# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=53

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 54

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## [Withdraw t](https://community.deriv.com/t/withdraw-t/7225)

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**Author:** [@arrases-achiras-2](https://community.deriv.com/u/arrases-achiras-2)\
**Replies:** 1\
**Last updated:** [August 2, 2021, 8:30am UTC](https://community.deriv.com/t/withdraw-t/7225 "2021-08-02T08:30:39Z")

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Can I withdraw profit to credit card or only the amount that I have deposit from my credit card

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## [Funded my synthetic account and immidiately my account got closed and i cant get back my funds](https://community.deriv.com/t/funded-my-synthetic-account-and-immidiately-my-account-got-closed-and-i-cant-get-back-my-funds/14099)

<div class="topic-metadata">

**Author:** [@bugbite-acinous-2](https://community.deriv.com/u/bugbite-acinous-2)\
**Replies:** 0\
**Last updated:** [August 2, 2021, 6:26am UTC](https://community.deriv.com/t/funded-my-synthetic-account-and-immidiately-my-account-got-closed-and-i-cant-get-back-my-funds/14099 "2021-08-02T06:26:46Z")

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## [Fraud and theft](https://community.deriv.com/t/fraud-and-theft/14078)

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**Author:** [@acerbic-acerber-2](https://community.deriv.com/u/acerbic-acerber-2)\
**Replies:** 0\
**Last updated:** [August 1, 2021, 8:59pm UTC](https://community.deriv.com/t/fraud-and-theft/14078 "2021-08-01T20:59:58Z")

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Hello, I made a mistake of giving someone online my login details and the person has withdrawn my money. How can I stop the process as its on a weekend and no agent is available?

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## [My mt5 account closed](https://community.deriv.com/t/my-mt5-account-closed/14054)

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**Author:** [@bossier-aboulia-2](https://community.deriv.com/u/bossier-aboulia-2)\
**Replies:** 0\
**Last updated:** [August 1, 2021, 5:06pm UTC](https://community.deriv.com/t/my-mt5-account-closed/14054 "2021-08-01T17:06:50Z")

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Please my mt5 account has been closed. I want to open a new one but I can’t.

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## [Close my account](https://community.deriv.com/t/close-my-account/14049)

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**Author:** [@bonkers-acorned-2](https://community.deriv.com/u/bonkers-acorned-2)\
**Replies:** 0\
**Last updated:** [August 1, 2021, 4:23pm UTC](https://community.deriv.com/t/close-my-account/14049 "2021-08-01T16:23:31Z")

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I want my account to be closed

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## [Urgent and important to the company](https://community.deriv.com/t/urgent-and-important-to-the-company/2535)

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**Author:** [@clavuvi-absence-2](https://community.deriv.com/u/clavuvi-absence-2)\
**Replies:** 2\
**Last updated:** [August 1, 2021, 9:15am UTC](https://community.deriv.com/t/urgent-and-important-to-the-company/2535 "2021-08-01T09:15:20Z")

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Hello Greetings from God, and we thank you for your cooperation with us. There are all trading companies. The client was given what is called cashback or the general account that was deducted from his account as a resul…

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## [Withdraw problem](https://community.deriv.com/t/withdraw-problem/11968)

<div class="topic-metadata">

**Author:** [@annuler-accinge-2](https://community.deriv.com/u/annuler-accinge-2)\
**Replies:** 2\
**Last updated:** [July 31, 2021, 10:47pm UTC](https://community.deriv.com/t/withdraw-problem/11968 "2021-07-31T22:47:46Z")

</div>

a binary suspendeu os meus saques, não sei o que aconteceu. no site diz “Withdrawals have been disabled on your account. Please check your email for more details.”.mas não recebi nenhum email sobre o assunto

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## [My MT5 is freezing and i am losing trades and money](https://community.deriv.com/t/my-mt5-is-freezing-and-i-am-losing-trades-and-money/13875)

<div class="topic-metadata">

**Author:** [@allergy-acclaim-2](https://community.deriv.com/u/allergy-acclaim-2)\
**Replies:** 0\
**Last updated:** [July 30, 2021, 6:56am UTC](https://community.deriv.com/t/my-mt5-is-freezing-and-i-am-losing-trades-and-money/13875 "2021-07-30T06:56:21Z")

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My MT5 is freezing and i am losing trades.

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## [One Click Trading not working as usual](https://community.deriv.com/t/one-click-trading-not-working-as-usual/13825)

<div class="topic-metadata">

**Author:** [@aviette-ablator-2](https://community.deriv.com/u/aviette-ablator-2)\
**Replies:** 0\
**Last updated:** [July 29, 2021, 12:44pm UTC](https://community.deriv.com/t/one-click-trading-not-working-as-usual/13825 "2021-07-29T12:44:16Z")

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One Click Trading not working as usual , Help Me !!!

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## [Je ne peux plus placé de position](https://community.deriv.com/t/je-ne-peux-plus-place-de-position/13795)

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**Author:** [@busbies-adnouns-1](https://community.deriv.com/u/busbies-adnouns-1)\
**Replies:** 0\
**Last updated:** [July 29, 2021, 12:12am UTC](https://community.deriv.com/t/je-ne-peux-plus-place-de-position/13795 "2021-07-29T00:12:56Z")

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Je viens de changer le code de mon compte et je me suis connecté au compte maintenant et je ne peux plus prendre de position. Il est écrit \<\< readonly\>\> en haut du compte et du coup je ne peux plus passé d’ordre

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## [Identitas](https://community.deriv.com/t/identitas/13745)

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**Author:** [@amyelia-acouchi-2](https://community.deriv.com/u/amyelia-acouchi-2)\
**Replies:** 0\
**Last updated:** [July 28, 2021, 9:15am UTC](https://community.deriv.com/t/identitas/13745 "2021-07-28T09:15:21Z")

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Saya tidak bisa mengupload dentitas karena sudah melebihi batas

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## [Bitcoin withdrawal](https://community.deriv.com/t/bitcoin-withdrawal/13728)

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**Author:** [@carload-acnodal-2](https://community.deriv.com/u/carload-acnodal-2)\
**Replies:** 0\
**Last updated:** [July 27, 2021, 10:40pm UTC](https://community.deriv.com/t/bitcoin-withdrawal/13728 "2021-07-27T22:40:12Z")

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Pls I can’t confirm my withdrawal on my btc account since

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## [My account](https://community.deriv.com/t/my-account/13726)

<div class="topic-metadata">

**Author:** [@airfoil-acomous-2](https://community.deriv.com/u/airfoil-acomous-2)\
**Replies:** 0\
**Last updated:** [July 27, 2021, 9:26pm UTC](https://community.deriv.com/t/my-account/13726 "2021-07-27T21:26:44Z")

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My deposit is not reflecting on my deriv account

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## [Server, I tried using Deriv-Server but its does not work](https://community.deriv.com/t/server-i-tried-using-deriv-server-but-its-does-not-work/13677)

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**Author:** [@calzada-acousma-2](https://community.deriv.com/u/calzada-acousma-2)\
**Replies:** 1\
**Last updated:** [July 27, 2021, 8:22am UTC](https://community.deriv.com/t/server-i-tried-using-deriv-server-but-its-does-not-work/13677 "2021-07-27T08:22:32Z")

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Please help with the server, I created a Real Synthetic Account to try to resolve this as suggested but a PDF I found here but to deposit I still need to use CR2677020 which give an error server name, which I need inor…

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## [Add visa card for withdrawal](https://community.deriv.com/t/add-visa-card-for-withdrawal/13662)

<div class="topic-metadata">

**Author:** [@accends-acnodes-2](https://community.deriv.com/u/accends-acnodes-2)\
**Replies:** 0\
**Last updated:** [July 26, 2021, 10:02pm UTC](https://community.deriv.com/t/add-visa-card-for-withdrawal/13662 "2021-07-26T22:02:03Z")

</div>

I want to change my visa card for withdrawal

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## [Server](https://community.deriv.com/t/server/13573)

<div class="topic-metadata">

**Author:** [@calzada-acousma-2](https://community.deriv.com/u/calzada-acousma-2)\
**Replies:** 1\
**Last updated:** [July 26, 2021, 8:14am UTC](https://community.deriv.com/t/server/13573 "2021-07-26T08:14:11Z")

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Hi there! Please assist,I’ve created a binary account to trade on Deriv but I didnt receive a server name because it automatically led me to Deriv. Even on email i didn’t get a message about the details. how can I find …

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## [Server, How to find a server name](https://community.deriv.com/t/server-how-to-find-a-server-name/13575)

<div class="topic-metadata">

**Author:** [@calzada-acousma-2](https://community.deriv.com/u/calzada-acousma-2)\
**Replies:** 1\
**Last updated:** [July 26, 2021, 8:12am UTC](https://community.deriv.com/t/server-how-to-find-a-server-name/13575 "2021-07-26T08:12:59Z")

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I tried using Deriv-Server, how can I find a server name.I created an Real Account for Deriv using Binary. But I never received a server name. How can I find a correct server name?

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## [Binance litcoin sent but did not receive](https://community.deriv.com/t/binance-litcoin-sent-but-did-not-receive/13560)

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**Author:** [@assiege-aconite-2](https://community.deriv.com/u/assiege-aconite-2)\
**Replies:** 0\
**Last updated:** [July 25, 2021, 8:27pm UTC](https://community.deriv.com/t/binance-litcoin-sent-but-did-not-receive/13560 "2021-07-25T20:27:06Z")

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Hello please I made a mistake of sending my money from binance litcoin to Deriv usdt address. Binance completed the transaction and yet did not reverse it as it was error but said I should contact deriv… what can be don…

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## [مشكلة لغة](https://community.deriv.com/t/topic/13398)

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**Author:** [@burkers-advices-1](https://community.deriv.com/u/burkers-advices-1)\
**Replies:** 0\
**Last updated:** [July 23, 2021, 9:08pm UTC](https://community.deriv.com/t/topic/13398 "2021-07-23T21:08:12Z")

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مرحبا لايمكنني ان اغير لغة المنصة للعربية

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## [How To Get Deriv Referral Link](https://community.deriv.com/t/how-to-get-deriv-referral-link/13372)

<div class="topic-metadata">

**Author:** [@burbolt-acetite-2](https://community.deriv.com/u/burbolt-acetite-2)\
**Replies:** 0\
**Last updated:** [July 23, 2021, 1:33pm UTC](https://community.deriv.com/t/how-to-get-deriv-referral-link/13372 "2021-07-23T13:33:54Z")

</div>

How can I get my deriv referral link

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## [QR-barcode for Deriv](https://community.deriv.com/t/qr-barcode-for-deriv/13352)

<div class="topic-metadata">

**Author:** [@cleaver-abacaxi-4](https://community.deriv.com/u/cleaver-abacaxi-4)\
**Replies:** 0\
**Last updated:** [July 23, 2021, 7:54am UTC](https://community.deriv.com/t/qr-barcode-for-deriv/13352 "2021-07-23T07:54:21Z")

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Does Deriv has a QR.barcode for scanning

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## [platform changed form and identity](https://community.deriv.com/t/platform-changed-form-and-identity/13350)

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**Author:** [@cleaver-abacaxi-4](https://community.deriv.com/u/cleaver-abacaxi-4)\
**Replies:** 0\
**Last updated:** [July 23, 2021, 7:37am UTC](https://community.deriv.com/t/platform-changed-form-and-identity/13350 "2021-07-23T07:37:02Z")

</div>

my platform lost color like green and red in der buysell window , the return has turned down to return after 9,oo pm and the platform is used in the restaurant kitchen to prepare salat or sold as adelholzener drinkwater…

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## [offset barrier for currencies pairs](https://community.deriv.com/t/offset-barrier-for-currencies-pairs/13290)

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**Author:** [@cleaver-abacaxi-4](https://community.deriv.com/u/cleaver-abacaxi-4)\
**Replies:** 0\
**Last updated:** [July 22, 2021, 8:33am UTC](https://community.deriv.com/t/offset-barrier-for-currencies-pairs/13290 "2021-07-22T08:33:54Z")

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in Germany offset barrier for currency pairs is not allowed who can tell in which other countries is this option allowed ? offset barrier is in the orderbox of the currency pair

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## [Change Profil](https://community.deriv.com/t/change-profil/13287)

<div class="topic-metadata">

**Author:** [@analogy-advance-1](https://community.deriv.com/u/analogy-advance-1)\
**Replies:** 0\
**Last updated:** [July 22, 2021, 6:30am UTC](https://community.deriv.com/t/change-profil/13287 "2021-07-22T06:30:25Z")

</div>

how to change my country addres?

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## [Deriv ni måste svara på era kunder](https://community.deriv.com/t/deriv-ni-maste-svara-pa-era-kunder/13266)

<div class="topic-metadata">

**Author:** [@caraipi-abaisse-5](https://community.deriv.com/u/caraipi-abaisse-5)\
**Replies:** 0\
**Last updated:** [July 21, 2021, 9:43pm UTC](https://community.deriv.com/t/deriv-ni-maste-svara-pa-era-kunder/13266 "2021-07-21T21:43:16Z")

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I made two transfers still my money is not visible on my deriv account, I have tried to contact you but I do not get an answer, who to contact? hope you can answer me!

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## [Mina pengar](https://community.deriv.com/t/mina-pengar/13265)

<div class="topic-metadata">

**Author:** [@caraipi-abaisse-5](https://community.deriv.com/u/caraipi-abaisse-5)\
**Replies:** 0\
**Last updated:** [July 21, 2021, 9:39pm UTC](https://community.deriv.com/t/mina-pengar/13265 "2021-07-21T21:39:22Z")

</div>

2 days ago I made a transfer, what happens to my money?

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## [Пополнение депозита](https://community.deriv.com/t/topic/13189)

<div class="topic-metadata">

**Author:** [@aliofar-abseils-2](https://community.deriv.com/u/aliofar-abseils-2)\
**Replies:** 0\
**Last updated:** [July 20, 2021, 6:56pm UTC](https://community.deriv.com/t/topic/13189 "2021-07-20T18:56:21Z")

</div>

Пополнил депозит с Web Money ,на почту пришло подтверждение о том что счёт удачно пополнен но баланс не изменился.В чате поддержки операторов свободных нет.Что можно предпринять? Обычно с Web Money пополнение проходило м…

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## [Hedge](https://community.deriv.com/t/hedge/13147)

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**Author:** [@beslash-adnexal-1](https://community.deriv.com/u/beslash-adnexal-1)\
**Replies:** 0\
**Last updated:** [July 20, 2021, 1:19pm UTC](https://community.deriv.com/t/hedge/13147 "2021-07-20T13:19:57Z")

</div>

Does hedging allowed in deriv

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## [Problem of withdrawal](https://community.deriv.com/t/problem-of-withdrawal/13131)

<div class="topic-metadata">

**Author:** [@agapeic-accrued-2](https://community.deriv.com/u/agapeic-accrued-2)\
**Replies:** 0\
**Last updated:** [July 20, 2021, 8:35am UTC](https://community.deriv.com/t/problem-of-withdrawal/13131 "2021-07-20T08:35:26Z")

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I want to be able to make withdrawal through payment agent because I also deposited through them please.

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## [Unable to withdraw my Money](https://community.deriv.com/t/unable-to-withdraw-my-money/13052)

<div class="topic-metadata">

**Author:** [@cannoli-acetums-2](https://community.deriv.com/u/cannoli-acetums-2)\
**Replies:** 0\
**Last updated:** [July 19, 2021, 12:22pm UTC](https://community.deriv.com/t/unable-to-withdraw-my-money/13052 "2021-07-19T12:22:19Z")

</div>

I have withdrawn some amount to another account. So now i want to withdraw it to my account its ZingPay doesn’t allow multiple account. Can you please install another method for me so that i can be able to withdraw to my…

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