# General Discussion
**URL:** https://community.deriv.com/c/uncategorised/1.md?page=56
[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)
**Page:** 57
---
## [Deposit using 1foryou voucher](https://community.deriv.com/t/deposit-using-1foryou-voucher/10288)
**Author:** [@chamsin-acerbic-2](https://community.deriv.com/u/chamsin-acerbic-2)\
**Replies:** 1\
**Last updated:** [June 13, 2021, 2:22pm UTC](https://community.deriv.com/t/deposit-using-1foryou-voucher/10288 "2021-06-13T14:22:11Z")
How do i deposit using 1foryou voucher from Shoprite
---
## [Synthetic demo account](https://community.deriv.com/t/synthetic-demo-account/10763)
**Author:** [@bygones-abaddon-3](https://community.deriv.com/u/bygones-abaddon-3)\
**Replies:** 0\
**Last updated:** [June 12, 2021, 1:53pm UTC](https://community.deriv.com/t/synthetic-demo-account/10763 "2021-06-12T13:53:32Z")
I can’t seem to open a Synthetic Demo account, it keeps defaulting to a financial one only. Please advise. Thank you
---
## [MT5 authorization](https://community.deriv.com/t/mt5-authorization/10727)
**Author:** [@bunches-achuete-2](https://community.deriv.com/u/bunches-achuete-2)\
**Replies:** 0\
**Last updated:** [June 11, 2021, 8:28pm UTC](https://community.deriv.com/t/mt5-authorization/10727 "2021-06-11T20:28:17Z")
Hi am having trouble logging into my MT5 web terminal despite having changed my password a couple of times now???
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## [Salut](https://community.deriv.com/t/salut/10580)
**Author:** [@archeol-achiral-2](https://community.deriv.com/u/archeol-achiral-2)\
**Replies:** 0\
**Last updated:** [June 9, 2021, 1:57am UTC](https://community.deriv.com/t/salut/10580 "2021-06-09T01:57:09Z")
Je peut avoir le numéro whatsapp de quelques qui s’y connaît en l’affiliation de deriv ?
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## [Deposit issues via skrill](https://community.deriv.com/t/deposit-issues-via-skrill/10567)
**Author:** [@abluent-absorbs-2](https://community.deriv.com/u/abluent-absorbs-2)\
**Replies:** 0\
**Last updated:** [June 8, 2021, 5:40pm UTC](https://community.deriv.com/t/deposit-issues-via-skrill/10567 "2021-06-08T17:40:18Z")
Please, i want to know if it is possible to deposit via a skrill account in Eur to a binary account in USD
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## [Profile verification](https://community.deriv.com/t/profile-verification/10562)
**Author:** [@adduced-acmatic-2](https://community.deriv.com/u/adduced-acmatic-2)\
**Replies:** 0\
**Last updated:** [June 8, 2021, 3:08pm UTC](https://community.deriv.com/t/profile-verification/10562 "2021-06-08T15:08:59Z")
It won’t let me open proof of residence and bank statement to allow me to upload can some please help I have had the account for 2 weeks
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## [Demande de dépôt](https://community.deriv.com/t/demande-de-depot/10512)
**Author:** [@albetad-acidier-2](https://community.deriv.com/u/albetad-acidier-2)\
**Replies:** 0\
**Last updated:** [June 7, 2021, 6:09pm UTC](https://community.deriv.com/t/demande-de-depot/10512 "2021-06-07T18:09:44Z")
J’essaie de faire mon dépôt mais ça renvoie un message
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## [Deriv need upgrade on crypto processing](https://community.deriv.com/t/deriv-need-upgrade-on-crypto-processing/10437)
**Author:** [@appends-accedes-2](https://community.deriv.com/u/appends-accedes-2)\
**Replies:** 0\
**Last updated:** [June 6, 2021, 10:14pm UTC](https://community.deriv.com/t/deriv-need-upgrade-on-crypto-processing/10437 "2021-06-06T22:14:30Z")
Deriv needs to upgrade on crypto transaction they should use auto system for it to be process instant. This is a big broker, we can’t be waiting 48 hours because it’s weekend
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## [Reactivation of MT5 account](https://community.deriv.com/t/reactivation-of-mt5-account/9309)
**Author:** [@argeers-aburban-2](https://community.deriv.com/u/argeers-aburban-2)\
**Replies:** 4\
**Last updated:** [June 4, 2021, 2:24pm UTC](https://community.deriv.com/t/reactivation-of-mt5-account/9309 "2021-06-04T14:24:31Z")
My MT5 account was deactivated by deriv due to inactivity,how do i reactivate it ?
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## [Can I have my MT5 login details](https://community.deriv.com/t/can-i-have-my-mt5-login-details/10278)
**Author:** [@ceiling-accoast-2](https://community.deriv.com/u/ceiling-accoast-2)\
**Replies:** 0\
**Last updated:** [June 3, 2021, 8:54am UTC](https://community.deriv.com/t/can-i-have-my-mt5-login-details/10278 "2021-06-03T08:54:23Z")
Can I have my MT5 login details
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## [Airtm Diposit blocked](https://community.deriv.com/t/airtm-diposit-blocked/10183)
**Author:** [@alleleu-acedias-2](https://community.deriv.com/u/alleleu-acedias-2)\
**Replies:** 1\
**Last updated:** [June 2, 2021, 10:44pm UTC](https://community.deriv.com/t/airtm-diposit-blocked/10183 "2021-06-02T22:44:37Z")
I try to deposit by using Airtm account by it not work properly so can you please instruct me how can I deposit
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## [Consulta sobre el extracto de operaciones](https://community.deriv.com/t/consulta-sobre-el-extracto-de-operaciones/10248)
**Author:** [@claggum-achuete-1](https://community.deriv.com/u/claggum-achuete-1)\
**Replies:** 0\
**Last updated:** [June 2, 2021, 5:22pm UTC](https://community.deriv.com/t/consulta-sobre-el-extracto-de-operaciones/10248 "2021-06-02T17:22:53Z")
Hola amigos. Quisiera bajar a la PC el extrato de las operaciones realizadas en formato csv para poder analizarlas. En Binary.bot sí se puede. Ayuda por favor. Saludos y gracias por la atención.
---
## [synthetic trading](https://community.deriv.com/t/synthetic-trading/10202)
**Author:** [@boraces-adorers-1](https://community.deriv.com/u/boraces-adorers-1)\
**Replies:** 0\
**Last updated:** [June 1, 2021, 10:02pm UTC](https://community.deriv.com/t/synthetic-trading/10202 "2021-06-01T22:02:19Z")
how can i create a virtual account for synthetic trading
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## [Change from hedging to speculative](https://community.deriv.com/t/change-from-hedging-to-speculative/10187)
**Author:** [@caprids-adorsed-1](https://community.deriv.com/u/caprids-adorsed-1)\
**Replies:** 0\
**Last updated:** [June 1, 2021, 2:30pm UTC](https://community.deriv.com/t/change-from-hedging-to-speculative/10187 "2021-06-01T14:30:51Z")
How do I change my reason for trading from hedging to speculative???
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## [acreditacion](https://community.deriv.com/t/acreditacion/9992)
**Author:** [@araysed-aclinal-2](https://community.deriv.com/u/araysed-aclinal-2)\
**Replies:** 0\
**Last updated:** [May 28, 2021, 10:14pm UTC](https://community.deriv.com/t/acreditacion/9992 "2021-05-28T22:14:31Z")
cuanto tiempo tarda la acreditacion de fondos despues del efectuado el deposito… ???
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## [I currently use perfectmoney. Can I add Ngan Luong port, guide me.](https://community.deriv.com/t/i-currently-use-perfectmoney-can-i-add-ngan-luong-port-guide-me/9959)
**Author:** [@bestand-abounds-2](https://community.deriv.com/u/bestand-abounds-2)\
**Replies:** 0\
**Last updated:** [May 28, 2021, 9:19am UTC](https://community.deriv.com/t/i-currently-use-perfectmoney-can-i-add-ngan-luong-port-guide-me/9959 "2021-05-28T09:19:29Z")
I currently use perfectmoney. Can I add Ngan Luong port, guide me.
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## [My count is bloked](https://community.deriv.com/t/my-count-is-bloked/9955)
**Author:** [@caniest-achenes-2](https://community.deriv.com/u/caniest-achenes-2)\
**Replies:** 0\
**Last updated:** [May 28, 2021, 7:48am UTC](https://community.deriv.com/t/my-count-is-bloked/9955 "2021-05-28T07:48:10Z")
My count is bloked, i d’ont now why, can you help me to find the solution on my problème?
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## [live chat not working](https://community.deriv.com/t/live-chat-not-working/9915)
**Author:** [@aquatic-abutter-2](https://community.deriv.com/u/aquatic-abutter-2)\
**Replies:** 0\
**Last updated:** [May 27, 2021, 9:42am UTC](https://community.deriv.com/t/live-chat-not-working/9915 "2021-05-27T09:42:16Z")
why is live chat not working/ i cant access support ?
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## [No me acreditan mi dinero olor favor](https://community.deriv.com/t/no-me-acreditan-mi-dinero-olor-favor/9831)
**Author:** [@bowtell-acidier-2](https://community.deriv.com/u/bowtell-acidier-2)\
**Replies:** 0\
**Last updated:** [May 25, 2021, 5:00pm UTC](https://community.deriv.com/t/no-me-acreditan-mi-dinero-olor-favor/9831 "2021-05-25T17:00:57Z")
No me acreditan mi dinero
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## [verificacion cuenta](https://community.deriv.com/t/verificacion-cuenta/9817)
**Author:** [@caulote-acinous-2](https://community.deriv.com/u/caulote-acinous-2)\
**Replies:** 0\
**Last updated:** [May 25, 2021, 1:07pm UTC](https://community.deriv.com/t/verificacion-cuenta/9817 "2021-05-25T13:07:49Z")
¿como verificar mi identificacion y direccion?
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## [remove stake and loss limits](https://community.deriv.com/t/remove-stake-and-loss-limits/9806)
**Author:** [@asculae-abalone-5](https://community.deriv.com/u/asculae-abalone-5)\
**Replies:** 0\
**Last updated:** [May 25, 2021, 6:31am UTC](https://community.deriv.com/t/remove-stake-and-loss-limits/9806 "2021-05-25T06:31:31Z")
Hi, I would like to know how can I remove the stake and loss limits in my account . Thanks
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## [https://community.deriv.com/top/monthly](https://community.deriv.com/t/https-community-deriv-com-top-monthly/9760)
**Author:** [@cadlock-acaciin-2](https://community.deriv.com/u/cadlock-acaciin-2)\
**Replies:** 0\
**Last updated:** [May 23, 2021, 6:36pm UTC](https://community.deriv.com/t/https-community-deriv-com-top-monthly/9760 "2021-05-23T18:36:22Z")
i want to change my acc reverage can i get help please
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## [nao consigo acessar as comprar de contrato](https://community.deriv.com/t/nao-consigo-acessar-as-comprar-de-contrato/9758)
**Author:** [@aspiree-abalone-5](https://community.deriv.com/u/aspiree-abalone-5)\
**Replies:** 0\
**Last updated:** [May 23, 2021, 5:52pm UTC](https://community.deriv.com/t/nao-consigo-acessar-as-comprar-de-contrato/9758 "2021-05-23T17:52:56Z")
aquisição deste contrato fara com que vc exceda o seu limite de 30 dias de volume de negocios de 1 euro
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## [Affiliate complaint](https://community.deriv.com/t/affiliate-complaint/9109)
**Author:** [@bonasus-abaiser-2](https://community.deriv.com/u/bonasus-abaiser-2)\
**Replies:** 3\
**Last updated:** [May 23, 2021, 6:53am UTC](https://community.deriv.com/t/affiliate-complaint/9109 "2021-05-23T06:53:48Z")
I don’t know if affiliates can also complain here. But currently my issue is that , for some months I haven’t been receiving my commissions in full, I see money in my account but haven’t gotten them for more than 3 month…
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## [Change my account](https://community.deriv.com/t/change-my-account/9721)
**Author:** [@behinds-acidest-2](https://community.deriv.com/u/behinds-acidest-2)\
**Replies:** 0\
**Last updated:** [May 23, 2021, 1:41am UTC](https://community.deriv.com/t/change-my-account/9721 "2021-05-23T01:41:25Z")
I opened an account but now I want to change it to synthetic to trade volatility in weekends
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## [Meta trader in binary website](https://community.deriv.com/t/meta-trader-in-binary-website/9720)
**Author:** [@airport-absurds-2](https://community.deriv.com/u/airport-absurds-2)\
**Replies:** 0\
**Last updated:** [May 23, 2021, 1:37am UTC](https://community.deriv.com/t/meta-trader-in-binary-website/9720 "2021-05-23T01:37:06Z")
hi mt5 not working in binary website any maintenance is going on
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## [Cajero Bloqueado](https://community.deriv.com/t/cajero-bloqueado/9533)
**Author:** [@caddied-acinous-2](https://community.deriv.com/u/caddied-acinous-2)\
**Replies:** 1\
**Last updated:** [May 19, 2021, 1:05am UTC](https://community.deriv.com/t/cajero-bloqueado/9533 "2021-05-19T01:05:26Z")
Quiero empezar, tengo que hacer el deposito, y me aparece cajero bloqueado, por favor revise su correo
---
## [Time zone](https://community.deriv.com/t/time-zone/9521)
**Author:** [@cacalia-achaian-2](https://community.deriv.com/u/cacalia-achaian-2)\
**Replies:** 0\
**Last updated:** [May 19, 2021, 12:02am UTC](https://community.deriv.com/t/time-zone/9521 "2021-05-19T00:02:20Z")
How could I change the time zone? I need to switch to UTC
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## [Historique trade](https://community.deriv.com/t/historique-trade/9474)
**Author:** [@chunner-abutter-2](https://community.deriv.com/u/chunner-abutter-2)\
**Replies:** 0\
**Last updated:** [May 18, 2021, 8:19am UTC](https://community.deriv.com/t/historique-trade/9474 "2021-05-18T08:19:59Z")
Comment pourrais je avoir l’historique de mes trade sachant bien que le compte a été fermé?
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## [Can't deposit on my account](https://community.deriv.com/t/cant-deposit-on-my-account/6676)
**Author:** [@captain-achigan-2](https://community.deriv.com/u/captain-achigan-2)\
**Replies:** 6\
**Last updated:** [May 17, 2021, 6:30pm UTC](https://community.deriv.com/t/cant-deposit-on-my-account/6676 "2021-05-17T18:30:29Z")
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