# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=62 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 63 --- ## [Pending deposit since 15th](https://community.deriv.com/t/pending-deposit-since-15th/2856)
**Author:** [@celebes-acarina-2](https://community.deriv.com/u/celebes-acarina-2)\ **Replies:** 0\ **Last updated:** [August 17, 2020, 3:01pm UTC](https://community.deriv.com/t/pending-deposit-since-15th/2856 "2020-08-17T15:01:21Z")
--- ## [Handbook](https://community.deriv.com/t/handbook/187)
**Author:** [@blivets-acanthi-2](https://community.deriv.com/u/blivets-acanthi-2)\ **Replies:** 3\ **Last updated:** [August 17, 2020, 1:22pm UTC](https://community.deriv.com/t/handbook/187 "2020-08-17T13:22:33Z")
Dear \*\*I want to ask if there is a full-featured manual/handbook to learn how to program a bot in binary. Thanks --- ## [I made a deposit on 30july and today but the amount was deducted from my bank account but I didn’t receive it on my deriv account](https://community.deriv.com/t/i-made-a-deposit-on-30july-and-today-but-the-amount-was-deducted-from-my-bank-account-but-i-didn-t-receive-it-on-my-deriv-account/1030)
**Author:** [@chromyl-absciss-2](https://community.deriv.com/u/chromyl-absciss-2)\ **Replies:** 8\ **Last updated:** [August 17, 2020, 1:21pm UTC](https://community.deriv.com/t/i-made-a-deposit-on-30july-and-today-but-the-amount-was-deducted-from-my-bank-account-but-i-didn-t-receive-it-on-my-deriv-account/1030 "2020-08-17T13:21:11Z")
I made a deposit on 30july and today but the amount was deducted from my bank account but I didn’t receive it on my deriv account --- ## [Withdrawal approved but not received.](https://community.deriv.com/t/withdrawal-approved-but-not-received/2579)
**Author:** [@astrict-acatour-2](https://community.deriv.com/u/astrict-acatour-2)\ **Replies:** 4\ **Last updated:** [August 17, 2020, 12:24pm UTC](https://community.deriv.com/t/withdrawal-approved-but-not-received/2579 "2020-08-17T12:24:26Z")
Pls it’s more than 5 business days and I have not received my withdrawal into my bank account. I need urgent attention or clarification pls. --- ## [Deposit can't](https://community.deriv.com/t/deposit-cant/2840)
**Author:** [@bearder-accoast-2](https://community.deriv.com/u/bearder-accoast-2)\ **Replies:** 0\ **Last updated:** [August 17, 2020, 12:22pm UTC](https://community.deriv.com/t/deposit-cant/2840 "2020-08-17T12:22:01Z")
My deposit succes transfer, why my transfer can’t View my acount. --- ## [How to change the currency](https://community.deriv.com/t/how-to-change-the-currency/2738)
**Author:** [@blunked-accites-2](https://community.deriv.com/u/blunked-accites-2)\ **Replies:** 1\ **Last updated:** [August 17, 2020, 5:25am UTC](https://community.deriv.com/t/how-to-change-the-currency/2738 "2020-08-17T05:25:53Z")
How to change the currency of my MT5 account. --- ## [Trading account](https://community.deriv.com/t/trading-account/2731)
**Author:** [@bonducs-acylate-1](https://community.deriv.com/u/bonducs-acylate-1)\ **Replies:** 0\ **Last updated:** [August 16, 2020, 7:45am UTC](https://community.deriv.com/t/trading-account/2731 "2020-08-16T07:45:22Z")
How do I change my trading account from synthetic to financial stp? --- ## [Bank details](https://community.deriv.com/t/bank-details/2715)
**Author:** [@befools-acacine-2](https://community.deriv.com/u/befools-acacine-2)\ **Replies:** 0\ **Last updated:** [August 16, 2020, 2:01am UTC](https://community.deriv.com/t/bank-details/2715 "2020-08-16T02:01:40Z")
How to remove old banking details? --- ## [account security](https://community.deriv.com/t/account-security/2622)
**Author:** [@bitties-accents-2](https://community.deriv.com/u/bitties-accents-2)\ **Replies:** 0\ **Last updated:** [August 14, 2020, 11:46pm UTC](https://community.deriv.com/t/account-security/2622 "2020-08-14T23:46:32Z")
please how best can secure my account if already tampered by a third party? --- ## [Recibir 10 usd de regalo](https://community.deriv.com/t/recibir-10-usd-de-regalo/2560)
**Author:** [@behaves-accites-2](https://community.deriv.com/u/behaves-accites-2)\ **Replies:** 0\ **Last updated:** [August 14, 2020, 8:05am UTC](https://community.deriv.com/t/recibir-10-usd-de-regalo/2560 "2020-08-14T08:05:04Z")
Mi correo es juarezgarciaa846@gmail.com Para mis 10 dolares --- ## [My acct is disable for withdrawal](https://community.deriv.com/t/my-acct-is-disable-for-withdrawal/2552)
**Author:** [@andorra-accites-2](https://community.deriv.com/u/andorra-accites-2)\ **Replies:** 0\ **Last updated:** [August 14, 2020, 7:30am UTC](https://community.deriv.com/t/my-acct-is-disable-for-withdrawal/2552 "2020-08-14T07:30:53Z")
I have uploaded my documents for past two weeks but up till now my acct is blocked for withdrawal --- ## [Problèmes de retraits](https://community.deriv.com/t/problemes-de-retraits/2523)
**Author:** [@bumpier-abraser-2](https://community.deriv.com/u/bumpier-abraser-2)\ **Replies:** 3\ **Last updated:** [August 14, 2020, 6:34am UTC](https://community.deriv.com/t/problemes-de-retraits/2523 "2020-08-14T06:34:00Z")
Mon compte à été bloqué et j’ai fournis tous les informations nécessaires mais ça ne marche toujours pas --- ## [Cant withdraw from my financial stp account](https://community.deriv.com/t/cant-withdraw-from-my-financial-stp-account/2410)
**Author:** [@baramin-accidia-2](https://community.deriv.com/u/baramin-accidia-2)\ **Replies:** 2\ **Last updated:** [August 14, 2020, 6:21am UTC](https://community.deriv.com/t/cant-withdraw-from-my-financial-stp-account/2410 "2020-08-14T06:21:22Z")
why cant I withdraw from my account It wants me to complete my Financials but where do I do that --- ## [Laverage](https://community.deriv.com/t/laverage/2544)
**Author:** [@bussock-acceded-2](https://community.deriv.com/u/bussock-acceded-2)\ **Replies:** 1\ **Last updated:** [August 14, 2020, 5:22am UTC](https://community.deriv.com/t/laverage/2544 "2020-08-14T05:22:11Z")
Is it possible to change my laverage for a synthetic indices real account? (Let’s day from 100:1 to 200:1) --- ## [Account balance on negative balances](https://community.deriv.com/t/account-balance-on-negative-balances/2491)
**Author:** [@bakerly-abutter-2](https://community.deriv.com/u/bakerly-abutter-2)\ **Replies:** 2\ **Last updated:** [August 14, 2020, 4:56am UTC](https://community.deriv.com/t/account-balance-on-negative-balances/2491 "2020-08-14T04:56:56Z")
Why is all my money deducted from my account? --- ## [Withdrawal g](https://community.deriv.com/t/withdrawal-g/2417)
**Author:** [@cautela-acceder-2](https://community.deriv.com/u/cautela-acceder-2)\ **Replies:** 1\ **Last updated:** [August 14, 2020, 4:44am UTC](https://community.deriv.com/t/withdrawal-g/2417 "2020-08-14T04:44:36Z")
I requested a withdrawal, after a day the money is out of my binary account, but I haven’t received it? --- ## [Balance disappearance](https://community.deriv.com/t/balance-disappearance/2488)
**Author:** [@bitties-accents-2](https://community.deriv.com/u/bitties-accents-2)\ **Replies:** 1\ **Last updated:** [August 14, 2020, 4:33am UTC](https://community.deriv.com/t/balance-disappearance/2488 "2020-08-14T04:33:46Z")
i lost my balance of $10 without trading with it please help me and tell me what to do --- ## [country of residence](https://community.deriv.com/t/country-of-residence/2376)
**Author:** [@caccias-acaroid-2](https://community.deriv.com/u/caccias-acaroid-2)\ **Replies:** 1\ **Last updated:** [August 14, 2020, 4:01am UTC](https://community.deriv.com/t/country-of-residence/2376 "2020-08-14T04:01:02Z")
Hello how can I change the country of residence thank you \[image\] --- ## [Maximum open pairs](https://community.deriv.com/t/maximum-open-pairs/2356)
**Author:** [@beknots-acantha-2](https://community.deriv.com/u/beknots-acantha-2)\ **Replies:** 0\ **Last updated:** [August 12, 2020, 9:57am UTC](https://community.deriv.com/t/maximum-open-pairs/2356 "2020-08-12T09:57:42Z")
Hello, Is it possible to leave more than one currency pair open, to carry out transactions in more agile ways? --- ## [reopen old account](https://community.deriv.com/t/reopen-old-account/2291)
**Author:** [@carhops-acyetic-1](https://community.deriv.com/u/carhops-acyetic-1)\ **Replies:** 0\ **Last updated:** [August 11, 2020, 6:22pm UTC](https://community.deriv.com/t/reopen-old-account/2291 "2020-08-11T18:22:43Z")
How do I reopen account? --- ## [how can I change my cell phone number on the DERIV website](https://community.deriv.com/t/how-can-i-change-my-cell-phone-number-on-the-deriv-website/2287)
**Author:** [@chomped-acustom-1](https://community.deriv.com/u/chomped-acustom-1)\ **Replies:** 0\ **Last updated:** [August 11, 2020, 5:40pm UTC](https://community.deriv.com/t/how-can-i-change-my-cell-phone-number-on-the-deriv-website/2287 "2020-08-11T17:40:12Z")
how can I change my cell phone number on the DERIV website --- ## [Account froze on Saturday and cleared my account](https://community.deriv.com/t/account-froze-on-saturday-and-cleared-my-account/2218)
**Author:** [@bluffly-abroach-2](https://community.deriv.com/u/bluffly-abroach-2)\ **Replies:** 0\ **Last updated:** [August 10, 2020, 8:12pm UTC](https://community.deriv.com/t/account-froze-on-saturday-and-cleared-my-account/2218 "2020-08-10T20:12:16Z")
Hello … I hope you are all well because I am not . I was trading range break on Saturday when my mt5 account froze and left my account at $2 … I need help as I have not been notified of any upgrade on the system… --- ## [Dépôt via skrill](https://community.deriv.com/t/depot-via-skrill/2215)
**Author:** [@caccias-acaroid-2](https://community.deriv.com/u/caccias-acaroid-2)\ **Replies:** 0\ **Last updated:** [August 10, 2020, 7:31pm UTC](https://community.deriv.com/t/depot-via-skrill/2215 "2020-08-10T19:31:41Z")
Hello I don t get a deposit via skrill He met me as a mistake Payment with the unavailable account balance You cannot pay with your Skrill Account now can you help --- ## [Depositing](https://community.deriv.com/t/depositing/2034)
**Author:** [@bibbers-accidie-2](https://community.deriv.com/u/bibbers-accidie-2)\ **Replies:** 1\ **Last updated:** [August 10, 2020, 3:08pm UTC](https://community.deriv.com/t/depositing/2034 "2020-08-10T15:08:16Z")
I made a deposit I was debited but my binary account was not credited --- ## [correlation du STEP INDEX](https://community.deriv.com/t/correlation-du-step-index/2152)
**Author:** [@berrets-accepts-2](https://community.deriv.com/u/berrets-accepts-2)\ **Replies:** 0\ **Last updated:** [August 10, 2020, 11:15am UTC](https://community.deriv.com/t/correlation-du-step-index/2152 "2020-08-10T11:15:23Z")
Bonjour Madame Monsieur svp je souhaiterais avoir la correlation avec le Step INDEX --- ## [Range break 100 index and 200 not work](https://community.deriv.com/t/range-break-100-index-and-200-not-work/2130)
**Author:** [@agitpop-abrooke-2](https://community.deriv.com/u/agitpop-abrooke-2)\ **Replies:** 0\ **Last updated:** [August 10, 2020, 9:00am UTC](https://community.deriv.com/t/range-break-100-index-and-200-not-work/2130 "2020-08-10T09:00:56Z")
hi i would like to know why the pairs RANGE BREAK 100 AND 200 INDEX. does not work anymore ? --- ## [Não está aparecendo a minha conta real!!!](https://community.deriv.com/t/nao-esta-aparecendo-a-minha-conta-real/1850)
**Author:** [@cachaza-acushla-1](https://community.deriv.com/u/cachaza-acushla-1)\ **Replies:** 0\ **Last updated:** [August 7, 2020, 3:23pm UTC](https://community.deriv.com/t/nao-esta-aparecendo-a-minha-conta-real/1850 "2020-08-07T15:23:50Z")
Gostaria de saber o que aconteceu com a minha conta real e onde foi parar o meu dinheiro? Como pode da noite para o dia meu dinheiro sumir e não conseguir acessar minha conta real? Faço o login e só aparece a opção de a… --- ## [enquiry](https://community.deriv.com/t/enquiry/1849)
**Author:** [@ageists-acyesis-1](https://community.deriv.com/u/ageists-acyesis-1)\ **Replies:** 0\ **Last updated:** [August 7, 2020, 3:19pm UTC](https://community.deriv.com/t/enquiry/1849 "2020-08-07T15:19:01Z")
How do i sign up for your $20 no deposit bonus. --- ## [My money](https://community.deriv.com/t/my-money/1690)
**Author:** [@cessers-abscise-2](https://community.deriv.com/u/cessers-abscise-2)\ **Replies:** 1\ **Last updated:** [August 7, 2020, 5:05am UTC](https://community.deriv.com/t/my-money/1690 "2020-08-07T05:05:23Z")
Deriv , i with draw 204$ today morning and my funds haven’t reflected in my bank account yet but I got approval of withdrawal sent via email --- ## [How do I make payment using my naira Mastercard](https://community.deriv.com/t/how-do-i-make-payment-using-my-naira-mastercard/1665)
**Author:** [@bhistie-acacias-2](https://community.deriv.com/u/bhistie-acacias-2)\ **Replies:** 1\ **Last updated:** [August 6, 2020, 7:29am UTC](https://community.deriv.com/t/how-do-i-make-payment-using-my-naira-mastercard/1665 "2020-08-06T07:29:47Z")
Good evening, I have been trying to fund my trading account with my naira Mastercard but keep getting error messages,please what do I do and what is the next step. Waiting to read back from you Regards Terry [Previous page](https://community.deriv.com/c/uncategorised/1.md?page=61) [Next page](https://community.deriv.com/c/uncategorised/1.md?page=63)