# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=6

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 7

---

## [Scamer Deriv Be aware](https://community.deriv.com/t/scamer-deriv-be-aware/87479)

<div class="topic-metadata">

**Author:** [@caviars-accusal-2](https://community.deriv.com/u/caviars-accusal-2)\
**Replies:** 5\
**Last updated:** [August 1, 2025, 8:38pm UTC](https://community.deriv.com/t/scamer-deriv-be-aware/87479 "2025-08-01T20:38:49Z")

</div>

This Is Muhammad Arif… Deriv Broker Doing Scame with Clients Some time Cashier block even Deriv don’t now how to Deal with clients… My account ID and Address already verified but they Disabled my Acc Cashier with fund …

---

## [Propfirm Synthétique](https://community.deriv.com/t/propfirm-synthetique/71134)

<div class="topic-metadata">

**Author:** [@acreman-adreamt-2](https://community.deriv.com/u/acreman-adreamt-2)\
**Replies:** 4\
**Last updated:** [July 31, 2025, 9:47pm UTC](https://community.deriv.com/t/propfirm-synthetique/71134 "2025-07-31T21:47:10Z")

</div>

Hello Deriv community, I am looking for a serious propfirm that finances Traders to trade Deriv Synthetics.

---

## [Que documento presentar para verificación de domicilio?](https://community.deriv.com/t/que-documento-presentar-para-verificacion-de-domicilio/88343)

<div class="topic-metadata">

**Author:** [@barnage-adnexed-2](https://community.deriv.com/u/barnage-adnexed-2)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 9:41pm UTC](https://community.deriv.com/t/que-documento-presentar-para-verificacion-de-domicilio/88343 "2025-07-31T21:41:49Z")

</div>

He operado ya por varios años y cada vez que me piden actualizar la residencia es un gran problema. No se que necesitan si verificar que vivo en mi pais y la ubicacion exacta de mi casa. Los documentos que tengo para pr…

---

## [MT5 login error](https://community.deriv.com/t/mt5-login-error/87342)

<div class="topic-metadata">

**Author:** [@altoist-agonium-2](https://community.deriv.com/u/altoist-agonium-2)\
**Replies:** 5\
**Last updated:** [July 31, 2025, 10:45am UTC](https://community.deriv.com/t/mt5-login-error/87342 "2025-07-31T10:45:39Z")

</div>

when i go from deriv app to mt5 app for login my acc , mt5 app shows me authorization failed, and deriv is not shown in broker list or searching list, i deleted the mt5 and reinstall again & again , but same issue is occ…

---

## [What do u do to fix my metatrader 5 quotes since they aren't showing blue and red colours](https://community.deriv.com/t/what-do-u-do-to-fix-my-metatrader-5-quotes-since-they-arent-showing-blue-and-red-colours/88426)

<div class="topic-metadata">

**Author:** [@baggier-affrays-2](https://community.deriv.com/u/baggier-affrays-2)\
**Replies:** 0\
**Last updated:** [July 29, 2025, 10:24am UTC](https://community.deriv.com/t/what-do-u-do-to-fix-my-metatrader-5-quotes-since-they-arent-showing-blue-and-red-colours/88426 "2025-07-29T10:24:58Z")

</div>

---

## [Deposit using 1voucher](https://community.deriv.com/t/deposit-using-1voucher/88398)

<div class="topic-metadata">

**Author:** [@capcase-allises-2](https://community.deriv.com/u/capcase-allises-2)\
**Replies:** 1\
**Last updated:** [July 28, 2025, 8:55pm UTC](https://community.deriv.com/t/deposit-using-1voucher/88398 "2025-07-28T20:55:05Z")

</div>

Guess i want to help me to deposit on deriv using 1voucher

---

## [Deposit not credited after more than a week](https://community.deriv.com/t/deposit-not-credited-after-more-than-a-week/88334)

<div class="topic-metadata">

**Author:** [@bajoire-adcraft-2](https://community.deriv.com/u/bajoire-adcraft-2)\
**Replies:** 3\
**Last updated:** [July 25, 2025, 10:19am UTC](https://community.deriv.com/t/deposit-not-credited-after-more-than-a-week/88334 "2025-07-25T10:19:35Z")

</div>

It has been more than a week and a so called instant deposit has not been credited. Customer support keeps taking me in circles, and to make the matter worse, they respond after days with no particular solution

---

## [Changement de l'effet de levier](https://community.deriv.com/t/changement-de-leffet-de-levier/88369)

<div class="topic-metadata">

**Author:** [@bottler-antacid-1](https://community.deriv.com/u/bottler-antacid-1)\
**Replies:** 1\
**Last updated:** [July 25, 2025, 10:10am UTC](https://community.deriv.com/t/changement-de-leffet-de-levier/88369 "2025-07-25T10:10:47Z")

</div>

Je n’arrive pas à augmenter mon l’effet de levier

---

## [Money not reflected in my Account since Sunday](https://community.deriv.com/t/money-not-reflected-in-my-account-since-sunday/88350)

<div class="topic-metadata">

**Author:** [@bullies-agraffe-2](https://community.deriv.com/u/bullies-agraffe-2)\
**Replies:** 1\
**Last updated:** [July 25, 2025, 7:32am UTC](https://community.deriv.com/t/money-not-reflected-in-my-account-since-sunday/88350 "2025-07-25T07:32:59Z")

</div>

Please I deposited money into my account since Sunday but it hasn’t reflected.

---

## [Addresd proff not verfied](https://community.deriv.com/t/addresd-proff-not-verfied/88372)

<div class="topic-metadata">

**Author:** [@anobing-abruzzi-2](https://community.deriv.com/u/anobing-abruzzi-2)\
**Replies:** 1\
**Last updated:** [July 23, 2025, 11:55am UTC](https://community.deriv.com/t/addresd-proff-not-verfied/88372 "2025-07-23T11:55:56Z")

</div>

Address proff not verfied

---

## [How do i unlock my cashier after it was locked](https://community.deriv.com/t/how-do-i-unlock-my-cashier-after-it-was-locked/32802)

<div class="topic-metadata">

**Author:** [@cargoes-actuose-2](https://community.deriv.com/u/cargoes-actuose-2)\
**Replies:** 3\
**Last updated:** [July 23, 2025, 11:39am UTC](https://community.deriv.com/t/how-do-i-unlock-my-cashier-after-it-was-locked/32802 "2025-07-23T11:39:33Z")

</div>

Guys i need help with this i have two different accounts which i trade and i used a wrong bob card to deposit in to the other one now its blocked :no\_entry\_sign: :neutral\_face: who experienced this

---

## [How can i change my leverage from1:500 to1;1000](https://community.deriv.com/t/how-can-i-change-my-leverage-from1-500-to1-1000/4671)

<div class="topic-metadata">

**Author:** [@atonics-acanthi-2](https://community.deriv.com/u/atonics-acanthi-2)\
**Replies:** 2\
**Last updated:** [July 31, 2021, 10:45am UTC](https://community.deriv.com/t/how-can-i-change-my-leverage-from1-500-to1-1000/4671 "2021-07-31T10:45:02Z")

</div>

How can i change my leverage from1:500 to 1:1000

---

## [My cashier is disabled](https://community.deriv.com/t/my-cashier-is-disabled/88348)

<div class="topic-metadata">

**Author:** [@bitting-allover-2](https://community.deriv.com/u/bitting-allover-2)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 7:54pm UTC](https://community.deriv.com/t/my-cashier-is-disabled/88348 "2025-07-15T19:54:20Z")

</div>

My identity and address is verified but my cashier is disabled. Can you please assist?

---

## [what is deriv?](https://community.deriv.com/t/what-is-deriv/88342)

<div class="topic-metadata">

**Author:** [@arillus-acarine-2](https://community.deriv.com/u/arillus-acarine-2)\
**Replies:** 0\
**Last updated:** [July 13, 2025, 10:29am UTC](https://community.deriv.com/t/what-is-deriv/88342 "2025-07-13T10:29:15Z")

</div>

Deriv is an online trading platform that offers a wide range of financial instruments for retail traders. It was formerly known as Binary.com and rebranded to Deriv.com in 2020. What Deriv Offers: Synthetic Indices (M…

---

## [My account is locked how am i to go about it](https://community.deriv.com/t/my-account-is-locked-how-am-i-to-go-about-it/88319)

<div class="topic-metadata">

**Author:** [@anthood-alcayde-2](https://community.deriv.com/u/anthood-alcayde-2)\
**Replies:** 3\
**Last updated:** [July 10, 2025, 9:27pm UTC](https://community.deriv.com/t/my-account-is-locked-how-am-i-to-go-about-it/88319 "2025-07-10T21:27:28Z")

</div>

How can i unlock my account

---

## [VERIFICACION DOMICILIO](https://community.deriv.com/t/verificacion-domicilio/87893)

<div class="topic-metadata">

**Author:** [@azimino-agrapha-2](https://community.deriv.com/u/azimino-agrapha-2)\
**Replies:** 5\
**Last updated:** [July 8, 2025, 9:16pm UTC](https://community.deriv.com/t/verificacion-domicilio/87893 "2025-07-08T21:16:54Z")

</div>

Buenas noches… Por favor necesito que me apoyen con la verificacion de mi domiciliom llevo rato tratando de operar y no he podido.

---

## [Question about bot](https://community.deriv.com/t/question-about-bot/88317)

<div class="topic-metadata">

**Author:** [@allheal-alencon-2](https://community.deriv.com/u/allheal-alencon-2)\
**Replies:** 0\
**Last updated:** [July 8, 2025, 12:08am UTC](https://community.deriv.com/t/question-about-bot/88317 "2025-07-08T00:08:46Z")

</div>

I wanna mix reverse marting gale with regular martin gale. How do i make it so the bot resets the amount every 4 operations, and that if there is a loss, it increases the series capital by the gale amount, and after winn…

---

## [Problem with dbot trading expiration time](https://community.deriv.com/t/problem-with-dbot-trading-expiration-time/88309)

<div class="topic-metadata">

**Author:** [@beducks-allelic-2](https://community.deriv.com/u/beducks-allelic-2)\
**Replies:** 0\
**Last updated:** [July 7, 2025, 12:35pm UTC](https://community.deriv.com/t/problem-with-dbot-trading-expiration-time/88309 "2025-07-07T12:35:07Z")

</div>

How do I make expiration time in Dbot? Here is a fixed time of 1,2,3 minutes. It is seen that when the bot is run, the bot takes 1,2,3 seconds to load. In this, the bot is taking trades after 1,2,3 seconds, so the trade …

---

## [No cashier in my account](https://community.deriv.com/t/no-cashier-in-my-account/87424)

<div class="topic-metadata">

**Author:** [@calyces-agrafes-2](https://community.deriv.com/u/calyces-agrafes-2)\
**Replies:** 2\
**Last updated:** [July 7, 2025, 7:00am UTC](https://community.deriv.com/t/no-cashier-in-my-account/87424 "2025-07-07T07:00:57Z")

</div>

“I am a payment agent, and I recently updated my account to the e-wallet version. However, I can’t find the cashier, and without it, I have no way to manage transactions for my clients. Could you please assist me with th…

---

## [MI cajero esta bloqueado](https://community.deriv.com/t/mi-cajero-esta-bloqueado/43951)

<div class="topic-metadata">

**Author:** [@climata-acetiam-2](https://community.deriv.com/u/climata-acetiam-2)\
**Replies:** 2\
**Last updated:** [July 6, 2025, 2:11pm UTC](https://community.deriv.com/t/mi-cajero-esta-bloqueado/43951 "2025-07-06T14:11:31Z")

</div>

El correo de soporte me envió hasta aquí y espero tener alguna respuesta y solución y el live chat no sirve de mucho en este problema que tengo al parecer, me gustaría que por favor me ayuden por favor, gracias.

---

## [Cant login to my MT5](https://community.deriv.com/t/cant-login-to-my-mt5/47565)

<div class="topic-metadata">

**Author:** [@blighty-acaters-2](https://community.deriv.com/u/blighty-acaters-2)\
**Replies:** 9\
**Last updated:** [February 25, 2023, 6:33pm UTC](https://community.deriv.com/t/cant-login-to-my-mt5/47565 "2023-02-25T18:33:36Z")

</div>

Im struggling to login on my MT5 I’ve tried every possible way now but can’t get through i even funded my account now

---

## [Cashier frustrations](https://community.deriv.com/t/cashier-frustrations/88289)

<div class="topic-metadata">

**Author:** [@afdecho-abought-2](https://community.deriv.com/u/afdecho-abought-2)\
**Replies:** 0\
**Last updated:** [July 4, 2025, 12:17pm UTC](https://community.deriv.com/t/cashier-frustrations/88289 "2025-07-04T12:17:08Z")

</div>

My cashier has been locked for almost a week now…and each time I contact the live chat I am told to wait for the issue to be resolved yet nothing is being done.this has rilly been frustrating

---

## [Steps to raise a Deriv P2P dispute](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748)

<div class="topic-metadata">

**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Replies:** 56\
**Last updated:** [July 2, 2025, 8:46pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748 "2025-07-02T20:46:34Z")

</div>

Hello Deriv community members, We would like to share the steps and the options for raising a dispute on Deriv P2P order. In order to raise a dispute, the order has to reach a 1-hour waiting time. Kindly check the wait…

---

## [Verify proof of address](https://community.deriv.com/t/verify-proof-of-address/87725)

<div class="topic-metadata">

**Author:** [@anatase-adonist-2](https://community.deriv.com/u/anatase-adonist-2)\
**Replies:** 8\
**Last updated:** [July 2, 2025, 8:43pm UTC](https://community.deriv.com/t/verify-proof-of-address/87725 "2025-07-02T20:43:40Z")

</div>

I have attempted to upload various documents as proof of address, but all of them have been rejected. I am now out of options and hesitant to deposit any money until my account is approved, as I fear losing it. Today wil…

---

## [I want to update my address as Drive asked me to.](https://community.deriv.com/t/i-want-to-update-my-address-as-drive-asked-me-to/88280)

<div class="topic-metadata">

**Author:** [@chultun-adduced-2](https://community.deriv.com/u/chultun-adduced-2)\
**Replies:** 1\
**Last updated:** [July 2, 2025, 8:36pm UTC](https://community.deriv.com/t/i-want-to-update-my-address-as-drive-asked-me-to/88280 "2025-07-02T20:36:04Z")

</div>

I want to update my address as Drive asked me to and make sure my Drive account is verified

---

## [Automatically log out](https://community.deriv.com/t/automatically-log-out/88275)

<div class="topic-metadata">

**Author:** [@bowbent-aiglets-2](https://community.deriv.com/u/bowbent-aiglets-2)\
**Replies:** 1\
**Last updated:** [July 1, 2025, 10:16am UTC](https://community.deriv.com/t/automatically-log-out/88275 "2025-07-01T10:16:57Z")

</div>

Why my deriv account automatic log out and not login why what wrong with deriv

---

## [lost acceess to email linked with deriv](https://community.deriv.com/t/lost-acceess-to-email-linked-with-deriv/87140)

<div class="topic-metadata">

**Author:** [@carices-alanyls-2](https://community.deriv.com/u/carices-alanyls-2)\
**Replies:** 2\
**Last updated:** [July 1, 2025, 9:59am UTC](https://community.deriv.com/t/lost-acceess-to-email-linked-with-deriv/87140 "2025-07-01T09:59:47Z")

</div>

I have lost access to my gmail account , that was linked to deriv. now deriv has been asking to contact gmail /google to get it back google does not reply or help personal gmail account , please let me know what to do …

---

## [Prueba de domicilioooo](https://community.deriv.com/t/prueba-de-domicilioooo/88271)

<div class="topic-metadata">

**Author:** [@caltrop-alleyed-2](https://community.deriv.com/u/caltrop-alleyed-2)\
**Replies:** 1\
**Last updated:** [July 1, 2025, 9:50am UTC](https://community.deriv.com/t/prueba-de-domicilioooo/88271 "2025-07-01T09:50:33Z")

</div>

Hola he intentado varias veces la verificación de residencia con facturas de plan de teléfonico e internet y me la rechazan, sera que me pueden ayudar?

---

## [MPESA Withdrawal Issues](https://community.deriv.com/t/mpesa-withdrawal-issues/88252)

<div class="topic-metadata">

**Author:** [@antiqua-aliipoe-2](https://community.deriv.com/u/antiqua-aliipoe-2)\
**Replies:** 1\
**Last updated:** [June 25, 2025, 5:16am UTC](https://community.deriv.com/t/mpesa-withdrawal-issues/88252 "2025-06-25T05:16:16Z")

</div>

My withdrawals are still in progress after 5 days, has any one experienced this and how did you go about it?

---

## [OANDA is better](https://community.deriv.com/t/oanda-is-better/88250)

<div class="topic-metadata">

**Author:** [@acaudal-alkenna-2](https://community.deriv.com/u/acaudal-alkenna-2)\
**Replies:** 0\
**Last updated:** [June 20, 2025, 6:09pm UTC](https://community.deriv.com/t/oanda-is-better/88250 "2025-06-20T18:09:49Z")

</div>

por que la atencion es tan mala???

[Previous page](https://community.deriv.com/c/uncategorised/1.md?page=5)

[Next page](https://community.deriv.com/c/uncategorised/1.md?page=7)
