# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=25

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 26

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## [No me llwga el retiro](https://community.deriv.com/t/no-me-llwga-el-retiro/6440)

<div class="topic-metadata">

**Author:** [@anadesm-accurst-2](https://community.deriv.com/u/anadesm-accurst-2)\
**Replies:** 3\
**Last updated:** [October 5, 2023, 1:22am UTC](https://community.deriv.com/t/no-me-llwga-el-retiro/6440 "2023-10-05T01:22:10Z")

</div>

Paso 3 dias y aun no me figura el retiro pero hoy ultimo retiro llego en 1 hora pero el primwr retiro aun no llega esperome ayuden por favor

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## [Deposit problem I deposited via ozow for a week and a half the agents are playing me a fool telling me different stories please help](https://community.deriv.com/t/deposit-problem-i-deposited-via-ozow-for-a-week-and-a-half-the-agents-are-playing-me-a-fool-telling-me-different-stories-please-help/64066)

<div class="topic-metadata">

**Author:** [@chamise-acroama-2](https://community.deriv.com/u/chamise-acroama-2)\
**Replies:** 1\
**Last updated:** [October 3, 2023, 12:33pm UTC](https://community.deriv.com/t/deposit-problem-i-deposited-via-ozow-for-a-week-and-a-half-the-agents-are-playing-me-a-fool-telling-me-different-stories-please-help/64066 "2023-10-03T12:33:45Z")

</div>

I deposited via ozow and for almost 2 weeks my issue is not resolved I spoke to 10 different agents and no one could help. Any advuce

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## [Discussion about min investment in payment method](https://community.deriv.com/t/discussion-about-min-investment-in-payment-method/64042)

<div class="topic-metadata">

**Author:** [@beadles-agitate-2](https://community.deriv.com/u/beadles-agitate-2)\
**Replies:** 0\
**Last updated:** [September 30, 2023, 10:34pm UTC](https://community.deriv.com/t/discussion-about-min-investment-in-payment-method/64042 "2023-09-30T22:34:37Z")

</div>

What can assist you make a deposit starting fom $5 related to capitec

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## [Pending withdrawl](https://community.deriv.com/t/pending-withdrawl/19440)

<div class="topic-metadata">

**Author:** [@boatlip-acomous-2](https://community.deriv.com/u/boatlip-acomous-2)\
**Replies:** 2\
**Last updated:** [September 25, 2023, 8:50am UTC](https://community.deriv.com/t/pending-withdrawl/19440 "2023-09-25T08:50:25Z")

</div>

Hello, withdraw 9.20 from my account left with 0.00. and I receive a message that my account cannot be 0.00. keeping my withdrawal pending. I had to go to my mt5 account and transfer the 1.20 dollars left yet the withdra…

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## [I got notification about my cashier and withdraw is blocked... truly I don't understand](https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249)

<div class="topic-metadata">

**Author:** [@artsmen-accurre-2](https://community.deriv.com/u/artsmen-accurre-2)\
**Replies:** 3\
**Last updated:** [September 25, 2023, 8:48am UTC](https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249 "2023-09-25T08:48:41Z")

</div>

I got notification about my cashier and withdraw is blocked… truly I don’t understand

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## [Comment je peux trouver mon loggin deriv Mt5?](https://community.deriv.com/t/comment-je-peux-trouver-mon-loggin-deriv-mt5/63809)

<div class="topic-metadata">

**Author:** [@airbeds-agathin-2](https://community.deriv.com/u/airbeds-agathin-2)\
**Replies:** 1\
**Last updated:** [September 25, 2023, 3:43am UTC](https://community.deriv.com/t/comment-je-peux-trouver-mon-loggin-deriv-mt5/63809 "2023-09-25T03:43:13Z")

</div>

Comment je peux trouver mon loggin deriv Mt5

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## [Withdrawal not working](https://community.deriv.com/t/withdrawal-not-working/42150)

<div class="topic-metadata">

**Author:** [@agister-aceship-2](https://community.deriv.com/u/agister-aceship-2)\
**Replies:** 2\
**Last updated:** [December 26, 2022, 7:39am UTC](https://community.deriv.com/t/withdrawal-not-working/42150 "2022-12-26T07:39:37Z")

</div>

I deposited using zingpay method now i I’m not able to withdraw

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## [Can I ne able to withdraw without my account verified](https://community.deriv.com/t/can-i-ne-able-to-withdraw-without-my-account-verified/39659)

<div class="topic-metadata">

**Author:** [@amimide-adonize-2](https://community.deriv.com/u/amimide-adonize-2)\
**Replies:** 0\
**Last updated:** [November 18, 2022, 3:25pm UTC](https://community.deriv.com/t/can-i-ne-able-to-withdraw-without-my-account-verified/39659 "2022-11-18T15:25:28Z")

</div>

Can I withdraw without my account been verified

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## [Trades got Stuck](https://community.deriv.com/t/trades-got-stuck/63271)

<div class="topic-metadata">

**Author:** [@busters-agitant-2](https://community.deriv.com/u/busters-agitant-2)\
**Replies:** 1\
**Last updated:** [September 9, 2023, 1:36pm UTC](https://community.deriv.com/t/trades-got-stuck/63271 "2023-09-09T13:36:31Z")

</div>

I had about 30 open trades on the GBP/USD DFFX10 Index, was trading fine untill about 2 hours ago, it just stoped and is hanging now, I have logged out of the app and logged back in on a another computer. I cannot clos…

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## [How does deriv calculate adx indicator?](https://community.deriv.com/t/how-does-deriv-calculate-adx-indicator/63176)

<div class="topic-metadata">

**Author:** [@centrev-airning-1](https://community.deriv.com/u/centrev-airning-1)\
**Replies:** 3\
**Last updated:** [September 7, 2023, 7:37pm UTC](https://community.deriv.com/t/how-does-deriv-calculate-adx-indicator/63176 "2023-09-07T19:37:22Z")

</div>

Hi. I’m trying to implement my own ADX indicator according to this topic: https://www.investopedia.com/terms/a/adx.asp The problem is my values are different from what I see in deriv app website. I’ve found deriv app …

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## [Partial closing](https://community.deriv.com/t/partial-closing/63154)

<div class="topic-metadata">

**Author:** [@alfione-aglycon-2](https://community.deriv.com/u/alfione-aglycon-2)\
**Replies:** 1\
**Last updated:** [September 6, 2023, 4:48am UTC](https://community.deriv.com/t/partial-closing/63154 "2023-09-06T04:48:35Z")

</div>

How do I partially close my trades in mt5 mobile.

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## [How to import forex market data into excel spreadsheet](https://community.deriv.com/t/how-to-import-forex-market-data-into-excel-spreadsheet/62946)

<div class="topic-metadata">

**Author:** [@alfione-aglycon-2](https://community.deriv.com/u/alfione-aglycon-2)\
**Replies:** 1\
**Last updated:** [August 31, 2023, 4:09am UTC](https://community.deriv.com/t/how-to-import-forex-market-data-into-excel-spreadsheet/62946 "2023-08-31T04:09:58Z")

</div>

I would like to import the 24h data and the 7am data to my excel spreadsheet. How do I connect to the deriv server?

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## [Petition to move 'Accumulators' to real account](https://community.deriv.com/t/petition-to-move-accumulators-to-real-account/62999)

<div class="topic-metadata">

**Author:** [@antisex-aboulia-2](https://community.deriv.com/u/antisex-aboulia-2)\
**Replies:** 1\
**Last updated:** [September 3, 2023, 3:22am UTC](https://community.deriv.com/t/petition-to-move-accumulators-to-real-account/62999 "2023-09-03T03:22:57Z")

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I absolutely love Deriv, and I appreciate the fair trading environment you’ve created. But there’s one thing that’s been bugging me – Accumulators. Accumulators are like the cool kids at the trading party. They’ve been …

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## [Advise to payment agent](https://community.deriv.com/t/advise-to-payment-agent/62812)

<div class="topic-metadata">

**Author:** [@birdeye-accoyld-2](https://community.deriv.com/u/birdeye-accoyld-2)\
**Replies:** 1\
**Last updated:** [August 29, 2023, 10:20am UTC](https://community.deriv.com/t/advise-to-payment-agent/62812 "2023-08-29T10:20:11Z")

</div>

My advice to the deriv company for the payment agent system is to create a link that is connected to the payment agent’s CR and it will be connected when the client requests a withdrawal or deposit from agent the link wi…

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## [Using p2p after account verification](https://community.deriv.com/t/using-p2p-after-account-verification/33339)

<div class="topic-metadata">

**Author:** [@almemor-admixes-2](https://community.deriv.com/u/almemor-admixes-2)\
**Replies:** 3\
**Last updated:** [August 27, 2023, 2:37am UTC](https://community.deriv.com/t/using-p2p-after-account-verification/33339 "2023-08-27T02:37:55Z")

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I’m a new user and I wanted to start using p2p method of withdrawal and deposit and I had to verify my account. My account has been verified but I can’t buy or sell what could be the problem?

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## [11538686](https://community.deriv.com/t/topic/44703)

<div class="topic-metadata">

**Author:** [@beflums-alastor-1](https://community.deriv.com/u/beflums-alastor-1)\
**Replies:** 3\
**Last updated:** [August 27, 2023, 2:33am UTC](https://community.deriv.com/t/topic/44703 "2023-08-27T02:33:13Z")

</div>

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## [Binary loading](https://community.deriv.com/t/binary-loading/62780)

<div class="topic-metadata">

**Author:** [@becivet-agamous-2](https://community.deriv.com/u/becivet-agamous-2)\
**Replies:** 1\
**Last updated:** [August 26, 2023, 2:55pm UTC](https://community.deriv.com/t/binary-loading/62780 "2023-08-26T14:55:44Z")

</div>

Tried to open binary in all platforms to no avail both phone and computer,exhausted all avenues this started where i couldn’t load my bot,keeps loading but cant open,cleared all cache and history,my chrome up to date,inc…

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## [Experiencia P2P](https://community.deriv.com/t/experiencia-p2p/62715)

<div class="topic-metadata">

**Author:** [@apprend-advisal-2](https://community.deriv.com/u/apprend-advisal-2)\
**Replies:** 1\
**Last updated:** [August 24, 2023, 12:11pm UTC](https://community.deriv.com/t/experiencia-p2p/62715 "2023-08-24T12:11:09Z")

</div>

Últimamente hay mucho ladrón en P2P, debería existir una manera de reportarlos y no solo bloquear, o de colocar reseñas escritas. Para mejorar la comunidad. Este usuario Jackson Nzamu y a saber si es el nombre real, es…

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## [Bot loading problem](https://community.deriv.com/t/bot-loading-problem/62659)

<div class="topic-metadata">

**Author:** [@adoring-alismas-1](https://community.deriv.com/u/adoring-alismas-1)\
**Replies:** 1\
**Last updated:** [August 23, 2023, 11:06am UTC](https://community.deriv.com/t/bot-loading-problem/62659 "2023-08-23T11:06:31Z")

</div>

Hi guys, i tried to load the bot from my phone. when i click the load, its lead me to location of bot and alsothe bot visible. but i cannot click it to load the bot. its hidden for click to load it. below you can see it.…

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## [Can't make UPI deposit](https://community.deriv.com/t/cant-make-upi-deposit/62529)

<div class="topic-metadata">

**Author:** [@abrased-abraser-2](https://community.deriv.com/u/abrased-abraser-2)\
**Replies:** 4\
**Last updated:** [August 22, 2023, 12:45am UTC](https://community.deriv.com/t/cant-make-upi-deposit/62529 "2023-08-22T00:45:17Z")

</div>

Your UPI deposit isn’t working. I’ve tried in two different devices and also in Incognito mode without any luck. It just shows ‘Something went wrong, please try later’ message. Here’s the screenshot. Note that I’ve …

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## [Why my Account was not take my deposit , because my proof of address and proof of identity it's was verified ...why don't take my deposit please help me](https://community.deriv.com/t/why-my-account-was-not-take-my-deposit-because-my-proof-of-address-and-proof-of-identity-its-was-verified-why-dont-take-my-deposit-please-help-me/36391)

<div class="topic-metadata">

**Author:** [@abutter-adorner-2](https://community.deriv.com/u/abutter-adorner-2)\
**Replies:** 3\
**Last updated:** [August 20, 2023, 7:27am UTC](https://community.deriv.com/t/why-my-account-was-not-take-my-deposit-because-my-proof-of-address-and-proof-of-identity-its-was-verified-why-dont-take-my-deposit-please-help-me/36391 "2023-08-20T07:27:00Z")

</div>

Why my Account was not take my deposit , because my proof of address and proof of identity it’s was verified …why don’t take my deposit please help me

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## [2p2 released my dollars](https://community.deriv.com/t/2p2-released-my-dollars/62404)

<div class="topic-metadata">

**Author:** [@aflaunt-acaters-2](https://community.deriv.com/u/aflaunt-acaters-2)\
**Replies:** 1\
**Last updated:** [August 16, 2023, 12:55pm UTC](https://community.deriv.com/t/2p2-released-my-dollars/62404 "2023-08-16T12:55:35Z")

</div>

Am sending Pakistani currency 28444 2p2orde id 4920834 i am sending thorough easypasa to jazcase account 03422070768 am showing proof but no release my us dollor am attempting statement and reased successfully received …

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## [Creating a payment system](https://community.deriv.com/t/creating-a-payment-system/62188)

<div class="topic-metadata">

**Author:** [@assails-adenous-2](https://community.deriv.com/u/assails-adenous-2)\
**Replies:** 1\
**Last updated:** [August 9, 2023, 3:41pm UTC](https://community.deriv.com/t/creating-a-payment-system/62188 "2023-08-09T15:41:58Z")

</div>

I want to create a payment app using deriv API how should go about it

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## [No se acreditó](https://community.deriv.com/t/no-se-acredito/62148)

<div class="topic-metadata">

**Author:** [@caramba-acrylic-2](https://community.deriv.com/u/caramba-acrylic-2)\
**Replies:** 1\
**Last updated:** [August 9, 2023, 12:34am UTC](https://community.deriv.com/t/no-se-acredito/62148 "2023-08-09T00:34:52Z")

</div>

Hola, alguien sabe el por qué no se hizo el depósito desde mi cuenta airtm a deriv go, obviamente en airtm se realizo con éxito y se débito el dinero pero en deriv go no se acredito!!!

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## [accumulator trade type](https://community.deriv.com/t/accumulator-trade-type/62115)

<div class="topic-metadata">

**Author:** [@arcanum-aerogun-2](https://community.deriv.com/u/arcanum-aerogun-2)\
**Replies:** 1\
**Last updated:** [August 8, 2023, 8:37am UTC](https://community.deriv.com/t/accumulator-trade-type/62115 "2023-08-08T08:37:06Z")

</div>

when is the accumulator trade type going to be released on real accounts? its been 4 or 5 months since the release on demo account when will it be availabe deriv

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## [Uncredited Deposit](https://community.deriv.com/t/uncredited-deposit/61509)

<div class="topic-metadata">

**Author:** [@almoign-abscess-2](https://community.deriv.com/u/almoign-abscess-2)\
**Replies:** 3\
**Last updated:** [August 6, 2023, 3:54am UTC](https://community.deriv.com/t/uncredited-deposit/61509 "2023-08-06T03:54:52Z")

</div>

I made a deposit of $6 from my perfect money account U13639469 to your account U5533625, time 02:24 and date 29/07/23 but it was not credited my account CR1074307. The batch number is 532218380. Please check and credit m…

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## [Using deriv in mt4](https://community.deriv.com/t/using-deriv-in-mt4/17865)

<div class="topic-metadata">

**Author:** [@adviser-aeoline-1](https://community.deriv.com/u/adviser-aeoline-1)\
**Replies:** 2\
**Last updated:** [August 5, 2023, 4:24pm UTC](https://community.deriv.com/t/using-deriv-in-mt4/17865 "2023-08-05T16:24:18Z")

</div>

How do use this broker in mt4

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## [Usdt direct deposit in deriv](https://community.deriv.com/t/usdt-direct-deposit-in-deriv/61790)

<div class="topic-metadata">

**Author:** [@alexias-aghanee-2](https://community.deriv.com/u/alexias-aghanee-2)\
**Replies:** 1\
**Last updated:** [August 2, 2023, 7:15am UTC](https://community.deriv.com/t/usdt-direct-deposit-in-deriv/61790 "2023-08-02T07:15:07Z")

</div>

Please it’s urgent. I have tether Trc20 usdt but deriv says usdt tether Omni. Are they the same. I don’t want to lose my money please

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## [Astropay withdrawal](https://community.deriv.com/t/astropay-withdrawal/61576)

<div class="topic-metadata">

**Author:** [@cistron-abraded-2](https://community.deriv.com/u/cistron-abraded-2)\
**Replies:** 1\
**Last updated:** [August 1, 2023, 7:17am UTC](https://community.deriv.com/t/astropay-withdrawal/61576 "2023-08-01T07:17:44Z")

</div>

Hellow, I would like to ask about withdrawing using Astropay. I am in the process, and the section where I have to insert my Astropay user ID is not clickable to write. How do I proceed?

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## [address verification](https://community.deriv.com/t/address-verification/38676)

<div class="topic-metadata">

**Author:** [@badgers-admetus-2](https://community.deriv.com/u/badgers-admetus-2)\
**Replies:** 5\
**Last updated:** [July 31, 2023, 4:50am UTC](https://community.deriv.com/t/address-verification/38676 "2023-07-31T04:50:57Z")

</div>

hi, i can’t find a customer care email so i’ll say this here. I’ve uploaded several documents for proof of address but i’m still not verified. My funds on mt5 are frozen, I can’t trade nor withdraw, someone from deriv su…

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