# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=14

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 15

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## [Cuenta deriv svg cerrada](https://community.deriv.com/t/cuenta-deriv-svg-cerrada/87070)

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**Author:** [@butyrin-alamoth-2](https://community.deriv.com/u/butyrin-alamoth-2)\
**Replies:** 9\
**Last updated:** [October 22, 2024, 12:34pm UTC](https://community.deriv.com/t/cuenta-deriv-svg-cerrada/87070 "2024-10-22T12:34:55Z")

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Hola!! Muy buenos días!! Necesito solucionar un problema lo antes posible!! Mi cuenta deriv server svg estándar se actualizo a deriv Vanuatu, así que la cuenta deriv svg se cerró y necesito volverla abrir, agradecería mu…

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## [no puedo retirar mi dinero ayuda](https://community.deriv.com/t/no-puedo-retirar-mi-dinero-ayuda/25896)

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**Author:** [@brevets-acutely-2](https://community.deriv.com/u/brevets-acutely-2)\
**Replies:** 2\
**Last updated:** [October 22, 2024, 5:08am UTC](https://community.deriv.com/t/no-puedo-retirar-mi-dinero-ayuda/25896 "2024-10-22T05:08:54Z")

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hola buenas noches, necesito ayuda, de mi cuenta metatraider 5 transferi dinero y no me deja retirarlo, me sale un anuncio que dice Para ver todas las opciones de pago disponibles, \[haga clic aquí\]. Las opciones de pago…

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## [Payment report](https://community.deriv.com/t/payment-report/87518)

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**Author:** [@bavaroy-airtime-2](https://community.deriv.com/u/bavaroy-airtime-2)\
**Replies:** 0\
**Last updated:** [October 19, 2024, 6:04am UTC](https://community.deriv.com/t/payment-report/87518 "2024-10-19T06:04:09Z")

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I sell a dollar and buyer not send me payment

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## [Operacion rechazada MT5 DERIV (BVi)](https://community.deriv.com/t/operacion-rechazada-mt5-deriv-bvi/86749)

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**Author:** [@bajocco-airlike-2](https://community.deriv.com/u/bajocco-airlike-2)\
**Replies:** 2\
**Last updated:** [October 19, 2024, 2:19am UTC](https://community.deriv.com/t/operacion-rechazada-mt5-deriv-bvi/86749 "2024-10-19T02:19:29Z")

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Hola a todos Anoche deje una operación programada en MT5 apareció rechazada, no se activo ni nada y era un operación con resultados positivos. Pero no se activo y el broker me la rechazo. ¿Por qué sucede esto y a que s…

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## [Affiliates/IB - cTrader Accounts not Showing Up in Affiliate Dashboard](https://community.deriv.com/t/affiliates-ib-ctrader-accounts-not-showing-up-in-affiliate-dashboard/87516)

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**Author:** [@ablepsy-aeonial-2](https://community.deriv.com/u/ablepsy-aeonial-2)\
**Replies:** 0\
**Last updated:** [October 18, 2024, 8:58am UTC](https://community.deriv.com/t/affiliates-ib-ctrader-accounts-not-showing-up-in-affiliate-dashboard/87516 "2024-10-18T08:58:06Z")

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I recently registered for the Deriv Affiliates program and onboarded a few clients. I operate a trading academy and we prefer to use cTrader Platform over MT5 because it has better features. My Affiliates Program Applica…

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## [Placed withdrawal but not credited](https://community.deriv.com/t/placed-withdrawal-but-not-credited/87492)

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**Author:** [@algesis-acarari-2](https://community.deriv.com/u/algesis-acarari-2)\
**Replies:** 2\
**Last updated:** [October 17, 2024, 8:09pm UTC](https://community.deriv.com/t/placed-withdrawal-but-not-credited/87492 "2024-10-17T20:09:48Z")

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I made a withdrawal for over a week ago and I was not credited with the fund… What is the problem please… Or is deriv now like other fraudulent firms?

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## [I cant access my account on deriv](https://community.deriv.com/t/i-cant-access-my-account-on-deriv/87515)

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**Author:** [@anoeses-aggrate-2](https://community.deriv.com/u/anoeses-aggrate-2)\
**Replies:** 0\
**Last updated:** [October 17, 2024, 7:30pm UTC](https://community.deriv.com/t/i-cant-access-my-account-on-deriv/87515 "2024-10-17T19:30:16Z")

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I cant access my account

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## [Buenos dias como se hace para depositar](https://community.deriv.com/t/buenos-dias-como-se-hace-para-depositar/87514)

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**Author:** [@amritas-agyrate-2](https://community.deriv.com/u/amritas-agyrate-2)\
**Replies:** 0\
**Last updated:** [October 17, 2024, 2:05pm UTC](https://community.deriv.com/t/buenos-dias-como-se-hace-para-depositar/87514 "2024-10-17T14:05:23Z")

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Buenos dias alguien sabe como depositar, ya sea por binance o tarjeta de debito, y alguien sabe como se usa un bot, me vendieron uno pero no se si esta activo?

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## [Toniann Thompson](https://community.deriv.com/t/toniann-thompson/87508)

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**Author:** [@boylike-amphide-1](https://community.deriv.com/u/boylike-amphide-1)\
**Replies:** 0\
**Last updated:** [October 16, 2024, 3:16am UTC](https://community.deriv.com/t/toniann-thompson/87508 "2024-10-16T03:16:55Z")

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How can I make some money?

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## [Problem with the SL Range in Boom1000](https://community.deriv.com/t/problem-with-the-sl-range-in-boom1000/87506)

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**Author:** [@asconia-ageable-2](https://community.deriv.com/u/asconia-ageable-2)\
**Replies:** 0\
**Last updated:** [October 15, 2024, 11:46pm UTC](https://community.deriv.com/t/problem-with-the-sl-range-in-boom1000/87506 "2024-10-15T23:46:39Z")

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I’ve used the cTrader but since one week I can’t put the SL and TP near to the entry price or near of the current price in the case that I want to take profit. Any idea what happened with this? In the terminal I get thi…

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## [Validación de Domicilio](https://community.deriv.com/t/validacion-de-domicilio/87501)

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**Author:** [@blondes-abraded-2](https://community.deriv.com/u/blondes-abraded-2)\
**Replies:** 0\
**Last updated:** [October 14, 2024, 12:57pm UTC](https://community.deriv.com/t/validacion-de-domicilio/87501 "2024-10-14T12:57:01Z")

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Desde el pasado Jueves 10 octubre del presente año 2024, envié la actualización de domicilio que me pidió Deriv y al día de hoy después de los 3 días mínimos y después de hablar con diferentes asesores los cuales decían …

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## [How to Start Trading on Deriv as a Beginner?](https://community.deriv.com/t/how-to-start-trading-on-deriv-as-a-beginner/87499)

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**Author:** [@cleated-amplect-1](https://community.deriv.com/u/cleated-amplect-1)\
**Replies:** 0\
**Last updated:** [October 14, 2024, 11:49am UTC](https://community.deriv.com/t/how-to-start-trading-on-deriv-as-a-beginner/87499 "2024-10-14T11:49:55Z")

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Hello guys… :smiling\_face\_with\_three\_hearts: I’m new to trading and have recently come across Deriv as a platform. I’m really interested in getting started, but I feel a bit overwhelmed with all the information out ther…

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## [Withdrawal Payment Method Bank](https://community.deriv.com/t/withdrawal-payment-method-bank/87497)

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**Author:** [@apomict-acidize-1](https://community.deriv.com/u/apomict-acidize-1)\
**Replies:** 0\
**Last updated:** [October 14, 2024, 9:11am UTC](https://community.deriv.com/t/withdrawal-payment-method-bank/87497 "2024-10-14T09:11:51Z")

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Good Day my Payment method for Bank transfer still does not appear after many deposits using my bank card. Only the Skrill account seems to appear.

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## [How to stop the Bot in Deriv Bot Constructor?](https://community.deriv.com/t/how-to-stop-the-bot-in-deriv-bot-constructor/87491)

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**Author:** [@balista-alameda-2](https://community.deriv.com/u/balista-alameda-2)\
**Replies:** 0\
**Last updated:** [October 12, 2024, 5:05pm UTC](https://community.deriv.com/t/how-to-stop-the-bot-in-deriv-bot-constructor/87491 "2024-10-12T17:05:46Z")

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“I would like some assistance with a query. I am building a bot in the Deriv Bot constructor. I’m trying to create a block where the user is asked for the profit target, and that part DOES work for me. However, when I tr…

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## [Authorization failed error](https://community.deriv.com/t/authorization-failed-error/4690)

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**Author:** [@antwise-accoied-2](https://community.deriv.com/u/antwise-accoied-2)\
**Replies:** 2\
**Last updated:** [October 12, 2024, 1:05pm UTC](https://community.deriv.com/t/authorization-failed-error/4690 "2024-10-12T13:05:30Z")

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hi im trying to login into my mt5 on my android cellphone how I get an error but I can sign in with the same credentials on the web?

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## [Why do I keep getting losses even with stop loss in place?](https://community.deriv.com/t/why-do-i-keep-getting-losses-even-with-stop-loss-in-place/50900)

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**Author:** [@chivved-acephal-1](https://community.deriv.com/u/chivved-acephal-1)\
**Replies:** 5\
**Last updated:** [October 10, 2024, 7:19am UTC](https://community.deriv.com/t/why-do-i-keep-getting-losses-even-with-stop-loss-in-place/50900 "2024-10-10T07:19:51Z")

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I am testing the demo with several operations but I realise that it does not respect the stop losses we place in the crash, boom and range indices. It was covering zones in profit but when it turned around it closed well…

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## [Dbot and binary bot crash](https://community.deriv.com/t/dbot-and-binary-bot-crash/28214)

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**Author:** [@babelet-actinal-2](https://community.deriv.com/u/babelet-actinal-2)\
**Replies:** 3\
**Last updated:** [October 8, 2024, 8:11am UTC](https://community.deriv.com/t/dbot-and-binary-bot-crash/28214 "2024-10-08T08:11:28Z")

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Please I’m having this issue of the binary bot page and deriv bot page taking too long to load and when it does when i try to load my bot using my laptop it says page not reposive or its just hangs from there nothing wor…

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## [Trading view deriv implementation](https://community.deriv.com/t/trading-view-deriv-implementation/43550)

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**Author:** [@ancilla-adeling-2](https://community.deriv.com/u/ancilla-adeling-2)\
**Replies:** 4\
**Last updated:** [October 5, 2024, 10:30pm UTC](https://community.deriv.com/t/trading-view-deriv-implementation/43550 "2024-10-05T22:30:06Z")

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hello it is sometimes really difficult to analyze synthetics charts on MT5, and tradigview from deriv implementation has fewer features. We cannot save our analyses or put alerts. is it possible to add these functions, s…

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## [Account limits](https://community.deriv.com/t/account-limits/4173)

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**Author:** [@bionomy-abutted-2](https://community.deriv.com/u/bionomy-abutted-2)\
**Replies:** 3\
**Last updated:** [October 3, 2024, 5:22pm UTC](https://community.deriv.com/t/account-limits/4173 "2024-10-03T17:22:28Z")

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How do i.increase the limits

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## [Deleting account](https://community.deriv.com/t/deleting-account/7936)

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**Author:** [@betimes-accinge-2](https://community.deriv.com/u/betimes-accinge-2)\
**Replies:** 3\
**Last updated:** [October 3, 2024, 5:18pm UTC](https://community.deriv.com/t/deleting-account/7936 "2024-10-03T17:18:39Z")

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How to delete binary account permanently

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## [I want to open new real account from deriv,as the previous account was closed](https://community.deriv.com/t/i-want-to-open-new-real-account-from-deriv-as-the-previous-account-was-closed/87470)

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**Author:** [@auxesis-aculeae-2](https://community.deriv.com/u/auxesis-aculeae-2)\
**Replies:** 2\
**Last updated:** [October 2, 2024, 6:57pm UTC](https://community.deriv.com/t/i-want-to-open-new-real-account-from-deriv-as-the-previous-account-was-closed/87470 "2024-10-02T18:57:36Z")

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I want to open new account

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## [Deposit my commissions directly into the cashier?](https://community.deriv.com/t/deposit-my-commissions-directly-into-the-cashier/87463)

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**Author:** [@casemen-adipose-2](https://community.deriv.com/u/casemen-adipose-2)\
**Replies:** 1\
**Last updated:** [October 1, 2024, 8:10pm UTC](https://community.deriv.com/t/deposit-my-commissions-directly-into-the-cashier/87463 "2024-10-01T20:10:00Z")

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Naturally, the commissions for my IB account or any commissions in general are deposited directly into the cashier like any platform. The platform has deleted the commissions and zeroed them out. This is not trustworthy.…

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## [Theories on How To Achieve 100% win rate in Binary Contracts](https://community.deriv.com/t/theories-on-how-to-achieve-100-win-rate-in-binary-contracts/87451)

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**Author:** [@banting-airside-2](https://community.deriv.com/u/banting-airside-2)\
**Replies:** 0\
**Last updated:** [September 27, 2024, 1:29pm UTC](https://community.deriv.com/t/theories-on-how-to-achieve-100-win-rate-in-binary-contracts/87451 "2024-09-27T13:29:20Z")

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Hello, Deriv Community! I’m excited to share my theory on achieving a 100% win rate in trading through a novel approach with the help of AI we could potentially reverse engineer the markets successfully achieving higher…

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## [Login Failure](https://community.deriv.com/t/login-failure/87381)

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**Author:** [@azimide-airshow-2](https://community.deriv.com/u/azimide-airshow-2)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 6:49am UTC](https://community.deriv.com/t/login-failure/87381 "2024-09-24T06:49:05Z")

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Hi Deriv Community. I have been having a problem from the the last two weeks. Each time i tried to connet my deriv account to my MT5 app, i kept gettingvthe message: authentification failed. I was advised by Customer …

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## [How do i reactivate my account closed due to inactivity](https://community.deriv.com/t/how-do-i-reactivate-my-account-closed-due-to-inactivity/17541)

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**Author:** [@beowulf-acquite-2](https://community.deriv.com/u/beowulf-acquite-2)\
**Replies:** 5\
**Last updated:** [September 24, 2024, 7:15am UTC](https://community.deriv.com/t/how-do-i-reactivate-my-account-closed-due-to-inactivity/17541 "2024-09-24T07:15:11Z")

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My account was closed due to inactivity. Please how do i reactivate the account

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## [Verificación y bloqueo de cuenta](https://community.deriv.com/t/verificacion-y-bloqueo-de-cuenta/86808)

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**Author:** [@alicula-amazing-1](https://community.deriv.com/u/alicula-amazing-1)\
**Replies:** 3\
**Last updated:** [September 24, 2024, 7:10am UTC](https://community.deriv.com/t/verificacion-y-bloqueo-de-cuenta/86808 "2024-09-24T07:10:52Z")

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Mira yevo 1 mes arreglando la verificación yo incautó verifique solo documento de identidad y ingrese bueno total ablo que voy me piden certificado de domicilio lo pido por mi plataforma de seguridad social y resulta qu…

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## [order rejected](https://community.deriv.com/t/order-rejected/68516)

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**Author:** [@clacket-agonied-2](https://community.deriv.com/u/clacket-agonied-2)\
**Replies:** 9\
**Last updated:** [September 24, 2024, 6:58am UTC](https://community.deriv.com/t/order-rejected/68516 "2024-09-24T06:58:50Z")

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i funded my account but when i place an order is rejected

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## [New changes in Synthetic indices](https://community.deriv.com/t/new-changes-in-synthetic-indices/87367)

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**Author:** [@arcanal-acrylyl-2](https://community.deriv.com/u/arcanal-acrylyl-2)\
**Replies:** 6\
**Last updated:** [September 24, 2024, 6:52am UTC](https://community.deriv.com/t/new-changes-in-synthetic-indices/87367 "2024-09-24T06:52:25Z")

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I noticed a delay in opening and closing of positions of synthetic indices. Compared to all other assets, Synthetics have a significant delay in trade execution. Meanwhile all other assets maintain the speedy opening and…

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## [Withdrawal using visa card](https://community.deriv.com/t/withdrawal-using-visa-card/87382)

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**Author:** [@angries-alacran-2](https://community.deriv.com/u/angries-alacran-2)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 6:35am UTC](https://community.deriv.com/t/withdrawal-using-visa-card/87382 "2024-09-24T06:35:30Z")

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Hi… How long its take to withdrawal using visa card? Is it possibble a week didnt appear in the bank ?

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## [My Account was Deactivated Wrongfully](https://community.deriv.com/t/my-account-was-deactivated-wrongfully/87432)

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**Author:** [@charley-aggadic-1](https://community.deriv.com/u/charley-aggadic-1)\
**Replies:** 1\
**Last updated:** [September 21, 2024, 8:45pm UTC](https://community.deriv.com/t/my-account-was-deactivated-wrongfully/87432 "2024-09-21T20:45:56Z")

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My account, which I have been using for years with Deriv, has suddenly been deactivated, and I have been cited as having a US IP address. Note that I live in Trinidad and Tobago, which is where I was trading from and hav…

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