# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=24 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 25 --- ## [Agent commission](https://community.deriv.com/t/agent-commission/72131)
**Author:** [@aloesol-achaean-2](https://community.deriv.com/u/aloesol-achaean-2)\ **Replies:** 0\ **Last updated:** [January 17, 2024, 10:30pm UTC](https://community.deriv.com/t/agent-commission/72131 "2024-01-17T22:30:39Z")
I want your head office email and phone number and complaint that your all chat help agent are avoiding and not solve issue and not reply --- ## [Withdrawal limit](https://community.deriv.com/t/withdrawal-limit/44642)
**Author:** [@caronic-adenose-2](https://community.deriv.com/u/caronic-adenose-2)\ **Replies:** 2\ **Last updated:** [January 17, 2024, 7:48pm UTC](https://community.deriv.com/t/withdrawal-limit/44642 "2024-01-17T19:48:56Z")
What happens to my account after I’ve reached the withdrawal limit set??? --- ## [Tax number](https://community.deriv.com/t/tax-number/72045)
**Author:** [@bunkums-ailment-2](https://community.deriv.com/u/bunkums-ailment-2)\ **Replies:** 1\ **Last updated:** [January 16, 2024, 2:06am UTC](https://community.deriv.com/t/tax-number/72045 "2024-01-16T02:06:09Z")
I want my account to be a non tax payer Since i am South african and unemployed --- ## [Verificação da minha conta nas Ilhas virgens britânica](https://community.deriv.com/t/verificacao-da-minha-conta-nas-ilhas-virgens-britanica/71965)
**Author:** [@caffiso-aedilic-2](https://community.deriv.com/u/caffiso-aedilic-2)\ **Replies:** 2\ **Last updated:** [January 15, 2024, 8:52pm UTC](https://community.deriv.com/t/verificacao-da-minha-conta-nas-ilhas-virgens-britanica/71965 "2024-01-15T20:52:33Z")
Você realmente não está nos ajudando no chat ao vivo, o que queremos ser atendidos não está aí. Fui rejeitado em minha conta desde Outubro, tudo o que eu faço não funciona, fiz minha avaliação financeira e enviei meu com… --- ## [Invalid CR](https://community.deriv.com/t/invalid-cr/71892)
**Author:** [@bardism-agouara-2](https://community.deriv.com/u/bardism-agouara-2)\ **Replies:** 1\ **Last updated:** [January 13, 2024, 1:08pm UTC](https://community.deriv.com/t/invalid-cr/71892 "2024-01-13T13:08:11Z")
Can someone’s CR number be invalid. For example if a payment agent is to deposit money into someone’s deriv account, can they receive a message prompting them that the CR number in question is invalid? --- ## [Ctrader](https://community.deriv.com/t/ctrader/71918)
**Author:** [@carrell-acousma-2](https://community.deriv.com/u/carrell-acousma-2)\ **Replies:** 0\ **Last updated:** [January 12, 2024, 9:12pm UTC](https://community.deriv.com/t/ctrader/71918 "2024-01-12T21:12:14Z")
Could be great if in CTrader could sync the analysis we make in chart. Sync with app movil, deskptop and web app. --- ## [Understanding Funds and transfers rule 1.2](https://community.deriv.com/t/understanding-funds-and-transfers-rule-1-2/71747)
**Author:** [@afresca-alodies-1](https://community.deriv.com/u/afresca-alodies-1)\ **Replies:** 1\ **Last updated:** [January 9, 2024, 2:30am UTC](https://community.deriv.com/t/understanding-funds-and-transfers-rule-1-2/71747 "2024-01-09T02:30:16Z")
Hello there! So I was research about deriv for trade and I’m reading T&C for understand the rules. In funds and transfers I find the rule 1.2 that describes: And I’m confusing. So, for i.e: If I deposit 60, I earn … --- ## [Proof of residence](https://community.deriv.com/t/proof-of-residence/71497)
**Author:** [@antlers-agamian-2](https://community.deriv.com/u/antlers-agamian-2)\ **Replies:** 1\ **Last updated:** [January 3, 2024, 1:58pm UTC](https://community.deriv.com/t/proof-of-residence/71497 "2024-01-03T13:58:29Z")
How do I prove my residence right now am using bank statements for school fees payment. I have electricity token payment can I use it --- ## [How do I find my server name and location?](https://community.deriv.com/t/how-do-i-find-my-server-name-and-location/71384)
**Author:** [@chinles-accruer-2](https://community.deriv.com/u/chinles-accruer-2)\ **Replies:** 1\ **Last updated:** [December 30, 2023, 7:15pm UTC](https://community.deriv.com/t/how-do-i-find-my-server-name-and-location/71384 "2023-12-30T19:15:23Z")
How do I find my server name, location or region? I have checked my accounts to see if I can see it like some brokers eg. London server, Sydney server etc but none. Anyone please? --- ## [Please Accumulators !!](https://community.deriv.com/t/please-accumulators/71301)
**Author:** [@catface-aftmost-2](https://community.deriv.com/u/catface-aftmost-2)\ **Replies:** 1\ **Last updated:** [December 28, 2023, 3:49pm UTC](https://community.deriv.com/t/please-accumulators/71301 "2023-12-28T15:49:40Z")
When will accumulators mode be available for the real account! I’ve already tested it for a long time and this trading mode is sensational! --- ## [Mon cashier a été verrouillé](https://community.deriv.com/t/mon-cashier-a-ete-verrouille/71143)
**Author:** [@chorine-agented-2](https://community.deriv.com/u/chorine-agented-2)\ **Replies:** 1\ **Last updated:** [December 27, 2023, 9:25pm UTC](https://community.deriv.com/t/mon-cashier-a-ete-verrouille/71143 "2023-12-27T21:25:42Z")
Mon cashier a été verrouillé --- ## [Money transfor](https://community.deriv.com/t/money-transfor/71165)
**Author:** [@behotes-alnicos-1](https://community.deriv.com/u/behotes-alnicos-1)\ **Replies:** 1\ **Last updated:** [December 27, 2023, 8:50pm UTC](https://community.deriv.com/t/money-transfor/71165 "2023-12-27T20:50:50Z")
I don’t know money transfer can you help me --- ## [El cajero Deriv no me da opción de retiro que puedo hacer?](https://community.deriv.com/t/el-cajero-deriv-no-me-da-opcion-de-retiro-que-puedo-hacer/70954)
**Author:** [@avenida-actable-2](https://community.deriv.com/u/avenida-actable-2)\ **Replies:** 1\ **Last updated:** [December 18, 2023, 5:30am UTC](https://community.deriv.com/t/el-cajero-deriv-no-me-da-opcion-de-retiro-que-puedo-hacer/70954 "2023-12-18T05:30:50Z")
El cajero de Deriv no me da la opción de retirar fondos --- ## [Upgrade](https://community.deriv.com/t/upgrade/70697)
**Author:** [@alfione-aglycon-2](https://community.deriv.com/u/alfione-aglycon-2)\ **Replies:** 1\ **Last updated:** [December 16, 2023, 5:54pm UTC](https://community.deriv.com/t/upgrade/70697 "2023-12-16T17:54:03Z")
Why should I upgrade to Vanuatu jurisdiction. --- ## [Trading View with Deiv account](https://community.deriv.com/t/trading-view-with-deiv-account/70891)
**Author:** [@bearish-aguglia-2](https://community.deriv.com/u/bearish-aguglia-2)\ **Replies:** 1\ **Last updated:** [December 14, 2023, 8:07pm UTC](https://community.deriv.com/t/trading-view-with-deiv-account/70891 "2023-12-14T20:07:23Z")
How do i implement trading view with my current deriv account with a MT5 --- ## [Bloqueo](https://community.deriv.com/t/bloqueo/29679)
**Author:** [@briquet-acridin-2](https://community.deriv.com/u/briquet-acridin-2)\ **Replies:** 3\ **Last updated:** [November 23, 2023, 2:24am UTC](https://community.deriv.com/t/bloqueo/29679 "2023-11-23T02:24:34Z")
Hola alguien sabe como se me desbloquea el cajero de deriv iba hacer un deposito y nunca lo acepto y me bloqueo --- ## [Hello. I submitted my documents for verification. I have not received any feedback for the past week, i cannot make any deposit at the moment](https://community.deriv.com/t/hello-i-submitted-my-documents-for-verification-i-have-not-received-any-feedback-for-the-past-week-i-cannot-make-any-deposit-at-the-moment/67996)
**Author:** [@anorexy-agreing-2](https://community.deriv.com/u/anorexy-agreing-2)\ **Replies:** 2\ **Last updated:** [November 21, 2023, 4:09pm UTC](https://community.deriv.com/t/hello-i-submitted-my-documents-for-verification-i-have-not-received-any-feedback-for-the-past-week-i-cannot-make-any-deposit-at-the-moment/67996 "2023-11-21T16:09:18Z")
Hello. I submitted my documents for verification. I have not received any feedback for the past week, i cannot make any deposit at the moment --- ## [Affiliate plan convert](https://community.deriv.com/t/affiliate-plan-convert/69988)
**Author:** [@caraboa-aguamas-2](https://community.deriv.com/u/caraboa-aguamas-2)\ **Replies:** 1\ **Last updated:** [November 19, 2023, 4:57am UTC](https://community.deriv.com/t/affiliate-plan-convert/69988 "2023-11-19T04:57:02Z")
How to convert my affiliate plan My plan is revenue share but I am change into turnover and IBS program --- ## [Duda](https://community.deriv.com/t/duda/69246)
**Author:** [@aphakia-agryzed-2](https://community.deriv.com/u/aphakia-agryzed-2)\ **Replies:** 1\ **Last updated:** [November 9, 2023, 5:36pm UTC](https://community.deriv.com/t/duda/69246 "2023-11-09T17:36:11Z")
Buenos días solicite la creacion de mi cuenta deriv real y coloque los datos de mi domicilio tal cual aparece en mi estado de cuenta bancario, sin embargo recibi un mensaje suyo que no han podido validar mi cuenta, como … --- ## [Adding paypal as an option to deposit funds.](https://community.deriv.com/t/adding-paypal-as-an-option-to-deposit-funds/68667)
**Author:** [@apprize-agraffe-2](https://community.deriv.com/u/apprize-agraffe-2)\ **Replies:** 1\ **Last updated:** [November 6, 2023, 4:24am UTC](https://community.deriv.com/t/adding-paypal-as-an-option-to-deposit-funds/68667 "2023-11-06T04:24:42Z")
Good day Deriv, Does the company plan to add PayPal as an option to deposit funds? If so, when can we see that option? --- ## [Trade em conta demo erroneamente aconteceu na conta real](https://community.deriv.com/t/trade-em-conta-demo-erroneamente-aconteceu-na-conta-real/25709)
**Author:** [@braider-aboding-2](https://community.deriv.com/u/braider-aboding-2)\ **Replies:** 2\ **Last updated:** [October 30, 2023, 3:43am UTC](https://community.deriv.com/t/trade-em-conta-demo-erroneamente-aconteceu-na-conta-real/25709 "2023-10-30T03:43:35Z")
Como faço pra contestar um trade na conta demo, dentro do webtrader.binary, e foi usado o saldo real. Como perdi o trade, era pra ser descontado na conta demo, mas aconteceu que perdi na conta real. Alguém pode me ajud… --- ## [Quiero mi devolución](https://community.deriv.com/t/quiero-mi-devolucion/67410)
**Author:** [@boneyer-alloted-1](https://community.deriv.com/u/boneyer-alloted-1)\ **Replies:** 1\ **Last updated:** [October 28, 2023, 7:15pm UTC](https://community.deriv.com/t/quiero-mi-devolucion/67410 "2023-10-28T19:15:40Z")
Cuando compre se supone que estaba comprando proxus y lo que obtuve fue deriv quiero mi dinero de vuelta demaciados dólares perdidos. --- ## [Account freezed](https://community.deriv.com/t/account-freezed/67310)
**Author:** [@apolune-acutely-2](https://community.deriv.com/u/apolune-acutely-2)\ **Replies:** 1\ **Last updated:** [October 28, 2023, 6:57pm UTC](https://community.deriv.com/t/account-freezed/67310 "2023-10-28T18:57:58Z")
How do i unfreeze my account? I opened a new account which is my second then funded it and traded…now i am unable to transfer my profits from it to deriv account…it is even refusing to take trades now… how do i unfreeze … --- ## [Why no Volume Indicator in Deriv](https://community.deriv.com/t/why-no-volume-indicator-in-deriv/67205)
**Author:** [@blankly-agatoid-2](https://community.deriv.com/u/blankly-agatoid-2)\ **Replies:** 0\ **Last updated:** [October 27, 2023, 11:17am UTC](https://community.deriv.com/t/why-no-volume-indicator-in-deriv/67205 "2023-10-27T11:17:04Z")
I can’t see volume indicator in deriv or TV.deriv --- ## [how to whitdrow from demo](https://community.deriv.com/t/how-to-whitdrow-from-demo/66948)
**Author:** [@amorini-agreers-2](https://community.deriv.com/u/amorini-agreers-2)\ **Replies:** 1\ **Last updated:** [October 26, 2023, 10:11am UTC](https://community.deriv.com/t/how-to-whitdrow-from-demo/66948 "2023-10-26T10:11:23Z")
how to whitdrow from demo account ti real account --- ## [Server Problem](https://community.deriv.com/t/server-problem/66211)
**Author:** [@clankum-acronal-2](https://community.deriv.com/u/clankum-acronal-2)\ **Replies:** 0\ **Last updated:** [October 23, 2023, 10:25am UTC](https://community.deriv.com/t/server-problem/66211 "2023-10-23T10:25:03Z")
Hello Kindly assist me on this Whenever I place trade on MT5 it says “Trading for this Account is Disabled on Server” --- ## [UPI QR code not show for scan](https://community.deriv.com/t/upi-qr-code-not-show-for-scan/65874)
**Author:** [@avenida-affying-2](https://community.deriv.com/u/avenida-affying-2)\ **Replies:** 1\ **Last updated:** [October 23, 2023, 8:54am UTC](https://community.deriv.com/t/upi-qr-code-not-show-for-scan/65874 "2023-10-23T08:54:12Z")
whenever deposite with upi Qr code not show fnor scan what is the reason. i trying doing everything but same problme face. any can help me in this topic --- ## [Withdrawal in Bitcoin (BTC)](https://community.deriv.com/t/withdrawal-in-bitcoin-btc/66112)
**Author:** [@bogongs-aborter-2](https://community.deriv.com/u/bogongs-aborter-2)\ **Replies:** 1\ **Last updated:** [October 23, 2023, 8:10am UTC](https://community.deriv.com/t/withdrawal-in-bitcoin-btc/66112 "2023-10-23T08:10:35Z")
Good day, Not the first time actually. So, I don’t know why it’s always difficult to withdraw in the same method one deposits. It’s been happening over the years and I’ve complained endlessly but no solution yet. I depo… --- ## [no puedo realizar operacioes](https://community.deriv.com/t/no-puedo-realizar-operacioes/64507)
**Author:** [@anarchy-acetyls-2](https://community.deriv.com/u/anarchy-acetyls-2)\ **Replies:** 0\ **Last updated:** [October 14, 2023, 9:23pm UTC](https://community.deriv.com/t/no-puedo-realizar-operacioes/64507 "2023-10-14T21:23:24Z")
buenas tardes o pueso realizar operacioes tego saldo e la cuenta pero no me deja operar quisiera porfavor me ayude con eso --- ## [Apoyo en step](https://community.deriv.com/t/apoyo-en-step/64203)
**Author:** [@bastite-aglucon-2](https://community.deriv.com/u/bastite-aglucon-2)\ **Replies:** 1\ **Last updated:** [October 5, 2023, 2:09pm UTC](https://community.deriv.com/t/apoyo-en-step/64203 "2023-10-05T14:09:01Z")
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