# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=13 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 14 --- ## [cashier/payment issue](https://community.deriv.com/t/cashier-payment-issue/87630)
**Author:** [@charets-akhyana-2](https://community.deriv.com/u/charets-akhyana-2)\ **Replies:** 1\ **Last updated:** [November 26, 2024, 7:59am UTC](https://community.deriv.com/t/cashier-payment-issue/87630 "2024-11-26T07:59:42Z")
I funded the incorrect account. Now my cashier is locked, and my sister’s cashier is also locked. Can someone please assist? --- ## [Pivot points](https://community.deriv.com/t/pivot-points/87625)
**Author:** [@chimney-alanyls-2](https://community.deriv.com/u/chimney-alanyls-2)\ **Replies:** 1\ **Last updated:** [November 25, 2024, 4:44am UTC](https://community.deriv.com/t/pivot-points/87625 "2024-11-25T04:44:16Z")
Good day Team. Have determined my pivot points and they appear above or below the current price. What does that imply and what will be the best strategy to apply? --- ## [Changing address](https://community.deriv.com/t/changing-address/87619)
**Author:** [@adviser-akhyana-2](https://community.deriv.com/u/adviser-akhyana-2)\ **Replies:** 1\ **Last updated:** [November 22, 2024, 7:38pm UTC](https://community.deriv.com/t/changing-address/87619 "2024-11-22T19:38:15Z")
Am trying to deposit but i need to change my address, ive already submitted the document to an agent through the online chat Ive been waiting a while now and haven’t got a response from a member from the team as yet. I… --- ## [P2p fraud by Frogman (mark wanjuki)](https://community.deriv.com/t/p2p-fraud-by-frogman-mark-wanjuki/87611)
**Author:** [@candide-afernan-2](https://community.deriv.com/u/candide-afernan-2)\ **Replies:** 1\ **Last updated:** [November 21, 2024, 4:38pm UTC](https://community.deriv.com/t/p2p-fraud-by-frogman-mark-wanjuki/87611 "2024-11-21T16:38:48Z")
I released 107 USD to a p2p agent ,the agent started texting me via WhatsApp which was the red flag they also sent me a redirect link which I refused to click since it was directing me to a fake deriv website which the a… --- ## [Deposit problem](https://community.deriv.com/t/deposit-problem/87605)
**Author:** [@acaleph-alegars-2](https://community.deriv.com/u/acaleph-alegars-2)\ **Replies:** 1\ **Last updated:** [November 19, 2024, 7:04am UTC](https://community.deriv.com/t/deposit-problem/87605 "2024-11-19T07:04:49Z")
Why does it refuse to withdraw on the card I used to make the deposit? --- ## [Withdrawal account locked](https://community.deriv.com/t/withdrawal-account-locked/10652)
**Author:** [@awhaped-acmatic-2](https://community.deriv.com/u/awhaped-acmatic-2)\ **Replies:** 3\ **Last updated:** [November 17, 2024, 7:43am UTC](https://community.deriv.com/t/withdrawal-account-locked/10652 "2024-11-17T07:43:54Z")
Please help me to recover my withdrawal account? --- ## [Cajero de deposito bloqueado](https://community.deriv.com/t/cajero-de-deposito-bloqueado/41151)
**Author:** [@chicest-aedeagi-2](https://community.deriv.com/u/chicest-aedeagi-2)\ **Replies:** 11\ **Last updated:** [November 16, 2024, 9:09pm UTC](https://community.deriv.com/t/cajero-de-deposito-bloqueado/41151 "2024-11-16T21:09:42Z")
Hola, buenas tardes. Por favor su apoyo para saber como puedo desbloquear el cajero de mi cuenta ya que no me deja depositar, he intentando por chat live pero no he tenido respuesta alguna. Quedó atenta. Muchas gracias --- ## [My standard Vanuatu account disabled](https://community.deriv.com/t/my-standard-vanuatu-account-disabled/87597)
**Author:** [@brothel-acronym-2](https://community.deriv.com/u/brothel-acronym-2)\ **Replies:** 1\ **Last updated:** [November 16, 2024, 6:08pm UTC](https://community.deriv.com/t/my-standard-vanuatu-account-disabled/87597 "2024-11-16T18:08:38Z")
My standard Vanuatu account disabled yet other accounts are working. I tried to contact support through WhatsApp but they failed to address the issue or give me a reason as to why it was disabled. My proof of address is … --- ## [Trading Disabled](https://community.deriv.com/t/trading-disabled/79684)
**Author:** [@charmer-agryzes-2](https://community.deriv.com/u/charmer-agryzes-2)\ **Replies:** 2\ **Last updated:** [November 15, 2024, 12:10pm UTC](https://community.deriv.com/t/trading-disabled/79684 "2024-11-15T12:10:07Z")
Trading disabled on my deriv account can you please reactivate the trading feature on my account. Acct No --- ## [Vol d’argent, Problème de compte et de retrait](https://community.deriv.com/t/vol-d-argent-probleme-de-compte-et-de-retrait/87583)
**Author:** [@axolotl-aceship-2](https://community.deriv.com/u/axolotl-aceship-2)\ **Replies:** 3\ **Last updated:** [November 14, 2024, 9:53am UTC](https://community.deriv.com/t/vol-d-argent-probleme-de-compte-et-de-retrait/87583 "2024-11-14T09:53:29Z")
Bonjour, je remarque ces derniers temps que de nombreuses personnes se plaignent de comptes bloqués ou de fonds disparus. J’aimerais savoir s’il y a actuellement un problème avec Deriv. Existe-t-il des organismes ou age… --- ## [API Python](https://community.deriv.com/t/api-python/87582)
**Author:** [@auxesis-ableist-2](https://community.deriv.com/u/auxesis-ableist-2)\ **Replies:** 1\ **Last updated:** [November 13, 2024, 6:37pm UTC](https://community.deriv.com/t/api-python/87582 "2024-11-13T18:37:11Z")
Does anyone know if it is possible to use RESETCALL AND RESETPUT in the Python API? If I’m going to use digits, the contract type is DIGITOVER, for example, CALL/PUT is CALL OR PUT! But for RESETCALL OR RESETPUT I don’t … --- ## [Buenos días. Cierran crash y boom 300?](https://community.deriv.com/t/buenos-dias-cierran-crash-y-boom-300/87577)
**Author:** [@casuary-aeraria-2](https://community.deriv.com/u/casuary-aeraria-2)\ **Replies:** 1\ **Last updated:** [November 12, 2024, 5:10pm UTC](https://community.deriv.com/t/buenos-dias-cierran-crash-y-boom-300/87577 "2024-11-12T17:10:47Z")
Buenos días. Es cierto que cierran crash y boom 300? --- ## [MARKET FLUCTUATION](https://community.deriv.com/t/market-fluctuation/87558)
**Author:** [@arsheen-alecost-2](https://community.deriv.com/u/arsheen-alecost-2)\ **Replies:** 1\ **Last updated:** [November 12, 2024, 10:40am UTC](https://community.deriv.com/t/market-fluctuation/87558 "2024-11-12T10:40:50Z")
This time market very fluctuated what time is favourable for Trade --- ## [Withdraws](https://community.deriv.com/t/withdraws/87003)
**Author:** [@caudron-ahungry-2](https://community.deriv.com/u/caudron-ahungry-2)\ **Replies:** 5\ **Last updated:** [November 11, 2024, 10:40am UTC](https://community.deriv.com/t/withdraws/87003 "2024-11-11T10:40:40Z")
How can i witdraw from account using my phone --- ## [VERIFICACIÓN DE DOMICILIO AYUDA POR FAVOR](https://community.deriv.com/t/verificacion-de-domicilio-ayuda-por-favor/87570)
**Author:** [@chondri-alcohol-2](https://community.deriv.com/u/chondri-alcohol-2)\ **Replies:** 1\ **Last updated:** [November 9, 2024, 8:47pm UTC](https://community.deriv.com/t/verificacion-de-domicilio-ayuda-por-favor/87570 "2024-11-09T20:47:58Z")
Ya envié varios documentos y me la rechazaron todas, no sé cuál es el error que estoy cometiendo si las direcciones en los documentos que envío son genuinas, y se comparan como me registre. Me estoy rindiendo, y pienso … --- ## [Why is Volatility 300 1s not working?](https://community.deriv.com/t/why-is-volatility-300-1s-not-working/39570)
**Author:** [@barkery-absence-2](https://community.deriv.com/u/barkery-absence-2)\ **Replies:** 1\ **Last updated:** [November 17, 2022, 5:00am UTC](https://community.deriv.com/t/why-is-volatility-300-1s-not-working/39570 "2022-11-17T05:00:36Z")
Good Day, Why am I not able to place any more trades on volatility 300 1s on your platfrom? --- ## [servicio al cliente para vincular una cuenta real que ya existe.](https://community.deriv.com/t/servicio-al-cliente-para-vincular-una-cuenta-real-que-ya-existe/39313)
**Author:** [@bubbles-adamite-2](https://community.deriv.com/u/bubbles-adamite-2)\ **Replies:** 1\ **Last updated:** [November 14, 2022, 6:45am UTC](https://community.deriv.com/t/servicio-al-cliente-para-vincular-una-cuenta-real-que-ya-existe/39313 "2022-11-14T06:45:11Z")
Muy buenas tardes, he usado deriv y la he vinculado con metatrader, pero ahora quiero hacerlo de nuevo con mi cuenta real ya exixtente y no me lo permite. no se si olvide algun pago o la contraseña. --- ## [Acount desabled](https://community.deriv.com/t/acount-desabled/87562)
**Author:** [@buddled-alegars-2](https://community.deriv.com/u/buddled-alegars-2)\ **Replies:** 1\ **Last updated:** [November 7, 2024, 2:21pm UTC](https://community.deriv.com/t/acount-desabled/87562 "2024-11-07T14:21:54Z")
My account is desbled how to retrieve it --- ## [Withdraw is so possible and withdrew is so easy what is the problem of Deriv](https://community.deriv.com/t/withdraw-is-so-possible-and-withdrew-is-so-easy-what-is-the-problem-of-deriv/87549)
**Author:** [@alkalic-alchimy-2](https://community.deriv.com/u/alkalic-alchimy-2)\ **Replies:** 2\ **Last updated:** [November 6, 2024, 4:28am UTC](https://community.deriv.com/t/withdraw-is-so-possible-and-withdrew-is-so-easy-what-is-the-problem-of-deriv/87549 "2024-11-06T04:28:48Z")
Hi Deriv admin i try to withdrew meny time impossible is diclin meny time when i deposit is so fast this mater Deriv you have be professional and customer care asking meny time our details impossible OMG please Deriv ple… --- ## [Account verification problem](https://community.deriv.com/t/account-verification-problem/40687)
**Author:** [@barrets-accourt-2](https://community.deriv.com/u/barrets-accourt-2)\ **Replies:** 3\ **Last updated:** [November 4, 2024, 11:02am UTC](https://community.deriv.com/t/account-verification-problem/40687 "2024-11-04T11:02:05Z")
Dear deriv I have been trying to contact you but it looks like I am only allowed to speak to a robot, address verification is pending for two weeks now, my money locked up in your system I can’t trade or do anything e, … --- ## [Log in to MetaTrader 5](https://community.deriv.com/t/log-in-to-metatrader-5/11638)
**Author:** [@ceratin-acoasma-2](https://community.deriv.com/u/ceratin-acoasma-2)\ **Replies:** 6\ **Last updated:** [November 2, 2024, 5:15pm UTC](https://community.deriv.com/t/log-in-to-metatrader-5/11638 "2024-11-02T17:15:03Z")
Hi There. I am new to this. How do I log in to MetaTrader 5 --- ## [How do I trade ,have heard people saying that there is alot of money in this platform, kindly tell me of how people earns](https://community.deriv.com/t/how-do-i-trade-have-heard-people-saying-that-there-is-alot-of-money-in-this-platform-kindly-tell-me-of-how-people-earns/87545)
**Author:** [@bissext-aldoses-2](https://community.deriv.com/u/bissext-aldoses-2)\ **Replies:** 1\ **Last updated:** [October 30, 2024, 11:02am UTC](https://community.deriv.com/t/how-do-i-trade-have-heard-people-saying-that-there-is-alot-of-money-in-this-platform-kindly-tell-me-of-how-people-earns/87545 "2024-10-30T11:02:56Z")
Let’s discuss How do I trade ,have heard people saying that there is alot of money in this platform, kindly tell me of how people earns --- ## [Account creation](https://community.deriv.com/t/account-creation/87543)
**Author:** [@chartas-aieries-1](https://community.deriv.com/u/chartas-aieries-1)\ **Replies:** 0\ **Last updated:** [October 28, 2024, 7:53am UTC](https://community.deriv.com/t/account-creation/87543 "2024-10-28T07:53:11Z")
I want to create a new real account but they say account already exists --- ## [Need mentor and coach](https://community.deriv.com/t/need-mentor-and-coach/87413)
**Author:** [@buxeous-ajivika-2](https://community.deriv.com/u/buxeous-ajivika-2)\ **Replies:** 4\ **Last updated:** [October 25, 2024, 2:50pm UTC](https://community.deriv.com/t/need-mentor-and-coach/87413 "2024-10-25T14:50:17Z")
Hello everyone I am new to this trading community. I would like to have mentors and coaches on the binary option side and also on derivative indices.Please make yourself noticed so I can chat with you Thanks --- ## [Creating a new account](https://community.deriv.com/t/creating-a-new-account/87512)
**Author:** [@argeers-acetite-2](https://community.deriv.com/u/argeers-acetite-2)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 2:47pm UTC](https://community.deriv.com/t/creating-a-new-account/87512 "2024-10-25T14:47:39Z")
I’m struggling to create a new account --- ## [Scammed](https://community.deriv.com/t/scammed/87509)
**Author:** [@acclaim-absciss-2](https://community.deriv.com/u/acclaim-absciss-2)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 2:43pm UTC](https://community.deriv.com/t/scammed/87509 "2024-10-25T14:43:54Z")
Sorry I have a dispute. I withdrawn money on P2P but the agent told me to confirm but didn’t send the money. What should I do then? --- ## [cambio del nombre del titular de la cuenta](https://community.deriv.com/t/cambio-del-nombre-del-titular-de-la-cuenta/87530)
**Author:** [@burdens-alcosol-2](https://community.deriv.com/u/burdens-alcosol-2)\ **Replies:** 0\ **Last updated:** [October 25, 2024, 5:21am UTC](https://community.deriv.com/t/cambio-del-nombre-del-titular-de-la-cuenta/87530 "2024-10-25T05:21:57Z")
Por motivo de la POA, debo agregar mi segundo nombre a la titularidad de la cuenta. Cómo cambio mi nombre en Datos Personales? --- ## [Deriv is a scam my deposit trading withdrawal disabled](https://community.deriv.com/t/deriv-is-a-scam-my-deposit-trading-withdrawal-disabled/87522)
**Author:** [@alchera-alamode-2](https://community.deriv.com/u/alchera-alamode-2)\ **Replies:** 1\ **Last updated:** [October 23, 2024, 7:27am UTC](https://community.deriv.com/t/deriv-is-a-scam-my-deposit-trading-withdrawal-disabled/87522 "2024-10-23T07:27:08Z")
My ACCOUNT LOCKED OF TRADING WITH MONEY AND THEY ARE THE ONES REJECTING MY ADDRESS AFTER SUCCESSFUL VERIFICATION @Deriv\_adminN1 refund my funds €1490 through my deposit method i have submitted every documents i can share… --- ## [About my cashier](https://community.deriv.com/t/about-my-cashier/42723)
**Author:** [@bugling-adapted-2](https://community.deriv.com/u/bugling-adapted-2)\ **Replies:** 3\ **Last updated:** [October 22, 2024, 12:56pm UTC](https://community.deriv.com/t/about-my-cashier/42723 "2024-10-22T12:56:13Z")
Pls kindly help me out for my cashier has been locked. --- ## [Caixa bloqueado](https://community.deriv.com/t/caixa-bloqueado/87488)
**Author:** [@budding-alcorza-2](https://community.deriv.com/u/budding-alcorza-2)\ **Replies:** 1\ **Last updated:** [October 22, 2024, 12:37pm UTC](https://community.deriv.com/t/caixa-bloqueado/87488 "2024-10-22T12:37:38Z")
Meu caixa está bloqueado e eu preciso sacar o dinheiro [Previous page](https://community.deriv.com/c/uncategorised/1.md?page=12) [Next page](https://community.deriv.com/c/uncategorised/1.md?page=14)