# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=30

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 31

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## [¿DERIV ES UNA ESTAFA?](https://community.deriv.com/t/deriv-es-una-estafa/50382)

<div class="topic-metadata">

**Author:** [@bedsick-albergo-1](https://community.deriv.com/u/bedsick-albergo-1)\
**Replies:** 1\
**Last updated:** [March 21, 2023, 4:52pm UTC](https://community.deriv.com/t/deriv-es-una-estafa/50382 "2023-03-21T16:52:39Z")

</div>

HE LEIDO MUCHO Y VISTO MUCHO SOBRE INDICES SINTETICOS TODOS COINCIDEN EN SUS MALAS REGULACIONES Y MUCHAS QUEJAS A LA HORA DE RETIRAR EL CAPITAL

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## [DERIV HAS REUSED ME FROM WITHDRAWING](https://community.deriv.com/t/deriv-has-reused-me-from-withdrawing/50165)

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**Author:** [@balatas-acousma-2](https://community.deriv.com/u/balatas-acousma-2)\
**Replies:** 3\
**Last updated:** [March 20, 2023, 7:50am UTC](https://community.deriv.com/t/deriv-has-reused-me-from-withdrawing/50165 "2023-03-20T07:50:53Z")

</div>

Deriv has refused me from withdrawing. They are saying i should deposit more money before i can withdraw. I think deriv has collapsed like silicon valley bank

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## [Contato da DeeGeeBot](https://community.deriv.com/t/contato-da-deegeebot/50281)

<div class="topic-metadata">

**Author:** [@algosis-aerials-2](https://community.deriv.com/u/algosis-aerials-2)\
**Replies:** 1\
**Last updated:** [March 20, 2023, 3:33am UTC](https://community.deriv.com/t/contato-da-deegeebot/50281 "2023-03-20T03:33:37Z")

</div>

Saudações, Comunidade Deriv! Eu já tenho assinatura dos robôs da DeeGeeBot e os uso normalmente, mas eu gostaria que fosse integrado, se possível, minha ideia de aliviar ou minimizar a sequência de perdas (loss) sucessi…

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## [Jump 100 index stoploss](https://community.deriv.com/t/jump-100-index-stoploss/50041)

<div class="topic-metadata">

**Author:** [@carshop-abvolts-2](https://community.deriv.com/u/carshop-abvolts-2)\
**Replies:** 1\
**Last updated:** [March 17, 2023, 2:18pm UTC](https://community.deriv.com/t/jump-100-index-stoploss/50041 "2023-03-17T14:18:11Z")

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Hi. What are the rules for the jump 100 index stoploss?

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## [Scammed by payment agent.. Username and cr numberCr1072706(Donvalfx) and cr2755106(classicfx)](https://community.deriv.com/t/scammed-by-payment-agent-username-and-cr-numbercr1072706-donvalfx-and-cr2755106-classicfx/49932)

<div class="topic-metadata">

**Author:** [@auletai-acumens-2](https://community.deriv.com/u/auletai-acumens-2)\
**Replies:** 4\
**Last updated:** [March 17, 2023, 5:18am UTC](https://community.deriv.com/t/scammed-by-payment-agent-username-and-cr-numbercr1072706-donvalfx-and-cr2755106-classicfx/49932 "2023-03-17T05:18:58Z")

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Cr1072706(Donvalfx) and cr2755106(classicfx)

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## [Banned payment agent](https://community.deriv.com/t/banned-payment-agent/49934)

<div class="topic-metadata">

**Author:** [@auletai-acumens-2](https://community.deriv.com/u/auletai-acumens-2)\
**Replies:** 1\
**Last updated:** [March 16, 2023, 4:21am UTC](https://community.deriv.com/t/banned-payment-agent/49934 "2023-03-16T04:21:56Z")

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Please banned payment agent named classicfx and donvalfx, he has been scamming people, I’m one of the people he scammed… His username is still on the payment agent list… Cr1072706(Donvalfx) and cr2755106(classicfx)

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## [Non Received of Funds](https://community.deriv.com/t/non-received-of-funds/31760)

<div class="topic-metadata">

**Author:** [@acquist-adelges-2](https://community.deriv.com/u/acquist-adelges-2)\
**Replies:** 1\
**Last updated:** [June 7, 2022, 6:01am UTC](https://community.deriv.com/t/non-received-of-funds/31760 "2022-06-07T06:01:32Z")

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Dear Team On the 2nd May 2022, I made two simultaneous withdrawals of $20,000 and $19,000 from the Deriv platform selecting Swissexchange as my payment agent. Its over 1 month now and i haven’t received the funds. Kind…

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## [What price value does it return in the history for ticks?](https://community.deriv.com/t/what-price-value-does-it-return-in-the-history-for-ticks/49880)

<div class="topic-metadata">

**Author:** [@bladded-alberts-1](https://community.deriv.com/u/bladded-alberts-1)\
**Replies:** 1\
**Last updated:** [March 15, 2023, 2:57pm UTC](https://community.deriv.com/t/what-price-value-does-it-return-in-the-history-for-ticks/49880 "2023-03-15T14:57:43Z")

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Please tell me, when executing a request via the “Tick History” API with the style “ticks” parameter, only one price is returned. Is it the purchase, sale, or average price?

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## [Payment agent withdrawals](https://community.deriv.com/t/payment-agent-withdrawals/49865)

<div class="topic-metadata">

**Author:** [@anytime-addedly-2](https://community.deriv.com/u/anytime-addedly-2)\
**Replies:** 1\
**Last updated:** [March 15, 2023, 12:49pm UTC](https://community.deriv.com/t/payment-agent-withdrawals/49865 "2023-03-15T12:49:57Z")

</div>

Hi all What is the best way for a payment agent to withdraw funds from the PA account?

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## [document authentication problem](https://community.deriv.com/t/document-authentication-problem/49783)

<div class="topic-metadata">

**Author:** [@aplites-advises-2](https://community.deriv.com/u/aplites-advises-2)\
**Replies:** 2\
**Last updated:** [March 15, 2023, 9:55am UTC](https://community.deriv.com/t/document-authentication-problem/49783 "2023-03-15T09:55:29Z")

</div>

Hello everybody I come to ask for help from you, it’s been quite a while since I submitted my information for verification with Deriv but without success. I do not know what to do Help me please.

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## [Transação](https://community.deriv.com/t/transacao/49812)

<div class="topic-metadata">

**Author:** [@burette-afflate-2](https://community.deriv.com/u/burette-afflate-2)\
**Replies:** 1\
**Last updated:** [March 15, 2023, 2:31am UTC](https://community.deriv.com/t/transacao/49812 "2023-03-15T02:31:30Z")

</div>

Fiz um depósito de 30 reais, tentei apenas uma transação, onde ganhei 1,50, porem nao acho esse valor em lugar algum desse app. Pode me ajudar, por favor?

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## [How can i change my adres from my previous to my current addres](https://community.deriv.com/t/how-can-i-change-my-adres-from-my-previous-to-my-current-addres/49728)

<div class="topic-metadata">

**Author:** [@chinwag-affiant-2](https://community.deriv.com/u/chinwag-affiant-2)\
**Replies:** 1\
**Last updated:** [March 14, 2023, 12:11pm UTC](https://community.deriv.com/t/how-can-i-change-my-adres-from-my-previous-to-my-current-addres/49728 "2023-03-14T12:11:17Z")

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Good day Can you please help me change my addres

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## [Am unable to withdraw](https://community.deriv.com/t/am-unable-to-withdraw/49617)

<div class="topic-metadata">

**Author:** [@bemixed-adamant-2](https://community.deriv.com/u/bemixed-adamant-2)\
**Replies:** 3\
**Last updated:** [March 14, 2023, 9:02am UTC](https://community.deriv.com/t/am-unable-to-withdraw/49617 "2023-03-14T09:02:59Z")

</div>

Have been trying to withdraw but it seems not to be available and I don’t understand the response am getting, have used life chat but the response there seems not to be of help as all the customer service agent are busy. …

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## [Help me! Please !! my money is withheld, how can I reverse this situation?](https://community.deriv.com/t/help-me-please-my-money-is-withheld-how-can-i-reverse-this-situation/49496)

<div class="topic-metadata">

**Author:** [@bornite-achiral-2](https://community.deriv.com/u/bornite-achiral-2)\
**Replies:** 1\
**Last updated:** [March 13, 2023, 4:50am UTC](https://community.deriv.com/t/help-me-please-my-money-is-withheld-how-can-i-reverse-this-situation/49496 "2023-03-13T04:50:46Z")

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Help me! Please !! my money is withheld, how can I reverse this situation?

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## [My dispute order of yesterday not yet solved](https://community.deriv.com/t/my-dispute-order-of-yesterday-not-yet-solved/49490)

<div class="topic-metadata">

**Author:** [@agarwal-acacine-2](https://community.deriv.com/u/agarwal-acacine-2)\
**Replies:** 1\
**Last updated:** [March 13, 2023, 4:48am UTC](https://community.deriv.com/t/my-dispute-order-of-yesterday-not-yet-solved/49490 "2023-03-13T04:48:48Z")

</div>

My dispute order of yesterday not yet solved

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## [Complain](https://community.deriv.com/t/complain/6343)

<div class="topic-metadata">

**Author:** [@broaden-acepots-2](https://community.deriv.com/u/broaden-acepots-2)\
**Replies:** 1\
**Last updated:** [March 10, 2023, 11:50am UTC](https://community.deriv.com/t/complain/6343 "2023-03-10T11:50:09Z")

</div>

you took positions on my account today at 11am and you burned my account why ??

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## [Mt5 password change](https://community.deriv.com/t/mt5-password-change/49258)

<div class="topic-metadata">

**Author:** [@auresca-acreage-2](https://community.deriv.com/u/auresca-acreage-2)\
**Replies:** 1\
**Last updated:** [March 10, 2023, 9:27am UTC](https://community.deriv.com/t/mt5-password-change/49258 "2023-03-10T09:27:08Z")

</div>

Hello, am having a problem login to my Mt5. How can do it?

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## [Argent matter](https://community.deriv.com/t/argent-matter/49093)

<div class="topic-metadata">

**Author:** [@bordels-acolyth-2](https://community.deriv.com/u/bordels-acolyth-2)\
**Replies:** 6\
**Last updated:** [March 9, 2023, 11:15am UTC](https://community.deriv.com/t/argent-matter/49093 "2023-03-09T11:15:31Z")

</div>

Please help … I am experiencing this matter it’s been 3 days now… I can’t withdraw…Please help

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## [Visa problem](https://community.deriv.com/t/visa-problem/49105)

<div class="topic-metadata">

**Author:** [@amorado-acetine-2](https://community.deriv.com/u/amorado-acetine-2)\
**Replies:** 1\
**Last updated:** [March 8, 2023, 5:35pm UTC](https://community.deriv.com/t/visa-problem/49105 "2023-03-08T17:35:14Z")

</div>

Bonjour, J’ai effectué plusieurs tantative negative avec ma carte Visa pour un depot mais sans succès car ma banque avait un probleme avec les paiement. Comme consequence, Deriv me dit que je ne peux plus utiliser Visa …

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## [Dbot security](https://community.deriv.com/t/dbot-security/49073)

<div class="topic-metadata">

**Author:** [@aquifer-acetums-2](https://community.deriv.com/u/aquifer-acetums-2)\
**Replies:** 1\
**Last updated:** [March 8, 2023, 5:28pm UTC](https://community.deriv.com/t/dbot-security/49073 "2023-03-08T17:28:32Z")

</div>

Good Day I was wondering if anyone knows of a way to add security to my dbot so I can sell it?

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## [Deposit Methods Not Showing in Cashier](https://community.deriv.com/t/deposit-methods-not-showing-in-cashier/48978)

<div class="topic-metadata">

**Author:** [@sirr\_mugonix](https://community.deriv.com/u/sirr_mugonix)\
**Replies:** 3\
**Last updated:** [March 7, 2023, 3:38pm UTC](https://community.deriv.com/t/deposit-methods-not-showing-in-cashier/48978 "2023-03-07T15:38:07Z")

</div>

The payments methods link (Payment Methods | Deposits and withdrawals | Deriv) has listed 13 active e-wallets, i.e., FasaPay, Perfect money, Skrill, Neteller, WebMoney, PaySafeCard, Jeton, STICPAY, airtm, Pay Livre, Onli…

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## [Alguien sabe si ay cuentas madre (MAM) que sirvan con deriv](https://community.deriv.com/t/alguien-sabe-si-ay-cuentas-madre-mam-que-sirvan-con-deriv/48944)

<div class="topic-metadata">

**Author:** [@bimasty-absence-2](https://community.deriv.com/u/bimasty-absence-2)\
**Replies:** 1\
**Last updated:** [March 7, 2023, 6:11am UTC](https://community.deriv.com/t/alguien-sabe-si-ay-cuentas-madre-mam-que-sirvan-con-deriv/48944 "2023-03-07T06:11:40Z")

</div>

Alguien sabe si ay cuentas Cuentas madre (MAM) que sirvan con deriv

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## [Salam.. Maaf di dasbor akun mt5. Deriv server nya tidak ada. Yg ada Deriv semo. Bagaimana caranya yah](https://community.deriv.com/t/salam-maaf-di-dasbor-akun-mt5-deriv-server-nya-tidak-ada-yg-ada-deriv-semo-bagaimana-caranya-yah/48897)

<div class="topic-metadata">

**Author:** [@chavish-adjures-2](https://community.deriv.com/u/chavish-adjures-2)\
**Replies:** 3\
**Last updated:** [March 6, 2023, 4:22pm UTC](https://community.deriv.com/t/salam-maaf-di-dasbor-akun-mt5-deriv-server-nya-tidak-ada-yg-ada-deriv-semo-bagaimana-caranya-yah/48897 "2023-03-06T16:22:18Z")

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Bagaimana yah. Di dasbor mt5 untuk login deriv server tidak ada. Yg ada Deriv demo. Mohon bantuan dan caranya

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## [Binary cheating!!!](https://community.deriv.com/t/binary-cheating/48500)

<div class="topic-metadata">

**Author:** [@blurred-abronia-2](https://community.deriv.com/u/blurred-abronia-2)\
**Replies:** 1\
**Last updated:** [March 2, 2023, 2:53pm UTC](https://community.deriv.com/t/binary-cheating/48500 "2023-03-02T14:53:33Z")

</div>

Why does my metatrader show different candles every day? This is impossible, you are cheating

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## [recharge error](https://community.deriv.com/t/recharge-error/48473)

<div class="topic-metadata">

**Author:** [@babudom-accerse-2](https://community.deriv.com/u/babudom-accerse-2)\
**Replies:** 1\
**Last updated:** [March 2, 2023, 2:51pm UTC](https://community.deriv.com/t/recharge-error/48473 "2023-03-02T14:51:38Z")

</div>

I made a deposit to my account but no account is still not available while my e-wallet is deducted

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## [Lot size](https://community.deriv.com/t/lot-size/48387)

<div class="topic-metadata">

**Author:** [@casaque-advenes-2](https://community.deriv.com/u/casaque-advenes-2)\
**Replies:** 1\
**Last updated:** [March 1, 2023, 5:11pm UTC](https://community.deriv.com/t/lot-size/48387 "2023-03-01T17:11:39Z")

</div>

Can i open lot size 5 on Boom 1000 with $10 acct?

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## [Tradingview Implementation](https://community.deriv.com/t/tradingview-implementation/48350)

<div class="topic-metadata">

**Author:** [@autumny-abiuret-2](https://community.deriv.com/u/autumny-abiuret-2)\
**Replies:** 0\
**Last updated:** [March 1, 2023, 3:59am UTC](https://community.deriv.com/t/tradingview-implementation/48350 "2023-03-01T03:59:05Z")

</div>

Why has Deriv decided to abandon tradingview dot binary dot com since December 2022? The site is not working since the so called update to the site. It no longer load as fast as before neither does it allow chart setting…

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## [tranfert error](https://community.deriv.com/t/tranfert-error/48282)

<div class="topic-metadata">

**Author:** [@alpiste-affably-2](https://community.deriv.com/u/alpiste-affably-2)\
**Replies:** 1\
**Last updated:** [March 1, 2023, 3:43am UTC](https://community.deriv.com/t/tranfert-error/48282 "2023-03-01T03:43:17Z")

</div>

I wanted to make a deposit on my account CR5039275, but I made a mistake by transferring 6.98euro from my perfectmoney account E19142204 to your account E2289343. Transfer details: 28.02.23 12:28 Account Transfer -6.98 P…

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## [Proof of address issue](https://community.deriv.com/t/proof-of-address-issue/48210)

<div class="topic-metadata">

**Author:** [@boyship-aegises-2](https://community.deriv.com/u/boyship-aegises-2)\
**Replies:** 1\
**Last updated:** [February 28, 2023, 3:28am UTC](https://community.deriv.com/t/proof-of-address-issue/48210 "2023-02-28T03:28:59Z")

</div>

I have been trying to upload my proof of address but it keep on telling me that “the proof of address can’t be changed” and I don’t change anything on my address. What might be the caused and the solution

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## [Account quiery](https://community.deriv.com/t/account-quiery/48162)

<div class="topic-metadata">

**Author:** [@champak-aerates-2](https://community.deriv.com/u/champak-aerates-2)\
**Replies:** 3\
**Last updated:** [February 28, 2023, 3:00am UTC](https://community.deriv.com/t/account-quiery/48162 "2023-02-28T03:00:47Z")

</div>

My accounts doesn’t shows quotes when logged them in mt5

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