# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=46

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 47

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## [Withdrawa to bank card](https://community.deriv.com/t/withdrawa-to-bank-card/22641)

<div class="topic-metadata">

**Author:** [@bocking-abacist-4](https://community.deriv.com/u/bocking-abacist-4)\
**Replies:** 1\
**Last updated:** [November 10, 2021, 2:05am UTC](https://community.deriv.com/t/withdrawa-to-bank-card/22641 "2021-11-10T02:05:41Z")

</div>

Can anyone show me how to withdraw my funds into my bank card please? I keep pressing the payout options but the bank card withdrawal is not cshowing anywhere.

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## [deposito via pix foi debitado da minha conta mas não caiu na Deriv. Como proceder?](https://community.deriv.com/t/deposito-via-pix-foi-debitado-da-minha-conta-mas-nao-caiu-na-deriv-como-proceder/22526)

<div class="topic-metadata">

**Author:** [@bilging-acrinyl-2](https://community.deriv.com/u/bilging-acrinyl-2)\
**Replies:** 2\
**Last updated:** [November 9, 2021, 12:15am UTC](https://community.deriv.com/t/deposito-via-pix-foi-debitado-da-minha-conta-mas-nao-caiu-na-deriv-como-proceder/22526 "2021-11-09T00:15:07Z")

</div>

deposito via pix foi debitado da minha conta mas não caiu na Deriv. Como proceder?

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## [Não aparecem as opçoes de saque](https://community.deriv.com/t/nao-aparecem-as-opcoes-de-saque/22577)

<div class="topic-metadata">

**Author:** [@cabouca-actinic-2](https://community.deriv.com/u/cabouca-actinic-2)\
**Replies:** 0\
**Last updated:** [November 8, 2021, 8:37pm UTC](https://community.deriv.com/t/nao-aparecem-as-opcoes-de-saque/22577 "2021-11-08T20:37:33Z")

</div>

Não consigo fazer saque, toda vez aparece essa mensagem " To view all available payout options, please \[clique aqui\]. Payout options will appear here based on your prior cashier deposit activity and account verificatio" …

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## [Withdrawal not processed](https://community.deriv.com/t/withdrawal-not-processed/20291)

<div class="topic-metadata">

**Author:** [@betides-acraein-2](https://community.deriv.com/u/betides-acraein-2)\
**Replies:** 11\
**Last updated:** [November 8, 2021, 7:32pm UTC](https://community.deriv.com/t/withdrawal-not-processed/20291 "2021-11-08T19:32:24Z")

</div>

Hello deriv i made a withdrawal through bitcoin on 7th october 2021 and i havent yet received the bitcoin in my receiving wallet at destination address. The Reference number for withdrawal is 68352031341.Check the attac…

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## [Deposits and transfer](https://community.deriv.com/t/deposits-and-transfer/22451)

<div class="topic-metadata">

**Author:** [@achaque-absolve-2](https://community.deriv.com/u/achaque-absolve-2)\
**Replies:** 0\
**Last updated:** [November 7, 2021, 6:44pm UTC](https://community.deriv.com/t/deposits-and-transfer/22451 "2021-11-07T18:44:34Z")

</div>

I deposited $10 and transferred it to my indices account. It is not reflecting

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## [Depot](https://community.deriv.com/t/depot/22418)

<div class="topic-metadata">

**Author:** [@burgess-acetone-2](https://community.deriv.com/u/burgess-acetone-2)\
**Replies:** 2\
**Last updated:** [November 7, 2021, 12:50pm UTC](https://community.deriv.com/t/depot/22418 "2021-11-07T12:50:23Z")

</div>

Bonjour je n’arrive pas à faire de dépôt depuis 2 jour par cb visa c’est mon seul moyen de dépôt comment résoudre le problème ?

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## [no me llega el deposito ya van dos, no se como solucionar ayuda por favor](https://community.deriv.com/t/no-me-llega-el-deposito-ya-van-dos-no-se-como-solucionar-ayuda-por-favor/22220)

<div class="topic-metadata">

**Author:** [@amnions-acronic-2](https://community.deriv.com/u/amnions-acronic-2)\
**Replies:** 8\
**Last updated:** [November 7, 2021, 12:11pm UTC](https://community.deriv.com/t/no-me-llega-el-deposito-ya-van-dos-no-se-como-solucionar-ayuda-por-favor/22220 "2021-11-07T12:11:19Z")

</div>

no me llegan los depositos , ya van dos depositos que no me llegan ayuda por favor para solucionar ese problema. ya sn dos depositos

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## [Withdrawal from litecoin account](https://community.deriv.com/t/withdrawal-from-litecoin-account/22335)

<div class="topic-metadata">

**Author:** [@addends-actings-2](https://community.deriv.com/u/addends-actings-2)\
**Replies:** 1\
**Last updated:** [November 7, 2021, 10:18am UTC](https://community.deriv.com/t/withdrawal-from-litecoin-account/22335 "2021-11-07T10:18:43Z")

</div>

I placed an order to make withdrawal from my litecoin account into this LXAvmm6P5jvTu8iEv6QmPpACRHYVQcHWqb. It’s been saying pending for several hours. Please how long will it take to process.

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## [My account not sowing Dmt5 - synthetic](https://community.deriv.com/t/my-account-not-sowing-dmt5-synthetic/22360)

<div class="topic-metadata">

**Author:** [@anaxone-actinal-2](https://community.deriv.com/u/anaxone-actinal-2)\
**Replies:** 3\
**Last updated:** [November 7, 2021, 7:00am UTC](https://community.deriv.com/t/my-account-not-sowing-dmt5-synthetic/22360 "2021-11-07T07:00:27Z")

</div>

Please help me I have balance and not showing

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## [Why my trading account atomatically hide](https://community.deriv.com/t/why-my-trading-account-atomatically-hide/22362)

<div class="topic-metadata">

**Author:** [@abashed-acolyte-2](https://community.deriv.com/u/abashed-acolyte-2)\
**Replies:** 2\
**Last updated:** [November 7, 2021, 6:45am UTC](https://community.deriv.com/t/why-my-trading-account-atomatically-hide/22362 "2021-11-07T06:45:18Z")

</div>

Today my Trading account atomatically hide, why

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## [Login details](https://community.deriv.com/t/login-details/18866)

<div class="topic-metadata">

**Author:** [@acerbic-acrinyl-2](https://community.deriv.com/u/acerbic-acrinyl-2)\
**Replies:** 3\
**Last updated:** [November 6, 2021, 9:17pm UTC](https://community.deriv.com/t/login-details/18866 "2021-11-06T21:17:52Z")

</div>

Good evening. I can’t seem to login on MT5 account. When I select Deriv server and enter the details it says invalid account even for server 2. Kindly help which login details should I use

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## [Identity](https://community.deriv.com/t/identity/22280)

<div class="topic-metadata">

**Author:** [@atelier-absciss-2](https://community.deriv.com/u/atelier-absciss-2)\
**Replies:** 1\
**Last updated:** [November 6, 2021, 9:07pm UTC](https://community.deriv.com/t/identity/22280 "2021-11-06T21:07:11Z")

</div>

Hi where can I go into the dashboard to upload my passport?

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## [Depost to my account](https://community.deriv.com/t/depost-to-my-account/21976)

<div class="topic-metadata">

**Author:** [@banzais-acinary-2](https://community.deriv.com/u/banzais-acinary-2)\
**Replies:** 7\
**Last updated:** [November 5, 2021, 8:09am UTC](https://community.deriv.com/t/depost-to-my-account/21976 "2021-11-05T08:09:25Z")

</div>

I had my deriv account that was closed so I created the new one, can I use the bank account that I used in my first account??

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## [Withdrawal Not Reflecting 2021](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121)

<div class="topic-metadata">

**Author:** [@affably-abrosia-2](https://community.deriv.com/u/affably-abrosia-2)\
**Replies:** 5\
**Last updated:** [November 4, 2021, 9:32pm UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121 "2021-11-04T21:32:28Z")

</div>

Hi I withdrew money on the 23rd of October and it still hasn’t reflected. Usually it takes 5 days to reflect but it’s been way longer and I am worried there was an issue. Please assist.

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## [Withdrawal not seen](https://community.deriv.com/t/withdrawal-not-seen/12021)

<div class="topic-metadata">

**Author:** [@abraser-acarian-2](https://community.deriv.com/u/abraser-acarian-2)\
**Replies:** 1\
**Last updated:** [November 4, 2021, 1:11pm UTC](https://community.deriv.com/t/withdrawal-not-seen/12021 "2021-11-04T13:11:46Z")

</div>

Please I tried to make a withdrawal through Bitcoin and the money has been withdrawn from my deriv account but it’s not deposited in my Bitcoin wallet yet.

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## [Skrill withdrawal issue](https://community.deriv.com/t/skrill-withdrawal-issue/19080)

<div class="topic-metadata">

**Author:** [@agility-acaroid-2](https://community.deriv.com/u/agility-acaroid-2)\
**Replies:** 13\
**Last updated:** [November 3, 2021, 3:23pm UTC](https://community.deriv.com/t/skrill-withdrawal-issue/19080 "2021-11-03T15:23:02Z")

</div>

Hello, I want to make withdrawal to my skrill account, I used this my skrill to withdraw for my other account now I cant use it to withdraw from my new account

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## [My card is restricted how can I do?](https://community.deriv.com/t/my-card-is-restricted-how-can-i-do/22022)

<div class="topic-metadata">

**Author:** [@citrate-acratia-2](https://community.deriv.com/u/citrate-acratia-2)\
**Replies:** 0\
**Last updated:** [November 3, 2021, 7:15am UTC](https://community.deriv.com/t/my-card-is-restricted-how-can-i-do/22022 "2021-11-03T07:15:38Z")

</div>

Howecan do to activate my card in binary site?

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## [How do I login into live account ?](https://community.deriv.com/t/how-do-i-login-into-live-account/22018)

<div class="topic-metadata">

**Author:** [@argyrol-actings-2](https://community.deriv.com/u/argyrol-actings-2)\
**Replies:** 0\
**Last updated:** [November 3, 2021, 6:21am UTC](https://community.deriv.com/t/how-do-i-login-into-live-account/22018 "2021-11-03T06:21:01Z")

</div>

How do I login into live account ?

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## [Payment /withdrawal](https://community.deriv.com/t/payment-withdrawal/21968)

<div class="topic-metadata">

**Author:** [@anguine-acinous-2](https://community.deriv.com/u/anguine-acinous-2)\
**Replies:** 1\
**Last updated:** [November 2, 2021, 5:00pm UTC](https://community.deriv.com/t/payment-withdrawal/21968 "2021-11-02T17:00:09Z")

</div>

How long does it take for the withdrawal to show on the bank account

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## [My withdrawal is locked](https://community.deriv.com/t/my-withdrawal-is-locked/17613)

<div class="topic-metadata">

**Author:** [@adfroze-abolete-2](https://community.deriv.com/u/adfroze-abolete-2)\
**Replies:** 1\
**Last updated:** [November 2, 2021, 9:41am UTC](https://community.deriv.com/t/my-withdrawal-is-locked/17613 "2021-11-02T09:41:59Z")

</div>

Please my withdrawal is locked . I need it to be unlocked

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## [I can't withdraw through an agent](https://community.deriv.com/t/i-cant-withdraw-through-an-agent/21849)

<div class="topic-metadata">

**Author:** [@chooser-abronia-2](https://community.deriv.com/u/chooser-abronia-2)\
**Replies:** 1\
**Last updated:** [November 1, 2021, 6:35am UTC](https://community.deriv.com/t/i-cant-withdraw-through-an-agent/21849 "2021-11-01T06:35:04Z")

</div>

How can I be allowed

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## [Why is my cashier deposit blocked](https://community.deriv.com/t/why-is-my-cashier-deposit-blocked/17094)

<div class="topic-metadata">

**Author:** [@clarino-acantha-2](https://community.deriv.com/u/clarino-acantha-2)\
**Replies:** 10\
**Last updated:** [October 31, 2021, 4:56pm UTC](https://community.deriv.com/t/why-is-my-cashier-deposit-blocked/17094 "2021-10-31T16:56:17Z")

</div>

Why is my cashier deposit blocked

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## [Stopping bot](https://community.deriv.com/t/stopping-bot/21807)

<div class="topic-metadata">

**Author:** [@brinies-acronyc-2](https://community.deriv.com/u/brinies-acronyc-2)\
**Replies:** 0\
**Last updated:** [October 31, 2021, 2:40pm UTC](https://community.deriv.com/t/stopping-bot/21807 "2021-10-31T14:40:02Z")

</div>

I have stopping bot while its working . How do we use Dbot again

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## [Trabajan con Payoneer](https://community.deriv.com/t/trabajan-con-payoneer/21714)

<div class="topic-metadata">

**Author:** [@additur-aceship-2](https://community.deriv.com/u/additur-aceship-2)\
**Replies:** 1\
**Last updated:** [October 31, 2021, 10:25am UTC](https://community.deriv.com/t/trabajan-con-payoneer/21714 "2021-10-31T10:25:23Z")

</div>

Trabajan con Payoneer

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## [Transfer issue](https://community.deriv.com/t/transfer-issue/21692)

<div class="topic-metadata">

**Author:** [@bedropt-acraein-2](https://community.deriv.com/u/bedropt-acraein-2)\
**Replies:** 2\
**Last updated:** [October 31, 2021, 10:24am UTC](https://community.deriv.com/t/transfer-issue/21692 "2021-10-31T10:24:00Z")

</div>

I send a litecoin to my Deriv account but I have not been credited since

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## [crash and boom](https://community.deriv.com/t/crash-and-boom/21688)

<div class="topic-metadata">

**Author:** [@bushily-acrylyl-2](https://community.deriv.com/u/bushily-acrylyl-2)\
**Replies:** 1\
**Last updated:** [October 31, 2021, 10:22am UTC](https://community.deriv.com/t/crash-and-boom/21688 "2021-10-31T10:22:49Z")

</div>

hi, am new here, can someone help me explain, the minimum amount required to trade crash and boom indices?

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## [Deposited not working zingpay](https://community.deriv.com/t/deposited-not-working-zingpay/21736)

<div class="topic-metadata">

**Author:** [@clamant-ablator-2](https://community.deriv.com/u/clamant-ablator-2)\
**Replies:** 0\
**Last updated:** [October 30, 2021, 8:47pm UTC](https://community.deriv.com/t/deposited-not-working-zingpay/21736 "2021-10-30T20:47:11Z")

</div>

Why is Zingpay no longer working what happend??? NO man please fix this

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## [Ma carte est utilisée pour un autre compte inconnue](https://community.deriv.com/t/ma-carte-est-utilisee-pour-un-autre-compte-inconnue/21615)

<div class="topic-metadata">

**Author:** [@citrate-acratia-2](https://community.deriv.com/u/citrate-acratia-2)\
**Replies:** 0\
**Last updated:** [October 29, 2021, 11:15am UTC](https://community.deriv.com/t/ma-carte-est-utilisee-pour-un-autre-compte-inconnue/21615 "2021-10-29T11:15:08Z")

</div>

Mon numéro de carte bancaire est utilisé dans un autre compte binary je n’ai pas la possibilité de faire des transactions avec ma carte parceque elle utilisée dans un autre compte quelque part comment faire pour effectue…

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## [Besoin d'aide pour faire le retrait](https://community.deriv.com/t/besoin-daide-pour-faire-le-retrait/21604)

<div class="topic-metadata">

**Author:** [@antiman-acidest-2](https://community.deriv.com/u/antiman-acidest-2)\
**Replies:** 0\
**Last updated:** [October 29, 2021, 6:27am UTC](https://community.deriv.com/t/besoin-daide-pour-faire-le-retrait/21604 "2021-10-29T06:27:04Z")

</div>

Je ne reçois pas d’email pour confirmer mon retrait.Que faire?

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## [Erro depósito pix](https://community.deriv.com/t/erro-deposito-pix/21585)

<div class="topic-metadata">

**Author:** [@automan-actaeon-2](https://community.deriv.com/u/automan-actaeon-2)\
**Replies:** 0\
**Last updated:** [October 28, 2021, 8:09pm UTC](https://community.deriv.com/t/erro-deposito-pix/21585 "2021-10-28T20:09:55Z")

</div>

Olá, Boa tarde , está dando erro quando vou Fazer depósito pix , tem aparecendo outro e-mail não foi cadastrado

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