# General Discussion **URL:** https://community.deriv.com/c/uncategorised/1.md?page=8 [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) **Page:** 9 --- ## [Bot stopping automatically](https://community.deriv.com/t/bot-stopping-automatically/88141)
**Author:** [@anergia-aguador-2](https://community.deriv.com/u/anergia-aguador-2)\ **Replies:** 4\ **Last updated:** [May 11, 2025, 10:23pm UTC](https://community.deriv.com/t/bot-stopping-automatically/88141 "2025-05-11T22:23:30Z")
Guys, i have a conversation in this same profile about the very same issue happening from last year. I had a ridiculous reply at the email saying that ´´there is nothing wrong with the platform´´ when anyone in the te… --- ## [Server Request Thresholds](https://community.deriv.com/t/server-request-thresholds/88138)
**Author:** [@airmark-against-2](https://community.deriv.com/u/airmark-against-2)\ **Replies:** 0\ **Last updated:** [May 10, 2025, 11:35am UTC](https://community.deriv.com/t/server-request-thresholds/88138 "2025-05-10T11:35:13Z")
I want to know what the daily server request threshold is i.e. What is the maximum number of server requests that I can make in a day? --- ## [\[Requet\]](https://community.deriv.com/t/requet/88026)
**Author:** [@amalgam-alcoran-2](https://community.deriv.com/u/amalgam-alcoran-2)\ **Replies:** 1\ **Last updated:** [May 8, 2025, 12:25pm UTC](https://community.deriv.com/t/requet/88026 "2025-05-08T12:25:25Z")
Bonjour chère membre,je demande l’aide de 1500$ dans mon compte Derriv. --- ## [Forex on Deriv Trader](https://community.deriv.com/t/forex-on-deriv-trader/88134)
**Author:** [@amylose-alkoxyl-2](https://community.deriv.com/u/amylose-alkoxyl-2)\ **Replies:** 1\ **Last updated:** [May 8, 2025, 12:22pm UTC](https://community.deriv.com/t/forex-on-deriv-trader/88134 "2025-05-08T12:22:02Z")
Hi, I just created a new account and want to do forex binary option trading. But I can only see Synthetics when I go into the Markets section. Can someone help me out??? Thanks in advance :slight\_smile: --- ## [Safe and secure trading](https://community.deriv.com/t/safe-and-secure-trading/88133)
**Author:** [@buffont-aflaunt-2](https://community.deriv.com/u/buffont-aflaunt-2)\ **Replies:** 3\ **Last updated:** [May 7, 2025, 7:35pm UTC](https://community.deriv.com/t/safe-and-secure-trading/88133 "2025-05-07T19:35:07Z")
I want to ask if I can keep my deriv cfd account when i travel to Canada. I am a citizen of Nigeria and i have been actively trading in Nigeria, i want to visit Canada and i hope to continue trading with my deriv accoun… --- ## [I withdrawn my money 2 days back but till now I have not received my money yet I used a Payment agent](https://community.deriv.com/t/i-withdrawn-my-money-2-days-back-but-till-now-i-have-not-received-my-money-yet-i-used-a-payment-agent/88126)
**Author:** [@berrets-aliency-2](https://community.deriv.com/u/berrets-aliency-2)\ **Replies:** 6\ **Last updated:** [May 7, 2025, 5:25pm UTC](https://community.deriv.com/t/i-withdrawn-my-money-2-days-back-but-till-now-i-have-not-received-my-money-yet-i-used-a-payment-agent/88126 "2025-05-07T17:25:29Z")
Hello Deriv . I’m here to write to you that I withdrawn my money 2 days back but up to now I have not received the money and the payment agent is saying that you asked him to hold my funds upto until you send me a confi… --- ## [If some one open account in Saudi Arabia how he will fill tax field](https://community.deriv.com/t/if-some-one-open-account-in-saudi-arabia-how-he-will-fill-tax-field/88031)
**Author:** [@chylify-ageings-2](https://community.deriv.com/u/chylify-ageings-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 8:45pm UTC](https://community.deriv.com/t/if-some-one-open-account-in-saudi-arabia-how-he-will-fill-tax-field/88031 "2025-05-06T20:45:05Z")
If some one open account in Saudi Arabia how he will fill tax field --- ## [Tradingview save templates feature needed on Deriv X](https://community.deriv.com/t/tradingview-save-templates-feature-needed-on-deriv-x/88084)
**Author:** [@beatbox-aguador-2](https://community.deriv.com/u/beatbox-aguador-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 8:37pm UTC](https://community.deriv.com/t/tradingview-save-templates-feature-needed-on-deriv-x/88084 "2025-05-06T20:37:22Z")
Why haven’t Deriv added tradingview “save templates” feature for charts and drawing tools to Deriv X (or Deriv tradingview website)? It would make using drawing tools so much more convenient. --- ## [USD not credited to deriv account](https://community.deriv.com/t/usd-not-credited-to-deriv-account/88047)
**Author:** [@breered-aliquid-2](https://community.deriv.com/u/breered-aliquid-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 8:02pm UTC](https://community.deriv.com/t/usd-not-credited-to-deriv-account/88047 "2025-05-06T20:02:46Z")
Hi Past 3 days my crypto deposit was not credited to deriv account. ticket already raised and no response . even no response from chat --- ## [Bloqueo de cajero](https://community.deriv.com/t/bloqueo-de-cajero/35662)
**Author:** [@Cristopher\_Henao](https://community.deriv.com/u/Cristopher_Henao)\ **Replies:** 5\ **Last updated:** [May 6, 2025, 7:56pm UTC](https://community.deriv.com/t/bloqueo-de-cajero/35662 "2025-05-06T19:56:26Z")
Buenas tardes, me han bloqueado mi cajero, no puedo retirar ni depositar fondos, quisiera saber dónde subo los documentos que me piden para desbloquear. --- ## [Help to cancel sell order](https://community.deriv.com/t/help-to-cancel-sell-order/88088)
**Author:** [@cardecu-abortin-2](https://community.deriv.com/u/cardecu-abortin-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 7:06pm UTC](https://community.deriv.com/t/help-to-cancel-sell-order/88088 "2025-05-06T19:06:41Z")
Please help to cancel sell order of 43usd the buyer don’t respond --- ## [Cashierlock](https://community.deriv.com/t/cashierlock/87639)
**Author:** [@apothem-alamode-2](https://community.deriv.com/u/apothem-alamode-2)\ **Replies:** 2\ **Last updated:** [May 6, 2025, 6:56pm UTC](https://community.deriv.com/t/cashierlock/87639 "2025-05-06T18:56:23Z")
My cashier has been locked from last week I contacted Deriv and they told me that 1-3 working days it will be fix and now it now a week and it’s still not unlock am asking please can u unlock my cashier so I can start tr… --- ## [Necesito que me desbloqueen la cuenta](https://community.deriv.com/t/necesito-que-me-desbloqueen-la-cuenta/88092)
**Author:** [@arcuale-adwesch-2](https://community.deriv.com/u/arcuale-adwesch-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 6:50pm UTC](https://community.deriv.com/t/necesito-que-me-desbloqueen-la-cuenta/88092 "2025-05-06T18:50:21Z")
Por favor necesito que me desbloqueen la cuenta para seguir operando ya envie toda la documentacion requerida necesito urgente una respuesta --- ## [Necesito que me desbloqueen el cajero deriv para seguir operando](https://community.deriv.com/t/necesito-que-me-desbloqueen-el-cajero-deriv-para-seguir-operando/88090)
**Author:** [@arcuale-adwesch-2](https://community.deriv.com/u/arcuale-adwesch-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 6:49pm UTC](https://community.deriv.com/t/necesito-que-me-desbloqueen-el-cajero-deriv-para-seguir-operando/88090 "2025-05-06T18:49:36Z")
Buenas tardes hoy amanecio bloqueado mi cajero en deriv y no puedo operar en mt5. Me enviaron un correo requiriendo una informacion les envie todo y no me han desbloqueado. Me parece una falta de respeto que bloqueen sin… --- ## [I have contact the community please you guys will help me and bring out the money and unlock the withdrawal please](https://community.deriv.com/t/i-have-contact-the-community-please-you-guys-will-help-me-and-bring-out-the-money-and-unlock-the-withdrawal-please/88093)
**Author:** [@bodiced-alienor-2](https://community.deriv.com/u/bodiced-alienor-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 6:47pm UTC](https://community.deriv.com/t/i-have-contact-the-community-please-you-guys-will-help-me-and-bring-out-the-money-and-unlock-the-withdrawal-please/88093 "2025-05-06T18:47:35Z")
I have contact the community please you guys will help me and bring out the money and unlock the withdrawal please --- ## [Cashier not working](https://community.deriv.com/t/cashier-not-working/88097)
**Author:** [@bugeyed-absents-2](https://community.deriv.com/u/bugeyed-absents-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 6:39pm UTC](https://community.deriv.com/t/cashier-not-working/88097 "2025-05-06T18:39:03Z")
My cashier is not working for more than a month now, I keep messaging deriv through live chat everyday but nothing was done about it. Tickets upon ticket . I manage to fund the account but I can’t transfer to mt5 and I … --- ## [Tradingview chart with high TF](https://community.deriv.com/t/tradingview-chart-with-high-tf/88132)
**Author:** [@carrell-acousma-2](https://community.deriv.com/u/carrell-acousma-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 6:34pm UTC](https://community.deriv.com/t/tradingview-chart-with-high-tf/88132 "2025-05-06T18:34:26Z")
Hi deriv team, Please could you add charts on tradingview with weekly and monthly time frame? --- ## [Problema](https://community.deriv.com/t/problema/88100)
**Author:** [@bitless-anights-1](https://community.deriv.com/u/bitless-anights-1)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 6:19pm UTC](https://community.deriv.com/t/problema/88100 "2025-05-06T18:19:49Z")
Olá, eu não consigo acessar a minha conta real da Deriv para fazer minhas negociações. Será que podem resolver o meu problema? --- ## [Proof of identify](https://community.deriv.com/t/proof-of-identify/61474)
**Author:** [@barbule-aftosas-2](https://community.deriv.com/u/barbule-aftosas-2)\ **Replies:** 3\ **Last updated:** [May 6, 2025, 4:48pm UTC](https://community.deriv.com/t/proof-of-identify/61474 "2025-05-06T16:48:38Z")
Proof identify problem solve with in 3 days but my account have 3 to 4 days in does not solve after why reason --- ## [Bloque de cuenta](https://community.deriv.com/t/bloque-de-cuenta/88099)
**Author:** [@arcuale-adwesch-2](https://community.deriv.com/u/arcuale-adwesch-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 4:36pm UTC](https://community.deriv.com/t/bloque-de-cuenta/88099 "2025-05-06T16:36:47Z")
Ya envie todos los documentos requeridos y aun no desbloquean la cuenta por favor alguien que me ayude --- ## [Verification failed and Cashier locked](https://community.deriv.com/t/verification-failed-and-cashier-locked/88131)
**Author:** [@banties-airlift-2](https://community.deriv.com/u/banties-airlift-2)\ **Replies:** 1\ **Last updated:** [May 6, 2025, 4:25pm UTC](https://community.deriv.com/t/verification-failed-and-cashier-locked/88131 "2025-05-06T16:25:33Z")
I opened an account where all my proof of address can’t be verified anytime I uploaded. I uploaded all my documents and still. But i have fund in the account. My cashier is even locked. I contacted and still not being ab… --- ## [Live Chat](https://community.deriv.com/t/live-chat/41478)
**Author:** [@autumny-abiuret-2](https://community.deriv.com/u/autumny-abiuret-2)\ **Replies:** 17\ **Last updated:** [May 6, 2025, 3:52pm UTC](https://community.deriv.com/t/live-chat/41478 "2025-05-06T15:52:46Z")
Are you aware that Live Chat is not working properly? I have been trying to reach Admin for days now to no avail. Live Chat has failed to give me what I wanted. When there are issues, how can they now be resolved in Deri… --- ## [Money limit by account](https://community.deriv.com/t/money-limit-by-account/43800)
**Author:** [@bastite-advowry-2](https://community.deriv.com/u/bastite-advowry-2)\ **Replies:** 1\ **Last updated:** [January 16, 2023, 11:14am UTC](https://community.deriv.com/t/money-limit-by-account/43800 "2023-01-16T11:14:55Z")
I would like to know how much money I can have on my account? The idea us to know exactly how much capital I can manage on my Deriv account? --- ## [My fund has been stolen](https://community.deriv.com/t/my-fund-has-been-stolen/88115)
**Author:** [@beauing-acetyls-2](https://community.deriv.com/u/beauing-acetyls-2)\ **Replies:** 1\ **Last updated:** [May 2, 2025, 8:50pm UTC](https://community.deriv.com/t/my-fund-has-been-stolen/88115 "2025-05-02T20:50:49Z")
Please today being 2/5/2025 at about 12:45 my account was exposed and my money was taking out. Please what do I do confused please help. I have been trying to reach the support line but none was available :sob::sob:… --- ## [alert](https://community.deriv.com/t/alert/26481)
**Author:** [@carotin-acyetic-2](https://community.deriv.com/u/carotin-acyetic-2)\ **Replies:** 4\ **Last updated:** [May 2, 2025, 8:17am UTC](https://community.deriv.com/t/alert/26481 "2025-05-02T08:17:55Z")
I had opened a trade in Boom 300(SHORT POSITION) and was following it with trail SL… but still my position closed in big loss even though the Trail SL was below the price. Thats a big big scam… Screen shot attached . ch… --- ## [Bloqueo de cuenta sin respuesta](https://community.deriv.com/t/bloqueo-de-cuenta-sin-respuesta/88107)
**Author:** [@arcuale-adwesch-2](https://community.deriv.com/u/arcuale-adwesch-2)\ **Replies:** 1\ **Last updated:** [April 30, 2025, 9:38pm UTC](https://community.deriv.com/t/bloqueo-de-cuenta-sin-respuesta/88107 "2025-04-30T21:38:19Z")
Cuando me piensan desbloquear la cuenta ya después de tantos días y habiendo enviado toda la información que me pidieron que servicio tan malo y lento cuantas veces más tengo que escribir --- ## [Trade disabled](https://community.deriv.com/t/trade-disabled/88101)
**Author:** [@catbird-alkanal-2](https://community.deriv.com/u/catbird-alkanal-2)\ **Replies:** 1\ **Last updated:** [April 29, 2025, 12:49pm UTC](https://community.deriv.com/t/trade-disabled/88101 "2025-04-29T12:49:25Z")
It’s almost a week now I created an account, but I can’t trade on mt5 yet because my broker is yet to update some stuffs under my profile.. I had reached out to the support team and a ticket #154778 was created for me … --- ## [Cajero bloqueado... Que hago](https://community.deriv.com/t/cajero-bloqueado-que-hago/88103)
**Author:** [@adreads-agnized-2](https://community.deriv.com/u/adreads-agnized-2)\ **Replies:** 1\ **Last updated:** [April 29, 2025, 12:20pm UTC](https://community.deriv.com/t/cajero-bloqueado-que-hago/88103 "2025-04-29T12:20:29Z")
Ya hace tiempo tengo mi cajero bloqueado ya mandé información varias veces y no me han dado respuesta si se va a desbloquear mi cajero O empezar a buscar otra plataforma alguien que me ayude --- ## [Deposit and withdrawal issue](https://community.deriv.com/t/deposit-and-withdrawal-issue/88104)
**Author:** [@bowbent-aiglets-2](https://community.deriv.com/u/bowbent-aiglets-2)\ **Replies:** 1\ **Last updated:** [April 29, 2025, 12:15pm UTC](https://community.deriv.com/t/deposit-and-withdrawal-issue/88104 "2025-04-29T12:15:48Z")
Hi Deriv Team iam Pakistani work in suadi arabia i have Saudi iqama and bank card my old card lost and add deriv deposit systemi want cancel my old bank card and then i want withdrawal in my new bank card same bank but r… --- ## [Manipulación de mercados](https://community.deriv.com/t/manipulacion-de-mercados/88083)
**Author:** [@bindery-agamids-2](https://community.deriv.com/u/bindery-agamids-2)\ **Replies:** 0\ **Last updated:** [April 17, 2025, 6:01pm UTC](https://community.deriv.com/t/manipulacion-de-mercados/88083 "2025-04-17T18:01:15Z")
Exijo transparencia y cese inmediato de la manipulación en los mercados sintéticos, Como cliente activo de su plataforma, me veo en la obligación de expresar mi más profunda inconformidad y molestia con el comportamient… [Previous page](https://community.deriv.com/c/uncategorised/1.md?page=7) [Next page](https://community.deriv.com/c/uncategorised/1.md?page=9)