# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=3 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 4 --- ## [DERIV NO LIBERA MI DEPÓSITO](https://community.deriv.com/t/deriv-no-libera-mi-deposito/89193)
**Author:** [@botargo-amanita-2](https://community.deriv.com/u/botargo-amanita-2)\ **Replies:** 1\ **Last updated:** [March 3, 2026, 7:59pm UTC](https://community.deriv.com/t/deriv-no-libera-mi-deposito/89193 "2026-03-03T19:59:40Z")
Hace ya 18 Horas que hice 2 depósitos en criptomoneda, por medio de binance usando LTC. Deriv no responde, solamente tienen mensajes automáticos y no un personal oficial que resuelva la situación. Deriv por favor neces… --- ## [DEPÓSITO NO RECIBIDO](https://community.deriv.com/t/deposito-no-recibido/89189)
**Author:** [@botargo-amanita-2](https://community.deriv.com/u/botargo-amanita-2)\ **Replies:** 1\ **Last updated:** [March 3, 2026, 7:46am UTC](https://community.deriv.com/t/deposito-no-recibido/89189 "2026-03-03T07:46:51Z")
Buenas! Hice 2 depósitos a mí cuenta deriv por medio de binance usando LTC (litcoin) Deriv me envió los correos de depósitos aprobados pero no hay fondos reflejados en mi cuenta. AYUDAAAA POR FAVORRRRRR :sos\_button: --- ## [Deriv P2P app Version -2 update – Real name hidden & bank copy option missing](https://community.deriv.com/t/deriv-p2p-app-version-2-update-real-name-hidden-bank-copy-option-missing/89172)
**Author:** [@TamilMani-Exchange](https://community.deriv.com/u/TamilMani-Exchange)\ **Replies:** 1\ **Last updated:** [February 26, 2026, 4:39pm UTC](https://community.deriv.com/t/deriv-p2p-app-version-2-update-real-name-hidden-bank-copy-option-missing/89172 "2026-02-26T16:39:16Z")
Hello Deriv Team, Happy to see that Deriv P2P App Version 2 has been published , After the latest Deriv P2P update, some usability challenges have been observed while using the platform: :one: Real name visibility Cu… --- ## [Losing money due to deriv errors](https://community.deriv.com/t/losing-money-due-to-deriv-errors/75088)
**Author:** [@bioptic-aheight-2](https://community.deriv.com/u/bioptic-aheight-2)\ **Replies:** 10\ **Last updated:** [February 26, 2026, 10:54am UTC](https://community.deriv.com/t/losing-money-due-to-deriv-errors/75088 "2026-02-26T10:54:31Z")
I am very unhappy with deriv. Lost all of my money and couldn’t log in to stop my trades. I was in a profit and the server kicked me out and lost everything. I would like deriv to refund me. This is totally unacceptable … --- ## [API auto connect ?](https://community.deriv.com/t/api-auto-connect/89161)
**Author:** [@affreux-adsmith-2](https://community.deriv.com/u/affreux-adsmith-2)\ **Replies:** 1\ **Last updated:** [February 20, 2026, 5:56am UTC](https://community.deriv.com/t/api-auto-connect/89161 "2026-02-20T05:56:50Z")
i was closed trading yesterday midnight, today morning when i open mt5 and Dtrader my balance gone and i can see that someone doing trade right now also, when i connect to an chat agent he will tell that any api token co… --- ## [🔐 P2P Security Enhancement Proposal: 2FA Protection & Trust Badge Improvements](https://community.deriv.com/t/p2p-security-enhancement-proposal-2fa-protection-trust-badge-improvements/89149)
**Author:** [@TamilMani-Exchange](https://community.deriv.com/u/TamilMani-Exchange)\ **Replies:** 1\ **Last updated:** [February 16, 2026, 10:36am UTC](https://community.deriv.com/t/p2p-security-enhancement-proposal-2fa-protection-trust-badge-improvements/89149 "2026-02-16T10:36:37Z")
Hello Deriv Team, I would like to submit a security and improvement proposal to help strengthen the Deriv P2P ecosystem and improve protection for all users. These suggestions are based on practical P2P trading experie… --- ## [Your transfer from mt5 account is unavailable](https://community.deriv.com/t/your-transfer-from-mt5-account-is-unavailable/89143)
**Author:** [@arridge-acuerdo-2](https://community.deriv.com/u/arridge-acuerdo-2)\ **Replies:** 1\ **Last updated:** [February 15, 2026, 2:43am UTC](https://community.deriv.com/t/your-transfer-from-mt5-account-is-unavailable/89143 "2026-02-15T02:43:32Z")
Does anyone know why I can’t transfer money from my mt5 account to my CR account , I don’t have restrictions on anything, but this error message keeps popping up saying ur transfer from mt5 to dollar account is unavailab… --- ## [Proof of address deriv](https://community.deriv.com/t/proof-of-address-deriv/42789)
**Author:** [@bargirl-aerobus-2](https://community.deriv.com/u/bargirl-aerobus-2)\ **Replies:** 3\ **Last updated:** [February 12, 2026, 11:32am UTC](https://community.deriv.com/t/proof-of-address-deriv/42789 "2026-02-12T11:32:53Z")
I recently opened an account on deriv. My identity verification was quick and easy. But my proof of address does not want to be verified. I uploaded a bank letter containing all relevant information required and meet all… --- ## [Je n'arrive pas à effectuer un dépôt](https://community.deriv.com/t/je-narrive-pas-a-effectuer-un-depot/89119)
**Author:** [@beadeye-alsoone-2](https://community.deriv.com/u/beadeye-alsoone-2)\ **Replies:** 1\ **Last updated:** [February 10, 2026, 7:46am UTC](https://community.deriv.com/t/je-narrive-pas-a-effectuer-un-depot/89119 "2026-02-10T07:46:01Z")
J’ai n’arrive pas à effectuer un dépôt je ne sais pas pourquoi --- ## [Transfer to trading account issue](https://community.deriv.com/t/transfer-to-trading-account-issue/89123)
**Author:** [@chokris-acnodal-2](https://community.deriv.com/u/chokris-acnodal-2)\ **Replies:** 1\ **Last updated:** [February 7, 2026, 1:23am UTC](https://community.deriv.com/t/transfer-to-trading-account-issue/89123 "2026-02-07T01:23:56Z")
My account was inactive for over 60days, now it is activated but it still has my old standard account but I cant transfer funds from my wallet to the trading account --- ## [No me aparece la opcion de metodos para retirar ni depositar como Airtm y Binance](https://community.deriv.com/t/no-me-aparece-la-opcion-de-metodos-para-retirar-ni-depositar-como-airtm-y-binance/89116)
**Author:** [@arching-airship-2](https://community.deriv.com/u/arching-airship-2)\ **Replies:** 1\ **Last updated:** [February 5, 2026, 11:35pm UTC](https://community.deriv.com/t/no-me-aparece-la-opcion-de-metodos-para-retirar-ni-depositar-como-airtm-y-binance/89116 "2026-02-05T23:35:05Z")
Saludos, No me aparece opciones que anteriormente tenia activas como Airtm y Binance. Envia correo de seguridad y al dar al boton “Si, soy yo” lleva a una pantalla al cajero donde no me permite avanzar mas de alli. El b… --- ## [Issue with Referral Tracking and Missing Commissions - Need Urgent Clarification](https://community.deriv.com/t/issue-with-referral-tracking-and-missing-commissions-need-urgent-clarification/89107)
**Author:** [@chirted-aikidos-2](https://community.deriv.com/u/chirted-aikidos-2)\ **Replies:** 1\ **Last updated:** [January 31, 2026, 1:14am UTC](https://community.deriv.com/t/issue-with-referral-tracking-and-missing-commissions-need-urgent-clarification/89107 "2026-01-31T01:14:09Z")
What is this discussion about (brief): Referral links not tracking clients correctly and commissions not being credited even after confirmation. Topic Content: I am writing this post to raise a serious and ongoing issu… --- ## [MISSING WITHDRAWALS TO ASTROPAY E-WALLET](https://community.deriv.com/t/missing-withdrawals-to-astropay-e-wallet/89087)
**Author:** [@bonxies-aliofar-2](https://community.deriv.com/u/bonxies-aliofar-2)\ **Replies:** 2\ **Last updated:** [January 28, 2026, 10:50am UTC](https://community.deriv.com/t/missing-withdrawals-to-astropay-e-wallet/89087 "2026-01-28T10:50:48Z")
I withdrew money almost a week ago ,but the money has not been reflected on my Astropay e-wallet .I have tried contacting Deriv but they keep taking me in a loop and not solving my problem .What should i really do --- ## [Cambiar método de pago](https://community.deriv.com/t/cambiar-metodo-de-pago/89095)
**Author:** [@brachia-agendum-2](https://community.deriv.com/u/brachia-agendum-2)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 10:46am UTC](https://community.deriv.com/t/cambiar-metodo-de-pago/89095 "2026-01-28T10:46:29Z")
Amigos, alguien me puede ayudar, e estado usando una nueva tarjeta para hacer depósitos y retiros, hoy pretendía retirar pero deriv me indica que lo debo usar a la tarjeta que tenía anteriormente pero ya no la tengo, que… --- ## [Changing my fiat currency from USDC to USD](https://community.deriv.com/t/changing-my-fiat-currency-from-usdc-to-usd/46932)
**Author:** [@aechmea-affeare-2](https://community.deriv.com/u/aechmea-affeare-2)\ **Replies:** 4\ **Last updated:** [January 27, 2026, 6:01pm UTC](https://community.deriv.com/t/changing-my-fiat-currency-from-usdc-to-usd/46932 "2026-01-27T18:01:21Z")
Hello. Would like to change my fiat currency from USDC to USD. --- ## [Payments and deposits as well as a lack of or absence of an actual human agent](https://community.deriv.com/t/payments-and-deposits-as-well-as-a-lack-of-or-absence-of-an-actual-human-agent/89093)
**Author:** [@aphasia-abolish-2](https://community.deriv.com/u/aphasia-abolish-2)\ **Replies:** 1\ **Last updated:** [January 26, 2026, 8:46pm UTC](https://community.deriv.com/t/payments-and-deposits-as-well-as-a-lack-of-or-absence-of-an-actual-human-agent/89093 "2026-01-26T20:46:28Z")
I recently made a deposit that has not been credited to my account, on trying to reach help desk, they gave me a bot that has been taking me round in circles and very frustrating… I would like to know if anyone has exper… --- ## [I'm a Deriv Master partner but all my sub-partners has no referral links](https://community.deriv.com/t/im-a-deriv-master-partner-but-all-my-sub-partners-has-no-referral-links/88915)
**Author:** [@chirper-accrete-2](https://community.deriv.com/u/chirper-accrete-2)\ **Replies:** 3\ **Last updated:** [January 25, 2026, 4:34pm UTC](https://community.deriv.com/t/im-a-deriv-master-partner-but-all-my-sub-partners-has-no-referral-links/88915 "2026-01-25T16:34:29Z")
I joined the Deriv Master partner and I have so many people that registered under me as a sub-partners but none of them got their referral links. When they login to their account and click on “My Referral Links” it will … --- ## [No Referral link for my sub-partners](https://community.deriv.com/t/no-referral-link-for-my-sub-partners/88912)
**Author:** [@chirper-accrete-2](https://community.deriv.com/u/chirper-accrete-2)\ **Replies:** 3\ **Last updated:** [January 25, 2026, 4:26pm UTC](https://community.deriv.com/t/no-referral-link-for-my-sub-partners/88912 "2026-01-25T16:26:03Z")
What is happening with Deriv…??? No customer support for Nigerians; They put a horrible person as a customer support agent for Nigerians(Amy but name) and she don’t even know anything about Deriv :cry: When you ask her… --- ## [Issues with IB referrals not appearing under my account](https://community.deriv.com/t/issues-with-ib-referrals-not-appearing-under-my-account/89090)
**Author:** [@chirted-aikidos-2](https://community.deriv.com/u/chirted-aikidos-2)\ **Replies:** 1\ **Last updated:** [January 24, 2026, 10:37pm UTC](https://community.deriv.com/t/issues-with-ib-referrals-not-appearing-under-my-account/89090 "2026-01-24T22:37:24Z")
Post content: am an Introducing Broker (IB) with Deriv. Recently, I have been facing an ongoing issue with client referrals. When my clients register new accounts using my referral link, the clients do not appear under… --- ## [They liquidated my account wrongly](https://community.deriv.com/t/they-liquidated-my-account-wrongly/89076)
**Author:** [@bodrage-acushla-2](https://community.deriv.com/u/bodrage-acushla-2)\ **Replies:** 1\ **Last updated:** [January 20, 2026, 2:56pm UTC](https://community.deriv.com/t/they-liquidated-my-account-wrongly/89076 "2026-01-20T14:56:59Z")
iam a gold trader I set my tp 4492 and my tp was Hit 4462 i have all proof Screen shorts and Every thing but they Did not refund me i lost my 1400 dls bcz off this --- ## [Dayly and Weekly Chart are different](https://community.deriv.com/t/dayly-and-weekly-chart-are-different/71949)
**Author:** [@carrell-acousma-2](https://community.deriv.com/u/carrell-acousma-2)\ **Replies:** 2\ **Last updated:** [January 15, 2026, 10:21pm UTC](https://community.deriv.com/t/dayly-and-weekly-chart-are-different/71949 "2026-01-15T22:21:47Z")
Hi, I note that dayly and weekly chart in ctrade is different. Tradingview deriv and mt5 are the same. --- ## [Wrong crypto deposit but same network (erc20](https://community.deriv.com/t/wrong-crypto-deposit-but-same-network-erc20/89058)
**Author:** [@charpit-alveloz-2](https://community.deriv.com/u/charpit-alveloz-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 6:36am UTC](https://community.deriv.com/t/wrong-crypto-deposit-but-same-network-erc20/89058 "2026-01-14T06:36:57Z")
I deposited usdt (erc20) using usdc(erc20) address How do I recover my funds --- ## [Dépôt non abouti](https://community.deriv.com/t/depot-non-abouti/88913)
**Author:** [@anterin-alumium-2](https://community.deriv.com/u/anterin-alumium-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 4:30am UTC](https://community.deriv.com/t/depot-non-abouti/88913 "2026-01-14T04:30:48Z")
Combien de temps faut-il avant que mon dépôt ne soit effectif ? J’ai fait un dépôt USDT ERC20 depuis 3 jours et jusque là, je n’ai rien eu. J’écris au chat mais aucune réponse. --- ## [bloqueo de cartera](https://community.deriv.com/t/bloqueo-de-cartera/88916)
**Author:** [@ammiral-alkalis-2](https://community.deriv.com/u/ammiral-alkalis-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 4:29am UTC](https://community.deriv.com/t/bloqueo-de-cartera/88916 "2026-01-14T04:29:26Z")
realice la solicitud del desbloqueo de cartera y envie los soportes que me pidieron pero aun aparece bloqueada, la cartera aparece cargada no se por que no responden eso demuestra la responsabilidda que tienen con el cl… --- ## [transaction problems need](https://community.deriv.com/t/transaction-problems-need/88926)
**Author:** [@charnel-alehoof-2](https://community.deriv.com/u/charnel-alehoof-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 4:26am UTC](https://community.deriv.com/t/transaction-problems-need/88926 "2026-01-14T04:26:25Z")
Me too I deposit is not reflecting in my account drive go, over 3 Days now --- ## [Volatility 250 (1s) Concern](https://community.deriv.com/t/volatility-250-1s-concern/88937)
**Author:** [@brevity-aeronef-2](https://community.deriv.com/u/brevity-aeronef-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 3:19am UTC](https://community.deriv.com/t/volatility-250-1s-concern/88937 "2026-01-14T03:19:12Z")
Hello Deriv, Volatility 250 (1s) has been behaving like Volatility 200 (1s) and 300 (1s). Historical performance is important in trading, so I would like to ask what the plan is for disabling 250 (1s). What steps is man… --- ## [Tradingview Analysis](https://community.deriv.com/t/tradingview-analysis/15629)
**Author:** [@amerind-accused-2](https://community.deriv.com/u/amerind-accused-2)\ **Replies:** 4\ **Last updated:** [January 14, 2026, 3:14am UTC](https://community.deriv.com/t/tradingview-analysis/15629 "2026-01-14T03:14:57Z")
Kindly work on your tradingview platform, it doesn’t save charts… Kindly work on a tradingview that can save chart analysis --- ## [Unsuccessful deposit](https://community.deriv.com/t/unsuccessful-deposit/88943)
**Author:** [@billowy-adenium-2](https://community.deriv.com/u/billowy-adenium-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 3:10am UTC](https://community.deriv.com/t/unsuccessful-deposit/88943 "2026-01-14T03:10:22Z")
I deposited into the deriv platform but got debited from my end but it’s not reflecting on deriv account --- ## [Unable to with my money and no real representative](https://community.deriv.com/t/unable-to-with-my-money-and-no-real-representative/88979)
**Author:** [@agynous-alveary-2](https://community.deriv.com/u/agynous-alveary-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 2:47am UTC](https://community.deriv.com/t/unable-to-with-my-money-and-no-real-representative/88979 "2026-01-14T02:47:17Z")
Good day all, so its been 3 days since Deriv has been constantly denying my withdrawal asking me to use the bitcoin wallet to withdraw. Deriv website specifically says to withdraw using the method u fund with and in my … --- ## [How to get a live rep Not AI Amy](https://community.deriv.com/t/how-to-get-a-live-rep-not-ai-amy/88980)
**Author:** [@agynous-alveary-2](https://community.deriv.com/u/agynous-alveary-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 2:39am UTC](https://community.deriv.com/t/how-to-get-a-live-rep-not-ai-amy/88980 "2026-01-14T02:39:23Z")
I need to speak to a live rep from deriv [Previous page](https://community.deriv.com/c/uncategorised/1.md?page=2) [Next page](https://community.deriv.com/c/uncategorised/1.md?page=4)