# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=51

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 52

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## [Please help me to withdraw through payment agent](https://community.deriv.com/t/please-help-me-to-withdraw-through-payment-agent/16128)

<div class="topic-metadata">

**Author:** [@beakers-acquite-2](https://community.deriv.com/u/beakers-acquite-2)\
**Replies:** 0\
**Last updated:** [August 29, 2021, 5:05am UTC](https://community.deriv.com/t/please-help-me-to-withdraw-through-payment-agent/16128 "2021-08-29T05:05:38Z")

</div>

Please help me to withdraw through payment agent

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## [Comment retrouver les chiffres login de son compte pour pouvoir se connecter à mt5](https://community.deriv.com/t/comment-retrouver-les-chiffres-login-de-son-compte-pour-pouvoir-se-connecter-a-mt5/16115)

<div class="topic-metadata">

**Author:** [@adlands-acreman-2](https://community.deriv.com/u/adlands-acreman-2)\
**Replies:** 0\
**Last updated:** [August 28, 2021, 10:49pm UTC](https://community.deriv.com/t/comment-retrouver-les-chiffres-login-de-son-compte-pour-pouvoir-se-connecter-a-mt5/16115 "2021-08-28T22:49:01Z")

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Comment retrouver les chiffres login de son compte pour pouvoir se connecter à mt5

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## [Crash1000 does not stop loss at sl which I made, it got dragged down far and it makes more loss than what I wanted](https://community.deriv.com/t/crash1000-does-not-stop-loss-at-sl-which-i-made-it-got-dragged-down-far-and-it-makes-more-loss-than-what-i-wanted/16041)

<div class="topic-metadata">

**Author:** [@affloof-acceded-2](https://community.deriv.com/u/affloof-acceded-2)\
**Replies:** 0\
**Last updated:** [August 27, 2021, 11:23pm UTC](https://community.deriv.com/t/crash1000-does-not-stop-loss-at-sl-which-i-made-it-got-dragged-down-far-and-it-makes-more-loss-than-what-i-wanted/16041 "2021-08-27T23:23:13Z")

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Hi, the crash1000 does not stop at stop loss which I made when there is rapid bearish candle, it stops down far from sl

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## [Rút tiền không thành công](https://community.deriv.com/t/rut-ti-n-khong-thanh-cong/15999)

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**Author:** [@boucher-acouasm-2](https://community.deriv.com/u/boucher-acouasm-2)\
**Replies:** 0\
**Last updated:** [August 27, 2021, 12:24pm UTC](https://community.deriv.com/t/rut-ti-n-khong-thanh-cong/15999 "2021-08-27T12:24:06Z")

</div>

I entered the wrong withdrawal order. Now I have not received the money, what should I do

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## [Change accounts](https://community.deriv.com/t/change-accounts/15963)

<div class="topic-metadata">

**Author:** [@bodegun-acrasin-2](https://community.deriv.com/u/bodegun-acrasin-2)\
**Replies:** 0\
**Last updated:** [August 26, 2021, 5:40pm UTC](https://community.deriv.com/t/change-accounts/15963 "2021-08-26T17:40:01Z")

</div>

I want to change from financial to synthetic

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## [Retirada desabilitada](https://community.deriv.com/t/retirada-desabilitada/13586)

<div class="topic-metadata">

**Author:** [@blurter-acnemia-2](https://community.deriv.com/u/blurter-acnemia-2)\
**Replies:** 1\
**Last updated:** [August 25, 2021, 2:00pm UTC](https://community.deriv.com/t/retirada-desabilitada/13586 "2021-08-25T14:00:24Z")

</div>

Quero reabilitar o que fazer…

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## [CREDI CARDT DEPOSIT](https://community.deriv.com/t/credi-cardt-deposit/15900)

<div class="topic-metadata">

**Author:** [@abioses-acreage-2](https://community.deriv.com/u/abioses-acreage-2)\
**Replies:** 0\
**Last updated:** [August 25, 2021, 1:47pm UTC](https://community.deriv.com/t/credi-cardt-deposit/15900 "2021-08-25T13:47:13Z")

</div>

Deriv blocked the credit card like deposit method. I only have credit card , please help me

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## [Connexion a échoué](https://community.deriv.com/t/connexion-a-echoue/15898)

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**Author:** [@alleles-acetite-2](https://community.deriv.com/u/alleles-acetite-2)\
**Replies:** 0\
**Last updated:** [August 25, 2021, 1:31pm UTC](https://community.deriv.com/t/connexion-a-echoue/15898 "2021-08-25T13:31:01Z")

</div>

Je n’arrive plus à accéder à mon compte deriv réel via mt5

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## [Account disabled for routine check](https://community.deriv.com/t/account-disabled-for-routine-check/15870)

<div class="topic-metadata">

**Author:** [@cajuela-achkans-1](https://community.deriv.com/u/cajuela-achkans-1)\
**Replies:** 0\
**Last updated:** [August 25, 2021, 3:28am UTC](https://community.deriv.com/t/account-disabled-for-routine-check/15870 "2021-08-25T03:28:09Z")

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Anyone here having their real accounts temporarily disabled for a routine check even though they have verified accounts? Deriv has shut down my real accounts since the 10th of August and they say it’s a routine check mad…

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## [Me ajuda pfv](https://community.deriv.com/t/me-ajuda-pfv/15824)

<div class="topic-metadata">

**Author:** [@cabases-acratia-2](https://community.deriv.com/u/cabases-acratia-2)\
**Replies:** 0\
**Last updated:** [August 24, 2021, 12:25pm UTC](https://community.deriv.com/t/me-ajuda-pfv/15824 "2021-08-24T12:25:05Z")

</div>

Fiz um pagamento de 10 usd e ate agora não entrou na minha conta

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## [Bitcoin withdrawal not in statement of account](https://community.deriv.com/t/bitcoin-withdrawal-not-in-statement-of-account/15337)

<div class="topic-metadata">

**Author:** [@bridoon-aclinic-2](https://community.deriv.com/u/bridoon-aclinic-2)\
**Replies:** 1\
**Last updated:** [August 24, 2021, 7:08am UTC](https://community.deriv.com/t/bitcoin-withdrawal-not-in-statement-of-account/15337 "2021-08-24T07:08:05Z")

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i made a withdrawal of $25 worth of bitcoin but it hasn’t reflected in my account and it is also not showing in my statement of account. please help

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## [Locked accounts](https://community.deriv.com/t/locked-accounts/15805)

<div class="topic-metadata">

**Author:** [@cajuela-achkans-1](https://community.deriv.com/u/cajuela-achkans-1)\
**Replies:** 0\
**Last updated:** [August 23, 2021, 11:53pm UTC](https://community.deriv.com/t/locked-accounts/15805 "2021-08-23T23:53:39Z")

</div>

Guys anyone here experiencing a verified account being locked for no reason other than being told there is a routine check going on? It’s been more than a week after I have provided a bank statement and picture of my pla…

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## [estou aguardando o valor ser creditado desde do dia 19/08](https://community.deriv.com/t/estou-aguardando-o-valor-ser-creditado-desde-do-dia-19-08/15803)

<div class="topic-metadata">

**Author:** [@arrivas-aciform-2](https://community.deriv.com/u/arrivas-aciform-2)\
**Replies:** 0\
**Last updated:** [August 23, 2021, 11:42pm UTC](https://community.deriv.com/t/estou-aguardando-o-valor-ser-creditado-desde-do-dia-19-08/15803 "2021-08-23T23:42:15Z")

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Olá, fiz um deposito dia 19 / 08 de agosto da paylivre e até o momento não foi creditado na minha conta corretora e já cansei de mandar mensagem no chat e ninguém me responde, resumo na hora transação a corretora apresen…

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## [report](https://community.deriv.com/t/report/15780)

<div class="topic-metadata">

**Author:** [@buppies-accinge-2](https://community.deriv.com/u/buppies-accinge-2)\
**Replies:** 0\
**Last updated:** [August 23, 2021, 5:19pm UTC](https://community.deriv.com/t/report/15780 "2021-08-23T17:19:27Z")

</div>

I requested a withdrawal of $ 1,400 which I did not receive. Then my 1021 dollar balance disappeared from my account

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## [Account help](https://community.deriv.com/t/account-help/15762)

<div class="topic-metadata">

**Author:** [@baneful-acquire-2](https://community.deriv.com/u/baneful-acquire-2)\
**Replies:** 0\
**Last updated:** [August 23, 2021, 2:28pm UTC](https://community.deriv.com/t/account-help/15762 "2021-08-23T14:28:12Z")

</div>

Hello, last Thursday I made a deposit and I still do not receive it, I would like to know what happens? Someone can help me, thank you

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## [How do I stop my withdrawal](https://community.deriv.com/t/how-do-i-stop-my-withdrawal/15702)

<div class="topic-metadata">

**Author:** [@bisabol-acrasia-2](https://community.deriv.com/u/bisabol-acrasia-2)\
**Replies:** 0\
**Last updated:** [August 22, 2021, 4:55pm UTC](https://community.deriv.com/t/how-do-i-stop-my-withdrawal/15702 "2021-08-22T16:55:19Z")

</div>

I want to stop my withdrawal how do I do that :sob:

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## [Withdrawl don't work](https://community.deriv.com/t/withdrawl-dont-work/15683)

<div class="topic-metadata">

**Author:** [@beadles-acetose-2](https://community.deriv.com/u/beadles-acetose-2)\
**Replies:** 0\
**Last updated:** [August 22, 2021, 11:14am UTC](https://community.deriv.com/t/withdrawl-dont-work/15683 "2021-08-22T11:14:04Z")

</div>

I requested for a withdrawal and I received a notification on my account that my cashier withdrawal is disabled, solve this inssue pleass!

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## [Não consigo sacar meu dinheiro.](https://community.deriv.com/t/nao-consigo-sacar-meu-dinheiro/15643)

<div class="topic-metadata">

**Author:** [@C.P](https://community.deriv.com/u/C.P)\
**Replies:** 0\
**Last updated:** [August 21, 2021, 6:43pm UTC](https://community.deriv.com/t/nao-consigo-sacar-meu-dinheiro/15643 "2021-08-21T18:43:26Z")

</div>

Oi, depositei meu dinheiro pela Deriv, mas estou tentando sacar por aqui, porem não consigo. Quando tento sacar aparece “você quer que esta seja uma conta fiduciária ou conta cripto? por favor escolha uma…” eu escolho o …

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## [Referral link](https://community.deriv.com/t/referral-link/7368)

<div class="topic-metadata">

**Author:** [@bhistie-accused-2](https://community.deriv.com/u/bhistie-accused-2)\
**Replies:** 1\
**Last updated:** [August 21, 2021, 2:16pm UTC](https://community.deriv.com/t/referral-link/7368 "2021-08-21T14:16:08Z")

</div>

Hello Dériv. I need a referral link to refer another traders

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## [Verification declined](https://community.deriv.com/t/verification-declined/15602)

<div class="topic-metadata">

**Author:** [@boletic-absciss-2](https://community.deriv.com/u/boletic-absciss-2)\
**Replies:** 0\
**Last updated:** [August 21, 2021, 7:28am UTC](https://community.deriv.com/t/verification-declined/15602 "2021-08-21T07:28:20Z")

</div>

Good day kindly help verify my account fast

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## [aumento de limite do saque](https://community.deriv.com/t/aumento-de-limite-do-saque/15596)

<div class="topic-metadata">

**Author:** [@carites-acomous-2](https://community.deriv.com/u/carites-acomous-2)\
**Replies:** 0\
**Last updated:** [August 21, 2021, 2:04am UTC](https://community.deriv.com/t/aumento-de-limite-do-saque/15596 "2021-08-21T02:04:49Z")

</div>

Olá quero aumentar o limite de saque da minha conta.

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## [Donner accès à mon compte à quelqu'un qui est dans un autre pied](https://community.deriv.com/t/donner-acces-a-mon-compte-a-quelquun-qui-est-dans-un-autre-pied/15559)

<div class="topic-metadata">

**Author:** [@anconal-acnodes-2](https://community.deriv.com/u/anconal-acnodes-2)\
**Replies:** 0\
**Last updated:** [August 20, 2021, 1:33pm UTC](https://community.deriv.com/t/donner-acces-a-mon-compte-a-quelquun-qui-est-dans-un-autre-pied/15559 "2021-08-20T13:33:13Z")

</div>

Salut,je veux donner accès à mon compte Deriv mt5 à un ami qui est dans un autre pays pour qu’il puisse trader, mais il n’arrive pas à se connecter.j’aimerais savoir quel est le problème ? Non: je lui donné mon ID et mo…

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## [Withdrawal using the visa card](https://community.deriv.com/t/withdrawal-using-the-visa-card/15371)

<div class="topic-metadata">

**Author:** [@benmost-acquest-2](https://community.deriv.com/u/benmost-acquest-2)\
**Replies:** 1\
**Last updated:** [August 18, 2021, 9:34am UTC](https://community.deriv.com/t/withdrawal-using-the-visa-card/15371 "2021-08-18T09:34:05Z")

</div>

I haven’t yet received my money after making a withdrawal using visa card on the 4th of August

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## [Dépôt](https://community.deriv.com/t/depot/15235)

<div class="topic-metadata">

**Author:** [@bonacis-achiras-2](https://community.deriv.com/u/bonacis-achiras-2)\
**Replies:** 1\
**Last updated:** [August 16, 2021, 11:33pm UTC](https://community.deriv.com/t/depot/15235 "2021-08-16T23:33:33Z")

</div>

J’arrive pas à recharger mon compte parce que j’avais un compte que j’ai retiré pour recrée on me dit que ma carte est associé à un autre compte donc on je dois vous contactez avant

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## [CASHIERCLOCKED](https://community.deriv.com/t/cashierclocked/15220)

<div class="topic-metadata">

**Author:** [@chortle-acolyte-2](https://community.deriv.com/u/chortle-acolyte-2)\
**Replies:** 0\
**Last updated:** [August 16, 2021, 7:25am UTC](https://community.deriv.com/t/cashierclocked/15220 "2021-08-16T07:25:38Z")

</div>

How do I unlock my cashier?

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## [Account locked](https://community.deriv.com/t/account-locked/15218)

<div class="topic-metadata">

**Author:** [@acreage-absvolt-2](https://community.deriv.com/u/acreage-absvolt-2)\
**Replies:** 1\
**Last updated:** [August 16, 2021, 6:50am UTC](https://community.deriv.com/t/account-locked/15218 "2021-08-16T06:50:41Z")

</div>

Please my account is locked from withdrawals

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## [Problème de retrait perfect money via binary](https://community.deriv.com/t/probleme-de-retrait-perfect-money-via-binary/15199)

<div class="topic-metadata">

**Author:** [@clethra-acquist-2](https://community.deriv.com/u/clethra-acquist-2)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 9:42pm UTC](https://community.deriv.com/t/probleme-de-retrait-perfect-money-via-binary/15199 "2021-08-15T21:42:16Z")

</div>

Bonsoir svp j ai effectué 2 transaction de retrait sur mon compte réel vers mon compte perfect money j ai reçus un message me disant que ma transaction était en cour de traitement quelque temp après je reçois un message…

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## [Eu fiz um transferência direto na conta brasil empresarial](https://community.deriv.com/t/eu-fiz-um-transferencia-direto-na-conta-brasil-empresarial/15180)

<div class="topic-metadata">

**Author:** [@abaculi-acrania-2](https://community.deriv.com/u/abaculi-acrania-2)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 4:29pm UTC](https://community.deriv.com/t/eu-fiz-um-transferencia-direto-na-conta-brasil-empresarial/15180 "2021-08-15T16:29:10Z")

</div>

fiz uma trasferencia para esta conta direto mas nao fiz a cotação e agora como faço estou sem saudo

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## [About my account](https://community.deriv.com/t/about-my-account/15179)

<div class="topic-metadata">

**Author:** [@assalto-acmites-2](https://community.deriv.com/u/assalto-acmites-2)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 4:17pm UTC](https://community.deriv.com/t/about-my-account/15179 "2021-08-15T16:17:49Z")

</div>

My account has not been verified yet…even if submitted all my documents …haw can help me

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## [Free Ebook](https://community.deriv.com/t/free-ebook/15170)

<div class="topic-metadata">

**Author:** [@avenage-adwomen-1](https://community.deriv.com/u/avenage-adwomen-1)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 2:47pm UTC](https://community.deriv.com/t/free-ebook/15170 "2021-08-15T14:47:43Z")

</div>

Where I can find the free ebook?

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[Next page](https://community.deriv.com/c/uncategorised/1.md?page=52)
