# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=52

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 53

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## [Account verifiecation](https://community.deriv.com/t/account-verifiecation/15145)

<div class="topic-metadata">

**Author:** [@assalto-acmites-2](https://community.deriv.com/u/assalto-acmites-2)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 7:38am UTC](https://community.deriv.com/t/account-verifiecation/15145 "2021-08-15T07:38:30Z")

</div>

I submitted all documents as i know but stil my account has npt verified soo what to don

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## [não consigo ver a minha conta real, para eu depositar dinheiro](https://community.deriv.com/t/nao-consigo-ver-a-minha-conta-real-para-eu-depositar-dinheiro/14913)

<div class="topic-metadata">

**Author:** [@bauking-acquire-2](https://community.deriv.com/u/bauking-acquire-2)\
**Replies:** 1\
**Last updated:** [August 15, 2021, 1:27am UTC](https://community.deriv.com/t/nao-consigo-ver-a-minha-conta-real-para-eu-depositar-dinheiro/14913 "2021-08-15T01:27:56Z")

</div>

Comecei o meu cadastro, para conta real, mais não sei se deu certo, teve um momento que pediu para eu escolher qual a moeda usar, mais eu não sei, como faço, e se tem como alguém ver se minha conta está aberta, e como eu…

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## [how to relate many trading account to one bank account??](https://community.deriv.com/t/how-to-relate-many-trading-account-to-one-bank-account/5404)

<div class="topic-metadata">

**Author:** [@bearish-abyeing-2](https://community.deriv.com/u/bearish-abyeing-2)\
**Replies:** 1\
**Last updated:** [August 15, 2021, 1:24am UTC](https://community.deriv.com/t/how-to-relate-many-trading-account-to-one-bank-account/5404 "2021-08-15T01:24:13Z")

</div>

i wish to know if it is possible to relate more than 12 trading acount to one bank account? and one email ?

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## [Login credentials](https://community.deriv.com/t/login-credentials/12813)

<div class="topic-metadata">

**Author:** [@chicest-accents-2](https://community.deriv.com/u/chicest-accents-2)\
**Replies:** 1\
**Last updated:** [August 14, 2021, 11:18pm UTC](https://community.deriv.com/t/login-credentials/12813 "2021-08-14T23:18:53Z")

</div>

I can’t log in my real account

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## [Account suspended](https://community.deriv.com/t/account-suspended/15060)

<div class="topic-metadata">

**Author:** [@chordee-acouchy-2](https://community.deriv.com/u/chordee-acouchy-2)\
**Replies:** 0\
**Last updated:** [August 13, 2021, 9:09pm UTC](https://community.deriv.com/t/account-suspended/15060 "2021-08-13T21:09:08Z")

</div>

What should I do when my account is suspended and reason for suspendment

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## [I made a deposit and the money has](https://community.deriv.com/t/i-made-a-deposit-and-the-money-has/15055)

<div class="topic-metadata">

**Author:** [@aphelia-academy-2](https://community.deriv.com/u/aphelia-academy-2)\
**Replies:** 0\
**Last updated:** [August 13, 2021, 8:11pm UTC](https://community.deriv.com/t/i-made-a-deposit-and-the-money-has/15055 "2021-08-13T20:11:32Z")

</div>

I made a deposit and the money has been removed from my bank account , I made the deposit today at 21:01

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## [CAJERO DESHABILITADO](https://community.deriv.com/t/cajero-deshabilitado/14669)

<div class="topic-metadata">

**Author:** [@Maria\_Osuna15](https://community.deriv.com/u/Maria_Osuna15)\
**Replies:** 4\
**Last updated:** [August 13, 2021, 1:46am UTC](https://community.deriv.com/t/cajero-deshabilitado/14669 "2021-08-13T01:46:03Z")

</div>

Cajero deshabilitado Depósitos y retiros han sido deshabilitados en su cuenta. Por favor revise su correo electrónico para más detalles. He recibido esto, y mi cuenta ha sido verificada, y al correo no me ha llegado de…

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## [Document Upload](https://community.deriv.com/t/document-upload/14985)

<div class="topic-metadata">

**Author:** [@canidae-acouchy-2](https://community.deriv.com/u/canidae-acouchy-2)\
**Replies:** 0\
**Last updated:** [August 12, 2021, 11:05pm UTC](https://community.deriv.com/t/document-upload/14985 "2021-08-12T23:05:38Z")

</div>

What do i do? I was told that I have reached the limit for uploading documents

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## [withdraw local bank](https://community.deriv.com/t/withdraw-local-bank/14968)

<div class="topic-metadata">

**Author:** [@biacuru-acraein-2](https://community.deriv.com/u/biacuru-acraein-2)\
**Replies:** 0\
**Last updated:** [August 12, 2021, 5:52pm UTC](https://community.deriv.com/t/withdraw-local-bank/14968 "2021-08-12T17:52:16Z")

</div>

i make a deposit using ipay… and cant withdraw… why?

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## [Pago compartido](https://community.deriv.com/t/pago-compartido/14958)

<div class="topic-metadata">

**Author:** [@Maria\_Osuna15](https://community.deriv.com/u/Maria_Osuna15)\
**Replies:** 0\
**Last updated:** [August 12, 2021, 3:05pm UTC](https://community.deriv.com/t/pago-compartido/14958 "2021-08-12T15:05:08Z")

</div>

Buen dia comunidad. Alguien sabe que significa pago compartido??

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## [Account deactivating](https://community.deriv.com/t/account-deactivating/14830)

<div class="topic-metadata">

**Author:** [@benzoin-achiras-2](https://community.deriv.com/u/benzoin-achiras-2)\
**Replies:** 1\
**Last updated:** [August 12, 2021, 10:18am UTC](https://community.deriv.com/t/account-deactivating/14830 "2021-08-12T10:18:16Z")

</div>

If I deactivate my account, can I be able to sign up using a new account and with the details I used before

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## [financial assessment, proof of identity and proof of address](https://community.deriv.com/t/financial-assessment-proof-of-identity-and-proof-of-address/14833)

<div class="topic-metadata">

**Author:** [@bhajans-acosmic-2](https://community.deriv.com/u/bhajans-acosmic-2)\
**Replies:** 1\
**Last updated:** [August 12, 2021, 10:16am UTC](https://community.deriv.com/t/financial-assessment-proof-of-identity-and-proof-of-address/14833 "2021-08-12T10:16:17Z")

</div>

having trouble with proof of identity and proof of address, i can’t access them because they are frozen. please help

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## [Account verify](https://community.deriv.com/t/account-verify/3282)

<div class="topic-metadata">

**Author:** [@carduus-abscise-2](https://community.deriv.com/u/carduus-abscise-2)\
**Replies:** 4\
**Last updated:** [August 10, 2021, 4:22pm UTC](https://community.deriv.com/t/account-verify/3282 "2021-08-10T16:22:47Z")

</div>

account verify problem

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## [nao consigo fazer saque](https://community.deriv.com/t/nao-consigo-fazer-saque/14766)

<div class="topic-metadata">

**Author:** [@cadweed-acquist-2](https://community.deriv.com/u/cadweed-acquist-2)\
**Replies:** 3\
**Last updated:** [August 10, 2021, 12:12am UTC](https://community.deriv.com/t/nao-consigo-fazer-saque/14766 "2021-08-10T00:12:19Z")

</div>

eu tambem fiz o deposito via pix. agora nao consigo fazer saque. como opcoes nao aparecem

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## [How must I reactivate my accoun](https://community.deriv.com/t/how-must-i-reactivate-my-accoun/14746)

<div class="topic-metadata">

**Author:** [@chemins-acicula-2](https://community.deriv.com/u/chemins-acicula-2)\
**Replies:** 0\
**Last updated:** [August 9, 2021, 5:58pm UTC](https://community.deriv.com/t/how-must-i-reactivate-my-accoun/14746 "2021-08-09T17:58:10Z")

</div>

I mistakengly deactivated my account because I couldn’t change my currency. I thought if i deleted it, I could deacticate it and create a nee 1. Please help, how do U reactivate it?

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## [Can't log in](https://community.deriv.com/t/cant-log-in/12431)

<div class="topic-metadata">

**Author:** [@budders-acetone-2](https://community.deriv.com/u/budders-acetone-2)\
**Replies:** 1\
**Last updated:** [August 9, 2021, 5:04pm UTC](https://community.deriv.com/t/cant-log-in/12431 "2021-08-09T17:04:55Z")

</div>

I’m trying to log in to my mt5 after i changed my trading password but it’s saying authorization failed

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## [Money changer](https://community.deriv.com/t/money-changer/14621)

<div class="topic-metadata">

**Author:** [@blowses-advents-1](https://community.deriv.com/u/blowses-advents-1)\
**Replies:** 0\
**Last updated:** [August 8, 2021, 7:08am UTC](https://community.deriv.com/t/money-changer/14621 "2021-08-08T07:08:45Z")

</div>

Hi i just want to ask about joining money changer . Can i?

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## [Account not verified](https://community.deriv.com/t/account-not-verified/14467)

<div class="topic-metadata">

**Author:** [@apprise-acemila-2](https://community.deriv.com/u/apprise-acemila-2)\
**Replies:** 1\
**Last updated:** [August 6, 2021, 3:20pm UTC](https://community.deriv.com/t/account-not-verified/14467 "2021-08-06T15:20:10Z")

</div>

Good morning, I have been trying to verify my account but I ended up verifying my identity proof of address which was reject. I have the intention of reuploading but it’s not available on the site

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## [need account authorization](https://community.deriv.com/t/need-account-authorization/4891)

<div class="topic-metadata">

**Author:** [@autocab-accoils-2](https://community.deriv.com/u/autocab-accoils-2)\
**Replies:** 1\
**Last updated:** [August 6, 2021, 12:20pm UTC](https://community.deriv.com/t/need-account-authorization/4891 "2021-08-06T12:20:12Z")

</div>

how can i get my account authorized for payment agents withdrawals

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## [Failure to deposit on DERIV](https://community.deriv.com/t/failure-to-deposit-on-deriv/14040)

<div class="topic-metadata">

**Author:** [@alepine-acocotl-2](https://community.deriv.com/u/alepine-acocotl-2)\
**Replies:** 2\
**Last updated:** [August 6, 2021, 11:24am UTC](https://community.deriv.com/t/failure-to-deposit-on-deriv/14040 "2021-08-06T11:24:22Z")

</div>

I cannot deposit funds on my deriv. I used my credit card before and this is my 3rd time,all of of sudden I can’t deposit using the same credit card. Why?

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## [Monet](https://community.deriv.com/t/monet/14423)

<div class="topic-metadata">

**Author:** [@affront-achiest-2](https://community.deriv.com/u/affront-achiest-2)\
**Replies:** 0\
**Last updated:** [August 5, 2021, 2:55pm UTC](https://community.deriv.com/t/monet/14423 "2021-08-05T14:55:28Z")

</div>

I’ve deposited 10 dollars into my account and it’s been 24 hours and it haven’t refelected yet.

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## [Depost](https://community.deriv.com/t/depost/14399)

<div class="topic-metadata">

**Author:** [@banzais-acinary-2](https://community.deriv.com/u/banzais-acinary-2)\
**Replies:** 0\
**Last updated:** [August 5, 2021, 11:39am UTC](https://community.deriv.com/t/depost/14399 "2021-08-05T11:39:03Z")

</div>

Can i use my card to depost in my new account but that card i used in my old account that i used the same card

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## [Missing CR account display](https://community.deriv.com/t/missing-cr-account-display/14351)

<div class="topic-metadata">

**Author:** [@bumbass-acinuni-1](https://community.deriv.com/u/bumbass-acinuni-1)\
**Replies:** 0\
**Last updated:** [August 4, 2021, 7:51pm UTC](https://community.deriv.com/t/missing-cr-account-display/14351 "2021-08-04T19:51:17Z")

</div>

Good evening. I urgently need assistance. I recently changed my password only to discover that each time I log in, I can no longer find my CR USD Account. I only see VTRC and demo accounts displayed. I can no longer find…

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## [transf da neteller para binary.](https://community.deriv.com/t/transf-da-neteller-para-binary/14290)

<div class="topic-metadata">

**Author:** [@cherubs-acquiet-2](https://community.deriv.com/u/cherubs-acquiet-2)\
**Replies:** 0\
**Last updated:** [August 4, 2021, 3:06am UTC](https://community.deriv.com/t/transf-da-neteller-para-binary/14290 "2021-08-04T03:06:35Z")

</div>

Fiz a transferência da neteller para binary de 20 dolares, porém, não caiu na minha conta binary. preciso de ajuda. estou desesperado. era todo dinheiro que tinha.

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## [Como eu faço para voltar ao início de quanto eu criei minha conta, para escolher os ícones de negócios da direita?](https://community.deriv.com/t/como-eu-faco-para-voltar-ao-inicio-de-quanto-eu-criei-minha-conta-para-escolher-os-icones-de-negocios-da-direita/14286)

<div class="topic-metadata">

**Author:** [@batties-advisor-1](https://community.deriv.com/u/batties-advisor-1)\
**Replies:** 0\
**Last updated:** [August 4, 2021, 12:37am UTC](https://community.deriv.com/t/como-eu-faco-para-voltar-ao-inicio-de-quanto-eu-criei-minha-conta-para-escolher-os-icones-de-negocios-da-direita/14286 "2021-08-04T00:37:21Z")

</div>

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## [hice deposito de skrill a binary 200 dolares y no llega hasta ahora](https://community.deriv.com/t/hice-deposito-de-skrill-a-binary-200-dolares-y-no-llega-hasta-ahora/14283)

<div class="topic-metadata">

**Author:** [@airplot-acidoid-2](https://community.deriv.com/u/airplot-acidoid-2)\
**Replies:** 0\
**Last updated:** [August 3, 2021, 11:39pm UTC](https://community.deriv.com/t/hice-deposito-de-skrill-a-binary-200-dolares-y-no-llega-hasta-ahora/14283 "2021-08-03T23:39:35Z")

</div>

hice deposito de skrill a binary 200 dolares y no llega hasta ahora

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## [HOW I VERIFY MY ACCOUNT](https://community.deriv.com/t/how-i-verify-my-account/8872)

<div class="topic-metadata">

**Author:** [@aurigal-acetums-2](https://community.deriv.com/u/aurigal-acetums-2)\
**Replies:** 1\
**Last updated:** [August 3, 2021, 5:21pm UTC](https://community.deriv.com/t/how-i-verify-my-account/8872 "2021-08-03T17:21:33Z")

</div>

there is a error ’ No authentication required’ ‘You do not need to authenticate your account at this time. We will inform you when your account needs to be authenticated.’ how i fix it.please help

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## [Deposit pending](https://community.deriv.com/t/deposit-pending/14149)

<div class="topic-metadata">

**Author:** [@bugbane-acquiet-2](https://community.deriv.com/u/bugbane-acquiet-2)\
**Replies:** 1\
**Last updated:** [August 3, 2021, 6:33am UTC](https://community.deriv.com/t/deposit-pending/14149 "2021-08-03T06:33:01Z")

</div>

Any help?

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## [Retirada](https://community.deriv.com/t/retirada/14186)

<div class="topic-metadata">

**Author:** [@alloyed-acquest-2](https://community.deriv.com/u/alloyed-acquest-2)\
**Replies:** 0\
**Last updated:** [August 3, 2021, 1:11am UTC](https://community.deriv.com/t/retirada/14186 "2021-08-03T01:11:27Z")

</div>

Quanto tempo demora pra mostra as opções de retirada depois que faz o depósito

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## [DP2P account activation](https://community.deriv.com/t/dp2p-account-activation/14144)

<div class="topic-metadata">

**Author:** [@casting-aburban-2](https://community.deriv.com/u/casting-aburban-2)\
**Replies:** 0\
**Last updated:** [August 2, 2021, 1:53pm UTC](https://community.deriv.com/t/dp2p-account-activation/14144 "2021-08-02T13:53:51Z")

</div>

Kindly assist on how to activate myDP2P account and how do I deposit into that account

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