# General Discussion
**URL:** https://community.deriv.com/c/uncategorised/1.md?page=15
[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)
**Page:** 16
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## [Hello good people be warn about Deriv working hand in hand with a scammers. I reported the scammers to deriv but instead of getting help they say is not deriv responsible but in another side the scammers is using Deriv material to scam us](https://community.deriv.com/t/hello-good-people-be-warn-about-deriv-working-hand-in-hand-with-a-scammers-i-reported-the-scammers-to-deriv-but-instead-of-getting-help-they-say-is-not-deriv-responsible-but-in-another-side-the-scammers-is-using-deriv-material-to-scam-us/87431)
**Author:** [@blunger-aerosat-2](https://community.deriv.com/u/blunger-aerosat-2)\
**Replies:** 1\
**Last updated:** [September 21, 2024, 4:38pm UTC](https://community.deriv.com/t/hello-good-people-be-warn-about-deriv-working-hand-in-hand-with-a-scammers-i-reported-the-scammers-to-deriv-but-instead-of-getting-help-they-say-is-not-deriv-responsible-but-in-another-side-the-scammers-is-using-deriv-material-to-scam-us/87431 "2024-09-21T16:38:05Z")
Hello good people be warn about Deriv working hand in hand with a scammers. I reported the scammers to deriv but instead of getting help they say is not deriv responsible but in another side the scammers is using Deriv m…
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## [What is the week open for Volatility 75 index](https://community.deriv.com/t/what-is-the-week-open-for-volatility-75-index/87405)
**Author:** [@abutter-acetary-2](https://community.deriv.com/u/abutter-acetary-2)\
**Replies:** 2\
**Last updated:** [September 20, 2024, 5:33am UTC](https://community.deriv.com/t/what-is-the-week-open-for-volatility-75-index/87405 "2024-09-20T05:33:23Z")
What is the week open for Volatility 75 index
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## [No cashier](https://community.deriv.com/t/no-cashier/87423)
**Author:** [@calyces-agrafes-2](https://community.deriv.com/u/calyces-agrafes-2)\
**Replies:** 1\
**Last updated:** [September 19, 2024, 9:10pm UTC](https://community.deriv.com/t/no-cashier/87423 "2024-09-19T21:10:11Z")
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## [jelou itsme](https://community.deriv.com/t/jelou-itsme/87430)
**Author:** [@chizzed-adwesch-2](https://community.deriv.com/u/chizzed-adwesch-2)\
**Replies:** 1\
**Last updated:** [September 19, 2024, 9:09pm UTC](https://community.deriv.com/t/jelou-itsme/87430 "2024-09-19T21:09:04Z")
yo queria saber esto hace tiempo mi reinaldo
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## [Akun saya dikunci sama deriv](https://community.deriv.com/t/akun-saya-dikunci-sama-deriv/87407)
**Author:** [@arizona-affeare-2](https://community.deriv.com/u/arizona-affeare-2)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 10:49pm UTC](https://community.deriv.com/t/akun-saya-dikunci-sama-deriv/87407 "2024-09-17T22:49:55Z")
Akun saya dikunci sama deriv uang saya tidak bisa ditarik
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## [swap rate on deriv MT5](https://community.deriv.com/t/swap-rate-on-deriv-mt5/87411)
**Author:** [@adzooks-abasers-2](https://community.deriv.com/u/adzooks-abasers-2)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 10:43pm UTC](https://community.deriv.com/t/swap-rate-on-deriv-mt5/87411 "2024-09-17T22:43:21Z")
swap rate deriv MT5 ?
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## [Zero spread account](https://community.deriv.com/t/zero-spread-account/87408)
**Author:** [@achaian-agathis-2](https://community.deriv.com/u/achaian-agathis-2)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 10:11pm UTC](https://community.deriv.com/t/zero-spread-account/87408 "2024-09-17T22:11:54Z")
Im not qualified to pay tax so i dont have a tax number.Can you please help me open the zero spread account
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## [Cuzn](https://community.deriv.com/t/cuzn/87412)
**Author:** [@aeronat-ajivika-2](https://community.deriv.com/u/aeronat-ajivika-2)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 6:24pm UTC](https://community.deriv.com/t/cuzn/87412 "2024-09-17T18:24:21Z")
como activo una cuenta de mt5 qué se cerró por no ser usada?
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## [Economic,calender and reql time charts](https://community.deriv.com/t/economic-calender-and-reql-time-charts/87391)
**Author:** [@burbush-albacea-2](https://community.deriv.com/u/burbush-albacea-2)\
**Replies:** 1\
**Last updated:** [September 13, 2024, 10:02pm UTC](https://community.deriv.com/t/economic-calender-and-reql-time-charts/87391 "2024-09-13T22:02:54Z")
Economic,calendar and real time charts
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## [Deriv bot stops](https://community.deriv.com/t/deriv-bot-stops/87373)
**Author:** [@buxeous-ajivika-2](https://community.deriv.com/u/buxeous-ajivika-2)\
**Replies:** 1\
**Last updated:** [September 8, 2024, 7:09am UTC](https://community.deriv.com/t/deriv-bot-stops/87373 "2024-09-08T07:09:06Z")
Hello everyone My bot stops when I close the deriv web page.how can i make the bot work once launched even when i close the webpage and log out? Thanks
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## [withdrawa](https://community.deriv.com/t/withdrawa/87360)
**Author:** [@afghani-acrylyl-2](https://community.deriv.com/u/afghani-acrylyl-2)\
**Replies:** 1\
**Last updated:** [September 5, 2024, 10:17pm UTC](https://community.deriv.com/t/withdrawa/87360 "2024-09-05T22:17:10Z")
good day is there anybody here from namibia banking at fnb? i would just like to find out how do you withdraw your funds as it seems deriv is blocked by the bank fnbnamibia?
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## [No puedo actualizar mi cuneta](https://community.deriv.com/t/no-puedo-actualizar-mi-cuneta/87366)
**Author:** [@burgees-ageless-2](https://community.deriv.com/u/burgees-ageless-2)\
**Replies:** 1\
**Last updated:** [September 5, 2024, 8:52pm UTC](https://community.deriv.com/t/no-puedo-actualizar-mi-cuneta/87366 "2024-09-05T20:52:40Z")
Buenas tardes, he estado intentando actualizar mi cuenta, desde la p{agina web de Deriv, la cual no me pide hacerlo, me sale que la contraseña es incorrecta, ayer me pidió actualizar datos, me salen con un tema de llenar…
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## [Conta bloqueada](https://community.deriv.com/t/conta-bloqueada/87352)
**Author:** [@acrinyl-albumin-2](https://community.deriv.com/u/acrinyl-albumin-2)\
**Replies:** 1\
**Last updated:** [September 3, 2024, 8:42pm UTC](https://community.deriv.com/t/conta-bloqueada/87352 "2024-09-03T20:42:15Z")
Boa tarde minha conta se encontra bloqueada não conseguiram resolver o problema
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## [PAYOUT FOR MY API vs DTRADER](https://community.deriv.com/t/payout-for-my-api-vs-dtrader/35278)
**Author:** [@backfit-adjoust-2](https://community.deriv.com/u/backfit-adjoust-2)\
**Replies:** 5\
**Last updated:** [August 31, 2024, 8:19am UTC](https://community.deriv.com/t/payout-for-my-api-vs-dtrader/35278 "2024-08-31T08:19:29Z")
I have realized there is a difference in payout when I use my APP place trade on Deriv. When Trade through API, I get 78% payout for five ticks. When I trade on the chart, I get 95% payout for five ticks I have tri…
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## [SOLICITEI O PIX POREM AINDA NÃO RECEBI](https://community.deriv.com/t/solicitei-o-pix-porem-ainda-nao-recebi/87348)
**Author:** [@ballsed-albania-2](https://community.deriv.com/u/ballsed-albania-2)\
**Replies:** 1\
**Last updated:** [August 30, 2024, 9:35pm UTC](https://community.deriv.com/t/solicitei-o-pix-porem-ainda-nao-recebi/87348 "2024-08-30T21:35:35Z")
Bom dia, solicitei um pix de 20 dólares porem o valor saiu da minha conta Deriv. mas não recebi esse valor em minha conta Brasil, solicitei o suporte, aguardei todos os prazos, me disseram que deu certo a transferência m…
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## [Bloqueo cajero](https://community.deriv.com/t/bloqueo-cajero/87350)
**Author:** [@arcuale-adwesch-2](https://community.deriv.com/u/arcuale-adwesch-2)\
**Replies:** 1\
**Last updated:** [August 30, 2024, 9:33pm UTC](https://community.deriv.com/t/bloqueo-cajero/87350 "2024-08-30T21:33:29Z")
Buenas tardes tengo un problema que van dias ya me verificaron identidad y domicilio pasaron los 3 dias y nada que me desbloquean el cajero. Les escribo y nada no me dan respuesta. Por favor ayuda
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## [Cómo descargar datos históricos de los índices sintéticos](https://community.deriv.com/t/como-descargar-datos-historicos-de-los-indices-sinteticos/87349)
**Author:** [@baguets-ainaleh-2](https://community.deriv.com/u/baguets-ainaleh-2)\
**Replies:** 1\
**Last updated:** [August 30, 2024, 9:29pm UTC](https://community.deriv.com/t/como-descargar-datos-historicos-de-los-indices-sinteticos/87349 "2024-08-30T21:29:53Z")
Hola amigos buenas es que quisiera saber quién tiene datos históricos de los índices sintéticos descargado especialmente del crash 300
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## [Go easy creating an account on deriv](https://community.deriv.com/t/go-easy-creating-an-account-on-deriv/87345)
**Author:** [@apprise-addends-2](https://community.deriv.com/u/apprise-addends-2)\
**Replies:** 1\
**Last updated:** [August 30, 2024, 8:43pm UTC](https://community.deriv.com/t/go-easy-creating-an-account-on-deriv/87345 "2024-08-30T20:43:17Z")
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## [Easiest way of creating deriv live account](https://community.deriv.com/t/easiest-way-of-creating-deriv-live-account/87344)
**Author:** [@apprise-addends-2](https://community.deriv.com/u/apprise-addends-2)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 5:58pm UTC](https://community.deriv.com/t/easiest-way-of-creating-deriv-live-account/87344 "2024-08-29T17:58:57Z")
Use the link below to create Deriv live trading account.
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## [Easiest way of creating Live Trading Account](https://community.deriv.com/t/easiest-way-of-creating-live-trading-account/87346)
**Author:** [@apprise-addends-2](https://community.deriv.com/u/apprise-addends-2)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 5:47pm UTC](https://community.deriv.com/t/easiest-way-of-creating-live-trading-account/87346 "2024-08-29T17:47:17Z")
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## [Hello, I made a deposit of 20.60 dollars and my money still hasn’t arrived\< I need a solution for my urgent problem.](https://community.deriv.com/t/hello-i-made-a-deposit-of-20-60-dollars-and-my-money-still-hasn-t-arrived-i-need-a-solution-for-my-urgent-problem/87330)
**Author:** [@amidins-affined-2](https://community.deriv.com/u/amidins-affined-2)\
**Replies:** 3\
**Last updated:** [August 27, 2024, 6:43pm UTC](https://community.deriv.com/t/hello-i-made-a-deposit-of-20-60-dollars-and-my-money-still-hasn-t-arrived-i-need-a-solution-for-my-urgent-problem/87330 "2024-08-27T18:43:59Z")
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## [Problem depositing through ZINGPAY](https://community.deriv.com/t/problem-depositing-through-zingpay/13120)
**Author:** [@caninus-acmatic-2](https://community.deriv.com/u/caninus-acmatic-2)\
**Replies:** 5\
**Last updated:** [August 27, 2024, 6:20pm UTC](https://community.deriv.com/t/problem-depositing-through-zingpay/13120 "2024-08-27T18:20:37Z")
Good day I have been trying to deposit funds using ZINGPAY but the method is not progressing to the second part where I should choose the BANK ACCOUNT NAME. Please see below screen shot to show where I get stuck. It’s n…
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## [How can I open a demo account](https://community.deriv.com/t/how-can-i-open-a-demo-account/87336)
**Author:** [@capcase-albetad-2](https://community.deriv.com/u/capcase-albetad-2)\
**Replies:** 1\
**Last updated:** [August 27, 2024, 5:25pm UTC](https://community.deriv.com/t/how-can-i-open-a-demo-account/87336 "2024-08-27T17:25:15Z")
How can I open a demo account
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## [My account was disabled](https://community.deriv.com/t/my-account-was-disabled/87337)
**Author:** [@artless-ajowans-2](https://community.deriv.com/u/artless-ajowans-2)\
**Replies:** 1\
**Last updated:** [August 27, 2024, 5:23pm UTC](https://community.deriv.com/t/my-account-was-disabled/87337 "2024-08-27T17:23:53Z")
Deriv this is on a sad note, I uploaded my National Id, my national voters card, my bank statement, on top of that i traveled 360km to my village local council (LC1) to get a letter proof of my address which I also submi…
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## [I Can't Place Trades](https://community.deriv.com/t/i-cant-place-trades/87329)
**Author:** [@battery-akhyana-2](https://community.deriv.com/u/battery-akhyana-2)\
**Replies:** 1\
**Last updated:** [August 24, 2024, 10:46pm UTC](https://community.deriv.com/t/i-cant-place-trades/87329 "2024-08-24T22:46:43Z")
This is what i get when i try to place trades
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## [Disabled trading](https://community.deriv.com/t/disabled-trading/87332)
**Author:** [@beducks-airpost-2](https://community.deriv.com/u/beducks-airpost-2)\
**Replies:** 1\
**Last updated:** [August 24, 2024, 10:11pm UTC](https://community.deriv.com/t/disabled-trading/87332 "2024-08-24T22:11:56Z")
I logged in successfully into my account byt now it’s says trading disabled. Account
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## [me bloquearon el cajero y la cuenta y no me dan solucion](https://community.deriv.com/t/me-bloquearon-el-cajero-y-la-cuenta-y-no-me-dan-solucion/70080)
**Author:** [@annuler-adossed-2](https://community.deriv.com/u/annuler-adossed-2)\
**Replies:** 8\
**Last updated:** [August 23, 2024, 7:57pm UTC](https://community.deriv.com/t/me-bloquearon-el-cajero-y-la-cuenta-y-no-me-dan-solucion/70080 "2024-08-23T19:57:54Z")
buen dia les cuento que llevo mas de una semana subiendo los documentos para desbloquear el cajero y verificar mi direccion y les he enviado los documentos como me dicen pero al parecer no los ve un asesor si no me respo…
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## [Vertification](https://community.deriv.com/t/vertification/87326)
**Author:** [@accrues-aggroup-2](https://community.deriv.com/u/accrues-aggroup-2)\
**Replies:** 1\
**Last updated:** [August 23, 2024, 7:43pm UTC](https://community.deriv.com/t/vertification/87326 "2024-08-23T19:43:40Z")
why did my account block me was always working well I uploaded a document to check today and open my account
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## [Retirada da minha conta sem autorização](https://community.deriv.com/t/retirada-da-minha-conta-sem-autorizacao/87314)
**Author:** [@adossed-adenoid-2](https://community.deriv.com/u/adossed-adenoid-2)\
**Replies:** 0\
**Last updated:** [August 20, 2024, 5:32pm UTC](https://community.deriv.com/t/retirada-da-minha-conta-sem-autorizacao/87314 "2024-08-20T17:32:55Z")
Tive uma retirada da minha conta de $25 dolares, como nome da transação “levantamentos”, alguém sabe do que se trata isso? Pois a Deriv não consegue rastrear nada, um serviço pessímo.
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## [Derive Scam](https://community.deriv.com/t/derive-scam/87299)
**Author:** [@battery-akhyana-2](https://community.deriv.com/u/battery-akhyana-2)\
**Replies:** 4\
**Last updated:** [August 20, 2024, 2:20pm UTC](https://community.deriv.com/t/derive-scam/87299 "2024-08-20T14:20:43Z")
Deriv, why do you always do this? Why do you steal from your clients. How does 3 + 1 equal 2 Dont tell me to measage you privately. Explain how this happens here for everybody to see
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