# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=7

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 8

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## [Trading strategy accumulator ~](https://community.deriv.com/t/trading-strategy-accumulator/88249)

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**Author:** [@bombace-allheal-2](https://community.deriv.com/u/bombace-allheal-2)\
**Replies:** 0\
**Last updated:** [June 20, 2025, 4:45pm UTC](https://community.deriv.com/t/trading-strategy-accumulator/88249 "2025-06-20T16:45:20Z")

</div>

Trading strategy accumulator ~ volatility 10 index how to predict when tick loss is gonna happen ~ I lit had 100 dollar loss humbled so please anyone lemme know

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## [Deriv estafa](https://community.deriv.com/t/deriv-estafa/88150)

<div class="topic-metadata">

**Author:** [@befancy-anilino-1](https://community.deriv.com/u/befancy-anilino-1)\
**Replies:** 8\
**Last updated:** [June 18, 2025, 11:04pm UTC](https://community.deriv.com/t/deriv-estafa/88150 "2025-06-18T23:04:12Z")

</div>

Deriv arbitrariamente bloqueo cuenta y se robo los fondos de la cuenta de mi hermana … no operen aca es una estafa saquen sus recursos de aca y trabajen con un brooker serio.

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## [domicile](https://community.deriv.com/t/domicile/88247)

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**Author:** [@anorchi-algosis-2](https://community.deriv.com/u/anorchi-algosis-2)\
**Replies:** 0\
**Last updated:** [June 16, 2025, 11:22pm UTC](https://community.deriv.com/t/domicile/88247 "2025-06-16T23:22:58Z")

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Oui, je parle du côté de justificatif de domicile et de plus le délai est dépassé on met en attente et le site ne marche pas bien.

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## [domice](https://community.deriv.com/t/domice/88246)

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**Author:** [@anorchi-algosis-2](https://community.deriv.com/u/anorchi-algosis-2)\
**Replies:** 0\
**Last updated:** [June 16, 2025, 11:03pm UTC](https://community.deriv.com/t/domice/88246 "2025-06-16T23:03:55Z")

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\*Salut, \* \*Comment se faire t’il que le justificatif de domicile ne marche pas vous contrôlée tout le système plus de 3 jours pas de réponse jusqu’à ce qu’on m’a dit de renvoi le justificatif de domicile, mais je revien…

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## [is there a number you can call to speak with someone from Deriv?](https://community.deriv.com/t/is-there-a-number-you-can-call-to-speak-with-someone-from-deriv/88244)

<div class="topic-metadata">

**Author:** [@bottony-allelic-2](https://community.deriv.com/u/bottony-allelic-2)\
**Replies:** 0\
**Last updated:** [June 16, 2025, 5:22pm UTC](https://community.deriv.com/t/is-there-a-number-you-can-call-to-speak-with-someone-from-deriv/88244 "2025-06-16T17:22:58Z")

</div>

is there a number you can call to speak with someone from Deriv?

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## [Free profitable Bot EA on step index](https://community.deriv.com/t/free-profitable-bot-ea-on-step-index/88205)

<div class="topic-metadata">

**Author:** [@buxeous-ajivika-2](https://community.deriv.com/u/buxeous-ajivika-2)\
**Replies:** 6\
**Last updated:** [June 15, 2025, 7:48am UTC](https://community.deriv.com/t/free-profitable-bot-ea-on-step-index/88205 "2025-06-15T07:48:37Z")

</div>

Hello friends, Here’s a trading bot I just created in MQL5. Performance of $1,000 to $52,000 in one year (2024 to 2025) in backtesting. The strategy and code are available to anyone who wants to know more or who wants t…

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## [Am having withdrawal issues and am not happy with that😴](https://community.deriv.com/t/am-having-withdrawal-issues-and-am-not-happy-with-that/27828)

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**Author:** [@andrite-acrilan-2](https://community.deriv.com/u/andrite-acrilan-2)\
**Replies:** 4\
**Last updated:** [June 14, 2025, 8:28pm UTC](https://community.deriv.com/t/am-having-withdrawal-issues-and-am-not-happy-with-that/27828 "2025-06-14T20:28:08Z")

</div>

Please I need to withdraw my cash

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## [Advice](https://community.deriv.com/t/advice/88233)

<div class="topic-metadata">

**Author:** [@bebungs-abvolts-2](https://community.deriv.com/u/bebungs-abvolts-2)\
**Replies:** 0\
**Last updated:** [June 14, 2025, 8:22pm UTC](https://community.deriv.com/t/advice/88233 "2025-06-14T20:22:44Z")

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Hi i would like to know if there are more traders experiencing withdrawal issues and if so could we establish a group

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## [Delayed withdrawal issues](https://community.deriv.com/t/delayed-withdrawal-issues/88225)

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**Author:** [@cliffed-aliptae-2](https://community.deriv.com/u/cliffed-aliptae-2)\
**Replies:** 1\
**Last updated:** [June 14, 2025, 6:50am UTC](https://community.deriv.com/t/delayed-withdrawal-issues/88225 "2025-06-14T06:50:04Z")

</div>

Hello its now 8days and haven’t received my withdrawal funds.i contacted an deriv support and told me they had created aticket which eould be solved within 3 days.now its 4 days and no progress. Can you help

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## [Cashier Blocked. Deriv is not legit](https://community.deriv.com/t/cashier-blocked-deriv-is-not-legit/83410)

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**Author:** [@appease-acnodes-2](https://community.deriv.com/u/appease-acnodes-2)\
**Replies:** 3\
**Last updated:** [June 12, 2025, 2:27am UTC](https://community.deriv.com/t/cashier-blocked-deriv-is-not-legit/83410 "2025-06-12T02:27:19Z")

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Hello All, Deriv is scam. I can say this finally after using 3 years. My account was fully verified with unlimited transactions. Feb 2024, my account got blocked (same cashier locked). They mentioned the reason that th…

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## [Address varification](https://community.deriv.com/t/address-varification/88227)

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**Author:** [@basined-abronia-2](https://community.deriv.com/u/basined-abronia-2)\
**Replies:** 0\
**Last updated:** [June 11, 2025, 9:20pm UTC](https://community.deriv.com/t/address-varification/88227 "2025-06-11T21:20:58Z")

</div>

Its been a week now since i submitted affidavit of residence document, its been pending till now, no any feedback i cant even deposit my account. Please help Thanks

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## [wrong withdrawal transaction](https://community.deriv.com/t/wrong-withdrawal-transaction/88173)

<div class="topic-metadata">

**Author:** [@bleated-alining-2](https://community.deriv.com/u/bleated-alining-2)\
**Replies:** 6\
**Last updated:** [June 11, 2025, 11:36am UTC](https://community.deriv.com/t/wrong-withdrawal-transaction/88173 "2025-06-11T11:36:59Z")

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hi, i withdrew money a while ago( more than 7days) and have yet to receive my payment, I have followed up with a lot of agents and this has not been resolved as the wrong transaction issue.i already have 3 tickets but th…

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## [habilitacion de cuenta deriv](https://community.deriv.com/t/habilitacion-de-cuenta-deriv/88218)

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**Author:** [@banteng-akhoond-2](https://community.deriv.com/u/banteng-akhoond-2)\
**Replies:** 0\
**Last updated:** [June 10, 2025, 10:16pm UTC](https://community.deriv.com/t/habilitacion-de-cuenta-deriv/88218 "2025-06-10T22:16:27Z")

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hola me he estado comunicando por el chat live y por whatsapp para contactar con un asesor y saber si mi cuenta esta habilitada para retiros pero no me responden, me salen que todos los asesores estan ocupados.. mis dato…

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## [Delay on payouts](https://community.deriv.com/t/delay-on-payouts/88154)

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**Author:** [@caretta-agamont-2](https://community.deriv.com/u/caretta-agamont-2)\
**Replies:** 4\
**Last updated:** [June 10, 2025, 7:49pm UTC](https://community.deriv.com/t/delay-on-payouts/88154 "2025-06-10T19:49:20Z")

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Hello, I made 3 payouts requests 5 days ago through deriv cashier but money has not been transferred to me, I’ve reached out to your team through WhatsApp and live chat but i haven’t received any positive feedback about …

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## [Crap service, no feedback for days](https://community.deriv.com/t/crap-service-no-feedback-for-days/87682)

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**Author:** [@changed-alethic-2](https://community.deriv.com/u/changed-alethic-2)\
**Replies:** 3\
**Last updated:** [June 7, 2025, 4:46pm UTC](https://community.deriv.com/t/crap-service-no-feedback-for-days/87682 "2025-06-07T16:46:11Z")

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No one from deriv comes back to you, I am waiting for days for someone to help me sort out my account as I am unable to make any deposits, keep saying deposits are locked, created a few tickets already, all the time talk…

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## [Confirmación de domicilio](https://community.deriv.com/t/confirmacion-de-domicilio/88206)

<div class="topic-metadata">

**Author:** [@bungler-ahaunch-2](https://community.deriv.com/u/bungler-ahaunch-2)\
**Replies:** 0\
**Last updated:** [June 5, 2025, 11:11pm UTC](https://community.deriv.com/t/confirmacion-de-domicilio/88206 "2025-06-05T23:11:47Z")

</div>

Hola yo envié una factura de internet de casa con mi nombre y dirección y fue rechazado y veo que hay muchas personas con este mismo problema donde les rechazan sus documentos y el problema se vuelve más grave porque los…

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## [Deriv professional thieves false advertising](https://community.deriv.com/t/deriv-professional-thieves-false-advertising/86916)

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**Author:** [@alacran-ablator-2](https://community.deriv.com/u/alacran-ablator-2)\
**Replies:** 14\
**Last updated:** [June 5, 2025, 7:58pm UTC](https://community.deriv.com/t/deriv-professional-thieves-false-advertising/86916 "2025-06-05T19:58:56Z")

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This is supposed to be a constant volatility of only 10% …this is a 1hour time frame 240$ move straight down for 10hour because majority is buying so deriv steals everyone money . Is this a random number generator…whi…

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## [Trading Buddies](https://community.deriv.com/t/trading-buddies/88198)

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**Author:** [@azygote-algesic-2](https://community.deriv.com/u/azygote-algesic-2)\
**Replies:** 0\
**Last updated:** [June 4, 2025, 2:09pm UTC](https://community.deriv.com/t/trading-buddies/88198 "2025-06-04T14:09:03Z")

</div>

Hey, I’m new to synthetic indices, old to forex. Just looking for people to network and trade with. If you dont have a strategy thats fine we can trade together I’ll teach you mine. If you have your own strategy, that’s…

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## [cashier unlock](https://community.deriv.com/t/cashier-unlock/14582)

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**Author:** [@carryon-accusal-2](https://community.deriv.com/u/carryon-accusal-2)\
**Replies:** 9\
**Last updated:** [June 2, 2025, 4:18pm UTC](https://community.deriv.com/t/cashier-unlock/14582 "2025-06-02T16:18:19Z")

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how long it takes to unlock cashier after submitting identity doc and proof of address?

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## [I want to Change this email](https://community.deriv.com/t/i-want-to-change-this-email/88194)

<div class="topic-metadata">

**Author:** [@brusque-annexal-1](https://community.deriv.com/u/brusque-annexal-1)\
**Replies:** 0\
**Last updated:** [June 2, 2025, 4:04pm UTC](https://community.deriv.com/t/i-want-to-change-this-email/88194 "2025-06-02T16:04:28Z")

</div>

Why did drive add email address to my account

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## [Cashier blocked after changing email](https://community.deriv.com/t/cashier-blocked-after-changing-email/88192)

<div class="topic-metadata">

**Author:** [@bawbees-algesia-2](https://community.deriv.com/u/bawbees-algesia-2)\
**Replies:** 0\
**Last updated:** [June 2, 2025, 5:41am UTC](https://community.deriv.com/t/cashier-blocked-after-changing-email/88192 "2025-06-02T05:41:05Z")

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Hello deriv why have you blocked my p2p cashier soon after changing my email . Plizzzzzz unlock it im begging for you

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## [Unlock cashier](https://community.deriv.com/t/unlock-cashier/88190)

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**Author:** [@cajoled-alleles-2](https://community.deriv.com/u/cajoled-alleles-2)\
**Replies:** 0\
**Last updated:** [June 1, 2025, 3:18pm UTC](https://community.deriv.com/t/unlock-cashier/88190 "2025-06-01T15:18:36Z")

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Kindly unlock my cashier on deriv account. We need money for our festival of Eid-ul-adha which is after 5 to 6 days from today.

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## [Account verification Headache](https://community.deriv.com/t/account-verification-headache/88188)

<div class="topic-metadata">

**Author:** [@barwing-ageless-2](https://community.deriv.com/u/barwing-ageless-2)\
**Replies:** 0\
**Last updated:** [May 31, 2025, 12:18pm UTC](https://community.deriv.com/t/account-verification-headache/88188 "2025-05-31T12:18:39Z")

</div>

I dont know why deriv normally rejects valid documents uploaded to their website as requested by them. I have a internet bill with correct address straight from the isp rejected, Bank statement rejected, Tax returns cert…

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## [Tax identification number](https://community.deriv.com/t/tax-identification-number/88184)

<div class="topic-metadata">

**Author:** [@aswithe-allayer-2](https://community.deriv.com/u/aswithe-allayer-2)\
**Replies:** 1\
**Last updated:** [May 30, 2025, 12:42pm UTC](https://community.deriv.com/t/tax-identification-number/88184 "2025-05-30T12:42:29Z")

</div>

I don’t have the tax identification number

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## [New to Deriv – Confused About Synthetic Indices and Trading Hours](https://community.deriv.com/t/new-to-deriv-confused-about-synthetic-indices-and-trading-hours/88176)

<div class="topic-metadata">

**Author:** [@chemics-ankylos-1](https://community.deriv.com/u/chemics-ankylos-1)\
**Replies:** 0\
**Last updated:** [May 27, 2025, 6:04am UTC](https://community.deriv.com/t/new-to-deriv-confused-about-synthetic-indices-and-trading-hours/88176 "2025-05-27T06:04:44Z")

</div>

Hi everyone, I’m new to Deriv and also new to online trading. I’ve been sifting through the platform and examining the different markets available, but I’m a bit lost on Synthetic Indices. I know they are simulated mark…

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## [Retrait skrill ??](https://community.deriv.com/t/retrait-skrill/88165)

<div class="topic-metadata">

**Author:** [@ablings-alkines-2](https://community.deriv.com/u/ablings-alkines-2)\
**Replies:** 1\
**Last updated:** [May 19, 2025, 9:50am UTC](https://community.deriv.com/t/retrait-skrill/88165 "2025-05-19T09:50:49Z")

</div>

Est ce que on peut faire le retrait à skrill??

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## [Failing to login to my Affiliate account](https://community.deriv.com/t/failing-to-login-to-my-affiliate-account/88163)

<div class="topic-metadata">

**Author:** [@biaxial-abrotin-2](https://community.deriv.com/u/biaxial-abrotin-2)\
**Replies:** 1\
**Last updated:** [May 19, 2025, 9:02am UTC](https://community.deriv.com/t/failing-to-login-to-my-affiliate-account/88163 "2025-05-19T09:02:00Z")

</div>

I asked my Deriv account to be tagged or be placed under someone. After that I failing to login to my affiliate account and CTrade account. I changed password many times no difference. Still failing to login

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## [Lot sizes](https://community.deriv.com/t/lot-sizes/88139)

<div class="topic-metadata">

**Author:** [@affixes-aliment-2](https://community.deriv.com/u/affixes-aliment-2)\
**Replies:** 1\
**Last updated:** [May 18, 2025, 6:19am UTC](https://community.deriv.com/t/lot-sizes/88139 "2025-05-18T06:19:24Z")

</div>

Hello everyone , may i please ask if anyone has a full list of updated lot sizes for all synthetic indices , the one i have seems to be outdated … specifically volatility indices

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## [Withdrawal Being Denied](https://community.deriv.com/t/withdrawal-being-denied/88148)

<div class="topic-metadata">

**Author:** [@bonducs-affirms-2](https://community.deriv.com/u/bonducs-affirms-2)\
**Replies:** 1\
**Last updated:** [May 16, 2025, 12:15pm UTC](https://community.deriv.com/t/withdrawal-being-denied/88148 "2025-05-16T12:15:40Z")

</div>

They are saying my card reached the limit which is not possible, my card limit is $5000 and I attempted to withdraw $1000. They had me call my bank three times who confirmed there’s no issues with my acc, not to mentione…

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## [My First Week on Deriv – Beginner Thoughts](https://community.deriv.com/t/my-first-week-on-deriv-beginner-thoughts/88158)

<div class="topic-metadata">

**Author:** [@chaoses-alienly-2](https://community.deriv.com/u/chaoses-alienly-2)\
**Replies:** 0\
**Last updated:** [May 16, 2025, 7:31am UTC](https://community.deriv.com/t/my-first-week-on-deriv-beginner-thoughts/88158 "2025-05-16T07:31:01Z")

</div>

Hi everyone! I’m new to online trading and recently came across Deriv.com. The platform looks super user-friendly, but as a complete beginner, I’m not sure where to start. I’d love to hear from experienced traders here…

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