# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=26

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 27

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## [019192664951](https://community.deriv.com/t/topic/53947)

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**Author:** [@buntals-alegges-1](https://community.deriv.com/u/buntals-alegges-1)\
**Replies:** 1\
**Last updated:** [July 29, 2023, 1:29am UTC](https://community.deriv.com/t/topic/53947 "2023-07-29T01:29:07Z")

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Processing: IMG\_20210326\_124906.jpg… Md Jasim mia

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## [Candles ticks history with start parameter not working](https://community.deriv.com/t/candles-ticks-history-with-start-parameter-not-working/61425)

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**Author:** [@centrev-airning-1](https://community.deriv.com/u/centrev-airning-1)\
**Replies:** 1\
**Last updated:** [July 27, 2023, 2:31pm UTC](https://community.deriv.com/t/candles-ticks-history-with-start-parameter-not-working/61425 "2023-07-27T14:31:42Z")

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Hi. I’m using websocket connection via wss://ws.binaryws.com/websockets/v3?app\_id=\<my\_app\_id\> According to offical docs I can request history starting from some epoch but socket doesn’t respond me anything. Here’s my w…

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## [crash/boom 500/1000 index](https://community.deriv.com/t/crash-boom-500-1000-index/55635)

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**Author:** [@caromed-alength-1](https://community.deriv.com/u/caromed-alength-1)\
**Replies:** 3\
**Last updated:** [July 26, 2023, 2:32am UTC](https://community.deriv.com/t/crash-boom-500-1000-index/55635 "2023-07-26T02:32:26Z")

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Hi! I’m new here and with synthetic indices. I would like to use a bot for crash 500 index but I can’t find it, I have demo account and i onlyhave crash 300 index, any ideas? everyone on the internet says it’s there but …

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## [Du Broker](https://community.deriv.com/t/du-broker/61337)

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**Author:** [@aspirer-acorned-2](https://community.deriv.com/u/aspirer-acorned-2)\
**Replies:** 1\
**Last updated:** [July 25, 2023, 4:32pm UTC](https://community.deriv.com/t/du-broker/61337 "2023-07-25T16:32:18Z")

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Bonsoir… Comment avoir représentation de la société Deriv dans mon pays ?

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## [I made a deposit to my Doref account and I did not receive the amount via LTC](https://community.deriv.com/t/i-made-a-deposit-to-my-doref-account-and-i-did-not-receive-the-amount-via-ltc/61322)

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**Author:** [@airbeds-affront-2](https://community.deriv.com/u/airbeds-affront-2)\
**Replies:** 1\
**Last updated:** [July 25, 2023, 11:45am UTC](https://community.deriv.com/t/i-made-a-deposit-to-my-doref-account-and-i-did-not-receive-the-amount-via-ltc/61322 "2023-07-25T11:45:28Z")

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I made a deposit to my Doref account and I did not receive the amount via LTC

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## [Well I'm waiting for you L1 Don't be late for me I'm afraid my money didn't reach my wallet UST TRC20](https://community.deriv.com/t/well-im-waiting-for-you-l1-dont-be-late-for-me-im-afraid-my-money-didnt-reach-my-wallet-ust-trc20/61252)

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**Author:** [@airbeds-affront-2](https://community.deriv.com/u/airbeds-affront-2)\
**Replies:** 1\
**Last updated:** [July 24, 2023, 1:18pm UTC](https://community.deriv.com/t/well-im-waiting-for-you-l1-dont-be-late-for-me-im-afraid-my-money-didnt-reach-my-wallet-ust-trc20/61252 "2023-07-24T13:18:30Z")

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Well I’m waiting for you L1 Don’t be late for me I’m afraid my money didn’t reach my wallet UST TRC20

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## [Account deactivation](https://community.deriv.com/t/account-deactivation/61225)

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**Author:** [@briners-acarari-2](https://community.deriv.com/u/briners-acarari-2)\
**Replies:** 1\
**Last updated:** [July 22, 2023, 1:01pm UTC](https://community.deriv.com/t/account-deactivation/61225 "2023-07-22T13:01:19Z")

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Hi community. I’m struggling to deactivate my account due to $0.01 “funds” and can’t withdraw it and now my cashier has been blocked… Please help

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## [deriv platform are scams and manipulators](https://community.deriv.com/t/deriv-platform-are-scams-and-manipulators/61217)

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**Author:** [@boskier-abounds-2](https://community.deriv.com/u/boskier-abounds-2)\
**Replies:** 2\
**Last updated:** [July 22, 2023, 12:58pm UTC](https://community.deriv.com/t/deriv-platform-are-scams-and-manipulators/61217 "2023-07-22T12:58:35Z")

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they are good at manipulating and delaying withdrawals. It will be more than 10 times that the same scenario happens to me personally. When I trade and make my profits at the time of the withdrawal, it is always cancel,…

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## [No me permite poner ordenes, salen Rechazadas](https://community.deriv.com/t/no-me-permite-poner-ordenes-salen-rechazadas/60884)

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**Author:** [@butyryl-afeared-2](https://community.deriv.com/u/butyryl-afeared-2)\
**Replies:** 1\
**Last updated:** [July 15, 2023, 2:07pm UTC](https://community.deriv.com/t/no-me-permite-poner-ordenes-salen-rechazadas/60884 "2023-07-15T14:07:49Z")

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Hola, les agradezco si alguien me puede ayudar, estoy operando en Deriv con sinteticos, hace un tiempo, hasta el dia de ayer pude operar con normalidad, pero el dia de hoy me permite entrar a la cuenta y ver todo con nor…

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## [Quero saber se bot de negociação](https://community.deriv.com/t/quero-saber-se-bot-de-negociacao/60481)

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**Author:** [@casaque-acmites-2](https://community.deriv.com/u/casaque-acmites-2)\
**Replies:** 1\
**Last updated:** [July 7, 2023, 3:41pm UTC](https://community.deriv.com/t/quero-saber-se-bot-de-negociacao/60481 "2023-07-07T15:41:27Z")

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Oi como faço para melhorar o bot de negociação

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## [Unsolved Tickets](https://community.deriv.com/t/unsolved-tickets/60454)

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**Author:** [@canoing-agelast-2](https://community.deriv.com/u/canoing-agelast-2)\
**Replies:** 1\
**Last updated:** [July 7, 2023, 7:55am UTC](https://community.deriv.com/t/unsolved-tickets/60454 "2023-07-07T07:55:35Z")

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For simple matters that should take a finger snap to address, Deriv is now taking way too long . This gives you as a trader uncertainties especially with news that are all over social media of people complaining how they…

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## [trading view](https://community.deriv.com/t/trading-view/60372)

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**Author:** [@cantino-affects-2](https://community.deriv.com/u/cantino-affects-2)\
**Replies:** 1\
**Last updated:** [July 6, 2023, 3:03am UTC](https://community.deriv.com/t/trading-view/60372 "2023-07-06T03:03:43Z")

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i request you guys to add deriv broker to your platform…kindly

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## [deriv me estafo 7370usd](https://community.deriv.com/t/deriv-me-estafo-7370usd/60295)

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**Author:** [@cannoli-affixal-2](https://community.deriv.com/u/cannoli-affixal-2)\
**Replies:** 1\
**Last updated:** [July 5, 2023, 3:49am UTC](https://community.deriv.com/t/deriv-me-estafo-7370usd/60295 "2023-07-05T03:49:55Z")

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hice un retiro de 7370usd llevo 2 meses haciendo reclamos hablando por chat y siempre evaden la responsabilidad escudándose en problemas de seguridad si la responsabilidad es de ellos el dinero salió de deriv y nunca lle…

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## [me robaron 7370usd](https://community.deriv.com/t/me-robaron-7370usd/60296)

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**Author:** [@cannoli-affixal-2](https://community.deriv.com/u/cannoli-affixal-2)\
**Replies:** 1\
**Last updated:** [July 5, 2023, 3:48am UTC](https://community.deriv.com/t/me-robaron-7370usd/60296 "2023-07-05T03:48:56Z")

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hice un retiro de 7370usd llevo 2 meses haciendo reclamos hablando por chat y siempre evaden la responsabilidad escudándose en problemas de seguridad si la responsabilidad es de ellos el dinero salió de deriv y nunca lle…

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## [Server crush](https://community.deriv.com/t/server-crush/60163)

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**Author:** [@acaciin-agarita-2](https://community.deriv.com/u/acaciin-agarita-2)\
**Replies:** 1\
**Last updated:** [July 3, 2023, 11:09am UTC](https://community.deriv.com/t/server-crush/60163 "2023-07-03T11:09:11Z")

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The server crushed before settling my trade and when it came back my money was deducted. kindly assist

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## [Difficulty in verifying my account](https://community.deriv.com/t/difficulty-in-verifying-my-account/46158)

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**Author:** [@bawsunt-acaudal-2](https://community.deriv.com/u/bawsunt-acaudal-2)\
**Replies:** 8\
**Last updated:** [July 2, 2023, 5:13am UTC](https://community.deriv.com/t/difficulty-in-verifying-my-account/46158 "2023-07-02T05:13:03Z")

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Last week on the 30th - Jan- 2023, a mail was sent to me that stated “ACCOUNT VERIFICATION REQUIRED”. I’m here to state that have uploaded all the required documents requested but unfortunately my account is yet to be ve…

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## [Depósito / retiros](https://community.deriv.com/t/deposito-retiros/59999)

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**Author:** [@biriani-agatoid-2](https://community.deriv.com/u/biriani-agatoid-2)\
**Replies:** 3\
**Last updated:** [July 1, 2023, 11:26am UTC](https://community.deriv.com/t/deposito-retiros/59999 "2023-07-01T11:26:42Z")

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Hola gente. No me han permitido realizar mis retiros a través de mi billetera electrónica y me están obligando a usar p2p deriv! Porque razón? No lo comprendo, si mis depósito últimos han sido a través de la billetera …

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## [Fraud Advertiser on Deriv D2P](https://community.deriv.com/t/fraud-advertiser-on-deriv-d2p/52223)

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**Author:** [@Swapnil\_Thikane](https://community.deriv.com/u/Swapnil_Thikane)\
**Replies:** 5\
**Last updated:** [June 27, 2023, 3:58am UTC](https://community.deriv.com/t/fraud-advertiser-on-deriv-d2p/52223 "2023-06-27T03:58:55Z")

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Today I sold 70.50 dollars to a advertiser whose name is Sarthak deole. He told me to confirm payment then only he will release the payment. So I confirmed the mail. But that person didn’t transferred money to my accoun…

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## [Existe alguna manera de operar desde EEEUU](https://community.deriv.com/t/existe-alguna-manera-de-operar-desde-eeeuu/59525)

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**Author:** [@bairagi-agatine-2](https://community.deriv.com/u/bairagi-agatine-2)\
**Replies:** 1\
**Last updated:** [June 24, 2023, 10:03am UTC](https://community.deriv.com/t/existe-alguna-manera-de-operar-desde-eeeuu/59525 "2023-06-24T10:03:40Z")

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Vivia en venezuela y operaba sin problemas desde alla. Ahora vivo en los estados unidos y es un problema. No e podido abrir mi cuenta real en mi movil desde el MT5, cuando intento hacer login no me da la opción para eleg…

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## [Do Deriv do simple binary options?](https://community.deriv.com/t/do-deriv-do-simple-binary-options/59241)

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**Author:** [@bicolor-alforja-1](https://community.deriv.com/u/bicolor-alforja-1)\
**Replies:** 3\
**Last updated:** [June 22, 2023, 5:22am UTC](https://community.deriv.com/t/do-deriv-do-simple-binary-options/59241 "2023-06-22T05:22:42Z")

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I have been looking at some of the trading possibilities, but I can’t see the one I am looking for (sorry if I missed it). Basically, I want to trade binary options along the lines of IQ Option, Quotex and Pocket Option…

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## [Changing Personal details](https://community.deriv.com/t/changing-personal-details/45584)

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**Author:** [@bitonal-accerse-2](https://community.deriv.com/u/bitonal-accerse-2)\
**Replies:** 5\
**Last updated:** [June 20, 2023, 2:55am UTC](https://community.deriv.com/t/changing-personal-details/45584 "2023-06-20T02:55:31Z")

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I need help with changing my personal details to match my ID so that my account gets verified. Please help

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## [Deriv MT5 CFDs information](https://community.deriv.com/t/deriv-mt5-cfds-information/59103)

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**Author:** [@chapter-abactor-4](https://community.deriv.com/u/chapter-abactor-4)\
**Replies:** 1\
**Last updated:** [June 19, 2023, 8:44am UTC](https://community.deriv.com/t/deriv-mt5-cfds-information/59103 "2023-06-19T08:44:58Z")

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Hello i live in france and i have an issue with my deriv MT5 CFDs information it doesn’t appear in deriv account, how can i deal with it? Thank you.

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## [Responsible trading on Deriv](https://community.deriv.com/t/responsible-trading-on-deriv/43466)

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**Author:** [@Paola](https://community.deriv.com/u/Paola)\
**Replies:** 0\
**Last updated:** [January 11, 2023, 5:58pm UTC](https://community.deriv.com/t/responsible-trading-on-deriv/43466 "2023-01-11T17:58:05Z")

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Hello Deriv Community, At Deriv, we take our customers’ investment journeys seriously. To assist you in making informed trading decisions, we have created the Secure and responsible trading guide. We invite you to take …

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## [DP2P WITHDRAW](https://community.deriv.com/t/dp2p-withdraw/58913)

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**Author:** [@calqued-advects-2](https://community.deriv.com/u/calqued-advects-2)\
**Replies:** 1\
**Last updated:** [June 16, 2023, 6:55am UTC](https://community.deriv.com/t/dp2p-withdraw/58913 "2023-06-16T06:55:51Z")

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i made a deposit via mastercard like third times, and before i was using DP2P to make deposits and withdraws. After using Mastercard deposit and i want to withdraw with DP2P i discover that i have limit to withdraw and …

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## [Cuanto tiempo tarda los retiros](https://community.deriv.com/t/cuanto-tiempo-tarda-los-retiros/15632)

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**Author:** [@catnips-acetals-2](https://community.deriv.com/u/catnips-acetals-2)\
**Replies:** 2\
**Last updated:** [June 15, 2023, 3:52am UTC](https://community.deriv.com/t/cuanto-tiempo-tarda-los-retiros/15632 "2023-06-15T03:52:21Z")

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Mi monedero es airtm y quisiera saber el tiempo exacto de los retiros ya que he retirado fondos y aun no han cargado en sus 7 dias habiles

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## [Can I use Derive API to just trade via HTTP](https://community.deriv.com/t/can-i-use-derive-api-to-just-trade-via-http/58731)

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**Author:** [@blankly-agatoid-2](https://community.deriv.com/u/blankly-agatoid-2)\
**Replies:** 1\
**Last updated:** [June 13, 2023, 5:43pm UTC](https://community.deriv.com/t/can-i-use-derive-api-to-just-trade-via-http/58731 "2023-06-13T17:43:53Z")

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I just ( an Individual person ) want to some RISE/FALL , PUT/CALL via API can I do that with Deriv APIs

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## [eUSDT Withdrawal delay](https://community.deriv.com/t/eusdt-withdrawal-delay/58692)

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**Author:** [@circuli-affixer-2](https://community.deriv.com/u/circuli-affixer-2)\
**Replies:** 1\
**Last updated:** [June 13, 2023, 11:01am UTC](https://community.deriv.com/t/eusdt-withdrawal-delay/58692 "2023-06-13T11:01:48Z")

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I have withdrawn 100 eusdt from my deriv eusdt account to my binance account using the same network which is ERC20. Yesterday my transaction went smoothly within 15 minutes. But today it’s been around 3hours now and st…

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## [Desbloquear minha conta](https://community.deriv.com/t/desbloquear-minha-conta/58258)

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**Author:** [@buckish-agapeti-2](https://community.deriv.com/u/buckish-agapeti-2)\
**Replies:** 1\
**Last updated:** [June 8, 2023, 3:00am UTC](https://community.deriv.com/t/desbloquear-minha-conta/58258 "2023-06-08T03:00:46Z")

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Olá, Já enviei todos os documentos necessários para desbloquear minha conta, e até agora depois de mais de 10 dias minha conta ainda continua bloqueada, preciso que isso seja resolvido, obrigado.

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## [Unable to connect Demo Acc](https://community.deriv.com/t/unable-to-connect-demo-acc/57989)

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**Author:** [@busgirl-abought-2](https://community.deriv.com/u/busgirl-abought-2)\
**Replies:** 1\
**Last updated:** [June 5, 2023, 2:16am UTC](https://community.deriv.com/t/unable-to-connect-demo-acc/57989 "2023-06-05T02:16:15Z")

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I am unable to connect my demo account. What could be the problem?

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## [Asking](https://community.deriv.com/t/asking/57877)

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**Author:** [@choribi-agaroid-2](https://community.deriv.com/u/choribi-agaroid-2)\
**Replies:** 1\
**Last updated:** [June 3, 2023, 5:27pm UTC](https://community.deriv.com/t/asking/57877 "2023-06-03T17:27:25Z")

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Hello how I can change password

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