# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=17

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 18

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## [Не могу перевести деньги с общего счёта на мт5](https://community.deriv.com/t/topic/87132)

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**Author:** [@arecain-ainsell-2](https://community.deriv.com/u/arecain-ainsell-2)\
**Replies:** 0\
**Last updated:** [July 19, 2024, 6:17am UTC](https://community.deriv.com/t/topic/87132 "2024-07-19T06:17:40Z")

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Не могу перевести деньги с общего счёта на мт5

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## [Im having a problem placing trades cause my account keeps saying this? Can somebody tell me how to fix this?](https://community.deriv.com/t/im-having-a-problem-placing-trades-cause-my-account-keeps-saying-this-can-somebody-tell-me-how-to-fix-this/87125)

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**Author:** [@busiest-aediles-2](https://community.deriv.com/u/busiest-aediles-2)\
**Replies:** 1\
**Last updated:** [July 18, 2024, 8:27pm UTC](https://community.deriv.com/t/im-having-a-problem-placing-trades-cause-my-account-keeps-saying-this-can-somebody-tell-me-how-to-fix-this/87125 "2024-07-18T20:27:43Z")

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## [UNPAID FUNDS BY DERIV](https://community.deriv.com/t/unpaid-funds-by-deriv/87084)

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**Author:** [@ageisms-abortus-2](https://community.deriv.com/u/ageisms-abortus-2)\
**Replies:** 4\
**Last updated:** [July 18, 2024, 7:59pm UTC](https://community.deriv.com/t/unpaid-funds-by-deriv/87084 "2024-07-18T19:59:07Z")

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hope you are proud of what I’m going through and how much I am suffering because of you all from Deriv. When I decide to come to any of Deriv’s offices(from Rwandan,etc… till the caymans) and set it up on fire :fire: or…

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## [Disparity In Calculation Of Profit Sum](https://community.deriv.com/t/disparity-in-calculation-of-profit-sum/87116)

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**Author:** [@battery-akhyana-2](https://community.deriv.com/u/battery-akhyana-2)\
**Replies:** 1\
**Last updated:** [July 18, 2024, 10:46am UTC](https://community.deriv.com/t/disparity-in-calculation-of-profit-sum/87116 "2024-07-18T10:46:30Z")

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Team Deriv The level of manipulation i see on your platform sometimes is alarming. This is outright fraud. See the attached screenshots. The individual trade profit does not add up to the profit sum. Sometimes, on you…

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## [Bot deriv travando](https://community.deriv.com/t/bot-deriv-travando/87109)

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**Author:** [@bleated-aconite-2](https://community.deriv.com/u/bleated-aconite-2)\
**Replies:** 1\
**Last updated:** [July 16, 2024, 11:22pm UTC](https://community.deriv.com/t/bot-deriv-travando/87109 "2024-07-16T23:22:47Z")

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Tdos bots que carrego na deriv bot da 3 entradas no max e trava! Mais alguem assim? Ja fiz de tdo e nao resolveu!!

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## [Saque](https://community.deriv.com/t/saque/87089)

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**Author:** [@civvies-akroter-2](https://community.deriv.com/u/civvies-akroter-2)\
**Replies:** 4\
**Last updated:** [July 16, 2024, 5:52pm UTC](https://community.deriv.com/t/saque/87089 "2024-07-16T17:52:44Z")

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Fiz um saque de apenas 10 dollar e a deriv diz que me pagou porém a mais de 14 dias não entra na minha conta

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## [July 16, 2024: Issue with Transfer from MT5 Account Not Reflecting in USD/Real Account](https://community.deriv.com/t/july-16-2024-issue-with-transfer-from-mt5-account-not-reflecting-in-usd-real-account/87098)

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**Author:** [@abricot-airshow-2](https://community.deriv.com/u/abricot-airshow-2)\
**Replies:** 2\
**Last updated:** [July 16, 2024, 1:45pm UTC](https://community.deriv.com/t/july-16-2024-issue-with-transfer-from-mt5-account-not-reflecting-in-usd-real-account/87098 "2024-07-16T13:45:34Z")

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Hi everyone, I’m reaching out to see if anyone else has experienced a similar issue. Recently, I transferred $350 from my MT5 account, but the amount has not reflected in my USD/Real account. The $350 was deducted from …

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## [Active my account](https://community.deriv.com/t/active-my-account/87100)

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**Author:** [@bowpots-alantol-2](https://community.deriv.com/u/bowpots-alantol-2)\
**Replies:** 2\
**Last updated:** [July 16, 2024, 7:40am UTC](https://community.deriv.com/t/active-my-account/87100 "2024-07-16T07:40:36Z")

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I sent my documents and selfi

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## [Fund transfer issue mt5](https://community.deriv.com/t/fund-transfer-issue-mt5/87095)

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**Author:** [@asinico-aidless-2](https://community.deriv.com/u/asinico-aidless-2)\
**Replies:** 6\
**Last updated:** [July 15, 2024, 10:15pm UTC](https://community.deriv.com/t/fund-transfer-issue-mt5/87095 "2024-07-15T22:15:55Z")

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I transfer 17.63 dollar from mt5 to deriv acc I got error no response from cashier Money detected from mt5 not reflected in deriv Then i make again transfer is successful not where my other 17.63 Deriv open tickets b…

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## [Hice mi deposito inicial en Crypto pero para retirar solo me permite por AirTM, ¡AYUDA!](https://community.deriv.com/t/hice-mi-deposito-inicial-en-crypto-pero-para-retirar-solo-me-permite-por-airtm-ayuda/87094)

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**Author:** [@cappier-adawlut-2](https://community.deriv.com/u/cappier-adawlut-2)\
**Replies:** 1\
**Last updated:** [July 15, 2024, 6:58pm UTC](https://community.deriv.com/t/hice-mi-deposito-inicial-en-crypto-pero-para-retirar-solo-me-permite-por-airtm-ayuda/87094 "2024-07-15T18:58:10Z")

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Hice mi deposito inicial en Crypto pero para retirar solo me permite por AirTM, ¡AYUDA!

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## [No puedo abrie cuenta real. Cuando lo intento me dice que ya tengo una](https://community.deriv.com/t/no-puedo-abrie-cuenta-real-cuando-lo-intento-me-dice-que-ya-tengo-una/87083)

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**Author:** [@cheteau-amiable-1](https://community.deriv.com/u/cheteau-amiable-1)\
**Replies:** 1\
**Last updated:** [July 13, 2024, 10:57pm UTC](https://community.deriv.com/t/no-puedo-abrie-cuenta-real-cuando-lo-intento-me-dice-que-ya-tengo-una/87083 "2024-07-13T22:57:39Z")

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No puedo abrie cuenta real. Cuando lo intento me dice que ya tengo una cuenta con esos datos

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## [Why am I immidietly -70 when I place order?!](https://community.deriv.com/t/why-am-i-immidietly-70-when-i-place-order/87081)

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**Author:** [@bodgies-airbase-2](https://community.deriv.com/u/bodgies-airbase-2)\
**Replies:** 2\
**Last updated:** [July 11, 2024, 5:25pm UTC](https://community.deriv.com/t/why-am-i-immidietly-70-when-i-place-order/87081 "2024-07-11T17:25:04Z")

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Why am I immidietly -70 when I place order on BTCETH?! Platform is lagging fix that

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## [Passkeys for login](https://community.deriv.com/t/passkeys-for-login/86853)

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**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Replies:** 0\
**Last updated:** [May 16, 2024, 11:51am UTC](https://community.deriv.com/t/passkeys-for-login/86853 "2024-05-16T11:51:45Z")

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Dear community members, Did you know that you can now log in using a passkey? Tired of remembering complex passwords and worrying about security breaches? Passkeys are here to make your life easier and safer. Just like…

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## [using drag and drop blocks on ctrader](https://community.deriv.com/t/using-drag-and-drop-blocks-on-ctrader/87072)

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**Author:** [@buxeous-ajivika-2](https://community.deriv.com/u/buxeous-ajivika-2)\
**Replies:** 1\
**Last updated:** [July 9, 2024, 11:05pm UTC](https://community.deriv.com/t/using-drag-and-drop-blocks-on-ctrader/87072 "2024-07-09T23:05:52Z")

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Hello everyone I want to automate my trading strategy on ctrader using drag and drop blocks because I don’t have enough programming knowledge. Tell me how can I find the drag and drop interfaces with my deriv account on…

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## [Deposit is locked](https://community.deriv.com/t/deposit-is-locked/87074)

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**Author:** [@billons-aladdin-2](https://community.deriv.com/u/billons-aladdin-2)\
**Replies:** 1\
**Last updated:** [July 9, 2024, 10:44am UTC](https://community.deriv.com/t/deposit-is-locked/87074 "2024-07-09T10:44:43Z")

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Deposit is locked and I can’ fund my account and I have submitted all documenta.

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## [Dp2p dispite](https://community.deriv.com/t/dp2p-dispite/87064)

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**Author:** [@ambrain-agarose-2](https://community.deriv.com/u/ambrain-agarose-2)\
**Replies:** 1\
**Last updated:** [July 9, 2024, 10:04am UTC](https://community.deriv.com/t/dp2p-dispite/87064 "2024-07-09T10:04:33Z")

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Good day someone wants to scam me on Dp2p by confirming a fake proof of payment yet they have made any payment for the order please assist

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## [My acc is block because Derive had a technical broplem and I couldn't close my trades n they also couldn't. So my trades run up to negetive 189.20 dollers now they block my acc saying I must pay that money b4 they open is it fair thought guys.](https://community.deriv.com/t/my-acc-is-block-because-derive-had-a-technical-broplem-and-i-couldnt-close-my-trades-n-they-also-couldnt-so-my-trades-run-up-to-negetive-189-20-dollers-now-they-block-my-acc-saying-i-must-pay-that-money-b4-they-open-is-it-fair-thought-guys/87061)

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**Author:** [@boundly-acholic-2](https://community.deriv.com/u/boundly-acholic-2)\
**Replies:** 1\
**Last updated:** [July 9, 2024, 9:28am UTC](https://community.deriv.com/t/my-acc-is-block-because-derive-had-a-technical-broplem-and-i-couldnt-close-my-trades-n-they-also-couldnt-so-my-trades-run-up-to-negetive-189-20-dollers-now-they-block-my-acc-saying-i-must-pay-that-money-b4-they-open-is-it-fair-thought-guys/87061 "2024-07-09T09:28:18Z")

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My acc is block because Derive had a technical broplem and I couldn’t close my trades n they also couldn’t. So my trades run up to negetive 189.20 dollers now they block my acc saying I must pay that money b4 they open i…

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## [Why my ozow is saying limit](https://community.deriv.com/t/why-my-ozow-is-saying-limit/87066)

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**Author:** [@amalgam-adamant-2](https://community.deriv.com/u/amalgam-adamant-2)\
**Replies:** 1\
**Last updated:** [July 8, 2024, 9:50pm UTC](https://community.deriv.com/t/why-my-ozow-is-saying-limit/87066 "2024-07-08T21:50:37Z")

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my ozow is saying limit

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## [I need answer](https://community.deriv.com/t/i-need-answer/87067)

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**Author:** [@cetacea-airning-2](https://community.deriv.com/u/cetacea-airning-2)\
**Replies:** 1\
**Last updated:** [July 8, 2024, 9:39pm UTC](https://community.deriv.com/t/i-need-answer/87067 "2024-07-08T21:39:33Z")

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Natlucky19@gmail.com please were can I locate leverage I need to make some changes

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## [Tradingview slow load when switching timeframes](https://community.deriv.com/t/tradingview-slow-load-when-switching-timeframes/87063)

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**Author:** [@billers-ameboid-1](https://community.deriv.com/u/billers-ameboid-1)\
**Replies:** 0\
**Last updated:** [July 6, 2024, 4:37pm UTC](https://community.deriv.com/t/tradingview-slow-load-when-switching-timeframes/87063 "2024-07-06T16:37:08Z")

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Hello. When using the TradingView platform on Deriv, there’s a slow load when you switch between timeframes, like going from 4 hours to 30 minutes; it takes like 5-6 seconds for the timeframe to load. I have used a lot…

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## [Account was blocked](https://community.deriv.com/t/account-was-blocked/87042)

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**Author:** [@buntier-abdaria-2](https://community.deriv.com/u/buntier-abdaria-2)\
**Replies:** 5\
**Last updated:** [July 4, 2024, 9:33am UTC](https://community.deriv.com/t/account-was-blocked/87042 "2024-07-04T09:33:38Z")

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Please go through the screenshot. I clearly mentioned my problem with funds and Deriv X account This is the problem iam facing from 28-06-2024 Still not resolved Is there anything not clear in my screenshot? Please let m…

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## [Changing your fiat currency](https://community.deriv.com/t/changing-your-fiat-currency/64674)

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**Author:** [@bebrine-alliant-1](https://community.deriv.com/u/bebrine-alliant-1)\
**Replies:** 2\
**Last updated:** [July 4, 2024, 7:52am UTC](https://community.deriv.com/t/changing-your-fiat-currency/64674 "2024-07-04T07:52:46Z")

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Im having issues with changing my fiat currency. I opened a Deriv account in AUD, but want to change to USD. Aleady linked MT5 and paid money into account. I then cashed out the money, never traded, now changing the cur…

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## [Trading is disabled](https://community.deriv.com/t/trading-is-disabled/87030)

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**Author:** [@buntier-abdaria-2](https://community.deriv.com/u/buntier-abdaria-2)\
**Replies:** 2\
**Last updated:** [July 3, 2024, 3:48am UTC](https://community.deriv.com/t/trading-is-disabled/87030 "2024-07-03T03:48:58Z")

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My trading account was disabled. but I have open positions and can’t do anything Iam just simply watching Even I tried to close the position but system was not allowed to do it. But deriv x platform was debiting mon…

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## [DERIV X IS NOT WORKING](https://community.deriv.com/t/deriv-x-is-not-working/87051)

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**Author:** [@buntier-abdaria-2](https://community.deriv.com/u/buntier-abdaria-2)\
**Replies:** 2\
**Last updated:** [July 3, 2024, 3:38am UTC](https://community.deriv.com/t/deriv-x-is-not-working/87051 "2024-07-03T03:38:14Z")

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WHY DERIV X IS NOT WORKING FROM 28-06-2024 IAM UNABLE TO CLOSE MY POSITIONS BUT DAILY OVER NIGHT FEES WAS PERFECTLY CHARGED EVEN THOUGH DERIV X IS NOT WORKING. TILL DATE 251.85 $ WAS DEDUCTED

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## [Aliyu](https://community.deriv.com/t/aliyu/87050)

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**Author:** [@bavette-airsome-2](https://community.deriv.com/u/bavette-airsome-2)\
**Replies:** 1\
**Last updated:** [July 2, 2024, 11:16am UTC](https://community.deriv.com/t/aliyu/87050 "2024-07-02T11:16:15Z")

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I went to withdraw

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## [Locked account. DerivX](https://community.deriv.com/t/locked-account-derivx/87052)

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**Author:** [@ageisms-abortus-2](https://community.deriv.com/u/ageisms-abortus-2)\
**Replies:** 0\
**Last updated:** [July 2, 2024, 10:54am UTC](https://community.deriv.com/t/locked-account-derivx/87052 "2024-07-02T10:54:01Z")

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Deriv caused me shelter and cold nights in the streets because I couldn’t pay my rent and now you trying to scam me out of what mine No one will scam me my money. That won’t happen. Trust me, I swear with my whole life. …

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## [Como cambiar mi dirección de domicilio](https://community.deriv.com/t/como-cambiar-mi-direccion-de-domicilio/49096)

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**Author:** [@amisses-afernan-2](https://community.deriv.com/u/amisses-afernan-2)\
**Replies:** 3\
**Last updated:** [July 1, 2024, 10:23am UTC](https://community.deriv.com/t/como-cambiar-mi-direccion-de-domicilio/49096 "2024-07-01T10:23:46Z")

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Cómo puedo cambiar mi dirección de domicilio para poder llenar mi verificación financiera

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## [Account issue on Deriv.com](https://community.deriv.com/t/account-issue-on-deriv-com/24771)

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**Author:** [@amphora-acadian-2](https://community.deriv.com/u/amphora-acadian-2)\
**Replies:** 11\
**Last updated:** [June 28, 2024, 7:08am UTC](https://community.deriv.com/t/account-issue-on-deriv-com/24771 "2024-06-28T07:08:20Z")

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it all started with me not being able to withdraw large amounts my withdrawals got limited. I thought it was derive being deriv and causing their normal stress. I went through a loss of someone dear so wasn’t trading for…

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## [Can I send USD Qatar country](https://community.deriv.com/t/can-i-send-usd-qatar-country/87021)

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**Author:** [@burring-adjured-2](https://community.deriv.com/u/burring-adjured-2)\
**Replies:** 1\
**Last updated:** [June 26, 2024, 2:49pm UTC](https://community.deriv.com/t/can-i-send-usd-qatar-country/87021 "2024-06-26T14:49:57Z")

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Can I send USD in Qatar country

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## [Cashier Locked After Deposit](https://community.deriv.com/t/cashier-locked-after-deposit/38938)

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**Author:** [@carract-abaxial-2](https://community.deriv.com/u/carract-abaxial-2)\
**Replies:** 3\
**Last updated:** [June 25, 2024, 2:28am UTC](https://community.deriv.com/t/cashier-locked-after-deposit/38938 "2024-06-25T02:28:06Z")

</div>

Im a Payment Agent, I and my wife Cashiers are locked after using my advcash to deposited into my wifes account. Please help to unlock, I have been waiting for 3 days now, no solution. Thanks

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