# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=63

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 64

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## [Account setting](https://community.deriv.com/t/account-setting/1661)

<div class="topic-metadata">

**Author:** [@asports-accidie-2](https://community.deriv.com/u/asports-accidie-2)\
**Replies:** 0\
**Last updated:** [August 5, 2020, 6:16pm UTC](https://community.deriv.com/t/account-setting/1661 "2020-08-05T18:16:46Z")

</div>

please i need help. While opening my account, i chose income making instead of "speculative " as the reason for account opening. How do i change it?

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## [Binary option](https://community.deriv.com/t/binary-option/1654)

<div class="topic-metadata">

**Author:** [@bulbule-acardia-2](https://community.deriv.com/u/bulbule-acardia-2)\
**Replies:** 0\
**Last updated:** [August 5, 2020, 5:23pm UTC](https://community.deriv.com/t/binary-option/1654 "2020-08-05T17:23:39Z")

</div>

Why skrill is currently disabled my binary option account

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## [Deriv brand](https://community.deriv.com/t/deriv-brand/1564)

<div class="topic-metadata">

**Author:** [@bowback-abluent-2](https://community.deriv.com/u/bowback-abluent-2)\
**Replies:** 0\
**Last updated:** [August 5, 2020, 10:03am UTC](https://community.deriv.com/t/deriv-brand/1564 "2020-08-05T10:03:49Z")

</div>

Can anyone explain what is shown on the deriv logo? pacman? And why exactly this name - «deriv»? Any resourse about deriv brand development?

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## [I have be debited but the money is not on my binary account](https://community.deriv.com/t/i-have-be-debited-but-the-money-is-not-on-my-binary-account/1442)

<div class="topic-metadata">

**Author:** [@cablets-acadian-2](https://community.deriv.com/u/cablets-acadian-2)\
**Replies:** 3\
**Last updated:** [August 5, 2020, 8:00am UTC](https://community.deriv.com/t/i-have-be-debited-but-the-money-is-not-on-my-binary-account/1442 "2020-08-05T08:00:17Z")

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Pls I need help here I need my money…

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## [Poor support services and system](https://community.deriv.com/t/poor-support-services-and-system/1531)

<div class="topic-metadata">

**Author:** [@annoyed-acanthi-2](https://community.deriv.com/u/annoyed-acanthi-2)\
**Replies:** 0\
**Last updated:** [August 5, 2020, 7:43am UTC](https://community.deriv.com/t/poor-support-services-and-system/1531 "2020-08-05T07:43:50Z")

</div>

Deriv should work on thier support services because it’s neither effective, effecient not satisfactory. There’s no smooth communication between deriv and users. Do well to attend to our problems. A lot of people finds…

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## [Deposited](https://community.deriv.com/t/deposited/1388)

<div class="topic-metadata">

**Author:** [@aliener-actless-1](https://community.deriv.com/u/aliener-actless-1)\
**Replies:** 0\
**Last updated:** [August 4, 2020, 3:05pm UTC](https://community.deriv.com/t/deposited/1388 "2020-08-04T15:05:05Z")

</div>

I have funded my binary account using skrill but I have not received the money in my binary account plz help

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## [Депозит 1.0](https://community.deriv.com/t/1-0/1320)

<div class="topic-metadata">

**Author:** [@calotin-abthane-2](https://community.deriv.com/u/calotin-abthane-2)\
**Replies:** 0\
**Last updated:** [August 4, 2020, 8:31am UTC](https://community.deriv.com/t/1-0/1320 "2020-08-04T08:31:02Z")

</div>

Вывел деньги денег нет?

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## [Real account opening.](https://community.deriv.com/t/real-account-opening/1280)

<div class="topic-metadata">

**Author:** [@bezetta-accidia-2](https://community.deriv.com/u/bezetta-accidia-2)\
**Replies:** 0\
**Last updated:** [August 3, 2020, 6:33pm UTC](https://community.deriv.com/t/real-account-opening/1280 "2020-08-03T18:33:46Z")

</div>

Please. Can someone give me the procedure for opening a real trading account in Deriv. Regards.

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## [deposit with maximum number of attempts reached](https://community.deriv.com/t/deposit-with-maximum-number-of-attempts-reached/1213)

<div class="topic-metadata">

**Author:** [@ablated-abutter-2](https://community.deriv.com/u/ablated-abutter-2)\
**Replies:** 0\
**Last updated:** [August 3, 2020, 9:50am UTC](https://community.deriv.com/t/deposit-with-maximum-number-of-attempts-reached/1213 "2020-08-03T09:50:43Z")

</div>

I need help depositing with a card says that the maximum number of attempts has been reached, I only know how to deposit by this method

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## [Deposit from skrill to deriv wallet not showing](https://community.deriv.com/t/deposit-from-skrill-to-deriv-wallet-not-showing/1188)

<div class="topic-metadata">

**Author:** [@bighead-ablated-2](https://community.deriv.com/u/bighead-ablated-2)\
**Replies:** 0\
**Last updated:** [August 3, 2020, 8:49am UTC](https://community.deriv.com/t/deposit-from-skrill-to-deriv-wallet-not-showing/1188 "2020-08-03T08:49:45Z")

</div>

Good Day i have a deposit problem. i deposited $96.90 from my skrill account into the deriv but i my money does not show in my wallet. I hae proof of transfer from skrill. my account balaance is still $0.00, Please help.…

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## [reactivating my account](https://community.deriv.com/t/reactivating-my-account/1167)

<div class="topic-metadata">

**Author:** [@chizzel-accidia-2](https://community.deriv.com/u/chizzel-accidia-2)\
**Replies:** 0\
**Last updated:** [August 3, 2020, 7:34am UTC](https://community.deriv.com/t/reactivating-my-account/1167 "2020-08-03T07:34:10Z")

</div>

hi i would like to reactivate my Binary account how do i di it

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## [MT5 not available](https://community.deriv.com/t/mt5-not-available/1051)

<div class="topic-metadata">

**Author:** [@barless-abrupts-2](https://community.deriv.com/u/barless-abrupts-2)\
**Replies:** 4\
**Last updated:** [August 2, 2020, 4:08am UTC](https://community.deriv.com/t/mt5-not-available/1051 "2020-08-02T04:08:31Z")

</div>

I can’t see mt5 on my account it says currently unavailable what’s the problem maybe?

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## [platform with open trades freezed for almost an hr](https://community.deriv.com/t/platform-with-open-trades-freezed-for-almost-an-hr/1063)

<div class="topic-metadata">

**Author:** [@bittern-accents-2](https://community.deriv.com/u/bittern-accents-2)\
**Replies:** 0\
**Last updated:** [August 2, 2020, 4:08am UTC](https://community.deriv.com/t/platform-with-open-trades-freezed-for-almost-an-hr/1063 "2020-08-02T04:08:03Z")

</div>

demo account runs but live account freezed

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## [Justificatif de domicile](https://community.deriv.com/t/justificatif-de-domicile/1045)

<div class="topic-metadata">

**Author:** [@budlike-acapnia-2](https://community.deriv.com/u/budlike-acapnia-2)\
**Replies:** 0\
**Last updated:** [August 2, 2020, 12:34am UTC](https://community.deriv.com/t/justificatif-de-domicile/1045 "2020-08-02T00:34:38Z")

</div>

It’s been a month since they haven’t verified my proof of address, yet this week I have to make a real-mode deposit, what should I do?

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## [Delay in witdrawer](https://community.deriv.com/t/delay-in-witdrawer/904)

<div class="topic-metadata">

**Author:** [@bogwood-acajous-2](https://community.deriv.com/u/bogwood-acajous-2)\
**Replies:** 0\
**Last updated:** [July 31, 2020, 10:54am UTC](https://community.deriv.com/t/delay-in-witdrawer/904 "2020-07-31T10:54:28Z")

</div>

Please there is delay in witdrawer of my money

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## [DMT5 account problem](https://community.deriv.com/t/dmt5-account-problem/778)

<div class="topic-metadata">

**Author:** [@atomist-abollas-2](https://community.deriv.com/u/atomist-abollas-2)\
**Replies:** 1\
**Last updated:** [July 31, 2020, 9:22am UTC](https://community.deriv.com/t/dmt5-account-problem/778 "2020-07-31T09:22:27Z")

</div>

Transfer issue to DMT5 from CT account, why transfer are not allowed to my DMT5 account? Please help this problems

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