# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=18

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 19

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## [Not finding volatility 10,100, 75, 50, 25 we deriv Ctrader](https://community.deriv.com/t/not-finding-volatility-10-100-75-50-25-we-deriv-ctrader/87013)

<div class="topic-metadata">

**Author:** [@buxeous-ajivika-2](https://community.deriv.com/u/buxeous-ajivika-2)\
**Replies:** 1\
**Last updated:** [June 24, 2024, 10:21am UTC](https://community.deriv.com/t/not-finding-volatility-10-100-75-50-25-we-deriv-ctrader/87013 "2024-06-24T10:21:37Z")

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Hello everyone I cannot find the index volatility 75,50,100,10,25 on the deriv platform for Ctrader. please help me, thank you

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## [Volitality 200 1 s](https://community.deriv.com/t/volitality-200-1-s/87017)

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**Author:** [@attaste-acronyc-2](https://community.deriv.com/u/attaste-acronyc-2)\
**Replies:** 1\
**Last updated:** [June 24, 2024, 9:51am UTC](https://community.deriv.com/t/volitality-200-1-s/87017 "2024-06-24T09:51:37Z")

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What is the minimum lot size for vix 200 1s. It gave me problems

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## [ESTAFA DERIV](https://community.deriv.com/t/estafa-deriv/87010)

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**Author:** [@aperies-akratic-2](https://community.deriv.com/u/aperies-akratic-2)\
**Replies:** 4\
**Last updated:** [June 21, 2024, 5:54pm UTC](https://community.deriv.com/t/estafa-deriv/87010 "2024-06-21T17:54:58Z")

</div>

Hola! El pasado sábado 15 de junio del presente año, decidí fondear mi cuenta de Deriv, fondee con $1001 USD, yo escaneé el código QR directamente de mi cajero de DERIV para fondear con USDT. Pasaron unos cuántos minuto…

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## [How To Get The "ZERO" spread account in DMT5?](https://community.deriv.com/t/how-to-get-the-zero-spread-account-in-dmt5/87004)

<div class="topic-metadata">

**Author:** [@carpent-agamont-2](https://community.deriv.com/u/carpent-agamont-2)\
**Replies:** 1\
**Last updated:** [June 17, 2024, 10:21pm UTC](https://community.deriv.com/t/how-to-get-the-zero-spread-account-in-dmt5/87004 "2024-06-17T22:21:19Z")

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Dear support team, Can you please clarify on how to get access to the new update of your DMT5 regarding that “ZERO” spread account feature? I’ve tried to contact your support team twice, but sadly, it seems both guys…

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## [Request for Accumulators](https://community.deriv.com/t/request-for-accumulators/87000)

<div class="topic-metadata">

**Author:** [@bennies-achigan-2](https://community.deriv.com/u/bennies-achigan-2)\
**Replies:** 1\
**Last updated:** [June 16, 2024, 8:53am UTC](https://community.deriv.com/t/request-for-accumulators/87000 "2024-06-16T08:53:00Z")

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Hi I am trying to send an Accumulators contract, in the official deriv web trader app we can see “Take profit”, but in the json request I can’t find the right way to send a take profit amount. My current request is: Bu…

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## [This person stole my money](https://community.deriv.com/t/this-person-stole-my-money/86999)

<div class="topic-metadata">

**Author:** [@burlace-aeraria-2](https://community.deriv.com/u/burlace-aeraria-2)\
**Replies:** 3\
**Last updated:** [June 14, 2024, 9:19pm UTC](https://community.deriv.com/t/this-person-stole-my-money/86999 "2024-06-14T21:19:37Z")

</div>

Seller’s real name Patrick Dzamara PTK-Trading-Hub

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## [contract with Deriv signed by both sides?](https://community.deriv.com/t/contract-with-deriv-signed-by-both-sides/86996)

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**Author:** [@bodgies-airbase-2](https://community.deriv.com/u/bodgies-airbase-2)\
**Replies:** 1\
**Last updated:** [June 14, 2024, 9:30am UTC](https://community.deriv.com/t/contract-with-deriv-signed-by-both-sides/86996 "2024-06-14T09:30:36Z")

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Where can i get contract with Deriv signed by both sides?

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## [Dromant account](https://community.deriv.com/t/dromant-account/86995)

<div class="topic-metadata">

**Author:** [@bigoted-aerides-2](https://community.deriv.com/u/bigoted-aerides-2)\
**Replies:** 1\
**Last updated:** [June 13, 2024, 8:33pm UTC](https://community.deriv.com/t/dromant-account/86995 "2024-06-13T20:33:24Z")

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My account has been dormant since 2022 and i have never deposited any money or traded. If i deposit will deriv charge me with the dormant fee.

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## [My bot does not present an error, but it keeps "Bot is starting" forever](https://community.deriv.com/t/my-bot-does-not-present-an-error-but-it-keeps-bot-is-starting-forever/86965)

<div class="topic-metadata">

**Author:** [@banjuke-aboulic-2](https://community.deriv.com/u/banjuke-aboulic-2)\
**Replies:** 1\
**Last updated:** [June 13, 2024, 4:58pm UTC](https://community.deriv.com/t/my-bot-does-not-present-an-error-but-it-keeps-bot-is-starting-forever/86965 "2024-06-13T16:58:20Z")

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Hello everybody! Im trying to set up a bot that buys at market price, after a drop of X points compared to the OPENING PRICE of the day and with expiration date for the next day 00:10. for some reason, after a couple of…

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## [Attempts](https://community.deriv.com/t/attempts/86989)

<div class="topic-metadata">

**Author:** [@botting-akinete-2](https://community.deriv.com/u/botting-akinete-2)\
**Replies:** 1\
**Last updated:** [June 13, 2024, 7:33am UTC](https://community.deriv.com/t/attempts/86989 "2024-06-13T07:33:59Z")

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What am I suppose to do if I can’t make deposits after failing in several attempts?

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## [MT5 password reset failed](https://community.deriv.com/t/mt5-password-reset-failed/86982)

<div class="topic-metadata">

**Author:** [@arcings-abusage-2](https://community.deriv.com/u/arcings-abusage-2)\
**Replies:** 1\
**Last updated:** [June 12, 2024, 4:28am UTC](https://community.deriv.com/t/mt5-password-reset-failed/86982 "2024-06-12T04:28:48Z")

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Hi , I can’t reset my MT5 password. After putting special characters and given a blue line , the system says :" Input Validation failed". I have engaged support for almost 4 times but to no avail .

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## [Deriv mirza](https://community.deriv.com/t/deriv-mirza/86976)

<div class="topic-metadata">

**Author:** [@chenars-airthed-2](https://community.deriv.com/u/chenars-airthed-2)\
**Replies:** 1\
**Last updated:** [June 11, 2024, 7:01am UTC](https://community.deriv.com/t/deriv-mirza/86976 "2024-06-11T07:01:55Z")

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I have been working with deriv broker for more than 1 month, everything was fine in the beginning, but now it has blocked me. We have been returning one item for 3 days and I don’t like it. My work days are burning me up…

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## [Is there an API to call to get equity information of trader?](https://community.deriv.com/t/is-there-an-api-to-call-to-get-equity-information-of-trader/86975)

<div class="topic-metadata">

**Author:** [@capping-akhoond-2](https://community.deriv.com/u/capping-akhoond-2)\
**Replies:** 1\
**Last updated:** [June 11, 2024, 5:53am UTC](https://community.deriv.com/t/is-there-an-api-to-call-to-get-equity-information-of-trader/86975 "2024-06-11T05:53:49Z")

</div>

Is there a deriv API to call to get equity information of trader at custom application?

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## [Token copying error](https://community.deriv.com/t/token-copying-error/86974)

<div class="topic-metadata">

**Author:** [@capping-akhoond-2](https://community.deriv.com/u/capping-akhoond-2)\
**Replies:** 1\
**Last updated:** [June 11, 2024, 5:52am UTC](https://community.deriv.com/t/token-copying-error/86974 "2024-06-11T05:52:10Z")

</div>

when I copied token for usage at custom application, it shows as “\*\*\*\*\*\*\*\*\*\*\*mpo4”, Is there a way to get token as readable format and can be used at custom application?

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## [Customeer agreement](https://community.deriv.com/t/customeer-agreement/86964)

<div class="topic-metadata">

**Author:** [@bodgies-airbase-2](https://community.deriv.com/u/bodgies-airbase-2)\
**Replies:** 3\
**Last updated:** [June 10, 2024, 4:26am UTC](https://community.deriv.com/t/customeer-agreement/86964 "2024-06-10T04:26:00Z")

</div>

Please send me customer agreement and our contract. Please :slight\_smile:

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## [Ticket #AY27T](https://community.deriv.com/t/ticket-ay27t/86960)

<div class="topic-metadata">

**Author:** [@clarino-adducts-2](https://community.deriv.com/u/clarino-adducts-2)\
**Replies:** 1\
**Last updated:** [June 9, 2024, 2:05am UTC](https://community.deriv.com/t/ticket-ay27t/86960 "2024-06-09T02:05:30Z")

</div>

My Ticket #AY27T hasn’t been responded to for a while can you check on it

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## [Failed to fill orders](https://community.deriv.com/t/failed-to-fill-orders/86949)

<div class="topic-metadata">

**Author:** [@aricara-aikuchi-2](https://community.deriv.com/u/aricara-aikuchi-2)\
**Replies:** 1\
**Last updated:** [June 6, 2024, 7:45pm UTC](https://community.deriv.com/t/failed-to-fill-orders/86949 "2024-06-06T19:45:03Z")

</div>

Is anyone elses limit orders failing to fill

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## [Deposits/withdrawal](https://community.deriv.com/t/deposits-withdrawal/86951)

<div class="topic-metadata">

**Author:** [@brocked-acyetic-2](https://community.deriv.com/u/brocked-acyetic-2)\
**Replies:** 1\
**Last updated:** [June 6, 2024, 2:29pm UTC](https://community.deriv.com/t/deposits-withdrawal/86951 "2024-06-06T14:29:28Z")

</div>

Hello, I would like to know if someone can tell me if I can deposit with one payment method and withdraw with another. For example, if I can deposit using skrill and withdraw to airtm. Thank you

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## [Soporte no responde](https://community.deriv.com/t/soporte-no-responde/86943)

<div class="topic-metadata">

**Author:** [@ameland-akazgin-2](https://community.deriv.com/u/ameland-akazgin-2)\
**Replies:** 1\
**Last updated:** [June 4, 2024, 9:29am UTC](https://community.deriv.com/t/soporte-no-responde/86943 "2024-06-04T09:29:28Z")

</div>

Llevo enviando estado de cuenta, recibos de pago para verificar domicilio, simplemente me los rechazan, no sé porque no me dan respuesta o no me atiende alguien para poder explicar mi situación

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## [Account type :)](https://community.deriv.com/t/account-type/86940)

<div class="topic-metadata">

**Author:** [@bodgies-airbase-2](https://community.deriv.com/u/bodgies-airbase-2)\
**Replies:** 1\
**Last updated:** [June 4, 2024, 9:15am UTC](https://community.deriv.com/t/account-type/86940 "2024-06-04T09:15:06Z")

</div>

Is it possbile to switch from standard account to Deriv business account?

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## [Requested for withdrawal of 70$ and my wallet haven't received the 70$](https://community.deriv.com/t/requested-for-withdrawal-of-70-and-my-wallet-havent-received-the-70/86944)

<div class="topic-metadata">

**Author:** [@agarics-acromia-2](https://community.deriv.com/u/agarics-acromia-2)\
**Replies:** 1\
**Last updated:** [June 4, 2024, 8:51am UTC](https://community.deriv.com/t/requested-for-withdrawal-of-70-and-my-wallet-havent-received-the-70/86944 "2024-06-04T08:51:58Z")

</div>

I requested for withdrawal of 70$ and my wallet haven’t received the 70$

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## [Account disactivated](https://community.deriv.com/t/account-disactivated/86907)

<div class="topic-metadata">

**Author:** [@caynard-accrete-2](https://community.deriv.com/u/caynard-accrete-2)\
**Replies:** 3\
**Last updated:** [June 4, 2024, 8:38am UTC](https://community.deriv.com/t/account-disactivated/86907 "2024-06-04T08:38:59Z")

</div>

Morning My Trade account 20854491 is disactivated. I dont know how

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## [Deriv please make it possible to red flag users who have scammed us. By one click](https://community.deriv.com/t/deriv-please-make-it-possible-to-red-flag-users-who-have-scammed-us-by-one-click/86935)

<div class="topic-metadata">

**Author:** [@alveary-agnomen-2](https://community.deriv.com/u/alveary-agnomen-2)\
**Replies:** 1\
**Last updated:** [June 1, 2024, 2:10pm UTC](https://community.deriv.com/t/deriv-please-make-it-possible-to-red-flag-users-who-have-scammed-us-by-one-click/86935 "2024-06-01T14:10:41Z")

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Issue: I have a dispute with a fraudster who stole my sell ad and has sent a fake payment confirmation I did not receive any payment, I never intended to sell to the user SupremeFx25, His real name Gideon Moyo Order ID 6…

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## [Cuenta inhabilitada](https://community.deriv.com/t/cuenta-inhabilitada/86755)

<div class="topic-metadata">

**Author:** [@barring-affined-2](https://community.deriv.com/u/barring-affined-2)\
**Replies:** 9\
**Last updated:** [May 31, 2024, 4:16pm UTC](https://community.deriv.com/t/cuenta-inhabilitada/86755 "2024-05-31T16:16:33Z")

</div>

Hola, no sé qué más hacer. Mi cuenta fue inhalabilitada para retiros y para operar. Y ya he enviado miles de documentos y siguen pidiendo más. Además ni siquiera puedo retirar mi capital inicial. Alguien Me puede ayudar…

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## [free VPS](https://community.deriv.com/t/free-vps/13423)

<div class="topic-metadata">

**Author:** [@cauking-acantha-2](https://community.deriv.com/u/cauking-acantha-2)\
**Replies:** 2\
**Last updated:** [May 30, 2024, 9:52am UTC](https://community.deriv.com/t/free-vps/13423 "2024-05-30T09:52:21Z")

</div>

How to get free vps that can install bot or indicator on a mobile MT5

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## [Account types for different clients](https://community.deriv.com/t/account-types-for-different-clients/86923)

<div class="topic-metadata">

**Author:** [@areaway-ablesse-2](https://community.deriv.com/u/areaway-ablesse-2)\
**Replies:** 1\
**Last updated:** [May 29, 2024, 7:21pm UTC](https://community.deriv.com/t/account-types-for-different-clients/86923 "2024-05-29T19:21:56Z")

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It is very clear that there are different account types for different countries and for some people, there are videos out on YouTube where some people can open 0.20 positions on 0.60 accounts and less… How the hell is th…

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## [SCAMMED IN DERIV P2P by DCASHKENYA(seller's nickname)](https://community.deriv.com/t/scammed-in-deriv-p2p-by-dcashkenya-sellers-nickname/86911)

<div class="topic-metadata">

**Author:** [@actures-acheron-2](https://community.deriv.com/u/actures-acheron-2)\
**Replies:** 3\
**Last updated:** [May 29, 2024, 4:09pm UTC](https://community.deriv.com/t/scammed-in-deriv-p2p-by-dcashkenya-sellers-nickname/86911 "2024-05-29T16:09:44Z")

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Certainly, here’s the revised version: I just got scammed by a p2p agent named GIDEON KIPKIRUI (nickname DCASHKENYA). After paying him via M-Pesa (0707184680, showing the name Caroline Rukaria), he confirmed receipt bu…

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## [Zingpay t9 deriv deposit n](https://community.deriv.com/t/zingpay-t9-deriv-deposit-n/86917)

<div class="topic-metadata">

**Author:** [@ballute-abreast-2](https://community.deriv.com/u/ballute-abreast-2)\
**Replies:** 1\
**Last updated:** [May 28, 2024, 4:00am UTC](https://community.deriv.com/t/zingpay-t9-deriv-deposit-n/86917 "2024-05-28T04:00:44Z")

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Hi money came out of my bank. I deposited with zingpay and money did not reflect on deriv its now 5days has anyone experienced such

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## [Tax payment](https://community.deriv.com/t/tax-payment/80286)

<div class="topic-metadata">

**Author:** [@bodgies-airbase-2](https://community.deriv.com/u/bodgies-airbase-2)\
**Replies:** 5\
**Last updated:** [May 28, 2024, 3:13am UTC](https://community.deriv.com/t/tax-payment/80286 "2024-05-28T03:13:35Z")

</div>

Where can I find pdf’s off all my trades and contract with Deriv?

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## [Boom crash copy trading start how](https://community.deriv.com/t/boom-crash-copy-trading-start-how/86890)

<div class="topic-metadata">

**Author:** [@bonitos-addeems-2](https://community.deriv.com/u/bonitos-addeems-2)\
**Replies:** 1\
**Last updated:** [May 27, 2024, 9:29pm UTC](https://community.deriv.com/t/boom-crash-copy-trading-start-how/86890 "2024-05-27T21:29:25Z")

</div>

Hi everyone Who know how start copy trading master account on senthatic boom crash trading plz guide me

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