# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=22 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 23 --- ## [Information on the utility bill for proof of address](https://community.deriv.com/t/information-on-the-utility-bill-for-proof-of-address/83317)
**Author:** [@braggat-addedly-2](https://community.deriv.com/u/braggat-addedly-2)\ **Replies:** 1\ **Last updated:** [March 19, 2024, 5:19pm UTC](https://community.deriv.com/t/information-on-the-utility-bill-for-proof-of-address/83317 "2024-03-19T17:19:10Z")
Upon resubmitting my utility bill it shows that my proof of address can not be verified…I would like to advise the centre doing the evaluation to look at the right hand bottom of my utility bill for my proof of residence… --- ## [Derivp2p](https://community.deriv.com/t/derivp2p/82556)
**Author:** [@abience-aecidia-2](https://community.deriv.com/u/abience-aecidia-2)\ **Replies:** 3\ **Last updated:** [March 18, 2024, 9:16pm UTC](https://community.deriv.com/t/derivp2p/82556 "2024-03-18T21:16:29Z")
i got scammed by p2p user --- ## [Number](https://community.deriv.com/t/number/83170)
**Author:** [@atocias-adenous-2](https://community.deriv.com/u/atocias-adenous-2)\ **Replies:** 1\ **Last updated:** [March 18, 2024, 2:25am UTC](https://community.deriv.com/t/number/83170 "2024-03-18T02:25:13Z")
i try to insert m’y number in MT5 PLATEFORM --- ## [Cashier locked, no withdrawal](https://community.deriv.com/t/cashier-locked-no-withdrawal/83168)
**Author:** [@chicane-abricot-2](https://community.deriv.com/u/chicane-abricot-2)\ **Replies:** 1\ **Last updated:** [March 18, 2024, 2:17am UTC](https://community.deriv.com/t/cashier-locked-no-withdrawal/83168 "2024-03-18T02:17:21Z")
Hello. My cashier is locked since 4 days now. It says identification sent has expired but i have sent a valid driver’s licence. Now i am told i have to wait until 29 march 2024 to do redo verification again according… --- ## [Mising my usd](https://community.deriv.com/t/mising-my-usd/83051)
**Author:** [@clarion-aggrade-2](https://community.deriv.com/u/clarion-aggrade-2)\ **Replies:** 2\ **Last updated:** [March 16, 2024, 5:21pm UTC](https://community.deriv.com/t/mising-my-usd/83051 "2024-03-16T17:21:01Z")
I transfer my usd mt5 to my acount but its bot received me why?? --- ## [Withdrawal option no showing](https://community.deriv.com/t/withdrawal-option-no-showing/83046)
**Author:** [@autocar-affinal-2](https://community.deriv.com/u/autocar-affinal-2)\ **Replies:** 1\ **Last updated:** [March 16, 2024, 12:36pm UTC](https://community.deriv.com/t/withdrawal-option-no-showing/83046 "2024-03-16T12:36:12Z")
Withdrawal option not showing --- ## [Internal transfer on a closed account](https://community.deriv.com/t/internal-transfer-on-a-closed-account/82968)
**Author:** [@burrels-aglucon-2](https://community.deriv.com/u/burrels-aglucon-2)\ **Replies:** 1\ **Last updated:** [March 15, 2024, 9:08pm UTC](https://community.deriv.com/t/internal-transfer-on-a-closed-account/82968 "2024-03-15T21:08:07Z")
I recently update my svg account while I’m in an open trade after updating I went back to my trading platform and it says that my account invalid when I went on Deriv it’s say no new position on my svg account so basical… --- ## [Seller claiming to have paid yet didnt](https://community.deriv.com/t/seller-claiming-to-have-paid-yet-didnt/82930)
**Author:** [@bushful-aguized-2](https://community.deriv.com/u/bushful-aguized-2)\ **Replies:** 1\ **Last updated:** [March 15, 2024, 11:31am UTC](https://community.deriv.com/t/seller-claiming-to-have-paid-yet-didnt/82930 "2024-03-15T11:31:35Z")
My p2p account is blocked .due to a seller who reported me yet he/she has not made any payments but i kindly deriv to block him paymently for what he has done to me --- ## [DP2P](https://community.deriv.com/t/dp2p/8730)
**Author:** [@argiope-acarids-2](https://community.deriv.com/u/argiope-acarids-2)\ **Replies:** 4\ **Last updated:** [March 15, 2024, 8:38am UTC](https://community.deriv.com/t/dp2p/8730 "2024-03-15T08:38:54Z")
Someone clicked my ad and said he has paid me yet he didn"t. i have raised the issue but I havnt receive my dp2p back --- ## [Buyer send me fake payment screenshot](https://community.deriv.com/t/buyer-send-me-fake-payment-screenshot/82360)
**Author:** [@carnify-acetate-2](https://community.deriv.com/u/carnify-acetate-2)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 9:41pm UTC](https://community.deriv.com/t/buyer-send-me-fake-payment-screenshot/82360 "2024-03-13T21:41:09Z")
--- ## [Verif](https://community.deriv.com/t/verif/82308)
**Author:** [@carload-agouara-2](https://community.deriv.com/u/carload-agouara-2)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 8:11pm UTC](https://community.deriv.com/t/verif/82308 "2024-03-13T20:11:24Z")
Hello guys I hope you are all fine And you had good trading days. Guy I need help on verification on my account proof of ownership and proof of income --- ## [agradecimento](https://community.deriv.com/t/agradecimento/82757)
**Author:** [@clethra-acmatic-2](https://community.deriv.com/u/clethra-acmatic-2)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 7:47pm UTC](https://community.deriv.com/t/agradecimento/82757 "2024-03-13T19:47:19Z")
olá bom dia , hoje eu só quero agradecer, pois o problema que insistia em persistir foi resolvido , graças a boa vontade e empenho da equipe . meu muito obrigado --- ## [Pilot Points Indicator](https://community.deriv.com/t/pilot-points-indicator/82740)
**Author:** [@cantref-adermin-2](https://community.deriv.com/u/cantref-adermin-2)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 7:06pm UTC](https://community.deriv.com/t/pilot-points-indicator/82740 "2024-03-13T19:06:36Z")
I’m struggling to run the Pilo Points indicator here: https://charts.deriv.com/deriv Is anyone having the same issue? --- ## [Problemas con ingresar a la cuenta real](https://community.deriv.com/t/problemas-con-ingresar-a-la-cuenta-real/82693)
**Author:** [@bellman-airdrop-2](https://community.deriv.com/u/bellman-airdrop-2)\ **Replies:** 1\ **Last updated:** [March 12, 2024, 8:29pm UTC](https://community.deriv.com/t/problemas-con-ingresar-a-la-cuenta-real/82693 "2024-03-12T20:29:14Z")
Hola, no puedo operar en mi cuenta real desde deriv en mt5, me sale cuenta invalida y en la plataforma aún me refleja que esta habilitada. He cambiado la contraseña ya en varias ocaciones pero aún así no tengo resultado. … --- ## [Change of IB affiliates link.](https://community.deriv.com/t/change-of-ib-affiliates-link/79075)
**Author:** [@advewed-acrasin-2](https://community.deriv.com/u/advewed-acrasin-2)\ **Replies:** 3\ **Last updated:** [March 6, 2024, 12:22pm UTC](https://community.deriv.com/t/change-of-ib-affiliates-link/79075 "2024-03-06T12:22:07Z")
People want to change and get tagged under my affiliate IB link. Deri request me to send screenshot if where i talked eith yhem recruiting them to deriv. Is these the procedure? U never mentioned it when telling us that … --- ## [conta bloqueada pra verificação](https://community.deriv.com/t/conta-bloqueada-pra-verificacao/72929)
**Author:** [@ashfall-acetins-2](https://community.deriv.com/u/ashfall-acetins-2)\ **Replies:** 7\ **Last updated:** [March 4, 2024, 7:31pm UTC](https://community.deriv.com/t/conta-bloqueada-pra-verificacao/72929 "2024-03-04T19:31:10Z")
Bom dia, ja estou cadastro na deriv a mais de 3 anos. e sempre ganhando e perdendo 3 vez mais. ja perdi huns 120 mil dolar, sor que en janeiro eu conseguir alanvacar, e fazer huns 100 mil dolar, de saldo positivo na mi… --- ## [Indian traders, how do you manage your taxes?](https://community.deriv.com/t/indian-traders-how-do-you-manage-your-taxes/81599)
**Author:** [@bombard-agitant-2](https://community.deriv.com/u/bombard-agitant-2)\ **Replies:** 0\ **Last updated:** [March 3, 2024, 5:34am UTC](https://community.deriv.com/t/indian-traders-how-do-you-manage-your-taxes/81599 "2024-03-03T05:34:42Z")
Guys, Please help me understand how do you guys manage your taxes? I’m a profitable trader and would welcome input from any other profitable trader on how he’s handling the taxes in India? Is it even legal to trade vola… --- ## [Solicitud de Retiro](https://community.deriv.com/t/solicitud-de-retiro/57847)
**Author:** [@bemires-agamian-2](https://community.deriv.com/u/bemires-agamian-2)\ **Replies:** 2\ **Last updated:** [March 3, 2024, 2:27am UTC](https://community.deriv.com/t/solicitud-de-retiro/57847 "2024-03-03T02:27:49Z")
Hola, estoy tratando de realizar un retiro y no me esta dejando realizarlo. Me indican que debo de contactarme con soporte pero no me dan respuesta. Es la primera vez que hago un retiro. --- ## [Received](https://community.deriv.com/t/received/81322)
**Author:** [@canolas-aeronef-2](https://community.deriv.com/u/canolas-aeronef-2)\ **Replies:** 1\ **Last updated:** [March 1, 2024, 3:05am UTC](https://community.deriv.com/t/received/81322 "2024-03-01T03:05:05Z")
I made a withdrawal request in two ways but I was unsuccessful, one through pay autobot and one through more exchange --- ## [SOLUCION](https://community.deriv.com/t/solucion/81298)
**Author:** [@calceus-adverts-2](https://community.deriv.com/u/calceus-adverts-2)\ **Replies:** 1\ **Last updated:** [March 1, 2024, 1:31am UTC](https://community.deriv.com/t/solucion/81298 "2024-03-01T01:31:24Z")
Ayudenmen a solucionar envie mas de 6 documentos donde se aprecia mi direccion y no fue posible Hey there. We see you’ve been busy reading, which is fantastic, so we’ve promoted you up a trust level! We’re really glad … --- ## [cuenta bloqueada por la validación del domicilio](https://community.deriv.com/t/cuenta-bloqueada-por-la-validacion-del-domicilio/76802)
**Author:** [@adusted-airable-2](https://community.deriv.com/u/adusted-airable-2)\ **Replies:** 8\ **Last updated:** [February 29, 2024, 7:40pm UTC](https://community.deriv.com/t/cuenta-bloqueada-por-la-validacion-del-domicilio/76802 "2024-02-29T19:40:00Z")
mi cuenta y mi cajero fueron bloqueados por la validacion de mi domicilio envie en dos oportunidades mi recibo de agua donde estoy domiciliado, pero ninguna de las veces que fue enviado fue validado. La primera vez dije… --- ## [Cashier is locked](https://community.deriv.com/t/cashier-is-locked/6360)
**Author:** [@araliad-achaque-2](https://community.deriv.com/u/araliad-achaque-2)\ **Replies:** 2\ **Last updated:** [February 29, 2024, 10:31am UTC](https://community.deriv.com/t/cashier-is-locked/6360 "2024-02-29T10:31:56Z")
My Cashier is Locked how to solve the situation --- ## [Locked](https://community.deriv.com/t/locked/80951)
**Author:** [@bingles-adjoint-2](https://community.deriv.com/u/bingles-adjoint-2)\ **Replies:** 5\ **Last updated:** [February 28, 2024, 10:08pm UTC](https://community.deriv.com/t/locked/80951 "2024-02-28T22:08:24Z")
Anyone help me please my cashier is locked and Account is disabled and I have my balance in mt5 I connect to live to talk agents and I used more than ten tickets no change this problem not solved now is one month … --- ## [Differs](https://community.deriv.com/t/differs/81016)
**Author:** [@campier-ainsell-2](https://community.deriv.com/u/campier-ainsell-2)\ **Replies:** 2\ **Last updated:** [February 28, 2024, 2:26pm UTC](https://community.deriv.com/t/differs/81016 "2024-02-28T14:26:39Z")
You can clearly see I won in those two 50 dollar trades What’s wrong Deriv refund my money. --- ## [Nothing solved](https://community.deriv.com/t/nothing-solved/80950)
**Author:** [@bingles-adjoint-2](https://community.deriv.com/u/bingles-adjoint-2)\ **Replies:** 1\ **Last updated:** [February 28, 2024, 2:53am UTC](https://community.deriv.com/t/nothing-solved/80950 "2024-02-28T02:53:19Z")
Anyone help me please my cashier is locked and Account is disabled and I have my balance in mt5 I connect to live to talk agents and I used more than ten tickets no change this problem not solved now is one month … --- ## [Address verification 1](https://community.deriv.com/t/address-verification-1/80730)
**Author:** [@arcidae-ainaleh-2](https://community.deriv.com/u/arcidae-ainaleh-2)\ **Replies:** 1\ **Last updated:** [February 26, 2024, 7:36pm UTC](https://community.deriv.com/t/address-verification-1/80730 "2024-02-26T19:36:02Z")
Hello, i uploaded a screenshot of my gas bill where my address was written. But now i got a message that deriv is waiting for my address verification. I don’t know what to do. Please help. --- ## [Card deposit](https://community.deriv.com/t/card-deposit/80533)
**Author:** [@ageless-ainsell-2](https://community.deriv.com/u/ageless-ainsell-2)\ **Replies:** 1\ **Last updated:** [February 24, 2024, 6:47pm UTC](https://community.deriv.com/t/card-deposit/80533 "2024-02-24T18:47:43Z")
Card payment deposit gateway not working properly. I have received otp from bank ,but i am unable to enter otp here. I tried different devices and pc incognito mode also. --- ## [Scammed 80 usd](https://community.deriv.com/t/scammed-80-usd/80020)
**Author:** [@choctaw-abvolts-2](https://community.deriv.com/u/choctaw-abvolts-2)\ **Replies:** 1\ **Last updated:** [February 21, 2024, 8:43pm UTC](https://community.deriv.com/t/scammed-80-usd/80020 "2024-02-21T20:43:20Z")
Hello i have been scammed 80 usd by Deriv\_GaboroneAgent.He managed yo convince me to confirm the 80 usd i sold to him and they never paid me anything --- ## [Hola que tal nonpyedo verificar mi domicilio ya intente enviar los datos pero no hay respuesta](https://community.deriv.com/t/hola-que-tal-nonpyedo-verificar-mi-domicilio-ya-intente-enviar-los-datos-pero-no-hay-respuesta/74209)
**Author:** [@autumns-agritos-2](https://community.deriv.com/u/autumns-agritos-2)\ **Replies:** 3\ **Last updated:** [February 21, 2024, 6:42pm UTC](https://community.deriv.com/t/hola-que-tal-nonpyedo-verificar-mi-domicilio-ya-intente-enviar-los-datos-pero-no-hay-respuesta/74209 "2024-02-21T18:42:37Z")
Hola que tal no puedo verificar el domicilio yo estaba operando pero despues se bloqueo la cuenta por falta de verificacion ya envie la boleta de telefono y de luz pero no me dan solución para seguir operando espero resp… --- ## [Adress Verification Problem](https://community.deriv.com/t/adress-verification-problem/35276)
**Author:** [@alogian-adjures-2](https://community.deriv.com/u/alogian-adjures-2)\ **Replies:** 7\ **Last updated:** [February 21, 2024, 9:14am UTC](https://community.deriv.com/t/adress-verification-problem/35276 "2024-02-21T09:14:53Z")
I sent my bank statement for adress verification 6days ago and no answer. Normally it’s 1 to 3 days maximum for verification according to Deriv. 6days after It’s not verified and no answer. Impossible to write to Deri… [Previous page](https://community.deriv.com/c/uncategorised/1.md?page=21) [Next page](https://community.deriv.com/c/uncategorised/1.md?page=23)