# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=12

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 13

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## [New account for trading](https://community.deriv.com/t/new-account-for-trading/86933)

<div class="topic-metadata">

**Author:** [@bodgies-airbase-2](https://community.deriv.com/u/bodgies-airbase-2)\
**Replies:** 4\
**Last updated:** [January 6, 2025, 3:12am UTC](https://community.deriv.com/t/new-account-for-trading/86933 "2025-01-06T03:12:41Z")

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I want to know how to register an account for my company with Deriv, I already have a standar account.

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## [Trading Disable](https://community.deriv.com/t/trading-disable/87748)

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**Author:** [@blawort-adultly-2](https://community.deriv.com/u/blawort-adultly-2)\
**Replies:** 1\
**Last updated:** [January 3, 2025, 8:17pm UTC](https://community.deriv.com/t/trading-disable/87748 "2025-01-03T20:17:36Z")

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My Deriv mt5 account is showing trading disable and it’s annoying

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## [Verificación de dominicilio](https://community.deriv.com/t/verificacion-de-dominicilio/87741)

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**Author:** [@alphyls-alewhap-2](https://community.deriv.com/u/alphyls-alewhap-2)\
**Replies:** 2\
**Last updated:** [December 31, 2024, 6:16pm UTC](https://community.deriv.com/t/verificacion-de-dominicilio/87741 "2024-12-31T18:16:56Z")

</div>

Mi cuenta ha Sido bloqueada, mis fondos retenidos, todos los documentos rechazados, estoy teniendo una muy mala experiencia con este broker. Y es un trago muy amargo por qué deposite mi confianza además de ser primerizo …

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## [Como desbloquear mi cajero](https://community.deriv.com/t/como-desbloquear-mi-cajero/87738)

<div class="topic-metadata">

**Author:** [@caraway-agraste-2](https://community.deriv.com/u/caraway-agraste-2)\
**Replies:** 1\
**Last updated:** [December 31, 2024, 5:47pm UTC](https://community.deriv.com/t/como-desbloquear-mi-cajero/87738 "2024-12-31T17:47:02Z")

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No puedo desbloquear mi cajero

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## [Prueba de domicilio en rivisión ayuda](https://community.deriv.com/t/prueba-de-domicilio-en-rivision-ayuda/87711)

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**Author:** [@atactic-alemana-2](https://community.deriv.com/u/atactic-alemana-2)\
**Replies:** 3\
**Last updated:** [December 31, 2024, 5:43pm UTC](https://community.deriv.com/t/prueba-de-domicilio-en-rivision-ayuda/87711 "2024-12-31T17:43:05Z")

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Necesito ayuda con la verificación de domicilio, he enviado el documento hace aproximadamente 2 semanas atras y aún está en estado de revisión. Ahora no puedo operar y les he escrito por WhatsApp, también el LiveChat y n…

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## [Cuenta cerrada en MT5](https://community.deriv.com/t/cuenta-cerrada-en-mt5/87737)

<div class="topic-metadata">

**Author:** [@bogeyed-alength-2](https://community.deriv.com/u/bogeyed-alength-2)\
**Replies:** 1\
**Last updated:** [December 31, 2024, 5:28pm UTC](https://community.deriv.com/t/cuenta-cerrada-en-mt5/87737 "2024-12-31T17:28:07Z")

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Actualice mi cuenta MT5 y ahora me aparece como cuenta cerrada, he estado tratando de comunicarme con el soporte y aún así no me solucionan nada. Estoy un poco molesto y asustado ya que nunca me había aparecido eso. Espe…

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## [To improve the functionality of the application Deriv forum](https://community.deriv.com/t/to-improve-the-functionality-of-the-application-deriv-forum/87734)

<div class="topic-metadata">

**Author:** [@chockos-aerosat-2](https://community.deriv.com/u/chockos-aerosat-2)\
**Replies:** 1\
**Last updated:** [December 30, 2024, 7:27am UTC](https://community.deriv.com/t/to-improve-the-functionality-of-the-application-deriv-forum/87734 "2024-12-30T07:27:50Z")

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To improve the functionality of the Derive Forum application, I propose to implement the ability to select a language display so that an ordinary user from different countries supported by the platform can choose one tha…

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## [Deriv bot with python](https://community.deriv.com/t/deriv-bot-with-python/87719)

<div class="topic-metadata">

**Author:** [@buxeous-ajivika-2](https://community.deriv.com/u/buxeous-ajivika-2)\
**Replies:** 4\
**Last updated:** [December 29, 2024, 9:53am UTC](https://community.deriv.com/t/deriv-bot-with-python/87719 "2024-12-29T09:53:38Z")

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Hello everyone I want to create a bot on binary options Rise/Fall with python coding. I want to ask you how it is done. If anyone has been able to create a bot with python or another language, please give me a example t…

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## [But why can't price alerts be created also](https://community.deriv.com/t/but-why-cant-price-alerts-be-created-also/84758)

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**Author:** [@adience-agravic-2](https://community.deriv.com/u/adience-agravic-2)\
**Replies:** 2\
**Last updated:** [December 26, 2024, 3:34am UTC](https://community.deriv.com/t/but-why-cant-price-alerts-be-created-also/84758 "2024-12-26T03:34:37Z")

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Continuing the discussion from Trading view in Deriv.com:

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## [akun riil selalu gagal di platform MT5](https://community.deriv.com/t/akun-riil-selalu-gagal-di-platform-mt5/87722)

<div class="topic-metadata">

**Author:** [@caprone-ableism-2](https://community.deriv.com/u/caprone-ableism-2)\
**Replies:** 1\
**Last updated:** [December 23, 2024, 7:52pm UTC](https://community.deriv.com/t/akun-riil-selalu-gagal-di-platform-mt5/87722 "2024-12-23T19:52:53Z")

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mengapa akun riil tidak bisa di buka di platform MT5?

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## [Funds transfer failure](https://community.deriv.com/t/funds-transfer-failure/87714)

<div class="topic-metadata">

**Author:** [@bikings-acromia-2](https://community.deriv.com/u/bikings-acromia-2)\
**Replies:** 0\
**Last updated:** [December 19, 2024, 9:48am UTC](https://community.deriv.com/t/funds-transfer-failure/87714 "2024-12-19T09:48:31Z")

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I have been trying to transfer my funds from deriv to mt5 account but im getting a notification saying i have to complete my financial assessment.What can i do?

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## [Re-Activate](https://community.deriv.com/t/re-activate/87710)

<div class="topic-metadata">

**Author:** [@causeys-adjiger-2](https://community.deriv.com/u/causeys-adjiger-2)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 9:26pm UTC](https://community.deriv.com/t/re-activate/87710 "2024-12-18T21:26:51Z")

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How do I reactivate my account to open trades

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## [Price manipulation](https://community.deriv.com/t/price-manipulation/17666)

<div class="topic-metadata">

**Author:** [@canelas-acouchy-2](https://community.deriv.com/u/canelas-acouchy-2)\
**Replies:** 2\
**Last updated:** [December 18, 2024, 5:55am UTC](https://community.deriv.com/t/price-manipulation/17666 "2024-12-18T05:55:08Z")

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According to my experience deriv is a complete scammer in spite of your potential winning analysis after few hours of watching the price move with sophisticated analysis you will now take a trade boom the price changes i…

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## [I had a very disappointing experience with Deriv.](https://community.deriv.com/t/i-had-a-very-disappointing-experience-with-deriv/87693)

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**Author:** [@alkalic-alchimy-2](https://community.deriv.com/u/alkalic-alchimy-2)\
**Replies:** 3\
**Last updated:** [December 17, 2024, 12:25pm UTC](https://community.deriv.com/t/i-had-a-very-disappointing-experience-with-deriv/87693 "2024-12-17T12:25:37Z")

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I had a very disappointing experience with Deriv. I was using their automated trading bot, and it seemed like whenever I was making a profit, the bot would stop automatically, causing me to lose money. This behavior made…

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## [Unloked](https://community.deriv.com/t/unloked/13091)

<div class="topic-metadata">

**Author:** [@bedawee-academe-2](https://community.deriv.com/u/bedawee-academe-2)\
**Replies:** 4\
**Last updated:** [December 17, 2024, 8:18am UTC](https://community.deriv.com/t/unloked/13091 "2024-12-17T08:18:28Z")

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I want to login it says authorisation failed I need help, I want to fund

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## [Which e-wallet is safe to deposit and withdraw from in Zimbabwe](https://community.deriv.com/t/which-e-wallet-is-safe-to-deposit-and-withdraw-from-in-zimbabwe/87701)

<div class="topic-metadata">

**Author:** [@armoire-agathin-2](https://community.deriv.com/u/armoire-agathin-2)\
**Replies:** 1\
**Last updated:** [December 17, 2024, 7:44am UTC](https://community.deriv.com/t/which-e-wallet-is-safe-to-deposit-and-withdraw-from-in-zimbabwe/87701 "2024-12-17T07:44:38Z")

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From your experience which e-wallet is safe to use for transactions with deriv in Zimbabwe/Zambia ?

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## [Lose my email deriv](https://community.deriv.com/t/lose-my-email-deriv/48802)

<div class="topic-metadata">

**Author:** [@begunks-acephal-2](https://community.deriv.com/u/begunks-acephal-2)\
**Replies:** 3\
**Last updated:** [December 16, 2024, 7:18am UTC](https://community.deriv.com/t/lose-my-email-deriv/48802 "2024-12-16T07:18:50Z")

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Hello I lost my email of Deriv I want change this email a new to do my withdrawal help me please

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## [https://www.trustpilot.com/reviews/675c324d10a93d8f2ee0e3e8](https://community.deriv.com/t/https-www-trustpilot-com-reviews-675c324d10a93d8f2ee0e3e8/87692)

<div class="topic-metadata">

**Author:** [@alkalic-alchimy-2](https://community.deriv.com/u/alkalic-alchimy-2)\
**Replies:** 0\
**Last updated:** [December 13, 2024, 2:46pm UTC](https://community.deriv.com/t/https-www-trustpilot-com-reviews-675c324d10a93d8f2ee0e3e8/87692 "2024-12-13T14:46:25Z")

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\[ Unreliable Platform, Automated Bot Causing Losses \](Deriv reviewed by Mash Ramle Gunawijaya on 12/13/2024) I had a very disappointing experience with Deriv. I was using their automated trading bot, and it seemed like…

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## [withdrawal failure](https://community.deriv.com/t/withdrawal-failure/87675)

<div class="topic-metadata">

**Author:** [@ancilia-aimable-2](https://community.deriv.com/u/ancilia-aimable-2)\
**Replies:** 0\
**Last updated:** [December 9, 2024, 7:23am UTC](https://community.deriv.com/t/withdrawal-failure/87675 "2024-12-09T07:23:41Z")

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My bank account cannot receive withdrawals. I have only made deposits with this card. I used MP for withdrawals. Now PM is no longer available in my country and I need to withdraw from Skrill. An agent asked me to deposi…

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## [No puedo editar mi información personal](https://community.deriv.com/t/no-puedo-editar-mi-informacion-personal/87670)

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**Author:** [@brangle-aglucon-2](https://community.deriv.com/u/brangle-aglucon-2)\
**Replies:** 1\
**Last updated:** [December 7, 2024, 8:32pm UTC](https://community.deriv.com/t/no-puedo-editar-mi-informacion-personal/87670 "2024-12-07T20:32:27Z")

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Hola, llevo días intentando comunicarme con deriv porque necesito hacer la verificación de mi perfil pero para eso debo editar antes mi información personal ya que cree mi cuenta pero sin mi nombre completo y debo cambia…

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## [Mpesa Deriv withdrawals](https://community.deriv.com/t/mpesa-deriv-withdrawals/87672)

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**Author:** [@battuta-albugos-2](https://community.deriv.com/u/battuta-albugos-2)\
**Replies:** 0\
**Last updated:** [December 7, 2024, 7:36am UTC](https://community.deriv.com/t/mpesa-deriv-withdrawals/87672 "2024-12-07T07:36:36Z")

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Hi, anyone with problems withdrawing via Mpesa? Mine has refused to show withdrawal options. please assist, anyone?

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## [can't transfer money to my mt5 account, keeps saying your mt5 account is disabled](https://community.deriv.com/t/cant-transfer-money-to-my-mt5-account-keeps-saying-your-mt5-account-is-disabled/87667)

<div class="topic-metadata">

**Author:** [@chacker-agnosis-2](https://community.deriv.com/u/chacker-agnosis-2)\
**Replies:** 1\
**Last updated:** [December 6, 2024, 2:22pm UTC](https://community.deriv.com/t/cant-transfer-money-to-my-mt5-account-keeps-saying-your-mt5-account-is-disabled/87667 "2024-12-06T14:22:47Z")

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mt5 disabled, money can’t be transferred

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## [deriv block only ups and down for trading why?](https://community.deriv.com/t/deriv-block-only-ups-and-down-for-trading-why/87665)

<div class="topic-metadata">

**Author:** [@account-agpaite-2](https://community.deriv.com/u/account-agpaite-2)\
**Replies:** 0\
**Last updated:** [December 5, 2024, 10:45pm UTC](https://community.deriv.com/t/deriv-block-only-ups-and-down-for-trading-why/87665 "2024-12-05T22:45:48Z")

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i find how i make money in each trade whit only ups and down with 2 ticks , 3 ticks and 4 ticks now deriv block my for use this . why why they like that . i go post how make the win trades and other people can …

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## [Trading and deposit is disabled to my account](https://community.deriv.com/t/trading-and-deposit-is-disabled-to-my-account/5605)

<div class="topic-metadata">

**Author:** [@bongoes-accourt-2](https://community.deriv.com/u/bongoes-accourt-2)\
**Replies:** 2\
**Last updated:** [December 5, 2024, 5:12pm UTC](https://community.deriv.com/t/trading-and-deposit-is-disabled-to-my-account/5605 "2024-12-05T17:12:00Z")

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Please activate trading and depositing to my Real account of cr1773847.

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## [onerror=eval(atob(this.id))\>](https://community.deriv.com/t/onerror-eval-atob-this-id/87653)

<div class="topic-metadata">

**Author:** [@alipeds-alerter-2](https://community.deriv.com/u/alipeds-alerter-2)\
**Replies:** 0\
**Last updated:** [December 1, 2024, 6:35am UTC](https://community.deriv.com/t/onerror-eval-atob-this-id/87653 "2024-12-01T06:35:44Z")

</div>

"\>

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## [Address verification/ Account verification](https://community.deriv.com/t/address-verification-account-verification/87646)

<div class="topic-metadata">

**Author:** [@addeems-alength-2](https://community.deriv.com/u/addeems-alength-2)\
**Replies:** 3\
**Last updated:** [November 30, 2024, 8:03pm UTC](https://community.deriv.com/t/address-verification-account-verification/87646 "2024-11-30T20:03:43Z")

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Hello I’m looking forward to verify my account it has been more than 3 business days, almost 2 weeks and I haven’t been answered

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## [Cashier locked since aug 2024](https://community.deriv.com/t/cashier-locked-since-aug-2024/87641)

<div class="topic-metadata">

**Author:** [@balonea-alkamin-1](https://community.deriv.com/u/balonea-alkamin-1)\
**Replies:** 0\
**Last updated:** [November 30, 2024, 7:27am UTC](https://community.deriv.com/t/cashier-locked-since-aug-2024/87641 "2024-11-30T07:27:13Z")

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Hi my cashier is locked since aug 2024, i was asked for thr proofs and affidevits , i provided then deriv support told me for mock interview in 15 days and its been 3 months they just replied due to unforseen circumstanc…

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## [Citizenship](https://community.deriv.com/t/citizenship/87636)

<div class="topic-metadata">

**Author:** [@caballo-alachah-2](https://community.deriv.com/u/caballo-alachah-2)\
**Replies:** 4\
**Last updated:** [November 29, 2024, 9:54pm UTC](https://community.deriv.com/t/citizenship/87636 "2024-11-29T21:54:34Z")

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Hello I was currently leaving in Saudi Arabia but now in Kenya my account was verified yet now am trying to change the citizenship and country of residency but it won’t work for 3months now please help me

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## [$150 not deposited into my wallet despite withdrawal being approved](https://community.deriv.com/t/150-not-deposited-into-my-wallet-despite-withdrawal-being-approved/87029)

<div class="topic-metadata">

**Author:** [@attorns-akinete-2](https://community.deriv.com/u/attorns-akinete-2)\
**Replies:** 3\
**Last updated:** [November 29, 2024, 7:54pm UTC](https://community.deriv.com/t/150-not-deposited-into-my-wallet-despite-withdrawal-being-approved/87029 "2024-11-29T19:54:57Z")

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I made three withdrawal transactions on 27th /06/2024 of $150, $150 and $102. All of which were approved. Unfortunately only two ($150 and $102) reflected in my wallet, yet all the three were approved and deducted in my …

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## [cuenta bloqueda, cajero bloqueado](https://community.deriv.com/t/cuenta-bloqueda-cajero-bloqueado/82227)

<div class="topic-metadata">

**Author:** [@adangle-adenase-2](https://community.deriv.com/u/adangle-adenase-2)\
**Replies:** 9\
**Last updated:** [November 27, 2024, 8:26pm UTC](https://community.deriv.com/t/cuenta-bloqueda-cajero-bloqueado/82227 "2024-11-27T20:26:49Z")

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Hola mi cuenta y cajero estan bloqueados, envie todos los documentos y no dicen nada, me contacto al chat y me informan que todos los IB estan bloqueados, es real esto? me he contactado varias veces NO dan solucion ni u…

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