# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=16

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 17

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## [Disappearing of funds](https://community.deriv.com/t/disappearing-of-funds/87312)

<div class="topic-metadata">

**Author:** [@cassine-agynary-2](https://community.deriv.com/u/cassine-agynary-2)\
**Replies:** 1\
**Last updated:** [August 20, 2024, 1:20pm UTC](https://community.deriv.com/t/disappearing-of-funds/87312 "2024-08-20T13:20:45Z")

</div>

My funds just disappeared when i was transferring them from my mt5 bvi acc

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## [Cashier block resolve please](https://community.deriv.com/t/cashier-block-resolve-please/87300)

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**Author:** [@burglar-alalias-2](https://community.deriv.com/u/burglar-alalias-2)\
**Replies:** 1\
**Last updated:** [August 19, 2024, 9:55am UTC](https://community.deriv.com/t/cashier-block-resolve-please/87300 "2024-08-19T09:55:31Z")

</div>

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## [Address verification is taking too long.](https://community.deriv.com/t/address-verification-is-taking-too-long/87294)

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**Author:** [@carcels-alantic-2](https://community.deriv.com/u/carcels-alantic-2)\
**Replies:** 3\
**Last updated:** [August 19, 2024, 9:32am UTC](https://community.deriv.com/t/address-verification-is-taking-too-long/87294 "2024-08-19T09:32:34Z")

</div>

I have uploaded my documents and still showing that they are been reviewed I can’t deposit funds into my account, due to pending verification, please look into it and speed the process

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## [My bot stops trading for no reason](https://community.deriv.com/t/my-bot-stops-trading-for-no-reason/87012)

<div class="topic-metadata">

**Author:** [@anergia-aguador-2](https://community.deriv.com/u/anergia-aguador-2)\
**Replies:** 3\
**Last updated:** [June 21, 2024, 7:01pm UTC](https://community.deriv.com/t/my-bot-stops-trading-for-no-reason/87012 "2024-06-21T19:01:07Z")

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Hi, i have a bot that has a strategy that only works on multiple trades and every time, every single time it passes 150 trades more or less, it just stops out of nowhere. The ‘Journal’ doesnt return any error, and in fac…

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## [Necesito activar mi cuenta cerrada](https://community.deriv.com/t/necesito-activar-mi-cuenta-cerrada/87291)

<div class="topic-metadata">

**Author:** [@budling-aegagri-2](https://community.deriv.com/u/budling-aegagri-2)\
**Replies:** 1\
**Last updated:** [August 13, 2024, 9:52am UTC](https://community.deriv.com/t/necesito-activar-mi-cuenta-cerrada/87291 "2024-08-13T09:52:28Z")

</div>

Necesito activar mi cuenta cerrada, la deje de usar por bastante tiempo y quiero reactivarla

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## [I was scammed my 6.5\] the order id 7444103. The buyer sends me fake messages and i release thinking its true](https://community.deriv.com/t/i-was-scammed-my-6-5-the-order-id-7444103-the-buyer-sends-me-fake-messages-and-i-release-thinking-its-true/87286)

<div class="topic-metadata">

**Author:** [@belched-airport-2](https://community.deriv.com/u/belched-airport-2)\
**Replies:** 0\
**Last updated:** [August 10, 2024, 10:48am UTC](https://community.deriv.com/t/i-was-scammed-my-6-5-the-order-id-7444103-the-buyer-sends-me-fake-messages-and-i-release-thinking-its-true/87286 "2024-08-10T10:48:59Z")

</div>

I was scammed my 6.5\] the order id 7444103

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## [Deriv Spread](https://community.deriv.com/t/deriv-spread/87022)

<div class="topic-metadata">

**Author:** [@battery-akhyana-2](https://community.deriv.com/u/battery-akhyana-2)\
**Replies:** 6\
**Last updated:** [August 10, 2024, 7:48am UTC](https://community.deriv.com/t/deriv-spread/87022 "2024-08-10T07:48:27Z")

</div>

Why exactly would deriv have a spread of 7 USD. THIS IS JUST CRAZY.

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## [Mi Cajero bloqueado](https://community.deriv.com/t/mi-cajero-bloqueado/47974)

<div class="topic-metadata">

**Author:** [@arshins-aerobes-2](https://community.deriv.com/u/arshins-aerobes-2)\
**Replies:** 2\
**Last updated:** [August 9, 2024, 2:11pm UTC](https://community.deriv.com/t/mi-cajero-bloqueado/47974 "2024-08-09T14:11:23Z")

</div>

Hola,necesito ayuda respecto a cómo poder desbloquear mi cajero. Quedo atenta a sus comentarios.

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## [N° de compte](https://community.deriv.com/t/n-de-compte/87277)

<div class="topic-metadata">

**Author:** [@caddice-aerosat-2](https://community.deriv.com/u/caddice-aerosat-2)\
**Replies:** 0\
**Last updated:** [August 9, 2024, 1:34am UTC](https://community.deriv.com/t/n-de-compte/87277 "2024-08-09T01:34:35Z")

</div>

Bonjour, j’aimerais connecter mon compte deriv a mt5. Mais je ne trouve pas mes coordonnées de compte ( n° de compte et broker)

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## [Watchlist - Google Finance](https://community.deriv.com/t/watchlist-google-finance/87276)

<div class="topic-metadata">

**Author:** [@ataxias-adenium-2](https://community.deriv.com/u/ataxias-adenium-2)\
**Replies:** 0\
**Last updated:** [August 8, 2024, 11:27pm UTC](https://community.deriv.com/t/watchlist-google-finance/87276 "2024-08-08T23:27:28Z")

</div>

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## [Unfairness and injustice by Deriv verification team](https://community.deriv.com/t/unfairness-and-injustice-by-deriv-verification-team/87266)

<div class="topic-metadata">

**Author:** [@bensell-abomasi-2](https://community.deriv.com/u/bensell-abomasi-2)\
**Replies:** 0\
**Last updated:** [August 8, 2024, 5:50pm UTC](https://community.deriv.com/t/unfairness-and-injustice-by-deriv-verification-team/87266 "2024-08-08T17:50:34Z")

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I am facing an issue with the team not giving me an ear. I have tried everything but now I am at a point of almost giving up and this disheartens me as someone who had been loyal to Deriv and had made strides in my partn…

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## [Preciso de ajuda com pagamento](https://community.deriv.com/t/preciso-de-ajuda-com-pagamento/87263)

<div class="topic-metadata">

**Author:** [@agitpop-airplay-2](https://community.deriv.com/u/agitpop-airplay-2)\
**Replies:** 2\
**Last updated:** [August 8, 2024, 3:11pm UTC](https://community.deriv.com/t/preciso-de-ajuda-com-pagamento/87263 "2024-08-08T15:11:17Z")

</div>

Preciso ajuda pra receber pagamento

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## [Dp2p gimmick](https://community.deriv.com/t/dp2p-gimmick/13916)

<div class="topic-metadata">

**Author:** [@ageings-aboulia-2](https://community.deriv.com/u/ageings-aboulia-2)\
**Replies:** 6\
**Last updated:** [August 8, 2024, 11:16am UTC](https://community.deriv.com/t/dp2p-gimmick/13916 "2024-08-08T11:16:25Z")

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Hello there, It is unfortunate that Deriv has ignored our cry on disputes on dp2p. Going forward if nothing is done dp2p is going to be the worst of all apps and platforms ever created where innocent traders loss money …

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## [My account and address verification](https://community.deriv.com/t/my-account-and-address-verification/87249)

<div class="topic-metadata">

**Author:** [@bilians-acritan-2](https://community.deriv.com/u/bilians-acritan-2)\
**Replies:** 1\
**Last updated:** [August 8, 2024, 11:11am UTC](https://community.deriv.com/t/my-account-and-address-verification/87249 "2024-08-08T11:11:25Z")

</div>

My address verification and account…

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## [Tengo inconvenientes con la cuenta no puedo operar hace mas de 2 semanas](https://community.deriv.com/t/tengo-inconvenientes-con-la-cuenta-no-puedo-operar-hace-mas-de-2-semanas/87241)

<div class="topic-metadata">

**Author:** [@chequin-alameda-2](https://community.deriv.com/u/chequin-alameda-2)\
**Replies:** 0\
**Last updated:** [August 5, 2024, 2:35pm UTC](https://community.deriv.com/t/tengo-inconvenientes-con-la-cuenta-no-puedo-operar-hace-mas-de-2-semanas/87241 "2024-08-05T14:35:34Z")

</div>

Tengo inconvenientes con cunenta en mt5. Hace 2 semanas no puedo operar .

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## [Withdrawl issue](https://community.deriv.com/t/withdrawl-issue/87235)

<div class="topic-metadata">

**Author:** [@cirrhus-adamant-2](https://community.deriv.com/u/cirrhus-adamant-2)\
**Replies:** 0\
**Last updated:** [August 3, 2024, 2:47am UTC](https://community.deriv.com/t/withdrawl-issue/87235 "2024-08-03T02:47:26Z")

</div>

Hi ive made deposite to dreiv acount that i cant reach the messages on gmail i cant withdrawl please sloutions to my problem how can i withdraw icant confirm the sent link

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## [Can’t deposit into my account](https://community.deriv.com/t/can-t-deposit-into-my-account/6652)

<div class="topic-metadata">

**Author:** [@blaster-abthane-2](https://community.deriv.com/u/blaster-abthane-2)\
**Replies:** 6\
**Last updated:** [August 1, 2024, 3:33pm UTC](https://community.deriv.com/t/can-t-deposit-into-my-account/6652 "2024-08-01T15:33:07Z")

</div>

Why do I always get this reply when making a deposit? Someone please help…

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## [Post has been hidden!](https://community.deriv.com/t/post-has-been-hidden/87217)

<div class="topic-metadata">

**Author:** [@alanyls-amidoxy-1](https://community.deriv.com/u/alanyls-amidoxy-1)\
**Replies:** 2\
**Last updated:** [July 31, 2024, 5:55am UTC](https://community.deriv.com/t/post-has-been-hidden/87217 "2024-07-31T05:55:16Z")

</div>

Hello there, Recently I have posted a thread on this forum and suddenly its showing a message "Hello, Our automated spam filter, Akismet, has temporarily hidden your post in Help with Deposit Issue for review. A staf…

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## [\>\<svg onload=alert(1)\>](https://community.deriv.com/t/svg-onload-alert-1/87201)

<div class="topic-metadata">

**Author:** [@airtime-alarmed-2](https://community.deriv.com/u/airtime-alarmed-2)\
**Replies:** 3\
**Last updated:** [July 27, 2024, 4:01pm UTC](https://community.deriv.com/t/svg-onload-alert-1/87201 "2024-07-27T16:01:28Z")

</div>

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## [Range Break 200 crash](https://community.deriv.com/t/range-break-200-crash/40202)

<div class="topic-metadata">

**Author:** [@affeare-abulias-2](https://community.deriv.com/u/affeare-abulias-2)\
**Replies:** 2\
**Last updated:** [July 26, 2024, 11:34pm UTC](https://community.deriv.com/t/range-break-200-crash/40202 "2024-07-26T23:34:40Z")

</div>

Hello Deriv Traders! I’ve just wake up in my account blew because of Range Break 200 crash at Thursday despite the less risk i was trading with according to my capital. My question is the broker could help me out for a…

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## [what's the minimum stoploss per trade](https://community.deriv.com/t/whats-the-minimum-stoploss-per-trade/87199)

<div class="topic-metadata">

**Author:** [@cheeney-adrenal-2](https://community.deriv.com/u/cheeney-adrenal-2)\
**Replies:** 0\
**Last updated:** [July 26, 2024, 9:19am UTC](https://community.deriv.com/t/whats-the-minimum-stoploss-per-trade/87199 "2024-07-26T09:19:49Z")

</div>

I tried longing a boom 300 market by using a buy stop order, my entry was at 2253.513 and my stop loss was at 2252 but my order was rejected (even though it was accepted to be placed) please what could be the issue ??

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## [Can I download trade table report in CSV?](https://community.deriv.com/t/can-i-download-trade-table-report-in-csv/86641)

<div class="topic-metadata">

**Author:** [@badland-alyssum-1](https://community.deriv.com/u/badland-alyssum-1)\
**Replies:** 2\
**Last updated:** [April 16, 2024, 11:26am UTC](https://community.deriv.com/t/can-i-download-trade-table-report-in-csv/86641 "2024-04-16T11:26:45Z")

</div>

I would like to download my trade table report in CSV. Is it possible? How to do it?

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## [Api Deriv get Volume for commodities, indices, forex](https://community.deriv.com/t/api-deriv-get-volume-for-commodities-indices-forex/87179)

<div class="topic-metadata">

**Author:** [@banians-aborter-2](https://community.deriv.com/u/banians-aborter-2)\
**Replies:** 0\
**Last updated:** [July 24, 2024, 6:49pm UTC](https://community.deriv.com/t/api-deriv-get-volume-for-commodities-indices-forex/87179 "2024-07-24T18:49:48Z")

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I currently use the Deriv API to develop strategies, and recently I came across a strategy that requires volume and unfortunately the Deriv API does not offer this information. I would like to know if Deriv has any plan…

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## [Hola ay alguien que pueda comoni carse conmigo](https://community.deriv.com/t/hola-ay-alguien-que-pueda-comoni-carse-conmigo/87048)

<div class="topic-metadata">

**Author:** [@beclose-akhyana-2](https://community.deriv.com/u/beclose-akhyana-2)\
**Replies:** 2\
**Last updated:** [July 23, 2024, 7:44pm UTC](https://community.deriv.com/t/hola-ay-alguien-que-pueda-comoni-carse-conmigo/87048 "2024-07-23T19:44:18Z")

</div>

Hola buenas tardes ay alguien que pueda ayudarme con la cuenta

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## [Hola soy Yo denuevo](https://community.deriv.com/t/hola-soy-yo-denuevo/87166)

<div class="topic-metadata">

**Author:** [@chochos-amidide-1](https://community.deriv.com/u/chochos-amidide-1)\
**Replies:** 0\
**Last updated:** [July 23, 2024, 4:46am UTC](https://community.deriv.com/t/hola-soy-yo-denuevo/87166 "2024-07-23T04:46:02Z")

</div>

Hola soy yo de nuevo jejejejijijij

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## [Que está pasando con ustedes?](https://community.deriv.com/t/que-esta-pasando-con-ustedes/87150)

<div class="topic-metadata">

**Author:** [@apathic-airside-2](https://community.deriv.com/u/apathic-airside-2)\
**Replies:** 1\
**Last updated:** [July 22, 2024, 10:22am UTC](https://community.deriv.com/t/que-esta-pasando-con-ustedes/87150 "2024-07-22T10:22:39Z")

</div>

Me tienen muy decepcionado siento vergüenza ajena por ustedes como es posible que volatility 75 siga cayendo y no hace más que caer cuando inicie en este mundo rondaba los 230,000 ahora solo quedan cenizas 117,000 llegó …

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## [Dispute the agent](https://community.deriv.com/t/dispute-the-agent/87151)

<div class="topic-metadata">

**Author:** [@buggies-abscise-2](https://community.deriv.com/u/buggies-abscise-2)\
**Replies:** 1\
**Last updated:** [July 22, 2024, 9:45am UTC](https://community.deriv.com/t/dispute-the-agent/87151 "2024-07-22T09:45:59Z")

</div>

Agent has told me to confirm as written in his instructions. I did so but i haven’t been received from agent. The agent keeps saying i should give them password and email. I have lost $20.00.I hope you are able to help m…

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## [Changing personal details✌🏻](https://community.deriv.com/t/changing-personal-details/49792)

<div class="topic-metadata">

**Author:** [@barlows-adversa-2](https://community.deriv.com/u/barlows-adversa-2)\
**Replies:** 5\
**Last updated:** [March 16, 2023, 2:31pm UTC](https://community.deriv.com/t/changing-personal-details/49792 "2023-03-16T14:31:08Z")

</div>

I want to change my personal details… But failed

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## [adding custom indicators to trading view](https://community.deriv.com/t/adding-custom-indicators-to-trading-view/56091)

<div class="topic-metadata">

**Author:** [@aplysia-abroads-2](https://community.deriv.com/u/aplysia-abroads-2)\
**Replies:** 1\
**Last updated:** [July 21, 2024, 9:49am UTC](https://community.deriv.com/t/adding-custom-indicators-to-trading-view/56091 "2024-07-21T09:49:39Z")

</div>

Does anyone know how to add custom indicators like lux algo on tradingview.deriv.com?

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## [me bloquearon la cuenta y el cajero y no me dan solucion](https://community.deriv.com/t/me-bloquearon-la-cuenta-y-el-cajero-y-no-me-dan-solucion/87146)

<div class="topic-metadata">

**Author:** [@bemused-alphyls-1](https://community.deriv.com/u/bemused-alphyls-1)\
**Replies:** 0\
**Last updated:** [July 20, 2024, 2:05am UTC](https://community.deriv.com/t/me-bloquearon-la-cuenta-y-el-cajero-y-no-me-dan-solucion/87146 "2024-07-20T02:05:41Z")

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primeramente al usar mi tarjeta de debito para agregrar fondos no agregaron los fondos y me terminaron bloqueando el cajero, despues de mandar todos los comprobantes que se me solicito me bloquearon la cuenta y ahora no …

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