ **Replies:** 1\ **Last updated:** [April 3, 2026, 10:55am UTC](https://community.deriv.com/t/deriv-please-be-serious-with-these-withdrawal-scams/89324 "2026-04-03T10:55:38Z")
Currently, I am trying to withdraw 93.89 usd. With p2p, i had to create an Ad. This ErinestMT sends me message that he has transferred the money with a fake pdf evidence. Even the pdf has no transaction even in March, on… --- ## [Withdrawal funds didn't reach my wallet](https://community.deriv.com/t/withdrawal-funds-didnt-reach-my-wallet/14720)
**Author:** [@apersee-achaian-2](https://community.deriv.com/u/apersee-achaian-2)\ **Replies:** 3\ **Last updated:** [April 3, 2026, 6:54am UTC](https://community.deriv.com/t/withdrawal-funds-didnt-reach-my-wallet/14720 "2026-04-03T06:54:52Z")
I have done withdrawal but it didn’t reach my wallet I done with the minimum amount and the right adress --- ## [Funds disappeared suddenly](https://community.deriv.com/t/funds-disappeared-suddenly/89317)
**Author:** [@cacolet-acridid-2](https://community.deriv.com/u/cacolet-acridid-2)\ **Replies:** 5\ **Last updated:** [April 1, 2026, 10:36pm UTC](https://community.deriv.com/t/funds-disappeared-suddenly/89317 "2026-04-01T22:36:54Z")
I am currently experiencing a very similar issue, and I want to document it here as it may not be an isolated case. More than 60 hours ago, funds were deducted from my MT5 account without my authorization. The transacti… --- ## [Meeee](https://community.deriv.com/t/meeee/89312)
**Author:** [@behoney-alidade-2](https://community.deriv.com/u/behoney-alidade-2)\ **Replies:** 2\ **Last updated:** [March 31, 2026, 12:16pm UTC](https://community.deriv.com/t/meeee/89312 "2026-03-31T12:16:36Z")
My cashier has been locked, I contacted the support team and they told me what to do. I have done that and gave them a feedback but no one is replying me again. Pls my money is locked in there and I need that to be reso… --- ## [Perdí mi correo y no puedo hacer retiros](https://community.deriv.com/t/perdi-mi-correo-y-no-puedo-hacer-retiros/89301)
**Author:** [@cantest-alkanol-2](https://community.deriv.com/u/cantest-alkanol-2)\ **Replies:** 3\ **Last updated:** [March 30, 2026, 6:45pm UTC](https://community.deriv.com/t/perdi-mi-correo-y-no-puedo-hacer-retiros/89301 "2026-03-30T18:45:17Z")
Necesito ayuda, llevo 3 días intentando comunicarme con live chat y whatsapp para que me ayuden y no logro respuesta. --- ## [Perdi mi correo electronico](https://community.deriv.com/t/perdi-mi-correo-electronico/31733)
**Author:** [@birdeen-accerse-2](https://community.deriv.com/u/birdeen-accerse-2)\ **Replies:** 5\ **Last updated:** [March 30, 2026, 2:28pm UTC](https://community.deriv.com/t/perdi-mi-correo-electronico/31733 "2026-03-30T14:28:09Z")
Hola perdi mi correo electronico quisiera cambiarlo [Previous page](https://community.deriv.com/c/uncategorised/1.md) [Next page](https://community.deriv.com/c/uncategorised/1.md?page=2)