# General Discussion

**URL:** https://community.deriv.com/c/uncategorised/1.md?page=9

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

**Page:** 10

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## [Manipulación de mercados y cambio de algoritmos](https://community.deriv.com/t/manipulacion-de-mercados-y-cambio-de-algoritmos/88065)

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**Author:** [@bindery-agamids-2](https://community.deriv.com/u/bindery-agamids-2)\
**Replies:** 1\
**Last updated:** [April 15, 2025, 9:35pm UTC](https://community.deriv.com/t/manipulacion-de-mercados-y-cambio-de-algoritmos/88065 "2025-04-15T21:35:12Z")

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Yo quisiera saber con que derecho Deriv hace manipulación de mercados y cambio de algoritmo al gusto de ellos ? Solo para que la gente se vaya en pérdidas tras pérdidas un claro ejemplo en el jump 25, esto está claro en …

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## [Automatic stop loss](https://community.deriv.com/t/automatic-stop-loss/88070)

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**Author:** [@butanol-angakut-1](https://community.deriv.com/u/butanol-angakut-1)\
**Replies:** 0\
**Last updated:** [April 15, 2025, 5:17pm UTC](https://community.deriv.com/t/automatic-stop-loss/88070 "2025-04-15T17:17:13Z")

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Hi, i would like to know how to calculate the location of your AUTOMATIC STOP OUT in my training account. Is it a percentage of my account daily? Or is it a value of the points of the traded pair? Or is it something else…

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## [email and 2FA issues](https://community.deriv.com/t/email-and-2fa-issues/88068)

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**Author:** [@aediles-adossed-2](https://community.deriv.com/u/aediles-adossed-2)\
**Replies:** 0\
**Last updated:** [April 14, 2025, 9:17pm UTC](https://community.deriv.com/t/email-and-2fa-issues/88068 "2025-04-14T21:17:29Z")

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Hello, Last week I had to reset my PC and I’m now unable to access emails do to 2FA code been sent to a phone number that is no longer active… Google has no live chat and every option mentioned I’ve tried… The email is j…

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## [I deposited money on Monday](https://community.deriv.com/t/i-deposited-money-on-monday/88060)

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**Author:** [@caustic-acequia-2](https://community.deriv.com/u/caustic-acequia-2)\
**Replies:** 1\
**Last updated:** [April 10, 2025, 6:07pm UTC](https://community.deriv.com/t/i-deposited-money-on-monday/88060 "2025-04-10T18:07:05Z")

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I have been waiting since my deposit hasn’t reflected on my deriv account i tried contacting support on whatsapp seems like they are ghosting me … help

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## [Over/Under chart analysis](https://community.deriv.com/t/over-under-chart-analysis/63192)

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**Author:** [@asseour-adwesch-2](https://community.deriv.com/u/asseour-adwesch-2)\
**Replies:** 4\
**Last updated:** [April 9, 2025, 7:09pm UTC](https://community.deriv.com/t/over-under-chart-analysis/63192 "2025-04-09T19:09:47Z")

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Hello guys a quick one so I’ve trying to acquire information on how does someone get to analyze the charts in order to be able to nicely execute digit match contract of Over/Under , I’ve tried using the Deriv analysis t…

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## [Is about deposit money on Deriv account](https://community.deriv.com/t/is-about-deposit-money-on-deriv-account/87025)

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**Author:** [@baboosh-akhoond-2](https://community.deriv.com/u/baboosh-akhoond-2)\
**Replies:** 6\
**Last updated:** [April 9, 2025, 9:59am UTC](https://community.deriv.com/t/is-about-deposit-money-on-deriv-account/87025 "2025-04-09T09:59:51Z")

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I deposit money on my Deriv live account since Monday till now I didn’t receive anything on my live account and they asked me to wait till 2 days when I come back I didn’t receive anything I still make complain till now …

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## [TradingView new update](https://community.deriv.com/t/tradingview-new-update/41385)

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**Author:** [@banjore-abounds-2](https://community.deriv.com/u/banjore-abounds-2)\
**Replies:** 19\
**Last updated:** [April 7, 2025, 2:54pm UTC](https://community.deriv.com/t/tradingview-new-update/41385 "2025-04-07T14:54:51Z")

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tradingview.deriv.com/v1.3.16 The latest update as of 15 Dec 2022, has no save button and it’s really difficult to have to redo your analysis on the charts. Please can the save icon appear again.

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## [Sorry for interaption](https://community.deriv.com/t/sorry-for-interaption/88053)

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**Author:** [@briquet-acosmic-2](https://community.deriv.com/u/briquet-acosmic-2)\
**Replies:** 1\
**Last updated:** [April 7, 2025, 2:52pm UTC](https://community.deriv.com/t/sorry-for-interaption/88053 "2025-04-07T14:52:09Z")

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Hi…I’ve a problem in my deriv account…whenever i login it keeps telling me "SORRY FOR INTERAPTION "

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## [Inquiry Regarding Synthetic Indices Reaching Zero and Asset Status Changes](https://community.deriv.com/t/inquiry-regarding-synthetic-indices-reaching-zero-and-asset-status-changes/88057)

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**Author:** [@beetewk-alannah-2](https://community.deriv.com/u/beetewk-alannah-2)\
**Replies:** 0\
**Last updated:** [April 6, 2025, 1:06am UTC](https://community.deriv.com/t/inquiry-regarding-synthetic-indices-reaching-zero-and-asset-status-changes/88057 "2025-04-06T01:06:14Z")

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Hello, I would like to clarify a few points regarding synthetic indices and recent platform changes: Synthetic Indices Reaching Zero Could you confirm whether synthetic indices can theoretically or practically reach …

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## [I cannot connect with support team.](https://community.deriv.com/t/i-cannot-connect-with-support-team/88044)

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**Author:** [@cargued-ablates-2](https://community.deriv.com/u/cargued-ablates-2)\
**Replies:** 1\
**Last updated:** [April 3, 2025, 11:09am UTC](https://community.deriv.com/t/i-cannot-connect-with-support-team/88044 "2025-04-03T11:09:32Z")

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I had a issue with withdraw. I chatted with support team. They create a ticket for me. Nothing else, i wait and wait with nothing happen. I comeback the chat center and find no way to connect with the support team. The s…

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## [Help me](https://community.deriv.com/t/help-me/49853)

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**Author:** [@aplites-advises-2](https://community.deriv.com/u/aplites-advises-2)\
**Replies:** 10\
**Last updated:** [April 1, 2025, 10:49pm UTC](https://community.deriv.com/t/help-me/49853 "2025-04-01T22:49:26Z")

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Dear @aeonial-aeonist-2 Hi Just know how you did why we respond favorably for the authentication of your account. Please help me.

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## [bloqueo de cuenta](https://community.deriv.com/t/bloqueo-de-cuenta/88043)

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**Author:** [@anyroad-abashes-4](https://community.deriv.com/u/anyroad-abashes-4)\
**Replies:** 1\
**Last updated:** [April 1, 2025, 10:37pm UTC](https://community.deriv.com/t/bloqueo-de-cuenta/88043 "2025-04-01T22:37:34Z")

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Me aprobaron la identidad y me aprobaron el domicilio pero a la hora de hacer el deposito para hacer trading me sale que esta bloqueado les escribo por el chat del bot y nadie me contesta cree un ticket y nadie me contes…

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## [cashier locked, how to unlocked locked cashier?](https://community.deriv.com/t/cashier-locked-how-to-unlocked-locked-cashier/88035)

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**Author:** [@ciliola-afforce-2](https://community.deriv.com/u/ciliola-afforce-2)\
**Replies:** 3\
**Last updated:** [April 1, 2025, 8:30pm UTC](https://community.deriv.com/t/cashier-locked-how-to-unlocked-locked-cashier/88035 "2025-04-01T20:30:55Z")

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cashier locked, how to unlocked locked cashier?

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## [Vérification de mes documents](https://community.deriv.com/t/verification-de-mes-documents/88034)

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**Author:** [@avenger-aliipoe-2](https://community.deriv.com/u/avenger-aliipoe-2)\
**Replies:** 1\
**Last updated:** [April 1, 2025, 5:57pm UTC](https://community.deriv.com/t/verification-de-mes-documents/88034 "2025-04-01T17:57:23Z")

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Bonjour, je ne sais pas pourquoi vous êtes entrain de refuser mon justificatif de domicile pourtant elle répond a tout vos normes de vérification elle contient mon nom , mon prénom et mon postnom elle est validé en plus …

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## [Cashier problem](https://community.deriv.com/t/cashier-problem/88000)

<div class="topic-metadata">

**Author:** [@bodgier-admired-2](https://community.deriv.com/u/bodgier-admired-2)\
**Replies:** 1\
**Last updated:** [March 30, 2025, 5:52am UTC](https://community.deriv.com/t/cashier-problem/88000 "2025-03-30T05:52:55Z")

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Hi it’s been 3 weeks since I’m asking Deriv to unlock my cashier They always says the matter is escalated to specific team …now is 3 weeks … please help unlock my cashier

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## [Boom 300 Trading Secrets: Strategies Deriv Won’t Tell You](https://community.deriv.com/t/boom-300-trading-secrets-strategies-deriv-won-t-tell-you/87671)

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**Author:** [@ceresin-alamode-2](https://community.deriv.com/u/ceresin-alamode-2)\
**Replies:** 1\
**Last updated:** [March 29, 2025, 7:01am UTC](https://community.deriv.com/t/boom-300-trading-secrets-strategies-deriv-won-t-tell-you/87671 "2025-03-29T07:01:05Z")

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Boom 300 Trading Secrets: Strategies Deriv Won’t Tell You In the fast-paced world of online trading, Boom 300 has captured the attention of traders for its high volatility and potential for quick profits. However, naviga…

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## [Deriv robbed me](https://community.deriv.com/t/deriv-robbed-me/88028)

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**Author:** [@celloid-aldimin-2](https://community.deriv.com/u/celloid-aldimin-2)\
**Replies:** 0\
**Last updated:** [March 27, 2025, 6:13pm UTC](https://community.deriv.com/t/deriv-robbed-me/88028 "2025-03-27T18:13:04Z")

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Subject: Request for Refund and Formal Complaint Regarding Unfair Trading Practices Dear Deriv Support Team, I am writing to express my deep dissatisfaction with the recent trading experiences I have been having on you…

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## [deposit issue](https://community.deriv.com/t/deposit-issue/87857)

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**Author:** [@balases-alantol-2](https://community.deriv.com/u/balases-alantol-2)\
**Replies:** 4\
**Last updated:** [March 26, 2025, 4:57pm UTC](https://community.deriv.com/t/deposit-issue/87857 "2025-03-26T16:57:57Z")

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what was i said my deposit is still not added to my account so plz tell me what should i process now deposit i made yesterday ok i made in january ok and today is february pls Tell me what should I do next

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## [Deriv is very wicked](https://community.deriv.com/t/deriv-is-very-wicked/87998)

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**Author:** [@bedsite-acolous-2](https://community.deriv.com/u/bedsite-acolous-2)\
**Replies:** 0\
**Last updated:** [March 23, 2025, 4:20pm UTC](https://community.deriv.com/t/deriv-is-very-wicked/87998 "2025-03-23T16:20:37Z")

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No one can tell me that deriv is not a scam. They are evil and manipulative. How else do you explain that you will be taken out of the market then it begins to go in your favour? By that time, you have lost everything. …

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## [Caisse bloquée](https://community.deriv.com/t/caisse-bloquee/87990)

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**Author:** [@bashyle-adduced-2](https://community.deriv.com/u/bashyle-adduced-2)\
**Replies:** 1\
**Last updated:** [March 19, 2025, 1:28pm UTC](https://community.deriv.com/t/caisse-bloquee/87990 "2025-03-19T13:28:43Z")

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Bonjour, ça fait plus d’une semaine que j’ai voulu aider mon frère avec mon moyen de payement par la suite ma caisse fut bloqué. On m’a promis que le problème sera réglé en 3jours mais depuis rien n’a été fait en ce sen…

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## [Comment déverrouiller mon caisse](https://community.deriv.com/t/comment-deverrouiller-mon-caisse/48845)

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**Author:** [@bobtail-aeoline-2](https://community.deriv.com/u/bobtail-aeoline-2)\
**Replies:** 3\
**Last updated:** [March 18, 2025, 12:40pm UTC](https://community.deriv.com/t/comment-deverrouiller-mon-caisse/48845 "2025-03-18T12:40:28Z")

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Comment déverrouiller mon caisse

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## [Manipulación de mercado](https://community.deriv.com/t/manipulacion-de-mercado/87987)

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**Author:** [@bindery-agamids-2](https://community.deriv.com/u/bindery-agamids-2)\
**Replies:** 1\
**Last updated:** [March 15, 2025, 10:16pm UTC](https://community.deriv.com/t/manipulacion-de-mercado/87987 "2025-03-15T22:16:41Z")

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Hola comunidad por favor tengan muchooo cuidado con este broker, el manipula mucho los mercados, cuándo ve que ya vas ganando te empieza a colocar los mercados en contra y no te deja generar ganancia, un claro ejemplo es…

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## [Time delay](https://community.deriv.com/t/time-delay/50557)

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**Author:** [@catenae-affaite-2](https://community.deriv.com/u/catenae-affaite-2)\
**Replies:** 5\
**Last updated:** [March 14, 2025, 7:39pm UTC](https://community.deriv.com/t/time-delay/50557 "2025-03-14T19:39:49Z")

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Has any one noticed that there are usually time delays on Dtrader and Smart Trader when a trade is about to close… This happens mostly when the Entry point and the exit point are too close. I have recorded a few trade cl…

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## [Locked cashierrrr](https://community.deriv.com/t/locked-cashierrrr/87969)

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**Author:** [@alumish-aldazin-2](https://community.deriv.com/u/alumish-aldazin-2)\
**Replies:** 2\
**Last updated:** [March 14, 2025, 7:22pm UTC](https://community.deriv.com/t/locked-cashierrrr/87969 "2025-03-14T19:22:04Z")

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Cashier locked afterbmaking deposit… They have locked my cashier so i couldn’t withdraw my money…i hope this is not SCAM , … they have asking me to sent proof of identity which i did… Also i have traveled to another cou…

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## [Prueba de domicilio no aceptada](https://community.deriv.com/t/prueba-de-domicilio-no-aceptada/87383)

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**Author:** [@blaoner-alcaide-2](https://community.deriv.com/u/blaoner-alcaide-2)\
**Replies:** 3\
**Last updated:** [March 13, 2025, 8:54pm UTC](https://community.deriv.com/t/prueba-de-domicilio-no-aceptada/87383 "2025-03-13T20:54:39Z")

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Hola! Llevo varios días con problemas para verificar el domicilio, estoy subiendo todos los documentos que me piden y me mandan el mismo correo de siempre diciendo que no fue aceptado, sin motivo alguno. Necesito solucio…

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## [Deriv keeps running me in circles to GET MY MONEY](https://community.deriv.com/t/deriv-keeps-running-me-in-circles-to-get-my-money/87468)

<div class="topic-metadata">

**Author:** [@blither-aisling-2](https://community.deriv.com/u/blither-aisling-2)\
**Replies:** 8\
**Last updated:** [March 10, 2025, 8:05am UTC](https://community.deriv.com/t/deriv-keeps-running-me-in-circles-to-get-my-money/87468 "2025-03-10T08:05:31Z")

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Pleasant Morning Deriv Community. I tried posting this in the Payments and Transactions section, no luck. My issue is a painful one. What has me scared the most, is the lack of communication and the HARD fact that plent…

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## [Deposit and Withdrawal from Palestine](https://community.deriv.com/t/deposit-and-withdrawal-from-palestine/87927)

<div class="topic-metadata">

**Author:** [@alsatia-acridly-2](https://community.deriv.com/u/alsatia-acridly-2)\
**Replies:** 1\
**Last updated:** [March 7, 2025, 6:32am UTC](https://community.deriv.com/t/deposit-and-withdrawal-from-palestine/87927 "2025-03-07T06:32:28Z")

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Dear all, Does anyone have an idea about any method to deposit and withdraw for Palestine?

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## [Mon caissier est verrouillé](https://community.deriv.com/t/mon-caissier-est-verrouille/87965)

<div class="topic-metadata">

**Author:** [@chorizo-alarmed-2](https://community.deriv.com/u/chorizo-alarmed-2)\
**Replies:** 1\
**Last updated:** [March 1, 2025, 6:10pm UTC](https://community.deriv.com/t/mon-caissier-est-verrouille/87965 "2025-03-01T18:10:19Z")

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J’ai besoin d’ouvrir mon caissier parce qu’en je te demandais au support ils n’y pas de solution

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## [\[Untitled AI bot PM caissier bloqué](https://community.deriv.com/t/untitled-ai-bot-pm-caissier-bloque/87951)

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**Author:** [@abyssus-alidads-2](https://community.deriv.com/u/abyssus-alidads-2)\
**Replies:** 0\
**Last updated:** [March 1, 2025, 1:20am UTC](https://community.deriv.com/t/untitled-ai-bot-pm-caissier-bloque/87951 "2025-03-01T01:20:42Z")

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Salut j’ai un problème avec mon compte, je n’arrive pas à effectuer de retrait ni de transfert des Dollars sur ma plateforme de Trading. J’ai contacté le service assistance mais je reçois toujours les mêmes messages, leu…

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## [My cashier is locked please open it](https://community.deriv.com/t/my-cashier-is-locked-please-open-it/87750)

<div class="topic-metadata">

**Author:** [@blawort-adultly-2](https://community.deriv.com/u/blawort-adultly-2)\
**Replies:** 3\
**Last updated:** [February 28, 2025, 8:04pm UTC](https://community.deriv.com/t/my-cashier-is-locked-please-open-it/87750 "2025-02-28T20:04:22Z")

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Please I created another Deriv account and funded it since I was having issue with this one, but both account cashier as been locked. I will sincerely appreciate if this account cashier can be opened

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