# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=50

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 51

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## [Não recebi o depósito](https://community.deriv.com/t/nao-recebi-o-deposito/17572)

<div class="topic-metadata">

**Author:** [@clerisy-acolyth-2](https://community.deriv.com/u/clerisy-acolyth-2)\
**Replies:** 0\
**Last updated:** [September 16, 2021, 11:36pm UTC](https://community.deriv.com/t/nao-recebi-o-deposito/17572 "2021-09-16T23:36:20Z")

</div>

Fiz o depósito e até hj nada de entrar na conta

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## [how can i deposit in my account i am trying for deposit but not success](https://community.deriv.com/t/how-can-i-deposit-in-my-account-i-am-trying-for-deposit-but-not-success/17508)

<div class="topic-metadata">

**Author:** [@cienega-acardia-2](https://community.deriv.com/u/cienega-acardia-2)\
**Replies:** 1\
**Last updated:** [September 16, 2021, 4:16am UTC](https://community.deriv.com/t/how-can-i-deposit-in-my-account-i-am-trying-for-deposit-but-not-success/17508 "2021-09-16T04:16:17Z")

</div>

how can i deposit in my account i am trying for deposit but not success

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## [Autenticação](https://community.deriv.com/t/autenticacao/17483)

<div class="topic-metadata">

**Author:** [@agistor-account-2](https://community.deriv.com/u/agistor-account-2)\
**Replies:** 0\
**Last updated:** [September 15, 2021, 2:17pm UTC](https://community.deriv.com/t/autenticacao/17483 "2021-09-15T14:17:48Z")

</div>

Não consigo fazer a autenticação

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## [Open another account](https://community.deriv.com/t/open-another-account/17465)

<div class="topic-metadata">

**Author:** [@ananias-accepts-2](https://community.deriv.com/u/ananias-accepts-2)\
**Replies:** 0\
**Last updated:** [September 15, 2021, 9:52am UTC](https://community.deriv.com/t/open-another-account/17465 "2021-09-15T09:52:06Z")

</div>

Hi I already have an account with deriv for synthetic but I want for indices as well , How do I go about that

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## [Renseignement](https://community.deriv.com/t/renseignement/17381)

<div class="topic-metadata">

**Author:** [@akoasma-acclaim-2](https://community.deriv.com/u/akoasma-acclaim-2)\
**Replies:** 0\
**Last updated:** [September 14, 2021, 10:05am UTC](https://community.deriv.com/t/renseignement/17381 "2021-09-14T10:05:19Z")

</div>

Comment joindre l’assistance de binary?

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## [Retraits bloqués](https://community.deriv.com/t/retraits-bloques/15430)

<div class="topic-metadata">

**Author:** [@broched-accrued-2](https://community.deriv.com/u/broched-accrued-2)\
**Replies:** 3\
**Last updated:** [September 13, 2021, 7:08pm UTC](https://community.deriv.com/t/retraits-bloques/15430 "2021-09-13T19:08:47Z")

</div>

Bonsoir je n’arrive pas a faire de retraits depuis un moment or j’essaie de recharger mon compte

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## [Please i want to transfer funds from one deriv account to the other but I'm unable to do it](https://community.deriv.com/t/please-i-want-to-transfer-funds-from-one-deriv-account-to-the-other-but-im-unable-to-do-it/17219)

<div class="topic-metadata">

**Author:** [@burrock-acolous-2](https://community.deriv.com/u/burrock-acolous-2)\
**Replies:** 0\
**Last updated:** [September 12, 2021, 6:59am UTC](https://community.deriv.com/t/please-i-want-to-transfer-funds-from-one-deriv-account-to-the-other-but-im-unable-to-do-it/17219 "2021-09-12T06:59:20Z")

</div>

Please i want to transfer funds from one deriv account to the other but I’m unable to do it

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## [operacion abierta](https://community.deriv.com/t/operacion-abierta/17204)

<div class="topic-metadata">

**Author:** [@chilver-acridid-2](https://community.deriv.com/u/chilver-acridid-2)\
**Replies:** 0\
**Last updated:** [September 12, 2021, 12:01am UTC](https://community.deriv.com/t/operacion-abierta/17204 "2021-09-12T00:01:03Z")

</div>

me cerro la operacion cuando estaba en ganancia y no me la dejo registrada ,y no cierra mi stp loos siempre salgo en negativo

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## [Why my cashier is closed](https://community.deriv.com/t/why-my-cashier-is-closed/17195)

<div class="topic-metadata">

**Author:** [@cleanse-acridin-2](https://community.deriv.com/u/cleanse-acridin-2)\
**Replies:** 0\
**Last updated:** [September 11, 2021, 9:30pm UTC](https://community.deriv.com/t/why-my-cashier-is-closed/17195 "2021-09-11T21:30:05Z")

</div>

I have created a account under deriv long time and it got closed now I opened another account with different email so I want to confirm that this is my account

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## [Deposit DP2P](https://community.deriv.com/t/deposit-dp2p/17129)

<div class="topic-metadata">

**Author:** [@bowkail-accoyld-2](https://community.deriv.com/u/bowkail-accoyld-2)\
**Replies:** 0\
**Last updated:** [September 11, 2021, 5:52am UTC](https://community.deriv.com/t/deposit-dp2p/17129 "2021-09-11T05:52:29Z")

</div>

I recently moved to another country Malawi from the country l created the account in. Can anything be done for me to see DP2P ads in Malawi

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## [Affiliate Account](https://community.deriv.com/t/affiliate-account/16987)

<div class="topic-metadata">

**Author:** [@burrito-acouasm-2](https://community.deriv.com/u/burrito-acouasm-2)\
**Replies:** 0\
**Last updated:** [September 9, 2021, 6:35am UTC](https://community.deriv.com/t/affiliate-account/16987 "2021-09-09T06:35:39Z")

</div>

i want to confirm that deriv affiliate accounts commission update on daily basis or monthly basis ?

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## [CHANGE OF LANGUAGE BACK TO ENGLISH LANGUAGE](https://community.deriv.com/t/change-of-language-back-to-english-language/16976)

<div class="topic-metadata">

**Author:** [@carpent-absciss-2](https://community.deriv.com/u/carpent-absciss-2)\
**Replies:** 0\
**Last updated:** [September 9, 2021, 12:31am UTC](https://community.deriv.com/t/change-of-language-back-to-english-language/16976 "2021-09-09T00:31:01Z")

</div>

Please kindly change the language into English language for me .

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## [Liberação](https://community.deriv.com/t/liberacao/16978)

<div class="topic-metadata">

**Author:** [@burbled-acolous-2](https://community.deriv.com/u/burbled-acolous-2)\
**Replies:** 0\
**Last updated:** [September 9, 2021, 12:35am UTC](https://community.deriv.com/t/liberacao/16978 "2021-09-09T00:35:19Z")

</div>

Boa noite, vocês podem Boa noite, voces podem desbloquear para saque via agente de pagamentos

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## [Liberar](https://community.deriv.com/t/liberar/16975)

<div class="topic-metadata">

**Author:** [@burbled-acolous-2](https://community.deriv.com/u/burbled-acolous-2)\
**Replies:** 0\
**Last updated:** [September 9, 2021, 12:28am UTC](https://community.deriv.com/t/liberar/16975 "2021-09-09T00:28:09Z")

</div>

Boa noite, voces podem desbloquear para saque via agente de pagamentos?

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## [Changing my email and also I can’t find the live chat option](https://community.deriv.com/t/changing-my-email-and-also-i-can-t-find-the-live-chat-option/16886)

<div class="topic-metadata">

**Author:** [@baptist-acratia-2](https://community.deriv.com/u/baptist-acratia-2)\
**Replies:** 1\
**Last updated:** [September 8, 2021, 9:39pm UTC](https://community.deriv.com/t/changing-my-email-and-also-i-can-t-find-the-live-chat-option/16886 "2021-09-08T21:39:37Z")

</div>

How do I change my current email to the other one ?And also I can’t find the live chat option when I wanted to inquire

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## [Money been evaporated](https://community.deriv.com/t/money-been-evaporated/16968)

<div class="topic-metadata">

**Author:** [@bicorne-acreage-2](https://community.deriv.com/u/bicorne-acreage-2)\
**Replies:** 0\
**Last updated:** [September 8, 2021, 9:30pm UTC](https://community.deriv.com/t/money-been-evaporated/16968 "2021-09-08T21:30:26Z")

</div>

Hey Hoping you’re doing well I made my withdrawal process and was canceled because I didn’t have much money Though before making my process I had 93 $ I made a process of 42$ meaning it was remaining 51$ then closed …

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## [login credentials for mt5](https://community.deriv.com/t/login-credentials-for-mt5/14584)

<div class="topic-metadata">

**Author:** [@alsoone-abroach-2](https://community.deriv.com/u/alsoone-abroach-2)\
**Replies:** 2\
**Last updated:** [September 7, 2021, 4:36pm UTC](https://community.deriv.com/t/login-credentials-for-mt5/14584 "2021-09-07T16:36:47Z")

</div>

I lost my credentials to login mt5 real account

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## [Ads not appearing on buy/sell page](https://community.deriv.com/t/ads-not-appearing-on-buy-sell-page/16728)

<div class="topic-metadata">

**Author:** [@cenacle-acrania-2](https://community.deriv.com/u/cenacle-acrania-2)\
**Replies:** 0\
**Last updated:** [September 5, 2021, 3:02pm UTC](https://community.deriv.com/t/ads-not-appearing-on-buy-sell-page/16728 "2021-09-05T15:02:46Z")

</div>

I placed an order to sell on the ad page of DP2P and it’s not show on the buy/sell page. Can anyone assist

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## [Rút tiền](https://community.deriv.com/t/rut-ti-n/16723)

<div class="topic-metadata">

**Author:** [@boucher-acouasm-2](https://community.deriv.com/u/boucher-acouasm-2)\
**Replies:** 0\
**Last updated:** [September 5, 2021, 12:36pm UTC](https://community.deriv.com/t/rut-ti-n/16723 "2021-09-05T12:36:40Z")

</div>

Chỉ cho tôi cách rút tiền về ví ngân lượng

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## [Card Declined due to location](https://community.deriv.com/t/card-declined-due-to-location/16708)

<div class="topic-metadata">

**Author:** [@canette-acidest-2](https://community.deriv.com/u/canette-acidest-2)\
**Replies:** 0\
**Last updated:** [September 5, 2021, 8:03am UTC](https://community.deriv.com/t/card-declined-due-to-location/16708 "2021-09-05T08:03:54Z")

</div>

Can you guys help me with what to do, I’m trying to make a deposit. Card declined due to location (Europe)

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## [problema con el fondeo](https://community.deriv.com/t/problema-con-el-fondeo/16702)

<div class="topic-metadata">

**Author:** [@berseem-acetums-2](https://community.deriv.com/u/berseem-acetums-2)\
**Replies:** 0\
**Last updated:** [September 5, 2021, 1:53am UTC](https://community.deriv.com/t/problema-con-el-fondeo/16702 "2021-09-05T01:53:18Z")

</div>

buenas tengo problemas con el fondeo de mi cuenta, en marzo realice mi primer fondeo desde neteller, y ahora quise realizar nuevamente un fondeo desde neteller y ahora me sale error que esa cuenta neteller esta a nombre …

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## [Two-factor authentication](https://community.deriv.com/t/two-factor-authentication/16653)

<div class="topic-metadata">

**Author:** [@andrena-acouchy-2](https://community.deriv.com/u/andrena-acouchy-2)\
**Replies:** 0\
**Last updated:** [September 4, 2021, 12:36pm UTC](https://community.deriv.com/t/two-factor-authentication/16653 "2021-09-04T12:36:14Z")

</div>

Hello, how do I get my account b ack?

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## [Withdrawal not credited to my account](https://community.deriv.com/t/withdrawal-not-credited-to-my-account/16529)

<div class="topic-metadata">

**Author:** [@classer-aburban-2](https://community.deriv.com/u/classer-aburban-2)\
**Replies:** 0\
**Last updated:** [September 3, 2021, 5:33am UTC](https://community.deriv.com/t/withdrawal-not-credited-to-my-account/16529 "2021-09-03T05:33:38Z")

</div>

Withdrawal not credited

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## [My account is disable for withdrawal](https://community.deriv.com/t/my-account-is-disable-for-withdrawal/2593)

<div class="topic-metadata">

**Author:** [@andorra-accites-2](https://community.deriv.com/u/andorra-accites-2)\
**Replies:** 11\
**Last updated:** [September 2, 2021, 10:23am UTC](https://community.deriv.com/t/my-account-is-disable-for-withdrawal/2593 "2021-09-02T10:23:26Z")

</div>

My account was disable for withdrawal and then you guys asked me via email that I should send you with my Deposit card in my name and in all detalis, but still there is no response after I sent all what you asked me to s…

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## [Withdrawal question](https://community.deriv.com/t/withdrawal-question/16377)

<div class="topic-metadata">

**Author:** [@bombace-acorned-2](https://community.deriv.com/u/bombace-acorned-2)\
**Replies:** 0\
**Last updated:** [September 1, 2021, 9:30am UTC](https://community.deriv.com/t/withdrawal-question/16377 "2021-09-01T09:30:37Z")

</div>

Hey, l want that withdrawal Can be activated on my account and if possible allow me to change email

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## [Dtrader account blocked from trading](https://community.deriv.com/t/dtrader-account-blocked-from-trading/16361)

<div class="topic-metadata">

**Author:** [@chalice-abrupts-2](https://community.deriv.com/u/chalice-abrupts-2)\
**Replies:** 0\
**Last updated:** [September 1, 2021, 5:25am UTC](https://community.deriv.com/t/dtrader-account-blocked-from-trading/16361 "2021-09-01T05:25:50Z")

</div>

I am John Nderi. My DTrader account has been blocked and even after submiting the documents and information requested for, there is no response.

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## [skrill deposit erro](https://community.deriv.com/t/skrill-deposit-erro/16322)

<div class="topic-metadata">

**Author:** [@bossest-acrania-2](https://community.deriv.com/u/bossest-acrania-2)\
**Replies:** 1\
**Last updated:** [August 31, 2021, 9:25pm UTC](https://community.deriv.com/t/skrill-deposit-erro/16322 "2021-08-31T21:25:26Z")

</div>

i cant deposit via skrill what is the metter

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## [Skrill deposit in August 2021](https://community.deriv.com/t/skrill-deposit-in-august-2021/16307)

<div class="topic-metadata">

**Author:** [@anagogy-abomasi-2](https://community.deriv.com/u/anagogy-abomasi-2)\
**Replies:** 0\
**Last updated:** [August 31, 2021, 11:03am UTC](https://community.deriv.com/t/skrill-deposit-in-august-2021/16307 "2021-08-31T11:03:53Z")

</div>

I am finding issue for deposit funds to my deriv acount using skrill, even skril is verfied, but after puting amount to depost no thing shown ahead from a day start, i clear cookies history etc, but still same, i see by …

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## [accont disabled](https://community.deriv.com/t/accont-disabled/16163)

<div class="topic-metadata">

**Author:** [@airbill-academy-2](https://community.deriv.com/u/airbill-academy-2)\
**Replies:** 1\
**Last updated:** [August 30, 2021, 4:02pm UTC](https://community.deriv.com/t/accont-disabled/16163 "2021-08-30T16:02:04Z")

</div>

MY MT5 has been disabled .I dont know why .What should I do ? THe new order command is disabled .Demo and Live accounts

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## [Account authorisation](https://community.deriv.com/t/account-authorisation/16149)

<div class="topic-metadata">

**Author:** [@ambital-achages-2](https://community.deriv.com/u/ambital-achages-2)\
**Replies:** 0\
**Last updated:** [August 29, 2021, 8:55am UTC](https://community.deriv.com/t/account-authorisation/16149 "2021-08-29T08:55:58Z")

</div>

I can’t log in to my Mt5 because my account was deactivated due to inactivity. Please help out

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