# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=27 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 28 --- ## [Withdrawal via BTC](https://community.deriv.com/t/withdrawal-via-btc/2812)
**Author:** [@boudins-abraham-2](https://community.deriv.com/u/boudins-abraham-2)\ **Replies:** 0\ **Last updated:** [August 17, 2020, 9:14am UTC](https://community.deriv.com/t/withdrawal-via-btc/2812 "2020-08-17T09:14:10Z")
How long does withdrawal come in via BTC? --- ## [SCA: Unable to perform](https://community.deriv.com/t/sca-unable-to-perform/57737)
**Author:** [@childer-accurse-2](https://community.deriv.com/u/childer-accurse-2)\ **Replies:** 1\ **Last updated:** [June 1, 2023, 5:22am UTC](https://community.deriv.com/t/sca-unable-to-perform/57737 "2023-06-01T05:22:58Z")
I’ve been trying to make a deposit using a visa card I haven’t used on the platform and the error message i get is Transaction was not successful. We’re sorry, but the transaction was not successful. SCA: unable to pe… --- ## [Deriv server issue on MT5 app](https://community.deriv.com/t/deriv-server-issue-on-mt5-app/57740)
**Author:** [@atropos-admetus-2](https://community.deriv.com/u/atropos-admetus-2)\ **Replies:** 1\ **Last updated:** [June 1, 2023, 5:17am UTC](https://community.deriv.com/t/deriv-server-issue-on-mt5-app/57740 "2023-06-01T05:17:31Z")
My MT5 app is only showing deriv demo on the server instead of deriv real account servers. --- ## [Derive MT5 demo account](https://community.deriv.com/t/derive-mt5-demo-account/57712)
**Author:** [@acetoin-alfarga-1](https://community.deriv.com/u/acetoin-alfarga-1)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 3:44pm UTC](https://community.deriv.com/t/derive-mt5-demo-account/57712 "2023-05-31T15:44:54Z")
My Demo Account on Mt5 does not show the chart --- ## [MetaTrade5 Python library with deriv Windows App](https://community.deriv.com/t/metatrade5-python-library-with-deriv-windows-app/57377)
**Author:** [@adangle-alexins-1](https://community.deriv.com/u/adangle-alexins-1)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 8:30am UTC](https://community.deriv.com/t/metatrade5-python-library-with-deriv-windows-app/57377 "2023-05-31T08:30:45Z")
Hi, Im trying to extract multiple accounts information from deriv windows app using MetaTrade5 python library. But All the time Im getting only one account information even though I pass other account information corre… --- ## [Maintain my account in Brazil](https://community.deriv.com/t/maintain-my-account-in-brazil/57607)
**Author:** [@buckish-agapeti-2](https://community.deriv.com/u/buckish-agapeti-2)\ **Replies:** 4\ **Last updated:** [May 30, 2023, 5:08pm UTC](https://community.deriv.com/t/maintain-my-account-in-brazil/57607 "2023-05-30T17:08:50Z")
Hello, thank you for contacting me, In order to clarify the situation of my address, I live in Portugal and Brazil, I have family business here and there, I would like to keep my account in Brazil, as that is where I do… --- ## [DERIV IS very fake they can't desern fake documents..kindly be keen while using the P2P platform since DERIV is accepting fake documents to release sellers dollars ..they have released my 35$ with fake documents they were sent by a buyer..i have sent them](https://community.deriv.com/t/deriv-is-very-fake-they-cant-desern-fake-documents-kindly-be-keen-while-using-the-p2p-platform-since-deriv-is-accepting-fake-documents-to-release-sellers-dollars-they-have-released-my-35-with-fake-documents-they-were-sent-by-a-buyer-i-have-sent-them/57540)
**Author:** [@behoove-aeolist-2](https://community.deriv.com/u/behoove-aeolist-2)\ **Replies:** 1\ **Last updated:** [May 29, 2023, 6:32pm UTC](https://community.deriv.com/t/deriv-is-very-fake-they-cant-desern-fake-documents-kindly-be-keen-while-using-the-p2p-platform-since-deriv-is-accepting-fake-documents-to-release-sellers-dollars-they-have-released-my-35-with-fake-documents-they-were-sent-by-a-buyer-i-have-sent-them/57540 "2023-05-29T18:32:39Z")
DERIV IS very fake they can’t desern fake documents…kindly be keen while using the P2P platform since DERIV is accepting fake documents to release sellers dollars …they have released my 35$ with fake documents they were … --- ## [Premium Payment Agent](https://community.deriv.com/t/premium-payment-agent/53439)
**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Replies:** 0\ **Last updated:** [April 17, 2023, 3:03am UTC](https://community.deriv.com/t/premium-payment-agent/53439 "2023-04-17T03:03:08Z")
Hello Deriv Community, We’re excited to announce a new partnership opportunity: becoming Deriv’s premium payment agent. Premium payment agents work alongside payment agents to provide transaction support to our clients. … --- ## [Steps to delete Deriv P2P ads/adverts (Web Version)](https://community.deriv.com/t/steps-to-delete-deriv-p2p-ads-adverts-web-version/51106)
**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Replies:** 0\ **Last updated:** [March 28, 2023, 5:33am UTC](https://community.deriv.com/t/steps-to-delete-deriv-p2p-ads-adverts-web-version/51106 "2023-03-28T05:33:08Z")
Dear members! If you wish to delete your Deriv P2P ads/adverts, this is the article for you. Kindly follow the steps below: Go to your Deriv P2P cashier Deriv App | Deriv on the “My Ads” section. Note that ads can o… --- ## [Steps to permanently save Payment Methods for Deriv P2P (Desktop Version)](https://community.deriv.com/t/steps-to-permanently-save-payment-methods-for-deriv-p2p-desktop-version/49813)
**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Replies:** 0\ **Last updated:** [March 15, 2023, 2:21am UTC](https://community.deriv.com/t/steps-to-permanently-save-payment-methods-for-deriv-p2p-desktop-version/49813 "2023-03-15T02:21:25Z")
Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Log in to your Deriv.com account Click on Cashier Click on the Deriv P2P Click on My pr… --- ## [Steps to permanently save Payment Methods for Deriv P2P (App Version)](https://community.deriv.com/t/steps-to-permanently-save-payment-methods-for-deriv-p2p-app-version/50520)
**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Replies:** 0\ **Last updated:** [March 22, 2023, 5:02am UTC](https://community.deriv.com/t/steps-to-permanently-save-payment-methods-for-deriv-p2p-app-version/50520 "2023-03-22T05:02:57Z")
Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Sign in to your Deriv.com account Click on Profile below on the screen Click on Settin… --- ## [Retiros/15 dias](https://community.deriv.com/t/retiros-15-dias/57115)
**Author:** [@camwood-adjiger-2](https://community.deriv.com/u/camwood-adjiger-2)\ **Replies:** 2\ **Last updated:** [May 25, 2023, 5:38am UTC](https://community.deriv.com/t/retiros-15-dias/57115 "2023-05-25T05:38:45Z")
Cuánto es lo más tardado en verse reflejado los retiros aprobados por tarjeta de débito, una vez que haya pasado más de 15 días hábiles? --- ## [Withdrawl not recieved](https://community.deriv.com/t/withdrawl-not-recieved/32918)
**Author:** [@blushet-adcraft-2](https://community.deriv.com/u/blushet-adcraft-2)\ **Replies:** 3\ **Last updated:** [May 24, 2023, 5:18am UTC](https://community.deriv.com/t/withdrawl-not-recieved/32918 "2023-05-24T05:18:40Z")
Hello sir my withdral not recieved till now Date of request 22 June trace I’d trace ID 27278303 --- ## [L'accumulateur](https://community.deriv.com/t/laccumulateur/55771)
**Author:** [@aldrins-aflaxen-2](https://community.deriv.com/u/aldrins-aflaxen-2)\ **Replies:** 3\ **Last updated:** [May 22, 2023, 10:39am UTC](https://community.deriv.com/t/laccumulateur/55771 "2023-05-22T10:39:03Z")
Bonjour j’espère que vous allez tous bien, j’ai un problème, j’ai utilisé la nouvelle methode de trading ACCUMULATEUR sur compte Démo mais dés que je passe sur compte réelle, elle ne figure pas sur la liste des moyens de… --- ## [Hola, no me verifican mi cuenta y ya he enviado todos los docuementos](https://community.deriv.com/t/hola-no-me-verifican-mi-cuenta-y-ya-he-enviado-todos-los-docuementos/56899)
**Author:** [@bedpost-agamist-2](https://community.deriv.com/u/bedpost-agamist-2)\ **Replies:** 1\ **Last updated:** [May 21, 2023, 6:33am UTC](https://community.deriv.com/t/hola-no-me-verifican-mi-cuenta-y-ya-he-enviado-todos-los-docuementos/56899 "2023-05-21T06:33:09Z")
tengo problemas con la verificación de mi cuenta --- ## [fraude operar con p2p](https://community.deriv.com/t/fraude-operar-con-p2p/52419)
**Author:** [@chapati-achymia-2](https://community.deriv.com/u/chapati-achymia-2)\ **Replies:** 4\ **Last updated:** [May 19, 2023, 4:08am UTC](https://community.deriv.com/t/fraude-operar-con-p2p/52419 "2023-05-19T04:08:06Z")
Continuando con la discusión de Fraud Advertiser on Deriv D2P: Hace unos dias puse un anuncio para vender mi saldo en P2P un usuario supuestamente me los compro espere que me haga la transferencia ,esa persona nunca me… --- ## [MT5 platform unloading expert advisors automatically](https://community.deriv.com/t/mt5-platform-unloading-expert-advisors-automatically/56730)
**Author:** [@accidie-abiding-2](https://community.deriv.com/u/accidie-abiding-2)\ **Replies:** 1\ **Last updated:** [May 19, 2023, 3:59am UTC](https://community.deriv.com/t/mt5-platform-unloading-expert-advisors-automatically/56730 "2023-05-19T03:59:37Z")
I load my EA as usual and it has been working since November 2022, but the last 3 days all my EA’s are unloaded automatically with no errors on the log except EA name unloaded, sometimes they are unloaded after 1 hour so… --- ## [I need assistance](https://community.deriv.com/t/i-need-assistance/56511)
**Author:** [@bielded-aerobee-2](https://community.deriv.com/u/bielded-aerobee-2)\ **Replies:** 1\ **Last updated:** [May 17, 2023, 10:29am UTC](https://community.deriv.com/t/i-need-assistance/56511 "2023-05-17T10:29:38Z")
Each time I try to enter a trade like USD/JPY , I get error message “not enough money” But I have $20 balance on my Deriv account Can someone tell me the amount sufficient to start trading Financials on MT5 …thank you… --- ## [Withdrawal difficulties](https://community.deriv.com/t/withdrawal-difficulties/56140)
**Author:** [@canners-abscind-2](https://community.deriv.com/u/canners-abscind-2)\ **Replies:** 1\ **Last updated:** [May 13, 2023, 5:41pm UTC](https://community.deriv.com/t/withdrawal-difficulties/56140 "2023-05-13T17:41:12Z")
Please my money is stuck in deriv… the Dp2p2 was removed so i don’t have an alternative to withdraw. I deposited with crypto but yet cant withdraw with crypto. I used an e wallet to deposit but yet i can’t see option to … --- ## [Help in register my app](https://community.deriv.com/t/help-in-register-my-app/56109)
**Author:** [@capulet-airview-1](https://community.deriv.com/u/capulet-airview-1)\ **Replies:** 1\ **Last updated:** [May 13, 2023, 5:38pm UTC](https://community.deriv.com/t/help-in-register-my-app/56109 "2023-05-13T17:38:29Z")
when trying to create the App, OaAuth details are requested what will be the Authorization url? and the Verification Url? can you show me an example? --- ## [problema no grafico da bynary bot](https://community.deriv.com/t/problema-no-grafico-da-bynary-bot/55175)
**Author:** [@altared-acknown-2](https://community.deriv.com/u/altared-acknown-2)\ **Replies:** 1\ **Last updated:** [May 3, 2023, 2:08pm UTC](https://community.deriv.com/t/problema-no-grafico-da-bynary-bot/55175 "2023-05-03T14:08:09Z")
estou com um problema alguem consegue me ajudar meu grafico do binary bot esta normal, quando abro ele coloco em grafico de 1 munuto cm velas, elr toda vez quando o robo faz uma operacao o grafico trava e aparece a seg… --- ## [Sold my funds but has not received the money yet](https://community.deriv.com/t/sold-my-funds-but-has-not-received-the-money-yet/55978)
**Author:** [@astound-aflower-2](https://community.deriv.com/u/astound-aflower-2)\ **Replies:** 1\ **Last updated:** [May 11, 2023, 5:51pm UTC](https://community.deriv.com/t/sold-my-funds-but-has-not-received-the-money-yet/55978 "2023-05-11T17:51:04Z")
I sold funds but has not received the money yet --- ## [Disparition d'argent](https://community.deriv.com/t/disparition-dargent/55024)
**Author:** [@beliers-affraps-2](https://community.deriv.com/u/beliers-affraps-2)\ **Replies:** 5\ **Last updated:** [May 11, 2023, 5:49am UTC](https://community.deriv.com/t/disparition-dargent/55024 "2023-05-11T05:49:42Z")
Bonjour je viens d’effectuer un transfert d’argent sortant de deriv vers meta5 mais l’argent n’apparaît pas sur meta5 alors que sur deriv la sommes n’apparaît plus que faire svp. --- ## [Reactivation of deriv account](https://community.deriv.com/t/reactivation-of-deriv-account/55880)
**Author:** [@bollock-agalite-2](https://community.deriv.com/u/bollock-agalite-2)\ **Replies:** 1\ **Last updated:** [May 10, 2023, 1:27pm UTC](https://community.deriv.com/t/reactivation-of-deriv-account/55880 "2023-05-10T13:27:46Z")
How do I reactive my deriv account that I once deleted --- ## [Profit](https://community.deriv.com/t/profit/55400)
**Author:** [@broguer-affaire-1](https://community.deriv.com/u/broguer-affaire-1)\ **Replies:** 1\ **Last updated:** [May 9, 2023, 7:50am UTC](https://community.deriv.com/t/profit/55400 "2023-05-09T07:50:12Z")
What do I change in my bot to get profits of 80% rather than 10% --- ## [Can't withdraw from my account](https://community.deriv.com/t/cant-withdraw-from-my-account/35493)
**Author:** [@booksie-acridan-2](https://community.deriv.com/u/booksie-acridan-2)\ **Replies:** 5\ **Last updated:** [May 9, 2023, 7:06am UTC](https://community.deriv.com/t/cant-withdraw-from-my-account/35493 "2023-05-09T07:06:07Z")
dear all, when i try to withdrow after confirmation link by email i get that mesage please help i dont understand what to do If you need help with your withdrawal, please click here to visit our Help Centre. Alternativ… --- ## [Why was my server changed?](https://community.deriv.com/t/why-was-my-server-changed/47372)
**Author:** [@bilobed-aborter-2](https://community.deriv.com/u/bilobed-aborter-2)\ **Replies:** 7\ **Last updated:** [May 8, 2023, 1:49pm UTC](https://community.deriv.com/t/why-was-my-server-changed/47372 "2023-05-08T13:49:54Z")
My server was changed from Deriv Server 02 to Deriv Server, since then I have been losing all my trades to unnecessary manipulations. Every now and then my server is locked. I have lost thousands of dollars by funding an… --- ## [How to increase my account limits](https://community.deriv.com/t/how-to-increase-my-account-limits/42909)
**Author:** [@arkites-aeonium-2](https://community.deriv.com/u/arkites-aeonium-2)\ **Replies:** 3\ **Last updated:** [May 8, 2023, 1:46pm UTC](https://community.deriv.com/t/how-to-increase-my-account-limits/42909 "2023-05-08T13:46:01Z")
How can I increase the limit on my account I’ve verified my account but the limit is still below 150$ withdraw --- ## [Withdrawal declined Insufficient Trading Activity](https://community.deriv.com/t/withdrawal-declined-insufficient-trading-activity/53730)
**Author:** [@abyssal-aegagri-2](https://community.deriv.com/u/abyssal-aegagri-2)\ **Replies:** 8\ **Last updated:** [May 7, 2023, 6:26am UTC](https://community.deriv.com/t/withdrawal-declined-insufficient-trading-activity/53730 "2023-05-07T06:26:48Z")
I have been trading with Deriv several months and my account and identity has been verified. I was keeping deposit since I started and lost most of my equity more than 70K. Yesterday again deposited 10K and started to … --- ## [Proof of adress](https://community.deriv.com/t/proof-of-adress/26530)
**Author:** [@avatars-adamant-2](https://community.deriv.com/u/avatars-adamant-2)\ **Replies:** 20\ **Last updated:** [May 7, 2023, 5:24am UTC](https://community.deriv.com/t/proof-of-adress/26530 "2023-05-07T05:24:13Z")
I uploaded my bank statement as proof of address, but it was rejected. What type of proof do they need? [Previous page](https://community.deriv.com/c/uncategorised/1.md?page=26) [Next page](https://community.deriv.com/c/uncategorised/1.md?page=28)