# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=49

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 50

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## [retiro por skrill](https://community.deriv.com/t/retiro-por-skrill/18510)

<div class="topic-metadata">

**Author:** [@averter-achings-2](https://community.deriv.com/u/averter-achings-2)\
**Replies:** 0\
**Last updated:** [September 28, 2021, 3:56pm UTC](https://community.deriv.com/t/retiro-por-skrill/18510 "2021-09-28T15:56:27Z")

</div>

el correo que me sale en el retiro no tiene cuenta skrill como puedo retirar mis ganancias

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## [how i change account standard to cents?](https://community.deriv.com/t/how-i-change-account-standard-to-cents/18495)

<div class="topic-metadata">

**Author:** [@bludger-acrilan-2](https://community.deriv.com/u/bludger-acrilan-2)\
**Replies:** 0\
**Last updated:** [September 28, 2021, 12:49pm UTC](https://community.deriv.com/t/how-i-change-account-standard-to-cents/18495 "2021-09-28T12:49:21Z")

</div>

how i change account standard to cents?

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## [retirada de fundo p cartão](https://community.deriv.com/t/retirada-de-fundo-p-cartao/18446)

<div class="topic-metadata">

**Author:** [@arrivas-aciform-2](https://community.deriv.com/u/arrivas-aciform-2)\
**Replies:** 0\
**Last updated:** [September 27, 2021, 7:39pm UTC](https://community.deriv.com/t/retirada-de-fundo-p-cartao/18446 "2021-09-27T19:39:37Z")

</div>

Por que ninguém né atende nesse chat? Eu preciso falar com o suporte por favor alguém me ajuda?

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## [Trades are frozen](https://community.deriv.com/t/trades-are-frozen/18357)

<div class="topic-metadata">

**Author:** [@birlinn-abricot-2](https://community.deriv.com/u/birlinn-abricot-2)\
**Replies:** 10\
**Last updated:** [September 27, 2021, 3:32pm UTC](https://community.deriv.com/t/trades-are-frozen/18357 "2021-09-27T15:32:48Z")

</div>

Hi mt5 is frozen can some1 please assist I currently have trades open

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## [Why is my cashier closed?](https://community.deriv.com/t/why-is-my-cashier-closed/16309)

<div class="topic-metadata">

**Author:** [@abandum-acratic-2](https://community.deriv.com/u/abandum-acratic-2)\
**Replies:** 6\
**Last updated:** [September 27, 2021, 10:12am UTC](https://community.deriv.com/t/why-is-my-cashier-closed/16309 "2021-09-27T10:12:53Z")

</div>

My cashier account is closed,what’s happening?

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## [I can’t place trades in mt5, only close positions error](https://community.deriv.com/t/i-can-t-place-trades-in-mt5-only-close-positions-error/18283)

<div class="topic-metadata">

**Author:** [@centner-abaisse-5](https://community.deriv.com/u/centner-abaisse-5)\
**Replies:** 0\
**Last updated:** [September 26, 2021, 3:49pm UTC](https://community.deriv.com/t/i-can-t-place-trades-in-mt5-only-close-positions-error/18283 "2021-09-26T15:49:40Z")

</div>

i reported this to binary and they send me a email: A very good day to you! Please be informed that from 30 Sep 2021, we will no longer be offering CFDs on synthetic indices to our MLT account holders. If you have any …

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## [Account details](https://community.deriv.com/t/account-details/18262)

<div class="topic-metadata">

**Author:** [@attired-aerates-1](https://community.deriv.com/u/attired-aerates-1)\
**Replies:** 1\
**Last updated:** [September 26, 2021, 2:45pm UTC](https://community.deriv.com/t/account-details/18262 "2021-09-26T14:45:33Z")

</div>

Hi im new here, im trying to find my login details for my demo account.

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## [My Identity not verified](https://community.deriv.com/t/my-identity-not-verified/18187)

<div class="topic-metadata">

**Author:** [@arienzo-acrider-2](https://community.deriv.com/u/arienzo-acrider-2)\
**Replies:** 0\
**Last updated:** [September 25, 2021, 11:46am UTC](https://community.deriv.com/t/my-identity-not-verified/18187 "2021-09-25T11:46:01Z")

</div>

Dear Sir, Madam, My Identity is not verified, I upload all document, Please verified my document, I want binary invest my money and I like invest with (Deriv) please sir, approved my document, I want quickly join binary…

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## [How to adjust payment options](https://community.deriv.com/t/how-to-adjust-payment-options/18186)

<div class="topic-metadata">

**Author:** [@chicest-acknows-2](https://community.deriv.com/u/chicest-acknows-2)\
**Replies:** 0\
**Last updated:** [September 25, 2021, 11:42am UTC](https://community.deriv.com/t/how-to-adjust-payment-options/18186 "2021-09-25T11:42:03Z")

</div>

How do I go about removing a card from my account that I did not want saved in the first place?

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## [Can't Withdrawal](https://community.deriv.com/t/cant-withdrawal/18123)

<div class="topic-metadata">

**Author:** [@cageman-acrilan-2](https://community.deriv.com/u/cageman-acrilan-2)\
**Replies:** 7\
**Last updated:** [September 25, 2021, 7:30am UTC](https://community.deriv.com/t/cant-withdrawal/18123 "2021-09-25T07:30:07Z")

</div>

Why dont i get withdrawal options when i try to withdraw

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## [Pending order cancelled](https://community.deriv.com/t/pending-order-cancelled/18168)

<div class="topic-metadata">

**Author:** [@chowris-acinous-2](https://community.deriv.com/u/chowris-acinous-2)\
**Replies:** 0\
**Last updated:** [September 25, 2021, 6:14am UTC](https://community.deriv.com/t/pending-order-cancelled/18168 "2021-09-25T06:14:39Z")

</div>

I placed pending orders on MT5 but they were all either rejected or cancelled and they were supposed to be triggered with profits

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## [Verify](https://community.deriv.com/t/verify/18121)

<div class="topic-metadata">

**Author:** [@alizari-acridyl-2](https://community.deriv.com/u/alizari-acridyl-2)\
**Replies:** 2\
**Last updated:** [September 24, 2021, 10:32pm UTC](https://community.deriv.com/t/verify/18121 "2021-09-24T22:32:05Z")

</div>

I’m struggling to verify my proof of address

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## [How do I make a withdrawal with DP2P](https://community.deriv.com/t/how-do-i-make-a-withdrawal-with-dp2p/17946)

<div class="topic-metadata">

**Author:** [@athbash-acquite-2](https://community.deriv.com/u/athbash-acquite-2)\
**Replies:** 1\
**Last updated:** [September 23, 2021, 9:19am UTC](https://community.deriv.com/t/how-do-i-make-a-withdrawal-with-dp2p/17946 "2021-09-23T09:19:16Z")

</div>

How I make a withdrawal with DP2P

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## [Uncredited](https://community.deriv.com/t/uncredited/17917)

<div class="topic-metadata">

**Author:** [@calabar-acerola-2](https://community.deriv.com/u/calabar-acerola-2)\
**Replies:** 0\
**Last updated:** [September 21, 2021, 10:34am UTC](https://community.deriv.com/t/uncredited/17917 "2021-09-21T10:34:41Z")

</div>

I made a deposit of $35 but my account is not credited. The lot number is 420285479, transferred on 19/09/21 at 19:52 GMT

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## [Bom dia pessoal tenho uma boa pra vcs](https://community.deriv.com/t/bom-dia-pessoal-tenho-uma-boa-pra-vcs/17859)

<div class="topic-metadata">

**Author:** [@alloyed-acquest-2](https://community.deriv.com/u/alloyed-acquest-2)\
**Replies:** 0\
**Last updated:** [September 20, 2021, 3:02pm UTC](https://community.deriv.com/t/bom-dia-pessoal-tenho-uma-boa-pra-vcs/17859 "2021-09-20T15:02:48Z")

</div>

Iai pessoal me chamo joseildo watsapp 16991390388 Tenho um programa infalível se quiser saber mas e se tiverem interessados me chamem no watts bot bem programado

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## [DP2P activation](https://community.deriv.com/t/dp2p-activation/17842)

<div class="topic-metadata">

**Author:** [@berakah-acraein-2](https://community.deriv.com/u/berakah-acraein-2)\
**Replies:** 0\
**Last updated:** [September 20, 2021, 12:33pm UTC](https://community.deriv.com/t/dp2p-activation/17842 "2021-09-20T12:33:49Z")

</div>

Cant see Dp2p under my cashier menu, how do i proceed?

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## [account connecting](https://community.deriv.com/t/account-connecting/17819)

<div class="topic-metadata">

**Author:** [@batonne-accoyed-2](https://community.deriv.com/u/batonne-accoyed-2)\
**Replies:** 0\
**Last updated:** [September 20, 2021, 7:54am UTC](https://community.deriv.com/t/account-connecting/17819 "2021-09-20T07:54:40Z")

</div>

hi, pls how to connect to server02 on mt5?

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## [Changing place of residence](https://community.deriv.com/t/changing-place-of-residence/17772)

<div class="topic-metadata">

**Author:** [@bedrite-acicula-2](https://community.deriv.com/u/bedrite-acicula-2)\
**Replies:** 0\
**Last updated:** [September 19, 2021, 11:40am UTC](https://community.deriv.com/t/changing-place-of-residence/17772 "2021-09-19T11:40:22Z")

</div>

I mistakenly put Mauritius as my place of residence instead of Zimbabwe

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## [Invstments](https://community.deriv.com/t/invstments/17749)

<div class="topic-metadata">

**Author:** [@allwork-acridid-2](https://community.deriv.com/u/allwork-acridid-2)\
**Replies:** 1\
**Last updated:** [September 19, 2021, 10:12am UTC](https://community.deriv.com/t/invstments/17749 "2021-09-19T10:12:38Z")

</div>

Is Deriv Telegram account “called Deriv investors room” LEGIT? How do I make contact PLEASE assist me.

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## [Investigation](https://community.deriv.com/t/investigation/17745)

<div class="topic-metadata">

**Author:** [@apollos-acridic-2](https://community.deriv.com/u/apollos-acridic-2)\
**Replies:** 0\
**Last updated:** [September 18, 2021, 11:44pm UTC](https://community.deriv.com/t/investigation/17745 "2021-09-18T23:44:45Z")

</div>

How long have synthetic indices on the market?

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## [Nao consigo sacar meu dinheiro](https://community.deriv.com/t/nao-consigo-sacar-meu-dinheiro/17722)

<div class="topic-metadata">

**Author:** [@briming-acridly-2](https://community.deriv.com/u/briming-acridly-2)\
**Replies:** 1\
**Last updated:** [September 18, 2021, 6:37pm UTC](https://community.deriv.com/t/nao-consigo-sacar-meu-dinheiro/17722 "2021-09-18T18:37:19Z")

</div>

Por que nao consigo sacar meu dinheiro pois ja tentei tres vezes e ele informan que foi cancelado e que eu devo negociar

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## [tidak bisa masuk ke akun real](https://community.deriv.com/t/tidak-bisa-masuk-ke-akun-real/17733)

<div class="topic-metadata">

**Author:** [@cacumen-aefauld-1](https://community.deriv.com/u/cacumen-aefauld-1)\
**Replies:** 0\
**Last updated:** [September 18, 2021, 5:49pm UTC](https://community.deriv.com/t/tidak-bisa-masuk-ke-akun-real/17733 "2021-09-18T17:49:46Z")

</div>

kenapa setiap berusaha untuk masuk ke akun real selalu muncul buat akun deriv?? padahal sudah mengisi semua data… kalau di isi pun muncul notifikasi bahwa akun sudah ada?? lieur kacida dekah!!!

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## [cant place trades](https://community.deriv.com/t/cant-place-trades/17695)

<div class="topic-metadata">

**Author:** [@acetals-abacaxi-4](https://community.deriv.com/u/acetals-abacaxi-4)\
**Replies:** 2\
**Last updated:** [September 18, 2021, 5:45pm UTC](https://community.deriv.com/t/cant-place-trades/17695 "2021-09-18T17:45:14Z")

</div>

since yesterday i cant place any trades, but i have money in my account. is my account blocked?

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## [Pleased and please allow me to verify my account](https://community.deriv.com/t/pleased-and-please-allow-me-to-verify-my-account/17697)

<div class="topic-metadata">

**Author:** [@bodikin-acrilan-2](https://community.deriv.com/u/bodikin-acrilan-2)\
**Replies:** 4\
**Last updated:** [September 18, 2021, 8:36am UTC](https://community.deriv.com/t/pleased-and-please-allow-me-to-verify-my-account/17697 "2021-09-18T08:36:53Z")

</div>

Please and please allow me to verify my account

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## [refer someone for register and gain comission](https://community.deriv.com/t/refer-someone-for-register-and-gain-comission/17593)

<div class="topic-metadata">

**Author:** [@babuism-accords-2](https://community.deriv.com/u/babuism-accords-2)\
**Replies:** 0\
**Last updated:** [September 17, 2021, 7:14am UTC](https://community.deriv.com/t/refer-someone-for-register-and-gain-comission/17593 "2021-09-17T07:14:15Z")

</div>

How to send a link to someone and gain comission

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## [Reactavate](https://community.deriv.com/t/reactavate/17583)

<div class="topic-metadata">

**Author:** [@choused-accuser-2](https://community.deriv.com/u/choused-accuser-2)\
**Replies:** 0\
**Last updated:** [September 17, 2021, 12:38am UTC](https://community.deriv.com/t/reactavate/17583 "2021-09-17T00:38:06Z")

</div>

How should I reactivate my account?

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## [Appropriate Access Server.](https://community.deriv.com/t/appropriate-access-server/17577)

<div class="topic-metadata">

**Author:** [@cancrid-abricot-2](https://community.deriv.com/u/cancrid-abricot-2)\
**Replies:** 0\
**Last updated:** [September 17, 2021, 12:24am UTC](https://community.deriv.com/t/appropriate-access-server/17577 "2021-09-17T00:24:10Z")

</div>

I am in Nigeria, and my access server is Ireland; which access server is appropriate? thanks

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## [Retiradas desativadas para minha conta](https://community.deriv.com/t/retiradas-desativadas-para-minha-conta/17575)

<div class="topic-metadata">

**Author:** [@barneys-acquent-2](https://community.deriv.com/u/barneys-acquent-2)\
**Replies:** 0\
**Last updated:** [September 16, 2021, 11:50pm UTC](https://community.deriv.com/t/retiradas-desativadas-para-minha-conta/17575 "2021-09-16T23:50:06Z")

</div>

Como resolvo isso ??

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## [RETIRADA DESATIVADO NA MINHA CONTA](https://community.deriv.com/t/retirada-desativado-na-minha-conta/5535)

<div class="topic-metadata">

**Author:** [@asseour-accoils-2](https://community.deriv.com/u/asseour-accoils-2)\
**Replies:** 1\
**Last updated:** [September 16, 2021, 11:47pm UTC](https://community.deriv.com/t/retirada-desativado-na-minha-conta/5535 "2021-09-16T23:47:39Z")

</div>

COMO FAÇO PARA REATIVAR NOVAMENTE A RETIRADA DE SAQUE NA MINHA CONTA!!??

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## [Fazer saque](https://community.deriv.com/t/fazer-saque/17574)

<div class="topic-metadata">

**Author:** [@barneys-acquent-2](https://community.deriv.com/u/barneys-acquent-2)\
**Replies:** 0\
**Last updated:** [September 16, 2021, 11:43pm UTC](https://community.deriv.com/t/fazer-saque/17574 "2021-09-16T23:43:43Z")

</div>

Não consigo fazer saque diz que as retiradas foram bloqueadas na minha conta ??? Oque faço?

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